ITRS Geneos vs NetApp Cloud Insights comparison

ITRS and NetApp are both solutions in the IT Infrastructure Monitoring category. ITRS is ranked #31 with an average rating of 7.0, while NetApp is ranked #19 with an average rating of 8.5. ITRS holds a 1.2% mindshare in IM, compared to NetApp’s 0.2% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of NetApp users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

2,138 Views
1,211 Comparison Views

96% willing to recommend

NetApp Cloud Insights

Read 12 NetApp Cloud Insights reviews

907 Views
353 Comparison Views

100% willing to recommend

ITRS Geneos

NetApp Cloud Insights

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and NetApp Cloud Insights compete in the monitoring solutions category. Geneos appears to have an edge in environments with regulatory pressures due to its robust features, although Cloud Insights offers competitive pricing for cloud-centric setups.

Features: ITRS Geneos offers comprehensive monitoring capabilities, customizable dashboards, real-time data views, and strong integration with existing plugins. It's valued in financial services for its specific toolsets. NetApp Cloud Insights provides robust analytics for resource utilization, clear visualization, and interconnected environment analysis across multi-vendor setups.

Room for Improvement: ITRS Geneos could improve historical reporting, cloud environment integration, and dashboard configuration. Users suggest better analytics and plugin customization. NetApp Cloud Insights might enhance its licensing process, reporting functionalities, and provides more intuitive visualization tools with anomaly detection.

Ease of Deployment and Customer Service: ITRS Geneos is primarily on-premises, praised for strong customer service and responsive technical support, particularly in complex environments. NetApp Cloud Insights is available across public, private, and hybrid clouds, offering strong support for NetApp products and flexible cloud compatibility.

Pricing and ROI: Both products are considered expensive. ITRS Geneos is highly valued in financial environments for preventing costly system failures, offering a solid ROI. NetApp Cloud Insights provides competitive pricing for cloud solutions, contributing to cost savings in infrastructure management with flexible features.

To learn more, read our detailed ITRS Geneos vs. NetApp Cloud Insights Report (Updated: April 2025).

Buyer's Guide

ITRS Geneos vs. NetApp Cloud Insights

April 2025

Download the complete report

Helped 848,253 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in IT Infrastructure Monitoring

31st

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (28th), Network Monitoring Software (46th)

NetApp Cloud Insights

Ranking in IT Infrastructure Monitoring

19th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Migration (9th), Cloud Monitoring Software (17th)

Mindshare comparison

As of April 2025, in the IT Infrastructure Monitoring category, the mindshare of ITRS Geneos is 1.2%, up from 1.2% compared to the previous year. The mindshare of NetApp Cloud Insights is 0.2%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Scott Lauters

Associate IT Director at Wolters Kluwer

It provides a single pane of glass, giving us visibility into the environment

All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters. The main issue we were looking to address was the lack of visibility across all the clusters in one single view. We're using Cloud Insight's Unified Manager. It has improved our ability to support and see the immediate status of the entire environment. If we have a critical incident, we can quickly see these issues and loop in monitoring teams and other teams. For example, if our app team thinks there are issues in the environment, we can quickly see if anything related to storage is part of the problem. It improved our organization by unifying all the various support teams. We all have the same view of what's happening in the environment. The dev team knows what storage is used or not, and we can quickly move on to other activities. Cloud Insights provides a single tool for containers and other cloud-based architectures, but we're not using some of those things, such as Kubernetes. We're primarily leveraging the monitoring and reporting. The solution does a great job of inventorying our resources. It allows us to put the tags on the devices. The process is fast. It also gives you the dependencies. I can dig down into all the related components. Cloud Insight's advanced analytics feature does a good job of highlighting the areas where there might be issues in the future.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"The great advantage of this tool is real-time monitoring."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"Custom script toolkits"

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"The clean and colorful UI and easy to use options like snooze and active times."

More ITRS Geneos pros

"Cloud Secure is definitely the most valuable feature and being able to see file level activity. It gives real-time alerting on possible ransomware attacks and provides file security review. It helps us to see if something abnormal is happening on the system before it's too late."

"The solution is 98 percent stable."

"Cloud Insights' best features are visibility and the connector to move the workloads."

"Among the most valuable features are the queries and reporting that allow us to look at the utilization of resources, at how well the storage is performing, and to report on which resources are being used by which business units. We can track usage across the entire environment, across applications, business units, cost centers, etc."

"All our production clusters are in Cloud Insight. It provides a single pane of glass, giving us visibility into the environment, which allows us to understand if any issues are going on across any of our clusters."

"The visibility and assistance with security vulnerabilities are valuable."

"It is good for giving an overview of the systems and for tracking long-term trends. It is handy for root cause analysis, e.g. it can eliminate whether storage is the cause of an issue."

"The solution is easy to deploy."

More NetApp Cloud Insights pros

Cons

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"Data visualization – real time and historical – is a weakness."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"The ITA, the post-incident analytics, could be improved."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

More ITRS Geneos cons

"The support is not very quick."

"Their pricing model needs improvement."

"The IP-based monitoring could be added in a future release."

"There is room for improving the creating and managing or modifying of reports. That is still a difficult task to do and requires knowledge beyond the storage itself. I would love to see reporting improved so that we can create reports by dragging and dropping pieces into a report form and publish a report that way."

"In a perfect world we would have something built, right out-of-the-box, that can identify what we call "noise," and reduce the amount of data. You're presented with so much data when you first start the data collectors. For example, it brings back a lot of change rates that happen just because of standard computing, like profile changes and that sort of thing. Being able to identify things like that and categorize them and strip it down—and it probably can do that, I just haven't gotten there yet—would be very beneficial."

"The visualization needs some improvement because there are occasional delays while the system queries information."

"Cloud Insights could offer more detail when we drill down into the Azure environment."

"Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. The dashboards are intuitive, but finding the report you want is sometimes a challenge. If you don't have the report already loaded, pulling it in and letting it build its data can be cumbersome."

More NetApp Cloud Insights cons

Pricing and Cost Advice

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"I can say it's not that cheap because the licensing is a little bit costly"

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The pricing seems reasonable. We're happy enough with it."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"You will get the best price if you get a single global deal."

More ITRS Geneos pricing and cost advice

"The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about the end-use managed units and having an easy place to reference how far those units go."

"The solution is expensive."

"The solution's pricing is based on the device you purchase and includes support services."

"The licensing model could be improved. We love that you can use it for free for looking at NetApp products. You only need licenses to look at non-NetApp products, but as soon as you do that, you start utilizing licenses that actually would have been free in the public. So, there is a bit of an anomaly in the licensing model."

"We are billed based on management units, so we can purchase units based on six months, twelve months, twenty-four months, or thirty-six months upfront or pay as you go depending on our requirements."

"Be aware of the capacity licensing and understand how that works, because it is based on capacity. Getting an understanding of that is the biggest thing."

See which vendors are best for you

Use our free recommendation engine to learn which IT Infrastructure Monitoring solutions are best for your needs.

See recommendations

848,253 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Manufacturing Company

33%

Computer Software Company

17%

Financial Services Firm

11%

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What do you like most about NetApp Cloud Insights?

NetApp Cloud Insights helps with login monitoring and troubleshooting. Previously, if we had performance concerns or needed to interface with other groups and their products, a task that should req...

See all answers

What is your experience regarding pricing and costs for NetApp Cloud Insights?

The licensing is complex. The calculation depends on what you're ingesting. A terabyte of one product is not a terabyte of another product. Virtual machines don't equate so easily. It's all about t...

See all answers

What needs improvement with NetApp Cloud Insights?

Ease of reporting is one thing that they're trying to tackle. If you have a specific set of data you want from Cloud Insights, you can ask NetApp to help you build the reports from the ground up. T...

See all answers

Comparisons

Dynatrace vs ITRS Geneos

Compared 23% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 16% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Prometheus Group vs ITRS Geneos

Compared 9% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

More ITRS Geneos Competitors

Dell CloudIQ vs NetApp Cloud Insights

Compared 62% of the time

Datadog vs NetApp Cloud Insights

Compared 38% of the time

More NetApp Cloud Insights Competitors

Product Reports

Buyer's Guide

ITRS Geneos

April 2025

Download ITRS Geneos product report

Buyer's Guide

NetApp Cloud Insights

April 2025

Download NetApp Cloud Insights product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

NetApp Cloud Insights is an infrastructure monitoring tool that gives you visibility into your complete infrastructure. With Cloud Insights, you can monitor, troubleshoot and optimize all your resources including your public clouds and your private data centers.

NetApp

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Information Not Available

Buyer's Guide

ITRS Geneos vs. NetApp Cloud Insights

April 2025

Free Report: ITRS Geneos vs. NetApp Cloud Insights

Find out what your peers are saying about ITRS Geneos vs. NetApp Cloud Insights and other solutions. Updated: April 2025.

DOWNLOAD NOW

848,253 professionals have used our research since 2012.

See our ITRS Geneos vs. NetApp Cloud Insights report.

See our list of best IT Infrastructure Monitoring vendors.

We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.