LogMeIn Rescue and GoToMyPC both compete in the remote access tools category. Based on the results, LogMeIn Rescue has the upper hand due to its comprehensive support tools and advanced features, although GoToMyPC is easier to use and stable.
Features: LogMeIn Rescue offers multi-session handling, extensive customization, and advanced support features. GoToMyPC provides straightforward setup, intuitive remote access capabilities, and simplicity that appeals to users requiring basic remote access.
Room for Improvement: LogMeIn Rescue needs enhancements in speed, platform compatibility, and performance. GoToMyPC requires improvements in security features, mobile app functionality, and additional security measures.
Ease of Deployment and Customer Service: LogMeIn Rescue has more complex deployment with greater options for configuration, and a slight edge in customer service due to responsiveness and comprehensive support. GoToMyPC is simpler to deploy, making it faster for users to get started, with positive feedback in customer service.
Pricing and ROI: LogMeIn Rescue is more expensive but offers a justified feature set and ROI, making it a better investment for advanced capabilities. GoToMyPC is cheaper, providing basic functionalities and budget-friendly options with lesser built-in functionalities.
GoToMyPC is a remote access platform that enables professionals to access, manage, and transfer files, data, and programs from remote desktops. AES encryption, dual passwords, and end-to-end authentication are included in the platform; these ensure safe access to hosts and clients using desktops, iPads, iPhones, and Android devices.
GoToMyPC allows businesses to issue URL invites to guest users, allowing for one-time sessions for demonstrations, technical support, and presentations, among other things. Role-based permissions, screen zoom, remote printing, Wi-Fi network management, secure login, user & account management, and API access are all features that are included in the solution. In addition, professionals can use the document editing feature to cut, copy, and paste content between connected devices.
GoToMyPC can help users access the device keyboard, auto-correction, and Bluetooth support.
Managers can use reports to track sessions and acquire insight into the time, connection type, and duration of connections.
GoToMyPC Features
GoToMyPC has many valuable key features. Some of the most useful ones include:
GoToMyPC Benefits
There are many benefits to implementing GoToMyPC. Some of the biggest advantages the solution offers include:
LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.
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