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Helix ALM vs TestRail comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Helix ALM
Ranking in Test Management Tools
13th
Average Rating
6.4
Reviews Sentiment
6.8
Number of Reviews
7
Ranking in other categories
Application Lifecycle Management (ALM) Suites (19th), Application Requirements Management (7th)
TestRail
Ranking in Test Management Tools
2nd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
21
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Test Management Tools category, the mindshare of Helix ALM is 3.0%, up from 2.0% compared to the previous year. The mindshare of TestRail is 12.9%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Test Management Tools
 

Featured Reviews

Harold Pogue - PeerSpot reviewer
Helix ALM is insanely configurable, with great traceability, and flexibility
The most valuable features of Helix ALM are traceability and flexibility. One thing that distinguishes Helix ALM from other solutions is that it is a hybrid cloud model. Helix ALM is not a full cloud implementation like Valerian, Jira Jama, or Atlassian, where we just go through a browser onto the cloud. In the case of Helix, we have code that goes on our computer and then that communicates to the cloud. We have the backup and distribution capability of the cloud, but we have code executing on our machine, and we don't need to worry much about speed and internet lag problems.
StuartBarker - PeerSpot reviewer
A tool that provides effective test management and real-time reporting capabilities
I have faced some issues with the integration between TestRail and Jira where the status of tests is not displayed (in Jira) due to I suspect security settings on the browser. In a large corporate environment, it is not easily changed. The support wasn't particularly helpful. It would be great if I could create custom reports, ideally with a tool designed specifically for that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool offers high stability."
"The most valuable features of Helix ALM are traceability and flexibility."
"Helix ALM enables users to build, make efficient and effective decisions, and use least-cost methods for maximum benefit, as fast as possible. They allow you to see and visualize your configuration."
"The features that I have found most valuable are that there are various test case templates and test artifact maintenance."
"The API to support integration of the homemade automated testing tool."
"I was on the lookout for automation testing on the browser and I believe this tool is very interesting in that matter. The solution is useful for UI testing. You just need to add the URL that is to be checked."
"The solution is very stable. We've never had any issues with it."
"Most valuable features are the ease of organizing test cases and a great API for sending results from automated test run results into the database."
"The product’s most valuable feature is the UI. The structure of test cases is easy to understand."
"The integration with Jira and the ability for extra configurations are the most valuable features."
"I haven't faced any stability issues using the solution. Stability-wise, I rate the solution a ten out of ten."
 

Cons

"Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it."
"The accountability and the equivalent to using, acting, editing, working with Word, and also importing and exporting from Word needs improvement."
"It would be great to see Perforce's strategy is for implementing intelligence into the process via AI or ML. It's not clearly defined, at least not to my knowledge."
"The TestRail API to integrate reporting of automated tests is complete, but requires many requests to identify the appropriate entry."
"Reporting could be more flexible regarding repeating reports."
"It would be nice to have a description section when creating the test scenario itself so I can indicate what the configuration should be."
"TestRail's user interface is not great. When you use it for the first time, you will be very uncomfortable and not know how to create test cases. It doesn't have a field for preconditions and post-conditions."
"It's not easy to create a custom report. It's not straightforward. A good improvement would be if there was a way to report and create a custom report without using a plugin or scripting language."
"Their customer support could be improved. Sometimes we struggle with that. It could be faster. Whenever we raise any query, they get back to you but the turnaround time is very slow."
"I've encountered at some point, some difficulties on the administration side, but I don't remember exactly what they were."
"TestRail should improve its pricing."
 

Pricing and Cost Advice

"I give the solution a nine out of ten for pricing."
"I rate the product price a nine on a one to ten scale, where one is low price and ten is high price."
"Its price is definitely not more. If they introduce automation, they can charge more."
"Use TestRail Cloud (online TR hosted server) and don't worry about maintenance or scalability. It saves a lot of cash and time."
"Negotiate the best deal you can."
"The product is not much expensive."
"I give the price a five out of ten."
"Pricing for small teams seems correct with respect to competitors."
"The price of the solution is based on how many users you have per year. When you grow, it is segmented, For example, 10 to 25, you have a price, and more than 50, or 100, you need to take the enterprise license. I don't think we will reach this point."
"The product has a reasonable price in terms of the features."
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Top Industries

By visitors reading reviews
Healthcare Company
14%
Manufacturing Company
13%
Financial Services Firm
11%
Computer Software Company
8%
Computer Software Company
21%
Manufacturing Company
10%
Financial Services Firm
10%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Helix ALM?
I rate the product price a nine on a one to ten scale, where one is low price and ten is high price.
What needs improvement with Helix ALM?
Helix ALM should be able to integrate with other systems better. Helix ALM should also have an easier user interface, and the solution needs to have drag-and-drop tools included in it.
 

Comparisons

 

Also Known As

TestTrack
TestRail by Gurock
 

Learn More

 

Overview

 

Sample Customers

Invision, Softing, CACI, Hunter Industries, ITSO, Itron, EEC, Database Consultants Australia, VirtualScopics, March Networks, WorkForce
Apple, Microsoft, Boeing, Intel, NASA, Amazon, HP, Samsung
Find out what your peers are saying about Helix ALM vs. TestRail and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.