Microsoft Remote Desktop Services and LogMeIn Rescue compete in the remote access solution category. LogMeIn Rescue seems to have the upper hand due to its superior feature set, despite being more expensive.
Features: Microsoft Remote Desktop Services is integrated with the Windows ecosystem, easy to use, and performs effectively for basic remote access tasks. LogMeIn Rescue offers multi-platform support, robust security, and comprehensive remote management tools.
Room for Improvement: Microsoft Remote Desktop Services should enhance its security protocols, improve compatibility with non-Windows systems, and add more advanced troubleshooting tools. LogMeIn Rescue should improve its pricing model and simplify the setup process for non-technical users.
Ease of Deployment and Customer Service: Microsoft Remote Desktop Services has a straightforward deployment process in Windows-centric environments but can be cumbersome in mixed OS settings. Customer service is reliable but sometimes slow to respond. LogMeIn Rescue is known for an intuitive deployment process across multiple platforms and provides responsive and helpful customer support.
Pricing and ROI: Microsoft Remote Desktop Services is cost-effective for businesses already using other Microsoft services, providing a good ROI. LogMeIn Rescue is perceived as expensive but delivers a strong ROI due to its extensive feature set and reliable performance.
LogMeIn Rescue delivers unparalleled remote IT support technology that allows enterprises to better manage mobile remote support and remote desktop support helping users across PC, Mac, iOS, Android support and more. Features include remote computer access, mobile app support, and the exciting Rescue Lens interactive video support feature that allows support technicians to see exactly what the end user can see. LogMeIn Rescue is truly on the cutting edge of the remote technical support industry.
Microsoft Remote Desktop Services is a highly regarded remote access tool in addition to being a top-ranked Virtual Desktop Infrastructure (VDI) solution in the marketplace today.
Microsoft Remote Desktop Services (RDS) is a suite of valuable elements of the Windows operating system (OS) that serve specific desired objectives. Microsoft RDS integrates various features that allow approved users to gain access to graphical desktops and Windows applications remotely. Approved users are able to deploy applications or even a complete desktop without having to install anything on their devices. Everything remains in the cloud. This ensures that there are never any compatibility issues and keeps the organization's original network secure at all times. Administrators are also able to ensure that data cannot be stored in any unapproved location, such as the local device, unapproved drives, or any other location.
Microsoft RDS makes it easy for business organizations to access Windows Desktops and other Windows applications remotely to ensure today’s busy enterprise organizations are able to maintain the highest levels of productivity at all times. There are two basic ways organizations can effectively utilize RDS.
Microsoft Remote Desktop Services Benefits
Microsoft Remote Desktop Services has many benefits. Some of its most valuable benefits include:
Microsoft Remote Desktop Services makes it easy for busy enterprise organizations to stay productive and remain competitive in today’s aggressive marketplace. An organization's end-users can be given access to their own specific desktops from any location, anytime, using any approved device. Additionally, users can access Microsoft applications without having an effect on their device's resource capacity or performance.
Reviews from Real Users
“What I found most valuable in Microsoft Remote Desktop Services is accessibility because the solution lets you take control of your computer remotely, and that's a good feature.” Pascal B., IT consultant at Secoptrial
“The most valuable features of Microsoft Remote Desktop Services are unification, central management, and accessibility.” Jan S. Solution Architect at a tech services company
“The most valuable features are that it is fast and cost-effective. I am not aware of a replacement currently on the market.” Ramon H. Director at Empaco
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