ManageEngine OpManager and Kaseya Traverse are leading players in the network monitoring category. OpManager seems to have the upper hand with its extensive device and network monitoring capabilities, while Kaseya's strength lies in data processing and scalability.
Features: ManageEngine OpManager offers extensive device monitoring, a proactive alert system, and net-flow analysis, enhancing server monitoring and integration. Kaseya Traverse delivers effective data processing, robust infrastructure monitoring, and a clear IT stack view useful for troubleshooting.
Room for Improvement: ManageEngine OpManager needs better stability during upgrades, improved backup solutions, and enhanced AI functionalities. It also requires an overhaul of documentation and dashboard customization. Kaseya Traverse faces challenges with reporting, a lack of a CMDB, and needs improved integration capabilities and advanced AI functionalities.
Ease of Deployment and Customer Service: ManageEngine OpManager is primarily on-premises, encountering challenges needing escalation, and offers mixed support reviews. Kaseya Traverse offers flexible deployment through hybrid and public cloud options, providing good initial service and support, albeit not 24/7.
Pricing and ROI: ManageEngine OpManager is affordable and cost-effective with pricing based on device count, offering quick ROI with reduced burdens. Kaseya Traverse presents competitive base pricing with all-inclusive features, though seen as pricey by some. ROI is achieved through increased uptime and faster resolutions.
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Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.
ManageEngine OpManager is a network, server, and virtualization monitoring software that helps SMEs, large enterprises and service providers manage their data centers and IT infrastructure efficiently and cost effectively. Automated workflows, intelligent alerting engines, configurable discovery rules, and extendable templates enable IT teams to setup a 24x7 monitoring system within hours of installation.
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