Kaseya Traverse vs ManageEngine OpManager comparison

Kaseya and ManageEngine are both solutions in the Network Monitoring Software category. Kaseya is ranked #69 with an average rating of 6.5, while ManageEngine is ranked #10 with an average rating of 8.1. Kaseya holds a 0.3% mindshare in NMS, compared to ManageEngine’s 2.0% mindshare. Additionally, 83% of Kaseya users are willing to recommend the solution, compared to 83% of ManageEngine users who would recommend it.

Kaseya Traverse

Read 7 Kaseya Traverse reviews

507 Views
318 Comparison Views

83% willing to recommend

ManageEngine OpManager

Read 50 ManageEngine OpManager reviews

3,828 Views
2,264 Comparison Views

83% willing to recommend

Kaseya Traverse

ManageEngine OpManager

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

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ManageEngine OpManager and Kaseya Traverse are leading players in the network monitoring category. OpManager seems to have the upper hand with its extensive device and network monitoring capabilities, while Kaseya's strength lies in data processing and scalability.

Features: ManageEngine OpManager offers extensive device monitoring, a proactive alert system, and net-flow analysis, enhancing server monitoring and integration. Kaseya Traverse delivers effective data processing, robust infrastructure monitoring, and a clear IT stack view useful for troubleshooting.

Room for Improvement: ManageEngine OpManager needs better stability during upgrades, improved backup solutions, and enhanced AI functionalities. It also requires an overhaul of documentation and dashboard customization. Kaseya Traverse faces challenges with reporting, a lack of a CMDB, and needs improved integration capabilities and advanced AI functionalities.

Ease of Deployment and Customer Service: ManageEngine OpManager is primarily on-premises, encountering challenges needing escalation, and offers mixed support reviews. Kaseya Traverse offers flexible deployment through hybrid and public cloud options, providing good initial service and support, albeit not 24/7.

Pricing and ROI: ManageEngine OpManager is affordable and cost-effective with pricing based on device count, offering quick ROI with reduced burdens. Kaseya Traverse presents competitive base pricing with all-inclusive features, though seen as pricey by some. ROI is achieved through increased uptime and faster resolutions.

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To learn more, read our detailed Kaseya Traverse vs. ManageEngine OpManager Report (Updated: December 2024).

Buyer's Guide

Kaseya Traverse vs. ManageEngine OpManager

December 2024

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Categories and Ranking

Kaseya Traverse

Ranking in Network Monitoring Software

69th

Average Rating

6.6

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (38th)

ManageEngine OpManager

Ranking in Network Monitoring Software

10th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of December 2024, in the Network Monitoring Software category, the mindshare of Kaseya Traverse is 0.3%, up from 0.3% compared to the previous year. The mindshare of ManageEngine OpManager is 2.0%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Dominique Yeates

Senior Product Manager Managed IT at Vox Telecom

A stable network monitoring tool requiring an easy initial setup phase

In terms of the integration and everything, our company would like Kaseya Traverse to integrate with our PSA system and merge or automate what we call false positives, making it more of a threshold than needing to raise an actual ticket to deal with real problems, which can cut off a lot of noise the system goes through. Our company is busy with the solution's integration part, and we wanted an update on the solution that can help us. The tool needs to have some AI capabilities, which it lacks currently. I don't have a technical wish list like technical managers since the product manager looks after the product. From a wish list perspective, our company just wants seamless integration to cut out the noise by merging false positives since the system has the capability.

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ShaheenKapery

Solutions Architect at Altron

Reporting is good, monitors well and stable product

The pricing could be cheaper. The initial integration does cost a bit. Jira seems to be making a comeback on the Service Desk side, as well as Zendesk and Freshservice. I know that ServiceNow integration is very easy, like a three- or four-step process. But with the others, you need developers to do API-based integration, which takes longer and requires a different skill set. Even a monkey can follow a four-step process, but API integration can be more complicated here.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a pretty stable solution...It is a pretty stable solution."

"Most of the features are pretty good and the solution is user friendly."

"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."

"It's a simple and humble tool."

"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

"Everything is running seamlessly on the solution, to the point where you don't see any gap."

"The remote support and data collection features are great."

"I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device."

"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."

"The alerting feature has improved our organization. We can create multiple alerts and refine them to how we need to use them."

"The solution's most valuable features are reporting, event notifications, and alert management."

"OpManager can monitor network utilization, downtime, and services in real time."

"The solution is finely stable."

"It is easy to use and deploy."

"Some of the useful features are NetFlow and analytics."

More ManageEngine OpManager pros

Cons

"Reporting is a bit difficult."

"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

"The tool needs to have some AI capabilities, which it lacks currently."

"Reporting is tedious and not organized in the way customers expect."

"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."

"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."

"Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available."

"We would like link monitoring included. At times we need to monitor those specific links closely."

"The initial setup is a bit complicated. It needs a technician who is very aware of the flow and how to officially set up the flow chart, etc."

"Some of our customers have been asking that OpManager have a feature to monitor the operating system, however, I tell them that Endpoint Central is doing that. You can buy endpoints and then OpManager, and they integrate between them, and everything is okay."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"The data provided by the tool is not accurate."

"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."

"The only problem with it is that the setup isn't very intuitive. I know that they just upgraded the product to make it a little bit easier to use, but compared to some of the other platforms, it is not easy to configure it, set it up, and get it running. However, once you have set it up and got it running, it runs great."

More ManageEngine OpManager cons

Pricing and Cost Advice

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

"The solution is not cheap, but it is not too expensive."

"The price for ManageEngine OpManager is average."

"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."

"The pricing is moderate."

"The product is not worth the money."

"The initial cost is low and the add-ons are reasonable."

"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."

"I rate the tool's pricing an eight out of ten."

"The solution is highly affordable"

More ManageEngine OpManager pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

30%

Financial Services Firm

12%

Government

10%

Wholesaler/Distributor

Educational Organization

54%

Computer Software Company

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Kaseya Traverse?

The remote support and data collection features are great.

See all answers

What is your experience regarding pricing and costs for Kaseya Traverse?

The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.

See all answers

What needs improvement with Kaseya Traverse?

Reporting is a bit difficult. It’s very cumbersome to set up new reports.

See all answers

What do you like most about ManageEngine OpManager?

The product provides intensive reports.

See all answers

What is your experience regarding pricing and costs for ManageEngine OpManager?

The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.

See all answers

What needs improvement with ManageEngine OpManager?

The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate. SolarWinds is more accurate.

See all answers

Comparisons

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Compared 39% of the time

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Compared 32% of the time

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Compared 29% of the time

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SolarWinds NPM vs ManageEngine OpManager

Compared 27% of the time

Zabbix vs ManageEngine OpManager

Compared 16% of the time

PRTG Network Monitor vs ManageEngine OpManager

Compared 10% of the time

SCOM vs ManageEngine OpManager

Compared 8% of the time

Nagios XI vs ManageEngine OpManager

Compared 7% of the time

More ManageEngine OpManager Competitors

Product Reports

Buyer's Guide

Kaseya Traverse

December 2024

Download Kaseya Traverse product report

Buyer's Guide

ManageEngine OpManager

December 2024

Download ManageEngine OpManager product report

Also Known As

No data available

OpManager

Learn More

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Kaseya

ManageEngine

Overview

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust

Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC

Buyer's Guide

Kaseya Traverse vs. ManageEngine OpManager

December 2024

Free Report: Kaseya Traverse vs. ManageEngine OpManager

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