We performed a comparison between IBM Tivoli Composite Application Manager and New Relic based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is very stable. We never had any issues with stability."
"IBM's main value lies in its integration with its own technologies, which can be seen as a benefit in environments where IBM products are extensively used."
"End-user Synthetics and monitoring are very good."
"It gives insights to non-technical people about what technical issues are most important, how much it impacts customers, and potentially, where we should be targeting our development teams when they have time."
"Their technical support is pretty good and responsive. We have a real good relationship with them."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The versatility of the solution is its most valuable feature."
"The most valuable feature of New Relic is its ease of use."
"The solution is scalable, and it is easy because all the documentation is available."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The installation process is difficult, requiring continuous support and specialist expertise due to our limited knowledge of managing it effectively."
"The user interface was not good."
"One thing I'd like to see in any APM, especially New Relic, is the ability to use distributed transactions. When one microservice calls another, it calls another database and microservice. The entire data visualization layer will not be able to correlate from one microservice from end to end and return on that path. Distributed transactions would be a great addition that would make life simpler. Unfortunately, no APM has that end-to-end capability."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"The solution only supports the cloud platform and not on-premises."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"I haven't come across any features that are lacking."
"I would like the ability to set up certain dummy accounts and do the actual things that the customer is doing, without impacting the production environment."
"I would like if it could have predictive analysis. Today, we only have the option to configure thresholds."
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IBM Tivoli Composite Application Manager is ranked 55th in Application Performance Monitoring (APM) and Observability with 2 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. IBM Tivoli Composite Application Manager is rated 6.6, while New Relic is rated 8.6. The top reviewer of IBM Tivoli Composite Application Manager writes "Integrates well with IBM technologies, but it's outdated and lacks essential features". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". IBM Tivoli Composite Application Manager is most compared with Dynatrace, IBM Application Performance Management and Azure Monitor, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and Prometheus. See our IBM Tivoli Composite Application Manager vs. New Relic report.
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