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ITRS Geneos vs Nagios Core comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
64th
Ranking in IT Infrastructure Monitoring
45th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th)
Nagios Core
Ranking in Network Monitoring Software
10th
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.6% compared to the previous year. The mindshare of Nagios Core is 1.9%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Nagios Core1.9%
ITRS Geneos0.6%
Other97.5%
Network Monitoring Software
 

Featured Reviews

reviewer2127225 - PeerSpot reviewer
Monitoring Specialist at a financial services firm with 51-200 employees
Does real-time monitoring, prevents failures, and has a reasonable price
Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs. It's built like proprietary software. I can't expose the data to ITRS, and similarly, ITRS can't expose the data to the outside world. They have created a boundary. It's a bit binding solution. In the modern world, people like to be able to expose the data to do whatever they want. They can query the data, send it, or pull it. ITRS needs to provide more in terms of the API offering. They have documentation, but they can improve the documentation and provide videos to show how to do monitoring configuration or deployment.
HY
Senior System Administrator at Interactive Group
Monitoring solution provides comprehensive visibility across IT infrastructure
The good thing about Nagios Core is it covers everything. Everything in the IT domain, you can monitor anything. You can even monitor printers, the ports of printers, Core workstations, and storage. You can monitor the workflow Core and the utilization of computes. If you want to grasp everything of your IT equipment on a single interface, you can use Nagios. It's the best one. It provides dashboards, and you can also configure your emails and alerts with it. If something is critical, you can configure it to notify via emails. It has a very handy dashboard, providing live alerts and visibility for everything.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"It's definitely the best solution that I've used, as far as real-time monitoring goes."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"Customer Service: Very good. Technical Support: Very good."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time."
"It has helped us re-define the Monitoring operating model which in turn has made support teams more efficient by using features like commented snoozing on various levels, use of knowledgebase articles associated with each alert cell, metric logging for capacity monitoring etc."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"I would rate the overall solution ten points out of ten."
"We have used this product now for quite some time and we are happy with it."
"Monitoring with Nagios Core is helpful because it provides immediate alerts if something goes down, such as a server, or wireless router, or if there's a cable break. This allows us to respond promptly to any issues."
"Nagios monitors our servers, so we know if anything goes wrong and can solve the problem before it happens."
"The most valuable feature of Nagios Core is it allows us to develop and add as many plugins as we want."
"Its an awesome product to use."
"Nagios monitors our servers, so we know if anything goes wrong and can solve the problem before it happens."
"Nagios Core is a great solution for monitoring pretty much any size of deployment but you do need to know your way around a Linux system to set it up and run it."
 

Cons

"I believe the product has to improve on reporting."
"We were a little bit confused but once we found out what was needed, it was smooth."
"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."
"It needs to have better middleware integration for things such as application and Microsoft SQL servers."
"The main feature that needs work is the Dashboard designer."
"The interface can sometimes be a little complicated."
"I would like to see a much better Nagios Manager GUI that can support all type of configuration items, and advance search options."
"Nagios Core is limited in terms of distributed setups, and there is no central view for remote data centers."
"The scalability needs improvement, it's not scalable at this time."
"The alerting mechanism in Nagios Core could be improved."
"It's not that easy to install the product itself. Also, the UI is a bit hard for regular users to navigate through."
"Some of the reporting functionality is a bit basic and configuration is a chore although by the use of NagiosQL this can be made a lot easier."
"The dashboard and monitoring features could be improved."
"We're using the free version, which limits us in terms of the things that we can do. If we had the paid version, a lot of our issues would probably go away. For example, we can't isolate instances that are being built or updated with the production ones. When they're being built, on Nagios, they're showing in red. It'd be nice to be able to partition those off until they're all green, and then we can bring them into the environment. This is probably because we've got the free version and not the paid version. If we went for the paid version, it would probably allow us to do exactly what we want to or remove the restrictions that we have, but if we are able to isolate instances in the free version, it would make life much easier."
 

Pricing and Cost Advice

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"It's free."
"Most the plugin features are free."
"The enterprise version has technical support. The version we are using is free."
"We have saved a lot of time, money, and effort in reducing disaster times, which is owed to Nagios quick alerting."
"The Nagios Core (PNP4Nagios + Core) is free and can be setup by Netadmin within a few hours. The only additional cost is the cloud server."
"Lessening the price point would be an improvement."
"We are using the open-source, unpaid version."
"I would rate the solution's pricing an eight out of ten."
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Top Industries

By visitors reading reviews
Financial Services Firm
67%
Computer Software Company
6%
Construction Company
3%
Outsourcing Company
3%
Manufacturing Company
10%
Comms Service Provider
9%
Computer Software Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise11
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
What is your experience regarding pricing and costs for Nagios Core?
Nagios Core is a free and open-source product. We don't charge for the product itself, but we charge for the man-hour costs related to installation, configuration, ongoing operation, and maintenance.
What needs improvement with Nagios Core?
The dashboard should be improved. It's very simple. I don't have a very clear or specific suggestion. You can change the skin of the dashboard, however, it's good for me.
What is your primary use case for Nagios Core?
I was a senior system administrator. I've been using Nagios Core for more than ten years now. It can be used to monitor hosts, such as machines, and monitor services of any kind. I'm using it to mo...
 

Comparisons

 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Airbnb, Cisco, PayPal, FanDuel
Find out what your peers are saying about ITRS Geneos vs. Nagios Core and other solutions. Updated: April 2026.
885,880 professionals have used our research since 2012.