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Kiteworks vs Nasuni comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Kiteworks
Average Rating
8.8
Number of Reviews
12
Ranking in other categories
Enterprise Content Management (9th), Email Security (16th), Managed File Transfer (MFT) (7th), Content Collaboration Platforms (12th), Secure Email Gateway (SEG) (6th)
Nasuni
Average Rating
8.8
Number of Reviews
35
Ranking in other categories
File System Software (1st), NAS (5th), Cloud Migration (2nd), Cloud Storage (3rd), Cloud Backup (8th), Disaster Recovery (DR) Software (8th), Cloud Storage Gateways (1st)
 

Mindshare comparison

Kiteworks and Nasuni aren’t in the same category and serve different purposes. Kiteworks is designed for Enterprise Content Management and holds a mindshare of 1.0%, up 0.5% compared to last year.
Nasuni, on the other hand, focuses on Cloud Storage Gateways, holds 39.6% mindshare, up 33.8% since last year.
Enterprise Content Management
Cloud Storage Gateways
 

Featured Reviews

Damon Tyson - PeerSpot reviewer
Jan 6, 2023
Helps with compliance, sends notifications, and allows end-users to manage their own data
The most valuable feature is the ability to allow end-users to manage their own information and data with minimal administration. That's the best feature from my perspective. Something that I know my business partners appreciate is the notifications. It provides the ability to receive notifications. When certain activity happens within folders that they manage themselves, they can go out and take a look at the reporting associated with those notifications to confirm that. For example, I create a folder, and I invite you to the folder. As soon as you upload something to the folder, I'll receive a notification about that. That information is reportable, and I know that this feature is something that our business partners appreciate about Kiteworks.
Greg Robson - PeerSpot reviewer
Apr 28, 2023
We have less downtime and fewer trouble tickets from users who cannot access their shared files
Nasuni provides enough reporting to see what's happening. You can see the number of shares, total volume, issues, conflicts, etc., but it doesn't provide much visibility from a content perspective. For example, it doesn't tell you the data age. When you're trying to sort and filter information, the data creation date is a critical factor. Nasuni doesn't give you that. You can't get a count of all the file types, like the number of PDFs, Word docs, and PPT files. It lacks some content reporting. Then again, it's doing what it is designed to do. Nasuni provides a management console that lets you do specific functions, and it does those well. However, they haven't tried to include functionality that would be useful to people who want to manage the information at a global level. We have to use another tool for that, but it isn't expensive. We run scripts that take a month or more to complete because we have a lot of data. It's taking us a long time to get more detailed information on what is in there. It would be handy if Nasuni offered built-in features for reporting on data ages and file types.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like Kiteworks or Accellion because it's continuously upgraded. I also know that it probably works with a lot of clients."
"The top two features are the two-factor authentication, which is pretty good. It's easily understood by the users. And their API is rather robust. We have numerous integrations that work off the API."
"The benefits that Kiteworks has provided to its customers in terms of data sovereignty."
"The most valuable feature is the ability to send a large file of 30 GB in size and more. In Outlook and other email applications, you cannot send files that are larger than 20 MB. But with Kiteworks, 30 GB is transferable by default and, with the proper approval, a file of up to 100 GB can be sent. It makes file transfer very easy and smooth."
"We could see whether the customer with whom we shared a file had downloaded it, which was not available with GitHub."
"The solution can be used remotely; it's easy to upload and share files."
"The solution removes the limitations with file attachment size that is found with regular email."
"We can see when people are sending things. We can definitely see who is sending to whom. From the administrative logs, we can see who is sending to an outside entity, and those logs are retained for quite a while."
"The snapshot functionality and the unified file system are definitely the most valuable features for us. The UFS allows everybody across the organization to see the exact same data at the same time, instead of having different file servers with different structures on them, and that's mission-critical. We have different branches throughout our organization that have to act on that data."
"With Nasuni Management Console (NMC), we get a single, centralized view of our entire internal structure and data center structure. This is very important because this caters to remote locations. One of the main care center teams is dependent on this solution. As it is directly connected to customers for the calls that they receive and troubleshoot, they can then help customers out in case they are not able to place an order."
"Nasuni is tremendously easy to manage. It eliminates many of the administrative challenges associated with physical hardware storage, and you don't need to worry about any hardware failure or products reaching the end of their lives."
"One of Nasuni's best characteristics is its fully redundant system; we don't have to shift tapes or use other backup solutions. It's a good, full-featured product."
"The most important feature is that things are backed up automatically in AWS. We have a lot of remote sites where there is a tiny server onsite and, in a lot of cases, we really don't have to back them up because the data is automatically copied to AWS. The cloud replication is the most useful functionality for us."
"The solution gives us a breakdown and summary of every resource and each volume within every resource. It tells us the code within a given volume, so I can go in there and look at the size of the files that are stored there. Nasuni gives me the big picture and allows me to connect things like Power BI to any endpoint. I can take that tabular information from Nasuni and look at it in a graph."
"The feature I have found to be most valuable is the revision control of the files. If somebody deletes or accidentally makes a wrong change to files, we can go back to the revision history and restore the previous versions. That is a very good feature that we rely on."
"I can see who is logging in on files from all over the globe. For example, if a file is locked, maybe a user in Shanghai has locked files or something, I can see that from the Management Console, then unlock the file."
 

Cons

"The one feature, which I have also requested directly to Kiteworks, is to have a scheduled upgrade function. Currently, one of my engineers logs in after hours for the upgrade. We're a hospital, and we're 24/7, but the primary users are seven to five. So, we log in the early evening just to push a button to tell it to do the update. It would be nice if that could be very easily scheduled."
"There is no offboarding process for end-users in Kiteworks. It's a manual process. There is no automated syncing with LDAP and checking to see if the account is still active. It's a manual process to get people out of here, which isn't the best way."
"There are always issues when there are bugs or upgrades. The challenge with upgrading is getting more storage from the customer. Every time we have a new version, it requires additional storage. This means that the customer would need to procure more storage for their server, which they don't like because it means additional cost to them. So, I think my request would be that the version upgrades don't require any significant storage requirement."
"I would like to see immediate releases of fixes because now it takes at least a week. If that time span can be reduced to one day or two days, that would be very helpful for users so that things are sorted and transactions work smoothly."
"We have experienced a few hiccups and bugs when using the admin console and from a user perspective."
"In my experience, their technical support can be a little slow."
"Kiteworks could benefit from enhancing the proposal knowledge base section, specifically regarding the type of work involved. Currently, the knowledge base seems insufficiently dedicated to this topic, making it challenging for new users to access the relevant administrative law. Improving the visual aids and providing clearer explanations could alleviate this issue."
"It would be nice if Kiteworks could provide a free version of the platform so that it could be used for a certain number of file transfers. We could be charged a fee if we exceeded the number of allotted file transfers."
"We would like to have a user desktop agent to help improve the end-user experience."
"The only issue we face with Nasuni is from the performance perspective. Sometimes, when we deploy a Nasuni device, it doesn't meet our requirements. It's a capacity-planning issue."
"It would be helpful to have more built-in analytics tools to compare the storage costs between the various cloud providers. I would also like some graphing capabilities. We had a tool called Grafana that we used for graphing. I think some more visual analytics like that would be nice."
"When we have to rebuild a filer or put a new one at a site, one of the things that I would like to be able to do is just repoint the data from Azure to it. As it is now, you need to copy it using a method like Robocopy."
"I would like to see Nasuni create a Dropbox or Box alternative. One of the things that people like about those tools is that they are very easy to implement. They look just like a file server. With Nasuni, you have to be online to get your file storage. With Dropbox, there is a thing running on your PC that downloads the files to it when you need them, i.e., an agent."
"There is some room for improvement when it comes to monitoring. We are not using Nasuni monitoring. We are using our own monitoring through Xenos. Nasuni can provide better monitoring capabilities for us to monitor all the filers and NMC so that we don't have to use a third-party tool."
"I would like to see them improve their tools in regards to accessing data using smartphones, tablets, and iPads. I think the Nasuni app could be improved to make access to the data cleaner and more efficient."
"It is difficult to configure Nasuni. Adding a filer is an easy task, but deciding where to add them, how many to add, and what size to add takes a lot of time. I have to analyze my existing storage to understand how many users are going to access which folders. I have to design the Nasuni architecture accordingly."
 

Pricing and Cost Advice

"The solution is very expensive because we are buying with Malaysian Ringgit and it's sold in US dollars."
"It is not really expensive. I mean, to me it's obviously expensive, but it's worth it."
"The price of Kiteworks is reasonable."
"They changed it midstream. We were being charged a certain flat rate for SFTP traffic. For whatever reason, at the beginning of the year, our pricing changed, and we are now being charged more for using a feature of the product than we were when we first bought it. That has been our experience with billing. It turned out to be more expensive than when we started with it."
"The license management is changing and confusing. If I could make one change to it, it would be better license management through the API."
"I believe it's a little costly, but given the faith that we put into it from a security perspective to maintain the integrity of our patient information that is being transferred through this system, that's a small price to pay. So, on the surface, it might look like a lot of money, but depending on the need for security, which is where we feel it shines, it's okay price-wise."
"Our agreement is set up such that we pay annually per terabyte, and we buy a chunk of it at a time. Then if we run out of space, we go back to them and buy another chunk."
"The pricing is on par with everybody else, and fair."
"Its price is fair and reasonable. I don't have anything negative about its pricing and licensing. For us, there is also the cost of monitoring. We are monitoring through Xenos and not through Nasuni. That is another cost for us from the monitoring perspective, but as far as Nasuni goes, we don't have any other cost apart from the licensing fee."
"I would not say it is economically priced, but it is affordable. If you can afford to pay for it, it is worth the money, but it is definitely not overpriced. It is priced about where it needs to be in the market. We were satisfied with the way they did their licensing and how they handled it. I believe they actually license by data size. It is based on how much data is being held on the machine and replicated, and that's completely understandable. So, for us, their pricing was as expected and affordable."
"They could lower the cost, but it saves so much money when you go into it (by losing all the backup)."
"It has a license fee as well as hardware costs, which we would incur if we want to use Nasuni Cloud Storage Gateway for upgrades."
"The pricing is fair. It's an enterprise-level solution so it's not inexpensive... The cost is pretty stable year over year."
"With this solution, the license renewal is pretty swift. With the virtual appliance, you just need to take care of the OS versions and patches. In a way, we don't have to struggle much with renewals because the only thing that we need to take care of are the licenses. We renew it every three years. This aspect goes with infrastructural costs because it doesn't cost us too much to maintain the solution."
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Top Industries

By visitors reading reviews
Government
14%
Financial Services Firm
12%
Computer Software Company
7%
Manufacturing Company
7%
Computer Software Company
19%
Manufacturing Company
11%
Financial Services Firm
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is Kiteworks?
Kiteworks is a secured file sharing platform that enables users to collaborate with different parties across a robust offering of secured protected channels. Users have the option of virtual privat...
What do you like most about Kiteworks?
The benefits that Kiteworks has provided to its customers in terms of data sovereignty.
What needs improvement with Kiteworks?
There is room for improvement in terms of support. My team always faces challenges in accessing fast resolution for the issues.
Does Nasuni have a good pricing model?
Based on the experience of my organization, Nasuni is definitely worth the money, since it gives you an all-in-one solution where you'd usually need several programs. About the cost, there isn't a ...
Is it easy to restore files with Nasuni?
As someone who has used this feature of Nasuni I can tell you - yes, it's good for file recovery and you'll definitely benefit from very quick times. I can't tell you if it's the best one because I...
What features and services does Nasuni offer?
Hi, if you pick Nasuni, you'll be benefiting from many services for a good price. Well, it's a personalized price you get after an agreement with the company but in my organization's case, it is a ...
 

Comparisons

 

Also Known As

Accellion
No data available
 

Learn More

 

Overview

 

Sample Customers

United States Securities and Exchange Commission, National Health Service, Husch Blackwell LLP, NYC Health + Hospitals, Viatris, MITRE Corporation, Chubb, Kraft Heinz, KPMG, Kohler, National Institute of Standards and Technology, Purdue Pharma, AVL
American Standard, CBRE, Cushman & Wakefield, E*TRADE, Ithaca Energy, McLaren Construction, Morton Salt, Movado, Urban Outfitters, Western Digital
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: October 2024.
814,649 professionals have used our research since 2012.