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ITRS Geneos vs Nagios Core comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
64th
Ranking in IT Infrastructure Monitoring
45th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th)
Nagios Core
Ranking in Network Monitoring Software
10th
Ranking in IT Infrastructure Monitoring
10th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
51
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.6% compared to the previous year. The mindshare of Nagios Core is 1.9%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Nagios Core1.9%
ITRS Geneos0.6%
Other97.5%
Network Monitoring Software
 

Featured Reviews

reviewer2127225 - PeerSpot reviewer
Monitoring Specialist at a financial services firm with 51-200 employees
Does real-time monitoring, prevents failures, and has a reasonable price
Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs. It's built like proprietary software. I can't expose the data to ITRS, and similarly, ITRS can't expose the data to the outside world. They have created a boundary. It's a bit binding solution. In the modern world, people like to be able to expose the data to do whatever they want. They can query the data, send it, or pull it. ITRS needs to provide more in terms of the API offering. They have documentation, but they can improve the documentation and provide videos to show how to do monitoring configuration or deployment.
HY
Senior System Administrator at Interactive Group
Monitoring solution provides comprehensive visibility across IT infrastructure
The good thing about Nagios Core is it covers everything. Everything in the IT domain, you can monitor anything. You can even monitor printers, the ports of printers, Core workstations, and storage. You can monitor the workflow Core and the utilization of computes. If you want to grasp everything of your IT equipment on a single interface, you can use Nagios. It's the best one. It provides dashboards, and you can also configure your emails and alerts with it. If something is critical, you can configure it to notify via emails. It has a very handy dashboard, providing live alerts and visibility for everything.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's a great and powerful tool."
"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."
"Once set-up, Geneos proved to be a very powerful and versatile tool to real-time monitor our IT infrastructure and - most important for us - our critical applications and business processes."
"For my application, Geneos is detecting and helping us avoid outages at least once a day."
"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."
"Their customer support is first rate."
"As a company looking to onboard, its capacity to monitor just about anything from Unix log files and processes to database memory, and even run queries and provide results, means it can be used as a one stop shop for all your monitoring needs if you understand how to utilise it to its fullest extent."
"It is better than any monitoring product I've ever used in terms of providing real-time metric data."
"Dashboard provides monitor of total assets."
"Nagios allows IT staff and end-users to see the status of critical services on the network and can alert and notify selected users if critical services fail, reducing the mean time to recover."
"The most valuable feature depends on the project; it's great if you need to check to ensure a service is running 24/7, I can use the full solution for free, and it's flexible."
"Open source and very flexible, with a large ecosystem of tools and custom monitors built up around Nagios."
"Extensibility is good as this makes it easy to write checks on your own."
"Using Nagios, I'm managing more than 1000 services, which involves the following operating nodes: IBM AIX, Red Hat Enterprise Linux, HP-Unix, Windows enterprise-grade OS, Cisco router/switches, FortiGate and WatchGuard firewalls, APC UPS systems, and many more."
"Its an awesome product to use."
"It is fairly easy to set up, and we can monitor pretty much everything we want to."
 

Cons

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."
"The graphical interface is nice but could be improved."
"The ITA, the post-incident analytics, could be improved."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"A bit complex"
"I would like better access to the data that is being collected."
"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."
"I believe Nagios Core will need to provide an option for big data platforms in the future."
"We're using the free version, which limits us in terms of the things that we can do. If we had the paid version, a lot of our issues would probably go away. For example, we can't isolate instances that are being built or updated with the production ones. When they're being built, on Nagios, they're showing in red. It'd be nice to be able to partition those off until they're all green, and then we can bring them into the environment. This is probably because we've got the free version and not the paid version. If we went for the paid version, it would probably allow us to do exactly what we want to or remove the restrictions that we have, but if we are able to isolate instances in the free version, it would make life much easier."
"Making it a little easier to configure and set up from the start would help. There are multiple layers that you have to wade through to be able to set it up, to do it the right way, and to get it to do what you want it to do."
"I would like to see a sensor that shows the traffic of a user and what they're doing on the network."
"The alerting mechanism in Nagios Core could be improved."
"The initial setup process could be easier."
"t was a little hard to get our setup represented in the configuration."
"The initial setup process could be easier."
 

Pricing and Cost Advice

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"Given our spend and the amount of service we have in it, the pricing is quite reasonable."
"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."
"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."
"The pricing seems reasonable. We're happy enough with it."
"The Nagios Core (PNP4Nagios + Core) is free and can be setup by Netadmin within a few hours. The only additional cost is the cloud server."
"It's free."
"We are using the open-source, unpaid version."
"The enterprise version has technical support. The version we are using is free."
"We are using the free version."
"I would rate the solution's pricing an eight out of ten."
"Most the plugin features are free."
"We have saved a lot of time, money, and effort in reducing disaster times, which is owed to Nagios quick alerting."
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Top Industries

By visitors reading reviews
Financial Services Firm
67%
Computer Software Company
6%
Construction Company
3%
Outsourcing Company
3%
Manufacturing Company
10%
Comms Service Provider
9%
Computer Software Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise12
Large Enterprise39
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise11
Large Enterprise23
 

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What is your primary use case for ITRS Geneos?
ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...
What is your experience regarding pricing and costs for Nagios Core?
Nagios Core is a free and open-source product. We don't charge for the product itself, but we charge for the man-hour costs related to installation, configuration, ongoing operation, and maintenance.
What needs improvement with Nagios Core?
The dashboard should be improved. It's very simple. I don't have a very clear or specific suggestion. You can change the skin of the dashboard, however, it's good for me.
What is your primary use case for Nagios Core?
I was a senior system administrator. I've been using Nagios Core for more than ten years now. It can be used to monitor hosts, such as machines, and monitor services of any kind. I'm using it to mo...
 

Comparisons

 

Also Known As

Geneos
No data available
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Airbnb, Cisco, PayPal, FanDuel
Find out what your peers are saying about ITRS Geneos vs. Nagios Core and other solutions. Updated: April 2026.
885,837 professionals have used our research since 2012.