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Hornetsecurity 365 Total Protection vs TitanHQ SpamTitan comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender for Offi...
Sponsored
Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (11th)
Hornetsecurity 365 Total Pr...
Ranking in Email Security
23rd
Average Rating
9.2
Reviews Sentiment
8.0
Number of Reviews
4
Ranking in other categories
Office 365 Protection (6th)
TitanHQ SpamTitan
Ranking in Email Security
16th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
79
Ranking in other categories
Anti-Malware Tools (18th), Office 365 Protection (4th)
 

Mindshare comparison

As of March 2025, in the Email Security category, the mindshare of Microsoft Defender for Office 365 is 13.5%, down from 19.7% compared to the previous year. The mindshare of Hornetsecurity 365 Total Protection is 1.4%, up from 0.9% compared to the previous year. The mindshare of TitanHQ SpamTitan is 1.2%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Email Security
 

Featured Reviews

Tolu Omolaja - PeerSpot reviewer
Great URL scanning and attachment scanning, but I would like more proactive threat analysis
The two main features that prove most beneficial for us are URL scanning and attachment scanning. URL scanning involves an automatic scan of links and emails. When a user clicks on a link within an email, the system promptly checks the link's safety. If the link is deemed safe, access is granted automatically. However, if it is flagged as unsafe, we receive feedback and notification to caution us about the potentially harmful link. At this point, we are presented with the option to proceed or return. I have personally witnessed the system identify a few unsafe links, making this the primary advantage of using the solution. The second crucial aspect is the scanning of attachments. When an email containing an attachment arrives, we receive a notification of the new email, along with information that the attachment is being scanned for threats. This additional layer of security provides peace of mind for our organization. While Microsoft Defender for Office 365 offers numerous features, these two stand out as particularly impressive and valuable to us.
Asif Usmani - PeerSpot reviewer
A stable product that provides security and control over spam and phishing emails
I have a lot of control over spam and phishing emails. I can monitor and manage it from Hornetsecurity’s console. The live tracking system is valuable. We can track every incoming and outgoing email live. We can decide whether to block, release, or quarantine emails. We can also review the emails before releasing them. The product provides 99.9% coverage for email security.
George Kajaia - PeerSpot reviewer
Work hours are not lost searching through spam emails to determine which emails are legitimate
In history on the reporting graph, when you are trying to search for sender by address, it won't search by domain. I could send an email from SendGrid with my domain, but with SpamTitan, if you search by that domain then it wouldn't search it. It only searches from the field, not in the envelope field. Unfortunately, mass mailing companies, like SendGrid, send email with the form address and that completely differs from the domain envelope form address. There is no way to search for the envelope form. So, I gave them an idea to improve this filtering. For example, if I have to search an email sent by SendGrid, then I am forced to search by the recipient, then find the emails marked as spam. This is quite a huge hassle. They told me that they are aware of this and will try to add it, but they haven't added it yet. I would like to implement a secondary delivery pool for mass mailings, having an alternate pool for mass mailing lists since there is only a single mail queue with SpamTitan. For example, if 10,000 emails are being sent, then the queue will be large. Unfortunately, without a secondary delivery pool, legitimate emails will wait in the queue to be delivered to my email. Therefore, I would like to have two queues: one for everyday emails and another for mass mailings. Now, I have to decide whether to buy a second SpamTitan license just for this reason because I am very satisfied with the functionality of SpamTitan overall and don't want to use another sender's appliance for this. From 2020 to 2021, there was a huge switch in the types of spam coming in. SpamTitan's anti-spam should be enabled to catch this spam. The spam catching rate went down over the last three to four years. I think this is because spammers are evolving and using different methods to send spam emails. The phishing rate of SpamTitan is not great, even Exchange Online Protection catches phishing better than SpamTitan. The most worrying are the phishing emails. I would like SpamTitan to upgrade and improve the phishing catch rate. The sandbox of the Bitdefender engine is not working correctly. They sent me an email that they pulled it because it was not working as it was intended to work. So, they are working on this as well, and maybe the sandbox will be fixed. The sandbox is for viruses. If something goes through then it is sent to the sandbox for analysis. However, I am not using the sandbox right now. I am just quarantining this type of attachment right away.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Defender for 365 is a comprehensive cloud-based solution. The value of the cloud is that you aren't alone. Threat intelligence and analytics are shared in the cloud. We don't have to find the solution alone. If you face an unknown threat with traditional solutions like Trend Micro and Symantec, you need to open a case and send your information to them to analyze forensically and identify the source of the attack."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"We use Microsoft Defender for its ability to integrate with existing business technologies, which is beneficial for protecting business areas."
"The product is not resource-intensive."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"The most valuable feature of Microsoft Defender for Office 365 is data backups that we can provide through ticket requests."
"Since we have started using the solution, there have been fewer compromises."
"The deployment capability is a great feature."
"The best part is, I rarely have to access the portal as everything is set up and tweaked the way I wanted it. But the feature set is incredibly granular and allows for deep levels of customization."
"Hornetsecurity 365 Total Protection is an easy-to-use solution."
"I have a lot of control over spam and phishing emails."
"Backup and restore are precious features."
"It gives our users the chance to interact with the program. They can decide if there are things that are junk mail that they don't want to be messing with, on an individual basis. Of course, I can always override that or control it from a company standpoint."
"URL blocking is helpful. It will block any URL sending out lots of spam or phishing. It will rename the URL itself and send it to the user. The admin will block it, or you can allow users to release it if you want."
"The AI technology is improving email security by enhancing spam detection capabilities."
"The most valuable feature is the Link Lock, which prevents our users from clicking on links that haven't been verified."
"It is very simple to use. For our client, we set it up as a cluster. That is one of the benefits. You can eliminate single points of failure. We use it in a cluster in the environment where there are two gateways. Thus, if one fails, the other one keeps taking over without any disruption."
"The user interface for regular users is quite intuitive. The email report that they receive is pretty self-explanatory. The online interface for administrators is simple yet really quite effective. It's really a set-it-and-forget-it, and everything is available when needed."
"The solution is not hard to manage."
"The key differentiators of the product for an MSP are its ease of use and effectiveness. It generates reports and makes things easy for IT to manage. It's a set-it-and-forget-it type of solution."
 

Cons

"Sometimes, phishing emails manage to pass through the filter, so the system needs to enhance its phishing email detection capabilities."
"We noticed that from time to time, Microsoft's stability does have problems. Sometimes the service goes up and down. Sometimes they change without prior notice."
"The phishing and spam filters could use some improvement."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions."
"There needs to be an improvement in integrating the product to work across multiple operating systems, and to have better support for non-Microsoft file types."
"Configuring the default strategies and policies in Microsoft Defender for Cloud Apps generates a lot of noise and false positives."
"The GUI is sometimes slow to fetch the device report and could be improved."
"The solution’s pricing is not reasonable."
"The pricing is a little high compared to other products."
"I guess I would say maybe quick access to training material for end-users. I know partners have access to this but I as an end-user do not have immediate access to new update information."
"A reduction of 10% in pricing can be an improvement."
"The product's GUI, dashboard, and speed could be better."
"It works when it wants to, it doesn't want, it doesn't work."
"One of the areas that can be improved is the GUI. The product works well but finding things in the interface can sometimes be a bit difficult, just because it's so in-depth and covers a lot."
"Initially, I had some issues where we were getting emails coming in that appeared to come in from our own internal domain. My company is called M2 Systems, so our domain name is M2-corp.com. I had to get on with support twice to get them to help me mitigate or block that from happening."
"There needs to be improvement in response time due to the requirement of going through the ticketing system, which can cause delays."
"As a Danish company, it would be great to see a Danish translation for the UI."
"If they had a little more documentation explaining how to use regex, or if they could include that inside of the cloud interface so that it generates regex code based on the parameters you input, that would be a lot more useful for people who aren't familiar with coding languages and HTML."
"The admin management portal needs a facelift. I've asked them for a way to authenticate admins of the organizations that want to admin the SpamTitan product itself. Adding additional management security would be a great feature. There are a few tiny improvements they could also make. For instance, the GUI itself is a little outdated, and it could be more user friendly. The same goes for ArcTitan. It's got a horrible GUI that's worse than SpamTitan. It also could use that authentication mechanism upgrade as well. I would also suggest combining the two products into one control panel. ."
 

Pricing and Cost Advice

"The license is expensive because the cost is based on the number of users."
"Defender for 365 comes in various plans and licenses, along with other Microsoft security solutions. Purchasing this kind of package or security bundle gives good value for money, and that's what I recommend."
"For licensing, it's usually a yearly package for customers who are subscribed to Office 365, but they can also pay on a monthly basis."
"The solution could be better by simplifying the business model of their licensing. It was hard to figure out how to get the licensing done for the environment, initially."
"While Microsoft Defender for Office 365 necessitates pricier E3 or E5 subscriptions, the extensive functionality offered by these licenses across various Microsoft products justifies the investment."
"From the pricing point of view, like any other product in the market, there is scope for negotiation."
"The pricing is normal. Considering its popularity, it's not overpriced."
"It is much more expensive than using another solution because we have had to include some options and upgrade our license."
"The pricing is acceptable and falls into the medium range, neither cheap nor overly expensive."
"Its pricing is good. We've been happy with the pricing. I know that they did some extensive research, and the pricing was quite favorable with everything else that they looked at. My budget hasn't changed a whole lot over the last three to five years. It's nice to see that it has remained pretty steady. So, I am happy with the pricing. It provides good value for money."
"It's a very good product and the pricing and licensing are exceptionally reasonable."
"The approximate cost is around $7000 USD."
"Everything has really been great with the pricing and licensing. In fact, we just implemented ArcTitan because everything was going so well with SpamTitan."
"Pricing is on par with other products, and it's reasonable."
"Our pricing has pretty much stayed somewhat the same. Sure, there has been an increase or two that keeps up with inflation, but that is everybody. When we switched from AppRiver to SpamTitan, we saved about 20%. That is $1,000 to $2,000 a month. We went to SpamTitan and WebTitan. It was $1,000 savings a month for SpamTitan and another $1,500 a month savings for WebTitan."
"Partner profitability is good with Titan HQ's partner program. This means that I recommend it to clients who trust me. My time and effort to educate them is compensated by TitanHQ, who provides the solution to me at a lower price than what the public gets it at, then I can make some money."
"We're happy with their licensing model. It was a major factor in why we chose them."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
26%
Educational Organization
8%
Construction Company
8%
Comms Service Provider
8%
Computer Software Company
20%
Manufacturing Company
12%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
I don't have detailed specifics on pricing, setup cost, or licensing.
What needs improvement with Microsoft Defender for Office 365?
I am generally satisfied with how it currently is. If I could improve anything, I would reduce the cost.
What do you like most about Hornetsecurity 365 Total Protection?
Hornetsecurity 365 Total Protection is an easy-to-use solution.
What is your experience regarding pricing and costs for Hornetsecurity 365 Total Protection?
The pricing is acceptable and falls into the medium range, neither cheap nor overly expensive.
What needs improvement with Hornetsecurity 365 Total Protection?
A reduction of 10% in pricing can be an improvement.
What is your experience regarding pricing and costs for TitanHQ SpamTitan?
Pricing is affordable. We renewed for three years, and the cost is reasonable.
What needs improvement with TitanHQ SpamTitan?
The GUI is problematic. It's a mess and absolute rubbish now. We also face issues with the settings that are not yet ...
 

Also Known As

MS Defender for Office 365
No data available
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
concordia, fraunhofer, mazars
De Montfort University, Scope Services, Park County School District, NRC, Quality Smith, Toyota, CarTrawler, Videotron
Find out what your peers are saying about Hornetsecurity 365 Total Protection vs. TitanHQ SpamTitan and other solutions. Updated: February 2025.
839,319 professionals have used our research since 2012.