Hyland OnBase vs TIBCO ActiveMatrix BPM comparison

Hyland and TIBCO are both solutions in the Business Process Management (BPM) category. Hyland is ranked #19 with an average rating of 7.7, while TIBCO is ranked #32 with an average rating of 7.7. Hyland holds a 0.3% mindshare in BPM, compared to TIBCO’s 0.5% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 100% of TIBCO users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

364 Views
235 Comparison Views

100% willing to recommend

TIBCO ActiveMatrix BPM

Read 7 TIBCO ActiveMatrix BPM reviews

502 Views
361 Comparison Views

100% willing to recommend

Hyland OnBase

TIBCO ActiveMatrix BPM

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

Hyland OnBase and TIBCO ActiveMatrix BPM are competitive in document management and business process management. Hyland OnBase is favored for pricing and customer support, while TIBCO ActiveMatrix BPM has a stronger feature set, providing greater value.

Features: Hyland OnBase offers strong document management with robust file organization, advanced search, and easy integration. TIBCO ActiveMatrix BPM excels in process automation with real-time analytics and scalability, suiting larger enterprises.

Room for Improvement: Hyland OnBase can improve its scalability and expand automation capabilities to compete better in enterprise settings. TIBCO ActiveMatrix BPM could enhance its user interface and simplify its deployment process for smoother user experiences. Both could benefit from expanding their training resources.

Ease of Deployment and Customer Service: Hyland OnBase is appreciated for its smooth deployment and excellent customer service. TIBCO ActiveMatrix BPM has a more complex deployment but is supported by extensive documentation and an active user community.

Pricing and ROI: Hyland OnBase is known for being cost-effective, offering good ROI through reduced document handling costs. TIBCO ActiveMatrix BPM, while more expensive upfront, provides high ROI through enhanced process efficiency and scalability.

To learn more, read our detailed Hyland OnBase vs. TIBCO ActiveMatrix BPM Report (Updated: April 2025).

Buyer's Guide

Hyland OnBase vs. TIBCO ActiveMatrix BPM

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

19th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (5th), Low-Code Development Platforms (14th)

TIBCO ActiveMatrix BPM

Ranking in Business Process Management (BPM)

32nd

Average Rating

7.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 0.3%, down from 0.4% compared to the previous year. The mindshare of TIBCO ActiveMatrix BPM is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Phemy Lekalakala

Manager of Information Systems at University of the Witwatersrand

Stable content and workflow management solution with a valuable retention module

We use this solution for record management and digitization of records. We also use it for workflows and to build online forms The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed.…

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Ray Ochieng

Integration Lead at a comms service provider with 1,001-5,000 employees

Powerful workflow definition enhances operational stability and efficiency

TIBCO ActiveMatrix BPM is powerful for defining workflows. It is low code, so you don't need a lot of coding, and tasks are just drag and drop. It is also very stable as we haven't had issues with it going down or encountering any operational issues for a long time. The stability and rich features in workflow definition make it a valuable tool.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product's initial setup phase is not difficult."

"The retention module is one of the most valuable features. Whatever we scan onto the system can be identified and we are notified when the records are due to be disposed."

"I like the cloud and its integrability."

"Its most valuable aspect is its flexibility"

"We found the setup process to be okay since they do offer a troubleshooting guide."

"The solution is very developed and we are not taking full advantage of its functionalities."

"The solution's most valuable features are integration and flexibility."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

More Hyland OnBase pros

"For specific situations this can be a good solution and a simplified interface to work with."

"The scheduling and the calendar are very useful."

"It is the best product because of its stability. ActiveMatrix 5.x is highly stable in production, and the downtime is very low. I have worked on a lot of service projects, and the engine is very stable, robust, and scalable. The development and change requests can be pushed quickly, and the mapper activity and SSLT kind of features are also good. It is easy to do changes, testing, and deployment. Its deployment is very easy, and we can automate a lot of scripts for our on-premises solution. I work for an investment bank, and we have automated a lot of processes for our customers. Previously, we used to develop scripts and tools. With version 6.x, everything is moved to Maven and other things. Environment handling is done mostly through DevOps tools. As compared to Mulesoft, the deployment and configuration are very easy in TIBCO."

"The capacity for distributing the jobs in a workflow is an important feature."

"TIBCO ActiveMatrix BPM is powerful for defining workflows."

"The product's initial setup phase is straightforward."

"TIBCO ActiveMatrix BPM is powerful for defining workflows."

Cons

"The migration is a bit difficult in the tool."

"The dashboards do have some room for improvement as compared to the other vendors which are there in the market."

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"Software malfunctioning usually occurs when we receive documents from external sources."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The look and feel could be better. The integration with the user could be better. It could also be more user-friendly."

More Hyland OnBase cons

"My experience with tech support has not been very good. Most of the time, issues are escalated to level three, where they are either unresolved or take two weeks to address."

"The maintenance of the package could be improved."

"It is not lightweight and requires a lot of disk space, memory, and CPU."

"The product is missing some means of addressing more complex BPM constructs and should interface with more platforms easily."

"Technical support needs to be streamlined."

"The scalability of the product is an area of concern where improvements are required."

"ActiveMatrix is in the middle field. MuleDB is more on the engineering side with Java and other things. SnapLogic is there are on the higher side with very low coding. TIBCO stays in the middle like IBM or Oracle. TIBCO can move towards IBM's way of doing. IBM has a big market and many varieties of products and good integration, which TIBCO doesn't have. It can have better integration. TIBCO's transition to the cloud is a little slow. As compared to Dell, Boomi, and Mulesoft. TIBCO took the steps a little later. TIBCO's ID was far better and easier to work with previously. TIBCO's 5.x ID was very good, and the development environment and the transition were easy. Version 6.5 onwards, it is a stable product, but it would be good if they can do something similar to version 5.4 with version 6. They should concentrate on this API market. It will give them the strength and the ability to grab the market back."

Pricing and Cost Advice

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"The tool's price is high."

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"The solution costs around $6,000 per month."

"OnBase is reasonably priced."

"TIBCO ActiveMatrix BPM is an expensive tool compared to others."

"There are some discussions about perpetual licenses and conversions, but I'm not much familiar with them."

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Government

13%

Computer Software Company

10%

Manufacturing Company

Financial Services Firm

47%

Computer Software Company

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Hyland OnBase?

The solution is very developed and we are not taking full advantage of its functionalities.

See all answers

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

See all answers

What needs improvement with Hyland OnBase?

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, ad...

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What do you like most about TIBCO ActiveMatrix BPM?

The product's initial setup phase is straightforward.

See all answers

What needs improvement with TIBCO ActiveMatrix BPM?

It is not lightweight and requires a lot of disk space, memory, and CPU. Making it lightweight so it can run on a minimum processor and less memory would be beneficial. Additionally, the current wo...

See all answers

What is your primary use case for TIBCO ActiveMatrix BPM?

We are using TIBCO ActiveMatrix BPM for network deployment workflows. For example, if a customer is interested in getting a NetWorker, there is a workflow where we log in, get the customer details,...

See all answers

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Compared 43% of the time

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Compared 23% of the time

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Product Reports

Buyer's Guide

Hyland OnBase

April 2025

Download Hyland OnBase product report

Buyer's Guide

TIBCO ActiveMatrix BPM

March 2025

Download TIBCO ActiveMatrix BPM product report

Also Known As

OnBase

No data available

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

TIBCO ActiveMatrix BPM is used to develop, deploy, execute and manage Business Process Management centric applications. Use TIBCO Business Studio BPM Edition in conjunction with ActiveMatrix BPM to model business processes. It helps to encompass applications that primarily automate both: business processes (sequences of tasks) to be executed by human users, and technical processes (the flow of data) to be executed by enterprise applications.

TIBCO

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

ADIS, Citi, Bank of Montreal, First Citizens Bank

Buyer's Guide

Hyland OnBase vs. TIBCO ActiveMatrix BPM

April 2025

Free Report: Hyland OnBase vs. TIBCO ActiveMatrix BPM

Find out what your peers are saying about Hyland OnBase vs. TIBCO ActiveMatrix BPM and other solutions. Updated: April 2025.

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