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Kaspersky Security for Mail Server vs Trend Micro Worry-Free Services Suites comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Microsoft Defender for Office 365 enhances security, reduces costs, integrates effectively with Microsoft tools, and boosts productivity, offering significant ROI.
No sentiment score available
Sentiment score
6.3
Trend Micro Worry-Free Services Suites boosted security, reduced IT costs, improved efficiency, and increased return on investment.
 

Customer Service

Sentiment score
7.0
Microsoft Defender for Office 365 support is praised for responsiveness, though some users note templated responses and outdated documentation.
Sentiment score
7.5
Kaspersky Mail Server support receives mixed reviews, with users citing satisfactory service but varied efficiency compared to competitors.
Sentiment score
5.3
Trend Micro Worry-Free Services Suites provides fast, efficient, and effective customer service with knowledgeable, courteous, and professional support staff.
 

Scalability Issues

Sentiment score
8.1
Microsoft Defender for Office 365 is highly scalable and easily accommodates thousands of users without performance issues, simplifying growth.
Sentiment score
7.7
Kaspersky Security for Mail Server is scalable and adaptable, supporting diverse user ranges and varying levels of satisfaction.
Sentiment score
7.3
Trend Micro Worry-Free Services Suites is highly scalable and integrates well, but is limited by internet connectivity and cloud reliance.
 

Stability Issues

Sentiment score
7.8
Microsoft Defender for Office 365 is reliable and stable, boasting 99.9% availability and prompt resolutions to minor bugs.
Sentiment score
8.4
Kaspersky Security for Mail Server is praised for stability, frequent updates, and effectiveness with minimal intervention needed.
Sentiment score
8.0
Trend Micro Worry-Free Services Suites is generally rated highly for stability, with some users noting occasional update issues.
 

Room For Improvement

Microsoft Defender for Office 365 requires enhancements in virus blocking, phishing detection, integration, scalability, support, and pricing transparency.
Kaspersky Security for Mail Server needs better encryption monitoring, stability, customization, and clearer license renewal processes.
Trend Micro Worry-Free Services Suites struggles with performance, support, pricing, and integration, needing better documentation, UI, EDR, analytics, and reporting.
 

Setup Cost

Microsoft Defender for Office 365 is cost-effective for large enterprises but perceived as expensive for smaller businesses.
Businesses have mixed opinions on Trend Micro Worry-Free Services Suites' pricing, with ratings ranging from five to eight out of ten.
 

Valuable Features

Microsoft Defender for Office 365 provides comprehensive protection with seamless integration, simplifying security management and safeguarding remote work environments.
Kaspersky Security for Mail Server offers reliable anti-phishing and anti-spam protection with easy setup and comprehensive email monitoring.
The solution excels in security, resource efficiency, easy deployment, and advanced XDR collaboration across various cloud apps and endpoints.
It ranks the threats and allows us to prioritize those hitting us the hardest, such as email threats.
 

Categories and Ranking

Microsoft Defender for Offi...
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Ranking in Email Security
1st
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
47
Ranking in other categories
Advanced Threat Protection (ATP) (1st), Microsoft Security Suite (10th)
Kaspersky Security for Mail...
Ranking in Email Security
21st
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
5
Ranking in other categories
Secure Email Gateway (SEG) (10th)
Trend Micro Worry-Free Serv...
Ranking in Email Security
18th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
9
Ranking in other categories
Endpoint Protection Platform (EPP) (36th), Managed Detection and Response (MDR) (14th), Extended Detection and Response (XDR) (20th)
 

Featured Reviews

Jamie LeClair - PeerSpot reviewer
File-sharing options and ease of collaboration or meetings allow for quick collaborations and chats
I work in my company's IT department, so I use all of the products under Office 365 daily, including Microsoft Word, Microsoft PowerPoint, Microsoft Teams, and all the other components in the product. My company can't make it through a day or go by without using the products offered under Office 365. Some of our manufacturing workers may use Office 365 a lot less, but it is still necessary for things like Microsoft Outlook and Exchange. I found Microsoft Teams to be the most valuable feature of the solution, along with all of the products and features offered under Office 365. My organization has remote workers, and we can't run the company without meetings organized with the help of Microsoft Teams.
Taha Khaleel - PeerSpot reviewer
A highly reliable solution that provides monitoring capabilities and protection to multiple types of devices
The initial setup of Kaspersky Security for Mail Server is very easy. The initial setup of Kaspersky Security for Mail Server takes around four minutes. The solution is deployed on the cloud and on-premises. For the deployment process, you can buy the solution in a CD form or purchase it directly from the company website and activate it. My company needs managers, engineers, and developers to deploy the solution. The number of people required for the deployment process changes from time to time, so all the staff are included not just for the deployment of the solution but also to make improvements to the solution in the future. You can contact Kaspersky to see if they can provide the solution with integration capabilities for your company by providing you with an open account, which I haven't tried yet, though I plan to try it in the future.
NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.
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Use our free recommendation engine to learn which Email Security solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
6%
Computer Software Company
18%
Financial Services Firm
12%
University
11%
Retailer
8%
Computer Software Company
18%
Security Firm
10%
Retailer
9%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender for Office 365?
Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of variou...
What is your experience regarding pricing and costs for Microsoft Defender for Office 365?
The pricing is reasonable since it comes integrated with our Office 365 license.
What needs improvement with Microsoft Defender for Office 365?
Microsoft needs to broaden its global support presence by establishing teams of subject-matter experts in all regions.
What do you like most about Kaspersky Security for Mail Server?
The most valuable feature of the solution stems from the fact that it is a highly reliable and dependable solution.
What is your experience regarding pricing and costs for Kaspersky Security for Mail Server?
My company makes annual payments towards the licensing costs solution.
What needs improvement with Kaspersky Security for Mail Server?
The biggest problem in the solution is related to its license renewal since it is pretty hard in Kaspersky to find ou...
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web ...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
We use Trend Micro Worry-Free Services Suites for End Point protection, all our PC and laptops should be protected ag...
 

Comparisons

 

Also Known As

MS Defender for Office 365
No data available
No data available
 

Overview

 

Sample Customers

Microsoft Defender for Office 365 is trusted by companies such as Ithaca College.
Vimpel Com, Estrella Galicia, Krombacher
Information Not Available
Find out what your peers are saying about Kaspersky Security for Mail Server vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.