Try our new research platform with insights from 80,000+ expert users

IBM BPM vs MEGA HOPEX comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM BPM
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
110
Ranking in other categories
Business Process Management (BPM) (5th), Application Infrastructure (7th), Process Automation (5th)
MEGA HOPEX
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
40
Ranking in other categories
Enterprise Architecture Management (4th), Business Process Design (7th), GRC (4th)
 

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. IBM BPM is designed for Business Process Management (BPM) and holds a mindshare of 7.6%, down 7.7% compared to last year.
MEGA HOPEX, on the other hand, focuses on Enterprise Architecture Management, holds 7.1% mindshare, up 6.9% since last year.
Business Process Management (BPM)
Enterprise Architecture Management
 

Featured Reviews

Mohammed Almalki - PeerSpot reviewer
Offers good case management and its integration with process design but there's a learning curve
If you're already an IBM shop with the necessary skills and personnel, then I would recommend using it. However, it requires a yearly investment. So, if you're prepared for that, then go for it. New users will need at least six months to get comfortable with IBM BPM, at least initially. So, there's a learning curve. Overall, I would rate the solution a seven out of ten. Two main reasons: the skillset required to manage it and its integration complexity.
Navi Thejesh - PeerSpot reviewer
Interactive with good functionality and helps with productivity
The latest version is HOPEX WiFi. HOPEX can be on the cloud and accessed from anywhere within the given access network area. It is very interactive. We can do things from anywhere, and all the applications will work as specified. We can generate documents and can publish the documents. We can create a data match and visualize graphs and everything. Everything can be generated from the web interface itself. It has good functionality. We can develop our own customizations and meta models to define requirements, in-house business functions, and requirements. MEGA is already defined by global standards. A company can adapt to global standards and work in such a way to design its own methodology to define its structure. The interface is very good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration capabilities of IBM BPM are excellent."
"Some of the features that I like the most are team management and process performance. They are both very useful and very powerful with regard to the workflow."
"I think the best way it can be it improved, is to make it easier to install. It's a very complicated piece of software, and there are a lot of things you have to do to get it set up. It's not just running an installer. You install WebSphere. You install the BPM product, and there's a large host of other steps you have to do: run queries against the database, you have to manually configure a bunch of properties files for your environment. I think if they could streamline all that, so it wasn't a considerable effort to install, that would be very useful. Because from an engineering point of view, you want to spend as little time as possible actually installing a product."
"There is a component of this BPM pool - I can't recall the name. What it does is, it allows you to create various scenarios and then run them quickly, before actually putting them onto a tool. So I think that part of the tool is really fantastic, because that enables you to create scenarios, create simulations, before actually going out and putting it into the tool itself"
"The initial setup is straightforward and easy. I would give it a nine out of ten."
"Its Analytics is the most valuable feature."
"It excels at analytics. It provides visibility across all activities of a company's processes and performance."
"Our customers use the solution as a workflow platform to manage their processes."
"I find the process modeling and value chain features valuable. The application portfolio management functionality and workflow management capabilities are also nice. It provides a holistic view for stakeholders and helps align IT with business strategies. It facilitates collaboration across the organization and covers all domains, including business, applications, technology, and data."
"The most valuable feature for this solution is the automatic updating and propagation of changes across the system."
"HOPEX has a panel that offers various views. I think that is very good. MEGA has an app for integrating with a lot of apps. We help our clients integrate HOPEX with a different product like Apple Gateway, for example. I've been with the company for 15 years, and we connect with everything. Our clientele includes almost all of the banks in Mexico."
"The support experience in Latin America is great."
"The platform is stable."
"What I find the most valuable is the process workflow. It is really good."
"The ability to customize is valuable."
"The most valuable feature is that the software controls everything from a single management window."
 

Cons

"Performance in the development environment space. I know that they have been taking it off the desktop version and putting on the web, and it is not 100% yet."
"We thought there might have been a little more discussion early on about, "Hey, if you're doing this, set it up this way," or some best practices or some guidance that we didn't get."
"I suggest establishing a developer forum for better communication and issue resolution. Also, the administration panel could be improved for task management."
"It is a really powerful tool, but its entry price is so high, which makes it a very exclusive club for who gets to use it. The thing that seemed to be the most intolerable was that you could put lots and lots of users on it, and it worked fine, but if you put lots and lots of developers on it, it sure seemed to have challenges. The biggest challenge was the development because of the Eclipse tool. It just seemed like irrespective of the development team that you put together, whether it had 10 or 50 people, you would end up having to reboot the development server throughout the day when you concurrently had lots of people hammering on the system. The development server just got sluggish. This was true for every project I was on. Once you got more than about five people working on the system at the same time, it would just get slower and slower during development work, and the only way to fix it was to reboot the server. It became just like a routine. Sometimes, we would reboot at lunch or dinner time, which is silly. After the cloud instances started rolling out, I never saw that again. That was probably the one big advantage of the cloud version. Instead of using an independent Eclipse-based process development tool, we moved to web-based process and design. The web-based tool definitely had greater performance than the Eclipse-based tool. I never got onto another project after that with 50 people, so I don't know how the performance is when you get a large team on it, but it definitely seems that the cloud design tool was a massive improvement."
"The stability varies because it involves a lot of other components like databases, so sometimes if something goes wrong there, it can't recover from the fatal errors."
"It needs more customization. We like to customize the screens to show more things related to our company."
"The interface is limited and should improve in the future."
"I hope IBM uses something from IBM Content Navigator to make the interface easier to navigate."
"It would be great if this solution could integrate with other tools such as ITSM (ServiceNow) or CMDB."
"Lacking more out of the box integrations."
"The product must improve integration with other tools."
"I cannot recall coming across any missing features."
"There could be continuous AI enhancements for the platform."
"The solution is quite expensive."
"It takes a long time to learn how to use HOPEX. It's hard to work with it because the user interface is bad. For example, if you want to build a complex system diagram, you need a lot of knowledge to do this correctly and make it readable. In MEGA, you need to create a report and it takes a long time to publish it. The publishing is offline. With RDoC, everything is online."
"MEGA HOPEX's problem is that it is expensive, but it's a fantastic tool."
 

Pricing and Cost Advice

"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
"Our customers do see ROI. They'll identify some particularly painful or uncoordinated processes to start with, then build out from there, picking off low hanging fruit."
"The product is expensive considering the hardware and software costs."
"The solution is expensive since it is an enterprise application."
"It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."
"The pricing is quite high, I would rate it two out of five."
"We chose to purchase IBM BPM because it was bundled with the actual RPA program/solution that we decided to purchase. We decided to use Automation Anywhere tool (RPA), and it is was bundled with IBM BPM."
"Licensing is managed by the client, but we know it is yearly. Camunda is relatively cheaper. There is not much difference in pricing of IBM and PEGA. For large licensing, there are discounts as well."
"It is very expensive."
"MEGA HOPEX's licensing costs are yearly."
"I've been told that MEGA HOPEX is very expensive, which is why small organizations dismiss the tool. It's complex and costly versus other simpler and cheaper solutions."
"The tool is relatively expensive."
"The price of the MEGA HOPEX license could improve, it is expensive. The license key for business process analysis and IT architecture is approximately €10,000. This price is fixed, it's not a subscription or cloud-based version. It is a one-time price."
"The product is reasonably priced for the value it offers. There's a good balance between cost and features."
"The pricing depends on the number of licenses purchased."
"The price of the support depends on the vendors that are reselling this module or the MEGA HOPEX version 5. We are on premium support and are their only partners in the GCC, we have a premium support contract with them. The support we have is not with the client. The client does not bear the cost, it's us who bear the cost."
report
Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.
830,824 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
13%
Manufacturing Company
7%
Government
6%
Educational Organization
44%
Financial Services Firm
13%
Computer Software Company
6%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
SAP is more expensive, but IBM BPM is very expensive. If a scale of one to ten is used, I would rate IBM BPM at nine in terms of pricing.
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
 

Comparisons

 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
No data available
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM). Updated: December 2024.
830,824 professionals have used our research since 2012.