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Hornetsecurity 365 Total Protection vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Hornetsecurity 365 Total Pr...
Ranking in Email Security
20th
Average Rating
9.2
Reviews Sentiment
8.0
Number of Reviews
4
Ranking in other categories
Office 365 Protection (6th)
TitanHQ SpamTitan
Ranking in Email Security
14th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Anti-Malware Tools (10th), Office 365 Protection (1st)
 

Mindshare comparison

As of January 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 15.4%, down from 21.8% compared to the previous year. The mindshare of Hornetsecurity 365 Total Protection is 1.5%, up from 0.9% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.4%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Asif Usmani - PeerSpot reviewer
A stable product that provides security and control over spam and phishing emails
I have a lot of control over spam and phishing emails. I can monitor and manage it from Hornetsecurity’s console. The live tracking system is valuable. We can track every incoming and outgoing email live. We can decide whether to block, release, or quarantine emails. We can also review the emails before releasing them. The product provides 99.9% coverage for email security.
George Kajaia - PeerSpot reviewer
Work hours are not lost searching through spam emails to determine which emails are legitimate
In history on the reporting graph, when you are trying to search for sender by address, it won't search by domain. I could send an email from SendGrid with my domain, but with SpamTitan, if you search by that domain then it wouldn't search it. It only searches from the field, not in the envelope field. Unfortunately, mass mailing companies, like SendGrid, send email with the form address and that completely differs from the domain envelope form address. There is no way to search for the envelope form. So, I gave them an idea to improve this filtering. For example, if I have to search an email sent by SendGrid, then I am forced to search by the recipient, then find the emails marked as spam. This is quite a huge hassle. They told me that they are aware of this and will try to add it, but they haven't added it yet. I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this. From 2020 to 2021, there was a huge switch in the types of spam coming in. SpamTitan's anti-spam should be enabled to catch this spam. The spam catching rate went down over the last three to four years. I think this is because spammers are evolving and using different methods to send spam emails. The phishing rate of SpamTitan is not great, even Exchange Online Protection catches phishing better than SpamTitan. The most worrying are the phishing emails. I would like SpamTitan to upgrade and improve the phishing catch rate. The sandbox of the Bitdefender engine is not working correctly. They sent me an email that they pulled it because it was not working as it was intended to work. So, they are working on this as well, and maybe the sandbox will be fixed. The sandbox is for viruses. If something goes through then it is sent to the sandbox for analysis. However, I am not using the sandbox right now. I am just quarantining this type of attachment right away.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The two main features that prove most beneficial for us are URL scanning and attachment scanning."
"The stability of Microsoft Defender for Office 365 is fantastic."
"The most valuable aspect of Microsoft Defender for Office 365 is its ability to protect us from malware."
"I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"Hornetsecurity 365 Total Protection is an easy-to-use solution."
"Backup and restore are precious features."
"The best part is, I rarely have to access the portal as everything is set up and tweaked the way I wanted it. But the feature set is incredibly granular and allows for deep levels of customization."
"I have a lot of control over spam and phishing emails."
"The new SpamTitan Plus with the Link Lock feature is great. We implemented it and use it as well."
"Another nice feature is how tailored it is so that I can adjust the domain reputation score. At certain times of the year we run marketing campaigns and I can raise the score a little bit and that way we get feedback more readily. And during Christmas time, when the bad guys try to pull people in, I can turn it down and make it a little bit tighter."
"The solution is not hard to manage."
"The solution works really well. For a small nonprofit like us who don't have a large server footprint and rely heavily on cloud services, this is great for all our emails and the mobile workforce that we have. This is a great way to manage the traffic, hopefully keep our people from getting the phishing emails and stuff like that, helping to mitigate the risks."
"It is very simple to use. For our client, we set it up as a cluster. That is one of the benefits. You can eliminate single points of failure. We use it in a cluster in the environment where there are two gateways. Thus, if one fails, the other one keeps taking over without any disruption."
"The mail scanning is most valuable. They've been very good. We've used other ones, and everything else seems to be substandard than this. The other thing that I found helpful with SpamTitan was the ability to import rules from other appliances."
"The standout features include the anti-phishing feature, which is particularly advantageous as far as our clients are concerned; it was a very welcome addition for many of them."
"Content filtering as well as Link Lock, which is URL parsing, are valuable, but anti-spam would be the biggest feature to help reduce overall spam for the company."
 

Cons

"There is room for improvement in terms of reporting."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"Configuration at the mid-level could be improved for the support team."
"Microsoft should provide more documentation for users so they can self-educate. I would like to see more documentation for advanced security features."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"The certification training for Defender for 365 needs to be deeper and incorporate Sentinel. I took all the security courses except one, and Sentinel isn't included."
"Configuration requires going to a lot of places rather than just accessing one tab."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"The solution’s pricing is not reasonable."
"A reduction of 10% in pricing can be an improvement."
"The pricing is a little high compared to other products."
"I guess I would say maybe quick access to training material for end-users. I know partners have access to this but I as an end-user do not have immediate access to new update information."
"What would be helpful to me is an alert if there were an increase in the number of threats that have been picked up. In that case, an alert could be sent to the admin in our company, to inform us. It could say something like, "Generally, about 20 percent of your incoming emails have been threats. Now it has jumped up to 30 or 40 percent." Something like that would be beneficial."
"The only downside is that there is a delay when we're waiting for a report to be generated."
"When in the control panel, the context menu that appears when you right-click on an email should present options for adding the sender to the whitelist or blocking them."
"Some of the menus on the dashboard could be easier to navigate. It takes a little while to find things."
"The user interface of SpamTitan is fair, at best. They're coming out with a new one. The current one is a bit hard to navigate, and that was the biggest part of what made it a steep learning curve. It took three to six months to learn how to find stuff in there."
"Sometimes when I'm trying to pull up reports, the speed can suffer."
"We have submitted requests for a feature which would be a total control panel… Our previous spam filter had that and it saved us from having to log in to the panel online, search for an email, pull it up, and figure out where it came from originally and why it got the spam score it did. That would be a huge improvement and time-saver because then we wouldn't have to be in the webpage for that."
"There is room for improvement in automation; better wizards for deployment, for example."
 

Pricing and Cost Advice

"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"For large enterprise organizations, they can definitely afford it, but for small and medium organizations, they might struggle to cover the expenses."
"The license is expensive because the cost is based on the number of users."
"Microsoft Defender for Office 365 is an add-on to the Office license. Many customers are purchasing this solution."
"The product is expensive."
"The product is very expensive."
"Microsoft Defender is expensive. I typically recommend it only if clients have the budget. Otherwise, I would suggest an alternative."
"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"The pricing is acceptable and falls into the medium range, neither cheap nor overly expensive."
"The price of SpamTitan is reasonable. It makes sense. There is no cost for me because I'm the managed service provider. The end customer pays the cost because we sell professional services to set up the whole solution, including SpamTitan and other products. Usually, it's part of a much bigger project."
"The pricing is very reasonable. I know the cloud version costs more because of active 24/7 monitoring, but we take care of that as our setup is on-prem. SpamTitan is in line with what we were paying for GFI MailEssentials but works much better."
"This pricing is absolutely fine and it's never been an issue of it being too expensive."
"The product's cost is average."
"I pay $650 per year for 50 licenses."
"We are on a per-user or per-mailbox monthly subscription. We are happy with the price of the solution. When comparing it to other solutions it is much cheaper."
"The pricing was much more competitive than other solutions, so I was like, "Okay, let's give it a try.""
"Compared to all of the others, including the solution we used previously, SpamTitan is cheaper."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
26%
Construction Company
8%
Educational Organization
8%
Comms Service Provider
7%
Computer Software Company
20%
Manufacturing Company
12%
Financial Services Firm
7%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
I don't have detailed specifics on pricing, setup cost, or licensing.
What needs improvement with Microsoft Defender for Office 365?
I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost.
What do you like most about Hornetsecurity 365 Total Protection?
Hornetsecurity 365 Total Protection is an easy-to-use solution.
What is your experience regarding pricing and costs for Hornetsecurity 365 Total Protection?
The pricing is acceptable and falls into the medium range, neither cheap nor overly expensive.
What needs improvement with Hornetsecurity 365 Total Protection?
A reduction of 10% in pricing can be an improvement.
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
Pricing is affordable. We renewed for three years, and the cost is reasonable.
What needs improvement with TitanHQ SpamTitan?
The GUI is problematic. It's a mess and absolute rubbish now. We also face issues with the settings that are not yet ...
 

Also Known As

MS Defender for Office 365
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Learn More

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Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
concordia, fraunhofer, mazars
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Hornetsecurity 365 Total Protection vs. TitanHQ SpamTitan and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.