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IBM BPM vs MEGA HOPEX comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Businesses using IBM BPM reported improved efficiency, automation, and cost savings despite high costs and moderate ROI.
Sentiment score
6.6
MEGA HOPEX offers good ROI by simplifying tasks and documentation, though licensing needs alignment with top EA tools.
 

Customer Service

Sentiment score
6.6
IBM BPM customer service is generally positive, with effective support, though response delays and communication issues are noted.
Sentiment score
7.3
MEGA HOPEX support is praised for responsiveness and knowledge but varies by region; documentation and community resources help resolve issues.
The customer service is outstanding.
We had a contract that provided on-site support, which was very satisfactory.
 

Scalability Issues

Sentiment score
6.9
IBM BPM offers impressive scalability, efficiently managing high user volumes with varied experiences and requiring occasional careful tuning.
Sentiment score
7.3
MEGA HOPEX is highly scalable for enterprises, supporting many users, though performance may require customization and cost consideration.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
 

Stability Issues

Sentiment score
7.1
IBM BPM stability varies; recent versions improve reliability, but issues remain with infrastructure, configuration, and developer expertise.
Sentiment score
7.3
MEGA HOPEX stability has improved over versions, though minor issues persist, with users rating it 7-9 out of 10.
 

Room For Improvement

IBM BPM needs improved customization, integration, and user-friendliness, addressing complexity and high cost with enhanced API and AI features.
MEGA HOPEX's complex interface and integration issues require improvements in usability, reporting, reliability, and diagramming features.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
MegaHOPEX lacks comprehensive features that a governance tool should have, particularly in data governance.
 

Setup Cost

IBM BPM's high costs suit large enterprises, while flexible Cloud Pak and tiered licensing offer varied pricing options.
MEGA HOPEX is expensive, with prices varying based on licenses; additional features and services increase costs significantly.
SAP is more expensive, but IBM BPM is very expensive.
 

Valuable Features

IBM BPM offers integration, scalability, and low-code development with strong UI, enhancing efficiency and reducing complexities.
MEGA HOPEX provides comprehensive IT portfolio management, intuitive interface, customizable features, and aligns IT with business strategies efficiently.
The integration capabilities of IBM BPM are excellent.
 

Categories and Ranking

IBM BPM
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Business Process Management (BPM) (7th), Application Infrastructure (6th), Process Automation (5th)
MEGA HOPEX
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
41
Ranking in other categories
Enterprise Architecture Management (4th), Business Process Design (7th), GRC (4th)
 

Mindshare comparison

While both are Process, Business Automation, and Digital Transformation solutions, they serve different purposes. IBM BPM is designed for Business Process Management (BPM) and holds a mindshare of 7.2%, down 7.6% compared to last year.
MEGA HOPEX, on the other hand, focuses on Enterprise Architecture Management, holds 6.9% mindshare, up 6.7% since last year.
Business Process Management (BPM)
Enterprise Architecture Management
 

Featured Reviews

Prince Mathew - PeerSpot reviewer
More customizable than IBM FileNet and useful for automation
One suggestion for IBM BPM is to provide better integration between their products, such as DataCap, which we use for scanning. Although the new CP4BA offers offline capabilities, not everyone is on CP4BA, so enhanced integration for those on older versions would be beneficial. Another major suggestion is to offer a migration path when a product reaches its end of life. For example, there was no migration path when we moved, so we had to redo everything we had developed over ten years completely.
Adnan Yusuf - PeerSpot reviewer
Useful for application portfolio management but improvement is needed for dashboards
I find the process modeling and value chain features valuable. The application portfolio management functionality and workflow management capabilities are also nice. It provides a holistic view for stakeholders and helps align IT with business strategies. It facilitates collaboration across the organization and covers all domains, including business, applications, technology, and data.
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
12%
Manufacturing Company
6%
Government
6%
Educational Organization
27%
Financial Services Firm
16%
Computer Software Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
Any experience with Strategic Project Portfolio Management Solutions?
Hi @Cheryl Joseph ​Looking at the crossover between Project and Portfolio management with EA, then Planview could be a good choice. If looking at Portfolio Management from an EA perspective then Le...
 

Comparisons

 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
No data available
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Aetna, Fannie Mae, M&T Bank, Glatfelter Insurance Group, Zions Management Services Company, The College Board, Baxter Credit Union, AXA Financial, Missouri Department of Conservation, New York State OTDA, MEG Energy Corp, Walgreens, Procter & Gamble, Biogen Idec, Gilead Sciences, Organic Valley, Trinity Health, Nissan and Ford
Find out what your peers are saying about Camunda, Automation Anywhere, Apache and others in Business Process Management (BPM). Updated: May 2025.
854,338 professionals have used our research since 2012.