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ITRS Geneos vs Nagios Core comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
74th
Ranking in IT Infrastructure Monitoring
50th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (48th)
Nagios Core
Ranking in Network Monitoring Software
10th
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. The mindshare of Nagios Core is 1.7%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Nagios Core1.7%
ITRS Geneos0.6%
Other97.7%
Network Monitoring Software
 

Featured Reviews

reviewer2127225 - PeerSpot reviewer
Monitoring Specialist at a financial services firm with 51-200 employees
Does real-time monitoring, prevents failures, and has a reasonable price
Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs. It's built like proprietary software. I can't expose the data to ITRS, and similarly, ITRS can't expose the data to the outside world. They have created a boundary. It's a bit binding solution. In the modern world, people like to be able to expose the data to do whatever they want. They can query the data, send it, or pull it. ITRS needs to provide more in terms of the API offering. They have documentation, but they can improve the documentation and provide videos to show how to do monitoring configuration or deployment.
HY
Senior System Administrator at Interactive Group
Monitoring solution provides comprehensive visibility across IT infrastructure
The good thing about Nagios Core is it covers everything. Everything in the IT domain, you can monitor anything. You can even monitor printers, the ports of printers, Core workstations, and storage. You can monitor the workflow Core and the utilization of computes. If you want to grasp everything of your IT equipment on a single interface, you can use Nagios. It's the best one. It provides dashboards, and you can also configure your emails and alerts with it. If something is critical, you can configure it to notify via emails. It has a very handy dashboard, providing live alerts and visibility for everything.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The result was a similar metrics monitored at a much better frequency, with a more stable product and a much better user interface."
"It is better than any monitoring product I've ever used in terms of providing real-time metric data."
"The good thing is you get something out of it day one, you don't need years of training, and then you can build on that."
"I always appreciate Geneos's stability and ease of use."
"Our support team can monitor our applications and servers easily and we were able to reduce the time in finding errors and providing a solution."
"We previously used Nagios, but switched to Geneos as it has better monitoring for applications, and it has more features and better configuration possibilities."
"The great advantage of this tool is real-time monitoring."
"The ITRS central Help Desk is absolutely awesome."
"I like the way the solution sends alerts and how it keeps on escalating them."
"The application performance monitoring feature is valuable."
"The solution's most valuable feature is that it offers proper alerting capabilities."
"The most valuable features are the reports and the way it generates the report in a graphical manner."
"The most valuable feature depends on the project; it's great if you need to check to ensure a service is running 24/7, I can use the full solution for free, and it's flexible."
"The good thing about Nagios Core is it covers everything."
"The application performance monitoring feature is valuable, and we primarily use it for user experience monitoring and determining which layer the problem happened to resolve it."
"This product covers all of our infrastructure health checks, and has triggers for us to alert us to any unusual behaviour of the monitored systems."
 

Cons

"t needs to have better middleware integration for things such as application and Microsft SQL servers."
"We sometimes experienced disconnects of the gateways which was a hard one to resolve."
"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."
"Technically, I believe the dashboard functionality can be more configurable as some shapes are very limited with what they can do."
"The graphical interface is nice but could be improved."
"I would like better access to the data that is being collected."
"The initial setup was a bit complex."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"Would benefit from aggregations if a particular server goes down."
"The mapping is a little hard."
"The core version is no match for the XI version."
"When compared to earlier versions, it looks like 4.x has lost the statusmap.cgi module."
"It would be nice if it was hosted in cloud. Also, they need to improve the graphs."
"The NetEase reporting structure needs improvement, especially the availability report, which is weak."
"Nagios Core could improve by adding a user interface. If you want the user interface you have to use Nagios XI."
"The scalability needs improvement, it's not scalable at this time."
 

Pricing and Cost Advice

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"You will get the best price if you get a single global deal."
"Pricing and licensing is based on the requirements."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"The pricing seems reasonable. We're happy enough with it."
"Nagios Core is an open source solution, and there are no licensing fees."
"We are using the open-source, unpaid version."
"The Nagios Core (PNP4Nagios + Core) is free and can be setup by Netadmin within a few hours. The only additional cost is the cloud server."
"Lessening the price point would be an improvement."
"The enterprise version has technical support. The version we are using is free."
"Nagios Core is free to use."
"I would rate the solution's pricing an eight out of ten."
"It's free."
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Top Industries

By visitors reading reviews
Financial Services Firm
66%
Computer Software Company
5%
Construction Company
3%
Outsourcing Company
3%
Manufacturing Company
10%
Comms Service Provider
10%
Computer Software Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise11
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
What is your experience regarding pricing and costs for Nagios Core?
Nagios Core is a free and open-source product. We don't charge for the product itself, but we charge for the man-hour costs related to installation, configuration, ongoing operation, and maintenance.
What needs improvement with Nagios Core?
The dashboard should be improved. It's very simple. I don't have a very clear or specific suggestion. You can change the skin of the dashboard, however, it's good for me.
What is your primary use case for Nagios Core?
I was a senior system administrator. I've been using Nagios Core for more than ten years now. It can be used to monitor hosts, such as machines, and monitor services of any kind. I'm using it to mo...
 

Comparisons

 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Airbnb, Cisco, PayPal, FanDuel
Find out what your peers are saying about ITRS Geneos vs. Nagios Core and other solutions. Updated: April 2026.
886,906 professionals have used our research since 2012.