Kaseya Traverse vs OpenText Operations Bridge comparison

Kaseya and OpenText are both solutions in the Cloud Monitoring Software category. Kaseya is ranked #38 with an average rating of 6.5, while OpenText is ranked #34 with an average rating of 8.0. Kaseya holds a 0.5% mindshare in CMS, compared to OpenText’s 0.4% mindshare. Additionally, 83% of Kaseya users are willing to recommend the solution, compared to 91% of OpenText users who would recommend it.

Kaseya Traverse

Read 7 Kaseya Traverse reviews

372 Views
228 Comparison Views

83% willing to recommend

OpenText Operations Bridge

Read 44 OpenText Operations Bridge reviews

296 Views
145 Comparison Views

91% willing to recommend

Kaseya Traverse

OpenText Operations Bridge

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Kaseya Traverse and OpenText Operations Bridge based on real PeerSpot user reviews.

Find out in this report how the two Cloud Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Kaseya Traverse vs. OpenText Operations Bridge Report (Updated: October 2024).

Buyer's Guide

Kaseya Traverse vs. OpenText Operations Bridge

October 2024

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Categories and Ranking

Kaseya Traverse

Ranking in Cloud Monitoring Software

38th

Average Rating

6.6

Number of Reviews

Ranking in other categories

Network Monitoring Software (68th)

OpenText Operations Bridge

Ranking in Cloud Monitoring Software

34th

Average Rating

7.8

Number of Reviews

Ranking in other categories

Event Monitoring (8th), IT Operations Analytics (10th)

Mindshare comparison

As of November 2024, in the Cloud Monitoring Software category, the mindshare of Kaseya Traverse is 0.5%, up from 0.3% compared to the previous year. The mindshare of OpenText Operations Bridge is 0.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Monitoring Software

Featured Reviews

Dominique Yeates

Senior Product Manager Managed IT at Vox Telecom

Jul 28, 2023

A stable network monitoring tool requiring an easy initial setup phase

In terms of the integration and everything, our company would like Kaseya Traverse to integrate with our PSA system and merge or automate what we call false positives, making it more of a threshold than needing to raise an actual ticket to deal with real problems, which can cut off a lot of noise the system goes through. Our company is busy with the solution's integration part, and we wanted an update on the solution that can help us. The tool needs to have some AI capabilities, which it lacks currently. I don't have a technical wish list like technical managers since the product manager looks after the product. From a wish list perspective, our company just wants seamless integration to cut out the noise by merging false positives since the system has the capability.

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Volodymyr Bondarchuk

Senior System Engineer at Novell

Nov 29, 2022

Has instrument analysis and anomaly control features that help indicate root causes and problems with your infrastructure

I have experience with other solutions apart from Micro Focus Operations Bridge, for example, NetIQ Operations Center and NetIQ AppManager. I also have experience with network performance monitoring solutions, for example, Microsoft SCOM, and some open-source products, such as Nagios and Zabbix. What makes Micro Focus Operations Bridge better than others is that it works as an umbrella and includes different models for different types of monitoring. At the same time, an open-source product does not give you this kind of functionality. Instead, an open-source product only gives you classic monitoring functionalities in some areas of network performance but not for all areas of monitoring solutions or infrastructure. Microsoft SCOM, at the moment, has many new features, and it's similar to Micro Focus which focuses on network performance and traffic monitoring, so my company uses it together with Micro Focus for monitoring.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a simple and humble tool."

"The remote support and data collection features are great."

"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

"Most of the features are pretty good and the solution is user friendly."

"It is a pretty stable solution...It is a pretty stable solution."

"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."

"Everything is running seamlessly on the solution, to the point where you don't see any gap."

"The initial setup is pretty straightforward. It's not complex at all."

"The Performance Manager provides great insight into our systems' performance."

"It has greatly reduced the number and duration of outages as support teams are notified immediately when something goes wrong or even before something breaks."

"I've found the solution to be very scalable."

"It has the capability to display overall health of the infrastructure and is very useful for executive reports on the health of the infrastructure."

"Purely, its flexibility is the most valuable aspect. It is hugely configurable."

"The integration with the ticketing tool makes sure that there is a record for every issue."

"The preloaded rules and ways to monitor your systems are a must."

More OpenText Operations Bridge pros

Cons

"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

"The tool needs to have some AI capabilities, which it lacks currently."

"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."

"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."

"Reporting is a bit difficult."

"Reporting is tedious and not organized in the way customers expect."

"The setup process can get a little bit complex."

"pology-based event correlation does not work well with NNM events."

"The service takes a very long time to start and it requires a lot of resources."

"What needs improvement in Micro Focus Operations Bridge is its resource heaviness because you need many resources to deploy and support it. It's a good solution for larger organizations, but for small businesses, not so much."

"The initial setup is a little bit complex."

"Reporting has to be tackled a bit more. Conceptually, it is there and conceptually it is amazing, but somehow the module itself is suffering."

"It is a very complicated product. It's difficult to manage. Nowadays, products are very easy to manage, deploy, and integrate, but Operations Bridge is very complicated to manage."

"The price is quite expensive, and because of this, we may try another solution."

More OpenText Operations Bridge cons

Pricing and Cost Advice

"The solution is not cheap, but it is not too expensive."

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

"Setup costs can be high depending on the partner, but it is worth it."

"The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices and features such as infrastructure monitoring, analytic dashboard, and business dashboard in your model."

"The cost is very high."

"It is competitive."

"Pricing is very flexible and depends on the modules selected as per the requirement."

"The licensing cost for this solution is approximately $1,000 USD."

"As OpsBridge is a suite of products bundled together, you may find yourself paying for software functionality that you don't actually use, e.g. Real User Monitor (RUM)."

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Top Industries

By visitors reading reviews

Computer Software Company

31%

Financial Services Firm

10%

Government

10%

Retailer

Manufacturing Company

20%

Financial Services Firm

20%

Computer Software Company

11%

Government

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Kaseya Traverse?

The remote support and data collection features are great.

See all answers

What is your experience regarding pricing and costs for Kaseya Traverse?

The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.

See all answers

What needs improvement with Kaseya Traverse?

Reporting is a bit difficult. It’s very cumbersome to set up new reports.

See all answers

What do you like most about Micro Focus Operations Bridge?

It is stable.

See all answers

What is your experience regarding pricing and costs for Micro Focus Operations Bridge?

The licensing model for Micro Focus Operations Bridge is unit-based so it can be one device or ten devices depending on your situation or model. Cost-wise, it's much more if you have more devices a...

See all answers

What needs improvement with Micro Focus Operations Bridge?

I'm not aware of areas that need improvement.

See all answers

Comparisons

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Compared 35% of the time

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Compared 35% of the time

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Compared 30% of the time

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OpsRamp vs OpenText Operations Bridge

Compared 30% of the time

SCOM vs OpenText Operations Bridge

Compared 28% of the time

BMC Helix Monitor vs OpenText Operations Bridge

Compared 13% of the time

ScienceLogic vs OpenText Operations Bridge

Compared 12% of the time

Splunk Enterprise Security vs OpenText Operations Bridge

Compared 9% of the time

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Product Reports

Buyer's Guide

Kaseya Traverse

October 2024

Download Kaseya Traverse product report

Buyer's Guide

OpenText Operations Bridge

August 2024

Download OpenText Operations Bridge product report

Also Known As

No data available

Micro Focus Operations Bridge, Operations Bridge Manager, Micro Focus Operations Analytics

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Kaseya

OpenText

Overview

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

OpenText Operations Bridge – SaaS is enterprise event and performance management software. With automated discovery, monitoring, and remediation, it fast-tracks your move to full-stack AIOps across multicloud and on- premises environments.

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust

GE Money Bank, Bank AlJazira, Tech Mahindra

Buyer's Guide

Kaseya Traverse vs. OpenText Operations Bridge

October 2024

Free Report: Kaseya Traverse vs. OpenText Operations Bridge

Find out what your peers are saying about Kaseya Traverse vs. OpenText Operations Bridge and other solutions. Updated: October 2024.

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