KiSSFLOW vs Salesforce Platform comparison

KiSSFLOW and Salesforce are both solutions in the Rapid Application Development Software category. KiSSFLOW is ranked #15 with an average rating of 8.6, while Salesforce is ranked #8 with an average rating of 8.0. KiSSFLOW holds a 0.5% mindshare in RADS, compared to Salesforce’s 5.6% mindshare. Additionally, 92% of KiSSFLOW users are willing to recommend the solution, compared to 88% of Salesforce users who would recommend it.

KiSSFLOW

Read 12 KiSSFLOW reviews

950 Views
544 Comparison Views

92% willing to recommend

Salesforce Platform

Read 90 Salesforce Platform reviews

6,464 Views
5,822 Comparison Views

88% willing to recommend

KiSSFLOW

Salesforce Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Salesforce Platform and KiSSFLOW are competitive products in the enterprise software market. Salesforce Platform has an upper hand due to its robust customization and scalability, appealing to larger organizations with complex needs, while KiSSFLOW offers simplicity and fast implementation, making it ideal for smaller teams or less technical users.

Features: Salesforce Platform offers extensive customization options, scalability, and comprehensive integration capabilities. KiSSFLOW provides an intuitive design, straightforward workflow processes, and user-friendliness.

Room for Improvement: Salesforce Platform users suggest enhancing the user-friendly design, simplifying platform complexity, and improving initial setup. KiSSFLOW users indicate the need for more advanced features, enhanced customization, and more robust capabilities for complex workflows.

Ease of Deployment and Customer Service: Salesforce Platform's deployment can be complex and time-consuming, requiring significant setup and configuration but benefits from comprehensive customer service and support. KiSSFLOW is celebrated for quick deployment and minimal setup, but customer support receives mixed reviews.

Pricing and ROI: Salesforce Platform has higher setup costs but offers a higher return on investment for those leveraging its full capabilities. KiSSFLOW provides an affordable initial setup and quicker ROI due to its ease of use and fast implementation.

To learn more, read our detailed KiSSFLOW vs. Salesforce Platform Report (Updated: October 2024).

Buyer's Guide

KiSSFLOW vs. Salesforce Platform

October 2024

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Categories and Ranking

KiSSFLOW

Ranking in Rapid Application Development Software

15th

Ranking in Low-Code Development Platforms

11th

Average Rating

8.6

Number of Reviews

Ranking in other categories

Business Performance Management (7th), Business Process Management (BPM) (11th)

Salesforce Platform

Ranking in Rapid Application Development Software

8th

Ranking in Low-Code Development Platforms

6th

Average Rating

8.2

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

PaaS Clouds (7th), Mobile Development Platforms (3rd), No-Code Development Platforms (2nd)

Mindshare comparison

As of November 2024, in the Rapid Application Development Software category, the mindshare of KiSSFLOW is 0.5%, down from 0.6% compared to the previous year. The mindshare of Salesforce Platform is 5.6%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software

Featured Reviews

Julius Jagdon

Business Tools at Motorola Solutions

Jul 18, 2023

The tool is intuitive to use and, through automation, has been a real time-saver

I use Kissflow to handle business tools. Whenever other teams have to integrate their spreadsheet so they can automate tickets, I help them with that. I'm the spreadsheet configurator, and I get Kissflow to talk to a spreadsheet or even a website After integration with our Planview team, Kissflow…

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ChrisTook

NA Inside Sales Hub Manager at AMCS Group

Jun 21, 2022

Reliable with good reporting and custom dashboards

I don't have any huge love for it. I don't have any huge love for most of the tech solutions I use. Working in software sales could be better. The tasks, the reminders, and keeping myself on point, for example, in that sense, the forecasting could all be better. It could be maybe a bit more user-intuitive. I've been using the Lightning version for the last couple of years. There were a couple of features that were lost from Salesforce Classic to Lightning, though I recognize some of the improvements. Better UI and UX would be great. They should offer more help built into the platform itself. It would be really useful if, for example, in the reporting tab, I could have a little wizard or something which says, "Hey, this is your first time visiting the reports tab. Here are details and Youtube videos," et cetera.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best thing about Kissflow is its user-friendliness."

"The user interface is very, very good."

"The support team responds fast."

"The most valuable feature is APIs. Its integrations are very flexible, allowing developers to connect multiple applications like DocuSign, Salesforce, OpenText, and SEB."

"The most valuable feature is the performance."

"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."

"The best thing about KiSSFLOW is that we can do virtual approvals."

"The flexibility and speed in modifying and creating processes are great features. If we have a process in mind, we can usually create it within ten minutes."

More KiSSFLOW pros

"The most valuable features of the Salesforce Platform are the ability to manage customers' data, many report filtering options, and consolidation."

"The reporting tools are very solid."

"It has definitely improved how we function."

"The keyword search helps me in finding stuff quickly. So, I don't have to click around a lot."

"A great platform to import, manage and save customer data."

"I like the reports and the dashboards. Since I'm a managing partner, I use the reports and dashboards to understand my team's contact management, opportunity management, and account management activities. We use Pardot for marketing campaigns."

"The low-code approach to Salesforce Platform is highly valuable."

"What functions we don't get out of Salesforce, we typically receive from third-party applications that extend the capabilities. We integrate a lot of different products with Salesforce."

More Salesforce Platform pros

Cons

"The integration between forms should be made easier."

"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."

"There is a lag in the delay between API calls."

"One area where I believe Kissflow can be improved is customization."

"If Kissflow can help users to be able to organize the company manuals and information, the blogs, and everything into one resource, that would be awesome."

"The UI, though is pretty friendly and easy to use, can be improved in some aspects."

"Some of the tool's fields only accept certain types of text. The input fields are inflexible."

"KiSSFLOW needs to improve its integration."

More KiSSFLOW cons

"I don't have any notes for improvement. It serves us well."

"It could have a lot more customization options in terms of fonts and reports. There should be an even lighter version with just two or three fields. It could be a bit more light if the field guys want to use it on a mobile phone on the road. For deploying it for CRM, maybe we can have our customer database, project funnels, and projects to help us in managing our supply chain business."

"The solution offers upgrades at a slower pace. The solution needs to keep up with competitors."

"Salesforce Platform is a bit expensive compared to other CRM products, which is a drawback."

"It is quite expensive. It has gotten to that point where it is a lot more pricey. It has kind of got its own proprietary language for development. It is probably never going to change, but if it had a more market language for development, it would be easier to find developers. They come at a premium cost, so it is expensive."

"We have a lot of strategic accounts and large accounts that are tied with all the growth and acquisitions across North America, being able to tag parent-child accounts in an easier fashion would be better. This is the biggest pain point is associating parent to child and being able to align and manage it better. Overall a better parent-child relationship between accounts would be a benefit."

"They have some limitations as a cloud solution."

"I want more analytics in the platform and the addition of AI-based models, for example, predictive feedback. The Salesforce Platform needs to be more intelligent and intuitive to make it a great solution."

More Salesforce Platform cons

Pricing and Cost Advice

"The product costs $15 per user per month."

"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."

"Your company must subscribe to the solution if you create a business account."

"The license is very expensive."

"This is an affordable product and everything is included in the subscription."

"Pricing for the Salesforce Platform is too expensive."

"It is expensive."

"I don't know anything about its cost, but I'm sure it has got a nice little price tag that goes along with it."

"Salesforce is cheap."

"The product's additional features can be expensive."

"In general, the price is an area where there is always room for improvement."

"The licensing is per user per month, which we took out a contract on a long time back. It's really an okay price for what solutions are available and for how many features and what kind of functionality you get."

"The solution is a bit expensive."

More Salesforce Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Rapid Application Development Software solutions are best for your needs.

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814,763 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

11%

Manufacturing Company

Educational Organization

Computer Software Company

16%

Financial Services Firm

12%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about KiSSFLOW?

The best thing about Kissflow is its user-friendliness.

See all answers

What is your experience regarding pricing and costs for KiSSFLOW?

The license is very expensive. However, there are no additional costs to the standard license.

See all answers

What needs improvement with KiSSFLOW?

One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...

See all answers

How would you choose between Microsoft PowerApps and Salesforce Platform?

I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...

See all answers

How does Salesforce Platform compare with Azure?

Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...

See all answers

Do you build applications using low-code or pro-code builders on Salesforce Platform?

At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...

See all answers

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Compared 11% of the time

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Compared 16% of the time

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Compared 14% of the time

Oracle Application Express (APEX) vs Salesforce Platform

Compared 12% of the time

Microsoft Azure vs Salesforce Platform

Compared 11% of the time

Google Cloud vs Salesforce Platform

Compared 7% of the time

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Product Reports

Buyer's Guide

KiSSFLOW

October 2024

Download KiSSFLOW product report

Buyer's Guide

Salesforce Platform

October 2024

Download Salesforce Platform product report

Also Known As

No data available

Salesforce1, Force.com, Salesforce App Cloud

Learn More

KiSSFLOW

Salesforce

Overview

KiSSFLOW understands that you know how to solve your office chaos problems better than anyone else. That’s why they created a cloud-based platform to help business leaders create, modify, and use automated business applications. You can make each application with beautiful, easy-to-use, and modern technology. You get the functionality of high-end BPM software with no coding or complicated mapping required, so you don’t have be a programmer to create amazing applications.

Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.

Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:

Application development: With low code, companies can build applications faster and automate their businesses.
Automation: The product can connect with Salesforce Genie, allowing employees to create seamless processes.
Security: The Shield component allows companies to secure their data and build applications.
Hyperforce: Companies have the option to scale globally and serve customers locally, providing secure, private, and agile solutions.
Einstein Intelligence: Organizations can utilize artificial intelligence (AI) to create personalized experiences for customers, potentially increasing companies’ growth.
Sandboxes: Salesforce Platform offers developers secure development environments where they can test, build, and deploy changes before rolling out final products.

Salesforce Platform Features

Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.

Mobile feature: The mobile feature of Salesforce Platform allows users to build applications for mobile as well as turn already-made apps into mobile apps instantly.
AI: Through AI, users are able to personalize their applications, utilizing the smart assistant of the platform (called Einstein). The creation of customized services for clients can drive engagement and scale customer experience.
Vision feature: The Vision feature also utilizes Einstein Platform, where users can take advantage of Einstein Prediction Builder, Bots, Vision, and Language to create AI-powered applications.
Data protection: Salesforce Platform offers a data protection feature called Salesforce Shield. With it, companies can monitor app and data use, automate security policies, run compliance audits, and encrypt sensitive data.
Privacy and identity feature: Salesforce Customer Identity is a feature for privacy that offers user access through a single login. The feature provides a seamless user experience while maintaining a high level of security.
Community feature: The community feature of the product offers a digital experience platform where companies can create secure portals, applications, and websites.
Builder feature: The application building feature of Salesforce Platform offers various ways for users to create apps, including through low-code builders and pro-code tools.

Salesforce Platform Benefits

The benefits of using Salesforce Platform include:

Compared to manual coding products, Salesforce Platform is simpler for beginner users who want to develop a product.
The tool requires a low amount of coding, making it a quick and agile way to develop applications.
The adaptable design of the platform offers multi-layered security which maintains data accessible to users while protecting it from outside sources.
The product can be incorporated with various platforms and coding languages for application development.
The platform can be used to create applications compatible with large database systems like MySQL and Oracle.
Salesforce Platform allows collaboration between users, as it offers simultaneous access to various users at the same time.
Salesforce Platform is compatible with desktop databases such as Microsoft Access.

Reviews from Real Users

A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.

Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.

Sample Customers

KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.

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Buyer's Guide

KiSSFLOW vs. Salesforce Platform

October 2024

Free Report: KiSSFLOW vs. Salesforce Platform

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