IBM FileNet vs Microsoft OneDrive comparison

"Centralized our business documents."

"There aren't very many ECM solutions that scale properly, both up and out. We have customers who hold billions of documents. There aren't very many that can scale that far, and that can also scale out so that they can handle lots of users, lots of documents, and that understand how to handle external users. FileNet is one that can."

"It saves our customers time by 30 to 40 percent by eliminating the time to process paper."

"It also helps with compliance and governance issues because it's a datastore that is not modifiable, and you can guarantee that. You cannot guarantee that with a folder-based file structure, where multiple people have access."

"I like the security and also the configuration. It is easy to configure and most of our business use cases have everything just with the configuration itself."

"It is very user-friendly for business users. They can create their own searches. They are not dependent on administrators to create searches for them. It is self-service for them."

"The main features we find impactful are the workflow and document management along with FileNet file stores."

"The most critical benefit has been ease of use. It speeds along our development helping us go to market a lot sooner."

"It gives you access to important files from virtually anywhere."

"It's pretty easy to learn. Once someone taught me, I was able to navigate it quite easily."

"Being able to use OneDrive as a mapped drive in Windows Explorer is the most valuable feature. Rather than using OneDrive on a browser, you can also open up the Windows Explorer and I can see the file structure in the normal format."

"The stability of Microsoft OneDrive is very good, it is reliable. There were multiple instances where I had lost my valuable data on hard drives in several other places. However, with Microsoft OneDrive, I've never lost a single file."

"The most valuable feature is to be able to modify the file online and keep it stored on the cloud, since it is not necessary to download it to make modifications."

"It's quite easy to use and then of course it is quite well integrated to the rest of Office 365."

"They have support for integration with a lot of tools."

"It is good as a central hub for the storage of documents and sharing among team members."

"It would be nice if they could make it like containers are working in Kubernetes to auto-scale based on demand."

"The only downside is that it takes a dedicated staff to maintain it and the learning curve is pretty steep."

"The new software and trends with the cloud solution is a little slow. I would like them to move toward more cloud-based and microservices rather than a SaaS model. This is where the industry is going and what customers are asking for."

"IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user."

"It is ability to display legacy content needs improvement."

"It was complex. There were a lot of dependencies depending on the product. It had to be compatible with the Windows matching."

"The FileNet API seems like it is very difficult and not transparent."

"In Content Navigator we want to see the ability to view different types of video... We are using HTML 5 but it's very limited... We definitely want to see support for most types of video formats in the market."

"I would advice not storage sensitive information since it could be prone to hacking."

"The technical support is really very bad."

"The initial setup is a bit clunky."

"An online video player would be great, since sometimes you have to download the video to play it."

"Support has not been the same since the beginning of COVID lockdowns."

"The area that can be improved is to be able to share easily with folks outside the organization and with folks who don't have an office account. Sometimes, when you send a link, you might have some form of repetition. If you don't know how to share it properly, whoever you are sharing it with will have issues using it. Also, the link that you use to share a document can be made a bit shorter. It doesn't have to be long. Typically, when you want to share a document, it has everything, such as the name of the organization, SharePoint, etc. A short URL will be easier to use, and it will just make life easier, especially because a lot of people are now going mobile. I'm not sure if there's a mobile version of Microsoft OneDrive, similar to Google Drive. If they don't have a mobile app, it would also be nice to have a mobile app because that would help in checking out your documents. It would be easy to check your documents on the go on your phone."

"If I want to pick out certain criteria of pictures, Google enables me to do that whereas OneDrive is a bit sort of flaky."

"Recent functionality changes have actually made the product more confusing to use."

"The tool is expensive, and I rate its pricing a ten out of ten."

"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."

"FileNet is not cheap, but you absolutely get what you pay for. ​"

"Licensing costs depend on the size of the storage."

"IBM FileNet is an expensive solution."

"We use extraction. Therefore, we can see 80 to 85 percent accuracy on data extraction. This reduces the manual indexing part, which is definitely a gain on performance efficiency."

"It is still a leading ECM solution provider, however the cost to implement and maintain are higher than other solutions."

"Yearly, we pay for the maintenance, which is $20,000."

"It is free if you are using Office 365, and you get a terabyte of storage with your account."

"Costwise, it is a great option. In most cases, it is a free space, which will be more than enough for most customers."

"OneDrive comes with Microsoft 365 so it is just an added part of that package."

"The licensing is expensive and on a yearly basis."

"The price of Microsoft OneDrive is reasonable and compatible with competitors."

"We pay a lot for the Enterprise version, but it is a premium service."

"Using this software, it has had an amazing impact moneywise on our business. It allows us to share documents without the need of extra hardware."

"This is a pricy solution, given that we are only using it at 50% capacity."