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ITRS Geneos vs Nagios Core comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
74th
Ranking in IT Infrastructure Monitoring
50th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (48th)
Nagios Core
Ranking in Network Monitoring Software
10th
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, up from 0.6% compared to the previous year. The mindshare of Nagios Core is 1.7%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Nagios Core1.7%
ITRS Geneos0.6%
Other97.7%
Network Monitoring Software
 

Featured Reviews

reviewer2127225 - PeerSpot reviewer
Monitoring Specialist at a financial services firm with 51-200 employees
Does real-time monitoring, prevents failures, and has a reasonable price
Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs. It's built like proprietary software. I can't expose the data to ITRS, and similarly, ITRS can't expose the data to the outside world. They have created a boundary. It's a bit binding solution. In the modern world, people like to be able to expose the data to do whatever they want. They can query the data, send it, or pull it. ITRS needs to provide more in terms of the API offering. They have documentation, but they can improve the documentation and provide videos to show how to do monitoring configuration or deployment.
HY
Senior System Administrator at Interactive Group
Monitoring solution provides comprehensive visibility across IT infrastructure
The good thing about Nagios Core is it covers everything. Everything in the IT domain, you can monitor anything. You can even monitor printers, the ports of printers, Core workstations, and storage. You can monitor the workflow Core and the utilization of computes. If you want to grasp everything of your IT equipment on a single interface, you can use Nagios. It's the best one. It provides dashboards, and you can also configure your emails and alerts with it. If something is critical, you can configure it to notify via emails. It has a very handy dashboard, providing live alerts and visibility for everything.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Geneos enables customized aggregate views and alerts for both related and disparate components, and this flexibility and insight facilitates proactive and prompt causation analysis so you can easily see everything at once and know why there is an issue within seconds rather than spend precious time trying to find out."
"It's a very good tool to use and everybody is very happy with it."
"The good thing is you get something out of it day one, you don't need years of training, and then you can build on that."
"ITRS Geneos provides peace of mind by mentoring our processes and applications."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"We previously used Nagios, but switched to Geneos as it has better monitoring for applications, and it has more features and better configuration possibilities."
"ITRS Geneos is very well known in the financial services community as being the best platform to monitor real time data infrastructures and the application does what it says on the tin."
"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"Nagios doesn't get the respect it deserves; most likely due to the fact that it doesn't have a licensing cost."
"The solution is quite efficient."
"The most valuable feature of Nagios Core is the ability to check the availability of the server for network connectivity. Additionally, the interface is good."
"The solution's most valuable feature is that it offers proper alerting capabilities."
"Inspite of this limitation it is a fantastic product to use at zero cost"
"You should really try Nagios; it will help a lot and I have found that it is the best buddy for system admins."
"The scalability of Nagios Core is very good, we can add as many hosts as we like, and we can work with the concept master and client, making it very scalable and easy to use."
"The application performance monitoring feature is valuable, and we primarily use it for user experience monitoring and determining which layer the problem happened to resolve it."
 

Cons

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort."
"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS."
"The main feature that needs work is the Dashboard designer. Currently we have to export metrics data in real-time into some other visualization tools in order to get better picture and have a bit more functional dashboard."
"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."
"The Geneos configuration has greatly improved since the nascent version 1.0 days, but still requires specialist knowledge and convoluted config debugging when something’s not monitoring as expected."
"We're using the free version, which limits us in terms of the things that we can do. If we had the paid version, a lot of our issues would probably go away. For example, we can't isolate instances that are being built or updated with the production ones. When they're being built, on Nagios, they're showing in red. It'd be nice to be able to partition those off until they're all green, and then we can bring them into the environment. This is probably because we've got the free version and not the paid version. If we went for the paid version, it would probably allow us to do exactly what we want to or remove the restrictions that we have, but if we are able to isolate instances in the free version, it would make life much easier."
"Generally, it does what I need it to do, but better error reporting would be great."
"Nagios Core could improve by adding a user interface. If you want the user interface you have to use Nagios XI."
"The UI is a little outdated and graphics could be displayed in a better way."
"The scalability needs improvement, it's not scalable at this time."
"The NetEase reporting structure needs improvement, especially the availability report, which is weak."
"I believe Nagios Core will need to provide an option for big data platforms in the future."
"I would like to see a sensor that shows the traffic of a user and what they're doing on the network."
 

Pricing and Cost Advice

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"Pricing and licensing is based on the requirements."
"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"Nagios Core is an open source solution, and there are no licensing fees."
"We have saved a lot of time, money, and effort in reducing disaster times, which is owed to Nagios quick alerting."
"Lessening the price point would be an improvement."
"I would rate the solution's pricing an eight out of ten."
"It's free."
"It's free."
"The enterprise version has technical support. The version we are using is free."
"The product is cheaply priced."
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Top Industries

By visitors reading reviews
Financial Services Firm
66%
Computer Software Company
6%
Construction Company
3%
Outsourcing Company
3%
Manufacturing Company
10%
Comms Service Provider
10%
Computer Software Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise11
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
What is your experience regarding pricing and costs for Nagios Core?
Nagios Core is a free and open-source product. We don't charge for the product itself, but we charge for the man-hour costs related to installation, configuration, ongoing operation, and maintenance.
What needs improvement with Nagios Core?
The dashboard should be improved. It's very simple. I don't have a very clear or specific suggestion. You can change the skin of the dashboard, however, it's good for me.
What is your primary use case for Nagios Core?
I was a senior system administrator. I've been using Nagios Core for more than ten years now. It can be used to monitor hosts, such as machines, and monitor services of any kind. I'm using it to mo...
 

Comparisons

 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Airbnb, Cisco, PayPal, FanDuel
Find out what your peers are saying about ITRS Geneos vs. Nagios Core and other solutions. Updated: April 2026.
886,576 professionals have used our research since 2012.