SharePoint and OpenText Content Manager are enterprise content management solutions. SharePoint stands out for its integration capabilities and collaboration features, while OpenText is recognized for strong security and compliance features.
Features: SharePoint integrates with Microsoft Office, supporting Teams, customizable portals, and advanced search options. OpenText focuses on stringent compliance, detailed metadata management, and robust document handling for demanding sectors.
Room for Improvement: SharePoint needs enhancements in search efficiency, user interface intuitiveness, and cost of extensions. OpenText could improve its user interface, support response time, and pricing flexibility. Its complex security architecture also requires simplification.
Ease of Deployment and Customer Service: SharePoint's deployment includes on-premises, public, and private cloud options supported by Microsoft's ecosystem. OpenText offers on-premises and hybrid cloud deployment but is often complex to implement. Support quality varies for both based on user and location.
Pricing and ROI: SharePoint provides competitive cloud pricing within Office 365 plans, while on-premises options can be costly. OpenText is considered expensive, needing full capability use for ROI. Licensing and resource planning are crucial for both to manage costs effectively.
There is a lack of detailed and timely responses, and support is not always transparent with the solutions.
The quality of Microsoft's technical support is very high.
technical support has been efficient and reactive to problems we encountered with SharePoint.
The external access to SharePoint data requires better security handling.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
It is a SaaS solution with undisclosed constraints, making it unreliable at times for large volume operations.
SharePoint is a stable product.
Everything runs smoothly, and I have no problems with its stability.
The stability of SharePoint is high; it is quite stable and resilient.
Microsoft forces users to upgrade their license to access proper auditing information, which is essential and should be included in any license.
The learning curve of using special features and web parts in SharePoint could be enhanced, especially in helping data processing by AI systems.
The rights management aspect can be particularly challenging, which may affect the overall user-friendliness of the product.
Unlike Drupal, all necessary applications are included in the Microsoft license, making it cost-effective.
The pricing and licensing for SharePoint are considered expensive.
Ten dollars might be cheap, but if everyone else is charging one dollar, it is very expensive.
It now extends its usefulness with AI and Copilot, assisting in automation and integration with data handling through dashboards and reports.
SharePoint provides security for documents, allowing them to remain private and not shared publicly.
The most valuable feature of SharePoint is the ability to collaborate on documents without having multiple versions.
OpenText Content Manager, formerly Records Manager, is a governance-based enterprise content management system designed to help government agencies, regulated industries and global organizations manage their business content from creation to disposal. Regardless of how you create and collaborate on your content, Content Manager gives you the ability to leverage accurate, contextual, and complete information throughout its lifecycle. Managing your content in this way helps you significantly improve services to your customers, business decisions and insight for future strategy.
SharePoint is a Microsoft-based platform for building web applications. It covers a widerange of capabilities and while it is appropriate for experienced webdevelopers, even non-technical minded users can easily navigate through thesystem and execute functions such as collaborating data, managing documents andfiles, creating websites, managing social networking solutions, and automatingworkflow.
Major areas that SharePoint deals with are websites,communities, content, search, insights, and composites. The purpose is to give usersthe ability to create or develop these key business components on their owneven without technical knowledge of, for example, how to build a website or howto integrate coding. Configuring SharePoint into a business's system is meantto cut out all of the complicated steps, and pave the way for easierimplementation all around.
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