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HCL Domino vs IceWarp comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

HCL Domino
Average Rating
7.6
Number of Reviews
20
Ranking in other categories
Rapid Application Development Software (17th)
IceWarp
Average Rating
8.4
Number of Reviews
17
Ranking in other categories
Email Applications (6th)
 

Mindshare comparison

HCL Domino and IceWarp aren’t in the same category and serve different purposes. HCL Domino is designed for Rapid Application Development Software and holds a mindshare of 0.4%, down 0.6% compared to last year.
IceWarp, on the other hand, focuses on Email Applications, holds 5.7% mindshare, up 5.6% since last year.
Rapid Application Development Software
Email Applications
 

Featured Reviews

Jason Levine - PeerSpot reviewer
Feb 2, 2024
A tool that offers great security and integration capabilities
The solution facilitates our company's workflow automation needs since it is a platform that allows users to build whatever workflows they want. The product is used for application development in our organization for our customers, as we operate as consultants. The features of the product that I found to be beneficial for the productivity of my company's team stems from the fact that it can be integrated directly into HCL Notes email so that you can manage your workflows there, and you don't have to change contacts a go to a separate application to deal with a document approval process since it can be done directly from emails. HCL Domino is one of the leading products in the industry, so it is definitely ahead of the other tools in the market. In our company, some departments use HCL Domino for emails rather than other solutions because it is more secure. The tool has an impact on the management of sensitive data in our company. My only suggestion to those who plan to use HCL Domino is that they should not be daunted by the old UI it offers. The collaboration tool of HCL Domino has affected the internal communication processes in our organization. The collaboration tool of HCL Domino is something that the solution has been offering from the time it was introduced in the market as an expensive product. The impact or value on our company from the use of the product can be proven by the fact that with the solution, it is possible to automate processes or workflows while ensuring that there is consistency, lack of human errors, and efficiency. Earlier, I would have rated the tool eight out of ten. Presently, considering the increase in the number of integrations that the product allows and its movement to meet industry standards, I rate the overall tool a nine out of ten.
AvinashLotke - PeerSpot reviewer
Jul 18, 2024
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For workflow applications or general applications, the rapid development capability is what we value most."
"The email system is the most valuable feature."
"We can scale it if we want to."
"The most valuable feature of HCL Domino is how robust it is."
"It serves as a centralized solution that fulfills all my requirements from operating my email server to managing various aspects of my operations."
"The most valuable features of the solution are security and integration."
"HCL Domino is the best product from a security point of view."
"I find the HCL Domino server scalable."
"It's scalable and stable."
"The solution is easy to manage and includes features such as smart documents and the archiving of user data."
"An effective, functional, very good tool for controlling resources."
"The product is used very extensively in my company since we have around 1,500 users using it. Also, there is no requirement for any administrators to manage the product by the people who own the solution."
"The solution's voice services work well for our company."
"The TeamChat feature has been really good for our email management. It lets us collaborate, share files, and invite guests like Google Spaces or Microsoft Teams. I like the two-factor authentication for security. However, they need to improve their document collaboration tools, as their Word, Excel, and PowerPoint features are basic compared to Microsoft and Google."
"IceWarp has multiple applications that are easy to use for many people."
"The groupware module is the most valuable feature."
 

Cons

"It would be advantageous if the web server could seamlessly pick up configuration changes without the need for a complete restart."
"The product's user interface is one of its shortcomings since it is outdated, making it an area for improvement."
"HCL Domino needs to be more user-friendly."
"They should provide its integration with other AI applications."
"Designing a new template could provide a refreshed visual experience for users without significant changes to the underlying functionality."
"For me, the one thing missing is a really good reporting engine."
"Its performance and integration could be better. It has capabilities for large deployment with several servers, but in the latest interface, running with different servers isn't supported."
"HCL Domino could improve by having integration with other solutions, such as Microsoft 365."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"The solution needs improvements in security, particularly regarding document management."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"The tool's configuration capabilities are not straightforward. Apart from that, if I want to archive emails into a vault so that they can be retrieved again later, the integration doesn't work, and IceWarp crashes."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The solution should improve the mailing list feature. Google has a similar feature where you can automate sending files to different people in a sequence, but that feature is no longer available in the current version of IceWarp. Other features may also have been removed in the current version."
 

Pricing and Cost Advice

"For 30 licenses, we pay $1,500 every year. It is not an expensive product."
"Price is reasonable compared to the other solutions."
"Customers have to pay for a license for the Notes Client, not for the Domino database. There is a quarter license that we use."
"HCL Domino is costly, but it still depends on how your organization views it price-wise."
"While I don't have precise pricing information at hand, my understanding is that it tends to be on the higher end."
"HCL Domino has reasonable pricing. It's not expensive."
"The pricing is subjective and contingent on the intended usage."
"The pricing is individually determined. For us, in our current deployment, we pay $12.50 Canadian per month per user."
"Our licensing is on a yearly basis. There were no additional costs."
"The solution is priced well."
"I would rate the pricing and eight out of ten."
"Pricing and licensing is very competitive and in some cases, cheap."
"The license is based on the number of users."
"Price-wise, it's a cheaper solution, without a doubt. Price is the reason we are still using the tool."
"It is definitely one of the lowest price solutions."
"The solution is inexpensive which is its main benefit."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
10%
Government
10%
Financial Services Firm
9%
Computer Software Company
18%
Financial Services Firm
8%
Manufacturing Company
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about HCL Domino?
The most valuable features of the solution are security and integration.
What is your experience regarding pricing and costs for HCL Domino?
The pricing is individually determined. HCL has a simple pricing model: per user per year. We pay $100 US per user per year. But "guest" users are permitted without any licence requirement. And any...
What needs improvement with HCL Domino?
Scalability needs to be improved to be on the level that's required. Support could also be enhanced.
What is your experience regarding pricing and costs for IceWarp?
I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, wi...
What needs improvement with IceWarp?
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboard...
 

Comparisons

 

Also Known As

IBM Lotus Domino, Lotus Domino
No data available
 

Overview

 

Sample Customers

A1 Telekom, Acubiz, Afrisam, E. A. Juffali & Brothers, Fiducia & GAD, and Pakistan State Oil
Marriott, Toyota, Sony, Wendy's, Canon
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