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Hyland OnBase vs Temenos Quantum comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hyland OnBase
Ranking in Low-Code Development Platforms
14th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
13
Ranking in other categories
Business Process Management (BPM) (19th), Enterprise Content Management (5th)
Temenos Quantum
Ranking in Low-Code Development Platforms
15th
Average Rating
7.2
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Mobile App Platforms (3rd), Mobile Development Platforms (8th), Rapid Application Development Software (20th)
 

Mindshare comparison

As of April 2025, in the Low-Code Development Platforms category, the mindshare of Hyland OnBase is 0.8%, up from 0.4% compared to the previous year. The mindshare of Temenos Quantum is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Low-Code Development Platforms
 

Featured Reviews

Phemy Lekalakala - PeerSpot reviewer
Stable content and workflow management solution with a valuable retention module
We use this solution for record management and digitization of records. We also use it for workflows and to build online forms The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.…
Zain Omer - PeerSpot reviewer
Though a secure tool for building applications, there is a need to improve its stability
There is a lot of room for improvement in Temenos Quantum. Temenos Quantum is not quite stable yet. Improvements can be made to make Temenos Quantum stable. Improvements are needed in the solution, considering how my company needs to raise a lot of tickets with the technical support team of Temenos for some basic issues every time. There are some features in Temenos Quantum that I want to be stabilized by Temenos, just like in Android Studio and Xcode. Building an application using Temenos Quantum is not difficult, but my company needs to seek some support for the solution all the time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."
"Its most valuable aspect is its flexibility"
"I like the cloud and its integrability."
"The most valuable features are that it's very secure and provides audit trails for our documents."
"OnBase is a remarkable tool. It is a well-done product. Hyland has a lot of experience in building it and looking for new things for clients in terms of functionalities. It has amazing stability, and it can grow horizontally and vertically. It is built for growth. Their technical support is also quite good and available throughout the year."
"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."
"The solution is very developed and we are not taking full advantage of its functionalities."
"The product's initial setup phase is not difficult."
"The visualizer and API manager are super useful. It's easy to create applications for the agent. Automations and other complex tasks can be hard, but it's mostly straightforward. You can create forms and populate tables."
"Its greatest advantage lies in its exceptional security and robustness."
"Comparing other solutions with Temenos Quantum, the later is less mature and presents several issues. Implementing Temenos Quantum has been challenging, resembling a nightmare compared to the smoother experience with the other."
"The initial setup of Temenos Quantum was easy."
"With the new VM releases, it is a faster product with more abilities that benefit the user."
"I like the complete, professional social site."
"You can build your own customized, native, mobile applications in an efficient matter."
"You can do rapid development across multiple platforms.​"
 

Cons

"The migration is a bit difficult in the tool."
"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."
"We are struggling with duplicates and would like to have OCR functionality when using this solution."
"The application could potentially be more open-source, allowing integration with more solutions."
"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."
"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."
"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."
"They need to improve their tech support's abilities. They do have a good tech support, but it still requires improvement."
"It would be highly beneficial if future iterations of Temenos could incorporate support for QR-based payment methods, as it would enhance the platform's capabilities and align it more closely with modern payment trends"
"We would like to have widgets for graphs and analytics, as well as the integration of machine learning."
"There are many issues when integrating with native sides when building an Android application of the retail accelerator or an iOS application of the retail actuator. We have to incorporate on the native side of things, which creates a lot of issues. Temenos Quantum is a proprietary product and not open source. There is not much information available on the internet for developers to reference when solving issues. You have to contact the help desk, who will then give you an appointment and work to resolve the issue. In terms of what Temenos can do better, they can make the product more mature so that we do not encounter as many black holes when encountering an issue."
"One area where Temenos Quantum could improve is in the flexibility of widgets and additional libraries."
"Some features are only enabled for paid users. It would be much better if they enabled those features without having to pay. I would also like to see them publish information about future technologies on the Home screen under a separate tab. That would be an improvement."
"Using the API manager can be complicated when you're dealing with multiple teams, projects, and APIs. Quantum doesn't have user-based access, so I can't restrict parts of the project to specific users."
"Temenos Quantum needs to improve its usability. It lacks information on the network. We have to contact the support when we are stuck with something."
 

Pricing and Cost Advice

"The tool's price is high."
"The solution costs around $6,000 per month."
"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."
"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."
"OnBase is reasonably priced."
"The product is expensive. First, they must purchase the product, and then pay an annual renewal fee. The renewal fee depends on the product details and the license term’s length. Clients can buy licenses for five or ten years and pay for them upfront, or they can set up a yearly renewal cycle."
"Temenos Quantum is an expensive tool. Taking into consideration my company's use of Temenos Quantum for a bank, the costs attached to the solution ranged from 3,00,000 to 5,00,000 USD for building one application for the bank."
"It is expensive solution."
"​The price is too high. The annual cost for the Kony license is very high. Every year you have to renew it in order to maintain it​"
"This is an expensive solution, and it is the biggest challenge that we face when we present this platform to customers."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Government
13%
Computer Software Company
10%
Manufacturing Company
8%
Financial Services Firm
41%
Computer Software Company
16%
Government
5%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Hyland OnBase?
The solution is very developed and we are not taking full advantage of its functionalities.
What is your experience regarding pricing and costs for Hyland OnBase?
As we had an enterprise license, we were not limited in terms of user access. We also paid for workflow licenses, which allowed up to 250 concurrent users.
What needs improvement with Hyland OnBase?
We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application. The application could potentially be more open-source, allowing in...
What do you like most about Temenos Quantum?
Comparing other solutions with Temenos Quantum, the later is less mature and presents several issues. Implementing Temenos Quantum has been challenging, resembling a nightmare compared to the smoot...
What needs improvement with Temenos Quantum?
The UI lacks flexibility, especially regarding customizations. There are numerous issues at the fabric end, and working with the visualizer is extremely challenging. Basic development tasks require...
 

Also Known As

OnBase
KonyOne, Kony, Kony Quantum
 

Overview

 

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital
Partners FCU, Banco Bolivariano, PSECU, CFG Bank, Commerce Bank
Find out what your peers are saying about Hyland OnBase vs. Temenos Quantum and other solutions. Updated: March 2025.
847,625 professionals have used our research since 2012.