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OpenText Content Manager vs SharePoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.2
OpenText Content Manager improves efficiency and security, though requires more support and integration compared to modern solutions.
Sentiment score
8.5
SharePoint reduces costs, enhances efficiency, and offers document accessibility, providing financial benefits through centralized data management and comprehensive training.
 

Customer Service

Sentiment score
5.6
OpenText Content Manager support varies; users praise premium help but note deficiencies and complexity, especially after third-party involvement.
Sentiment score
5.8
SharePoint customer support varies widely, often requiring additional purchases or external help, with better service for specific agreements.
Microsoft support could be better, especially for enterprise troubleshooting.
 

Scalability Issues

Sentiment score
7.1
OpenText Content Manager is scalable but challenges arise with large deployments, suggesting planning and using cloud platforms for enhancement.
Sentiment score
7.7
SharePoint scales well with proper configuration, especially in the cloud, effectively supporting thousands of users with minimal issues.
Making it easy to scale from a load-balancing and infrastructure perspective.
SharePoint is massively scalable and I would rate it as 8.5 out of ten.
 

Stability Issues

Sentiment score
6.2
OpenText Content Manager's stability is generally rated high, but integration and scalability issues affect some users' experiences.
Sentiment score
8.0
SharePoint is generally stable with proper practices, but may experience deployment issues and requires good governance and planning.
The stability of SharePoint is high; it is quite stable and resilient.
SharePoint is quite stable, rated at nine point five.
 

Room For Improvement

OpenText Content Manager needs enhancements in integration, usability, search, security, installation, pricing, and service responsiveness for better user experience.
Users are dissatisfied with SharePoint's co-authoring, permissions, integration, interface, customization, search, third-party tools, documentation, scalability, and costs.
The search functionality could be improved, especially when dealing with 'lift' lists, where there are performance issues.
The introduction of AI and automation with Copilot could be a beneficial improvement.
 

Setup Cost

OpenText Content Manager's licensing is complex and expensive, but negotiation and customization are possible despite high ongoing costs.
Enterprise buyers can choose between cloud or on-premises SharePoint versions, balancing cost, flexibility, and organizational goals.
Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
 

Valuable Features

OpenText Content Manager offers efficient document management with strong search, customization, integration, security, and large-scale enterprise support.
SharePoint integrates Office 365, enhances productivity with collaboration tools, document management, customization, and robust security, supporting varied business needs.
Additionally, SharePoint acts as a version control system, allowing easy recovery of past document versions.
SharePoint's collaborative features are valuable as they enable productivity by allowing multiple users to edit documents simultaneously.
 

Categories and Ranking

OpenText Content Manager
Ranking in Enterprise Content Management
7th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (4th), Document Management Software (3rd)
SharePoint
Ranking in Enterprise Content Management
1st
Average Rating
7.8
Reviews Sentiment
7.1
Number of Reviews
154
Ranking in other categories
Web Content Management (3rd), Corporate Portals (Enterprise Information Portals) (1st), Enterprise Intranet (1st)
 

Mindshare comparison

As of February 2025, in the Enterprise Content Management category, the mindshare of OpenText Content Manager is 4.1%, up from 3.2% compared to the previous year. The mindshare of SharePoint is 17.7%, down from 20.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

Maurice Riverso - PeerSpot reviewer
Our our official repository and it has disposal management and retention management
The security architecture is the only problem as it's a little bit complex and too torturous at times. So it could be improved a little bit, but it is regarded as a very good system in Australia. It's probably overly subscribed. Also, what's missing is what people would like, which is basically online collaboration. That's a problem. But it has so many other things to offer that SharePoint, I'm sure, will not have. So, that will be an interesting issue to come up. It's not very good at providing stable and robust add-ins to Microsoft. That's a bit of a problem with Content Manager. They're kind of very volatile. So, that's been definitely something that could be improved.
Sanil Paul - PeerSpot reviewer
Streamlined collaboration through seamless integration and customization
I have been an administrator for SharePoint and have used it as an end-user for document storage. Predominantly, I've been involved in administration SharePoint helps a lot since we've moved from using it directly to using it as a backend for Teams, which makes collaboration easier. It supports…
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Comparison Review

it_user8925 - PeerSpot reviewer
Aug 23, 2013
Jive vs Sharepoint vs Drupal Commons
At Mediacurrent we often get requests to compare Drupal to other platforms used for intranet sites and social business platforms (like https://dev.twitter.com/ for example). This is often referred to as “Social Business Software”, which has grown in popularity in recent years. I decided to do a…
 

Answers from the Community

TR
Dec 19, 2021
Dec 19, 2021
What are the records management requirements that you are using to vet and determine the best capability? Should there be requirements to maintain temporary and/or permanent records?
See 2 answers
SR
Oct 6, 2021
Not if you are managing physical records in CM. You would need an add-in for M365 such as AvePoint Cloud Records or RecordPoint Records365.  Both help another important issue - M365 Compliance and SharePoint Online are complex user interfaces.  In a lot of organizations, records management staff don't have direct access to RM functions, with IT doing the administration based on service requests from IM. Both add-ins hand usability and RM functions back to the IM team.
JG
Dec 19, 2021
What are the records management requirements that you are using to vet and determine the best capability?   Should there be requirements to maintain temporary and/or permanent records?
 

Top Industries

By visitors reading reviews
Government
19%
Computer Software Company
12%
Financial Services Firm
11%
Healthcare Company
6%
Government
13%
Computer Software Company
10%
Financial Services Firm
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Micro Focus Content Manager?
An advantage is integration with your IP directory.
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What is your experience regarding pricing and costs for SharePoint?
I am not involved in the licensing, but Microsoft offers bundled pricing for Office, SharePoint, and Exchange, making it cost-effective.
 

Also Known As

Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
SharePoint 2007, SharePoint 2010
 

Overview

 

Sample Customers

Missouri State Courts
Toyota, Aeroports de Paris, ASBBank Ltd., Barking, Havering and Redbridge University Hospitals, CambridgeshireConstabulary, D&M Group, NPL Construction Company, and The Regional Municipality of Niagara.
Find out what your peers are saying about OpenText Content Manager vs. SharePoint and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.