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Helix ALM vs TestRail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
9.5
Helix ALM's customer service is praised for being responsive, knowledgeable, and efficient, aiding users with excellent support and onboarding.
No sentiment score available
TestRail users had mixed support experiences, with some finding it responsive but ineffective, while others relied on online resources.
 

Room For Improvement

Sentiment score
7.0
Users find Helix ALM slow, unintuitive, with limited reporting, poor integration, and inadequate documentation.
Sentiment score
6.1
TestRail users seek better integration, enhanced reporting, improved usability, faster support, UI improvements, and more competitive pricing.
 

Scalability Issues

Sentiment score
7.5
Helix ALM is praised for its scalability, integration, and stable performance, making it ideal for large, growing teams and projects.
No sentiment score available
TestRail is efficient and dependable for small to medium user bases, easily scalable, though minor issues may occur at larger scales.
 

Setup Cost

No sentiment score available
Helix ALM provides scalable, flexible pricing with per-user costs based on modules, and discounts for higher user counts.
No sentiment score available
TestRail is priced annually per user from $300 to $400, with discounts and monthly plans available, plus extra costs for on-premise.
 

Stability Issues

Sentiment score
9.0
Helix ALM is praised for its robust performance, reliability, and high responsiveness, especially during complex tasks and updates.
No sentiment score available
Users rate TestRail's stability highly, experiencing no significant issues, and are satisfied with its performance.
 

Valuable Features

Sentiment score
8.2
Helix ALM excels in managing requirements, tracking issues, and test management with flexibility, customization, robust traceability, and integration capabilities.
Sentiment score
7.5
TestRail excels with robust reporting, JIRA integration, user-friendly interface, flexible test management, and effective real-time tracking tools.
 

Categories and Ranking

Helix ALM
Ranking in Test Management Tools
14th
Average Rating
6.4
Reviews Sentiment
8.2
Number of Reviews
7
Ranking in other categories
Application Lifecycle Management (ALM) Suites (18th), Application Requirements Management (7th)
TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Test Management Tools category, the mindshare of Helix ALM is 2.9%, up from 1.7% compared to the previous year. The mindshare of TestRail is 13.1%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Harold Pogue - PeerSpot reviewer
Helix ALM is insanely configurable, with great traceability, and flexibility
The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.
StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.
report
Use our free recommendation engine to learn which Test Management Tools solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Healthcare Company
16%
Manufacturing Company
14%
Financial Services Firm
10%
Computer Software Company
9%
Computer Software Company
22%
Manufacturing Company
10%
Financial Services Firm
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Helix ALM?
I rate the product price a nine on a one to ten scale, where one is low price and ten is high price.
What needs improvement with Helix ALM?
Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it.
 

Comparisons

 

Also Known As

TestTrack
TestRail by Gurock
 

Learn More

 

Overview

 

Sample Customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Find out what your peers are saying about Helix ALM vs. TestRail and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.