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Lenovo XClarity Controller vs NinjaOne comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lenovo XClarity Controller
Ranking in Server Monitoring
13th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
4
Ranking in other categories
No ranking in other categories
NinjaOne
Ranking in Server Monitoring
11th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (4th), Unified Endpoint Management (UEM) (8th)
 

Mindshare comparison

As of April 2025, in the Server Monitoring category, the mindshare of Lenovo XClarity Controller is 3.5%, down from 4.3% compared to the previous year. The mindshare of NinjaOne is 1.9%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Server Monitoring
 

Featured Reviews

Muhammad_Salman - PeerSpot reviewer
Simplifies RAID computation and technical support resolves issues effectively
The Lenovo configuration tool helps us with the computation of the RAID Controller and the installation of the operating system. If we encounter any sort of issue, we can troubleshoot the problem with the assistance of the Lenovo technical team. Sometimes, we do not receive complaints from the controller. We also receive software issue resolutions by managing the process with the assistance of the Lenovo technical team.
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable feature is its ability to provide insights into server status and alerts."
"The Lenovo configuration tool helps us with the computation of the RAID Controller and the installation of the operating system."
"I would rate Lenovo XClarity Controller ten out of ten."
"The most valuable feature of Lenovo XClarity is the ease of use because of the interface browser that is highly compatible and it has mobile web management."
"The remote management capability was also good."
"The software's automation tools have solved critical deployment problems for small businesses."
"NinjaOne is a great product. It is working and it is always developing."
"The most valuable feature we have found currently is probably patch management."
"NinjaOne's best feature is its monitoring."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The tool's most valuable feature is third-party application updates."
"Good at managing updates and for remote support."
"The most important aspect of this tool is the security it provides our company."
 

Cons

"They could enable notifications on emails and phones regarding control panel information."
"Sometimes we do not receive the complaint from the Controller. However, software issues are managed and processed with the help of the Lenovo technical team, and they sort them out."
"It worked very slowly. It was not well on performance."
"Lenovo XClarity can improve the dashboard integration. For example, graphs could be better. Additionally, more integration with other vendors is needed. For example, VMware has integration with a lot of vendors."
"Sometimes we do not receive the complaint from the Controller."
"The solution could improve by optimizing the internet connection being used."
"I would like to see more scripts for PowerShell commands."
"NinjaOne's reporting module is cumbersome."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"I want NinjaOne to improve the reports."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"The ticketing system in NinjaOne is not the best."
"I wish that they integrated it with more antivirus solutions. Currently, they only push Defender, but it doesn't really have integration with SentinelOne. It also didn't integrate with Trend Micro, which we were using previously. I would also like to have more control from the mobile app. As of now, I am able to see some performance values, but I can't see, for example, disk activity or disk performance values. If they can improve their app a little bit, it would help greatly. They can also improve the tech interface. If I assign certain techs to a bunch of specific machines, they only get those alerts that they're assigned to."
 

Pricing and Cost Advice

Information not available
"The pricing is reasonable and cheaper than ConnectWise."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"We currently pay $1.20 per device on a monthly basis."
"Its pricing is great."
"We got a pretty good deal. It was fairly affordable."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
12%
Educational Organization
7%
Real Estate/Law Firm
6%
Computer Software Company
16%
Retailer
8%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Lenovo XClarity Controller?
The product's most valuable feature is its ability to provide insights into server status and alerts.
What needs improvement with Lenovo XClarity Controller?
Sometimes we do not receive the complaint from the Controller. However, software issues are managed and processed with the help of the Lenovo technical team, and they sort them out.
What is your primary use case for Lenovo XClarity Controller?
The customer has given me this configuration and is asking for the price of the server along with this configuration. They did not mention what kind of requirement they have. They just shared this ...
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
 

Also Known As

XClarity Controller, Lenovo XCC
No data available
 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Find out what your peers are saying about Lenovo XClarity Controller vs. NinjaOne and other solutions. Updated: April 2025.
847,959 professionals have used our research since 2012.