

ITRS Geneos and Moogsoft are key players in IT monitoring efficiency. ITRS Geneos is favored for its expansive real-time monitoring capabilities, while Moogsoft is appreciated for its cost-effective consumption-based pricing and effective incident management.
Features: ITRS Geneos provides end-to-end monitoring and reduces transaction latencies. Its seamless integration with emerging technologies and customizable alerts are significant benefits. Moogsoft uses AI for event management, offering noise reduction and situation aggregation, which aids in swift incident resolution.
Room for Improvement: ITRS Geneos could enhance historical data reporting and improve dashboard customization. There is demand for easier data visualization access and a mobile app. Moogsoft's initial setup can be complex, and it has integration limitations. There's a call for expanded AI capabilities and enhanced predictive analytics, including better noise filtering.
Ease of Deployment and Customer Service: ITRS Geneos is primarily on-premises, providing consistent customer and technical support. Moogsoft supports on-premises and cloud deployments, aiding diverse infrastructure needs. Both tools are praised for customer support, though Moogsoft's adaptability is notable.
Pricing and ROI: ITRS Geneos is priced higher due to its extensive features, leading to positive ROI through operational stability. Moogsoft offers a cost-effective alternative with competitive pricing structures, providing significant savings by avoiding data ingestion fees seen in other tools.


| Product | Market Share (%) | 
|---|---|
| Moogsoft | 0.9% | 
| ITRS Geneos | 1.1% | 
| Other | 98.0% | 


| Company Size | Count | 
|---|---|
| Small Business | 6 | 
| Midsize Enterprise | 12 | 
| Large Enterprise | 39 | 
| Company Size | Count | 
|---|---|
| Small Business | 5 | 
| Midsize Enterprise | 4 | 
| Large Enterprise | 11 | 










ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.
Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.
Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.
For more information, please visit https://www.itrsgroup.com/products/geneos
Moogsoft is an AI-based solution that ensures continuous availability and prevents downtime by utilizing machine learning and advanced correlation on your organization’s stack. Moogsoft detects incidents before they can escalate, notifies the proper response teams, and applies machine learning in order to understand patterns to help prevent similar issues in the future.
Moogsoft sits on top of an organization’s production stack and extends across automation, service management, log indexing, and notification tools. Algorithmic Noise Reduction automatically reduces event volumes to unique alerts without relying on rules, filters, or models. This enables teams to analyze all monitoring ecosystem events with no noise and no blind spots.
With Moogsoft extensive integration options, users can aggregate all their observable data into a single location and create automated workflows to detect and remediate incidents in third-party systems, ensuring their system remains unharmed. Moogsoft’s anomaly detection tools detect incidents as they emerge, allowing security teams to respond swiftly before they impact customers.
Teams can easily set up their own integrations using Moogsoft’s REST API and webhook. The solution provides guidance for each step, allowing users to import data from whatever tool they need with just a few mouse clicks.
Some of Moogsoft’s top features and benefits include:
Reviews from Real Users
Moogsoft stands out among its competitors for a number of reasons. A few major ones are its monitoring tools, its user-friendly interface, and its strong AI capabilities.
Vivek S., an O&M Lead at a communications service provider, writes, “The most valuable feature is the monitoring manager. Different components and different monitoring tools integrate with and send data to Moogsoft.
This is a user-friendly solution. It is very easy and very comfortable to use, with everything available on a single screen.
The AI component allows you to check previous cases and diagnose problems easily. It will show you what happened last time the same event occurred.”
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