Try our new research platform with insights from 80,000+ expert users

LogMeIn Pro vs N-able Take Control comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
248
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
LogMeIn Pro
Ranking in Remote Access
22nd
Average Rating
9.0
Reviews Sentiment
8.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
N-able Take Control
Ranking in Remote Access
31st
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.5%, down from 11.7% compared to the previous year. The mindshare of LogMeIn Pro is 1.3%, up from 1.0% compared to the previous year. The mindshare of N-able Take Control is 0.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Kelsey Braun - PeerSpot reviewer
Good remote services feature and easy to setup
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. Like, we went from 10 to the next level, which was around 50 or so. If there was a tier, perhaps around 20, that I would have probably purchased, and it would have been a better fit for what I needed.
Brian Hershey - PeerSpot reviewer
It covers you for HIPAA and PCI certification
Take Control is a way to remotely take over the console of a managed machine, but it also gives you other abilities. You can take over the console, access the registry, throw commands at it in the background, and manipulate the file system Take Control enables you to collaborate with end users.…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We use a local Active Directory, but we weren't able to manage all our on-site systems without a solution like Intune, and we needed to deploy software like VPNs and other things. It's seamless now to to this through Intune."
"Fortunately, now everything is streamlined into a single, unified platform."
"It is very easy to use. It has a very easy interface."
"Autopilot is the most valuable feature of Microsoft Intune."
"The best part of Intune is device control. If we need to block a user from opening something in their organization's system, we can do it from Intune. If we want to restrict the movement of an organization's data to prevent users from copying the data into Outlook, WhatsApp, or their personal Gmail, we can limit that via Intune. It secures all corporate data."
"The solution has reduced the risk of security breaches by 30%."
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
"One of the standout features of Intune is its seamless accessibility to work data, eliminating the need to be tied to an office or a desktop."
"It's the only product I need to be able to get to my office Outlook, to get my emails off that particular computer. Going the other way, sometimes I'll go to my home computer to do adjustments to my accounting system there."
"I can login to my office computer, go into all of my software, and work from a remote location.​"
"The remote services feature is definitely the most valuable, along with the capability to print remotely."
"This is a very reliable product and I've never had it crash."
"It's even simple to remotely add a computer to our group. We can send a link to that computer and they just follow the prompts on the screen and they are ready to go - we can access it. It's very user-friendly."
"Technical support was able to address everything that I asked in a timely, responsible, satisfactory manner."
"I can connect to them remotely and do all the functions I would have to do by manually driving to them, so it does make things a lot easier."
"​It must have been straightforward. My IT person set it up for me. It is a friendly program."
"Take Control enables you to collaborate with end users. It's for supporting a workstation where you want the person on the other side to see you moving their mouse, and you can work with them."
"The most valuable part of N-able Take Control is being able to remotely access your customer's site. You are able to view their network. Once you have it set up, it's always available. N-able Take Control can be used even when other remote access controls have been made."
 

Cons

"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."
"The synchronization could be improved."
"It would help if administrators could pinpoint the exact location of a stolen device to help law enforcement retrieve it and apprehend the suspect."
"It should be easier to define policies and comply with those policies."
"Areas for improvement in Intune include expanding support beyond Samsung devices to accommodate other Android manufacturers like Redmi and Motorola."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"Microsoft Intune needs to improve the initial login process."
"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."
"The user interface needs improvement. Mostly, it's pretty intuitive for what I need to do, but the extra elements to it seem very complex, so I don't really try to even use those. For example, document sharing, file stuff. I can do the log-in part, but the additional features are kind of complex."
"It would be helpful if there were more things that you could do outside of having to log into the machine, such as being able to raise a command line and reboot the computer if, for whatever reason, it doesn't want to let me in."
"The only issue is that they could have a tier between 10 seats and 50."
"It's never cheap enough. If we got it for free, that would be perfect. But I know it's not and won't be free. It's always going to be too expensive for me because we're a small company."
"Unfortunately, LogMeIn is a long ways from being perfect. It has a lot of really great features, though they don't always work well."
"Remote Access for external and internal customers."
"It does go down sometimes. You try to login, it tells you the workdesk computer is not available. It does kick you off a lot."
"At certain times of the day, during the "rush hour," it's very slow. I don't know if it's the latency of the internet or the amount of people on it in the afternoon at 4:00, 5:00pm. Getting data transferred takes a longer time than other times of the day."
"The dashboards I do not use because there are issues. The solution monitors your antivirus and other programs but it does not seem to work well."
"We've seen some latency problems in AWS environments. Aside from that, it's a pretty solid service."
 

Pricing and Cost Advice

"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"Intune is moderately expensive. You can get the license bundled with Office 365 E3 or E5 licenses. The E5s are a bit expensive, but you get some cheaper solutions with Intune."
"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"There are licenses required for this solution. We enable licenses on the devices we need to manage."
"Previously the price was $4 per month per user. Now it's $2.25 per user per month."
"I am very happy to say that I have been very satisfied with the LogMeIn product, except for the escalation of the price. ​"
"It is pricey. When they renew me, they always boost it up, I call them and they cut it back a little bit."
"It is expensive, but in the long run we still come out ahead, because it saves us so much labor and downtime driving from one location to the other. In the end it's well worth the expense."
"We're paying $839 a year, so we're paying about $70 a month. We're using the smallest version of Pro."
"I think it's competitively priced. I haven't priced it out since we started with it, but the yearly subscription fee is worth it. It's not outrageous, and I believe that it's worth it for our company to pay the fees for the use of the product."
"If you subscribe the package of 100 Agents, but install 5, you are still paying for the 100 agent package."
"The price point has gone up significantly. We used to have a lot of other customers. I used to sell it to other customer sites. But they've moved to TeamViewer, SiteSecure, and several others. There are four or five others that they went to because they're being more competitive on their pricing."
"Pricing is what I'm upset with. Now, that they bought everybody up, the price doubled."
"N-able Take Control charges you a monthly fee for every customer that you have booked in, and it used to be inexpensive but it's a little bit more expensive now."
report
Use our free recommendation engine to learn which Remote Access solutions are best for your needs.
847,625 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
11%
Financial Services Firm
8%
Manufacturing Company
7%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
9%
Educational Organization
6%
Computer Software Company
19%
Comms Service Provider
13%
Real Estate/Law Firm
8%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about LogMeIn Pro?
The remote services feature is definitely the most valuable, along with the capability to print remotely.
What is your experience regarding pricing and costs for LogMeIn Pro?
The only issue is that they could have a tier between 10 seats and 50. But for 10 seats, the price is fair.
What needs improvement with LogMeIn Pro?
With LogMeIn Pro, we could connect up to 10 computers, and having an option for something in between would be good. L...
Ask a question
Earn 20 points
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
SolarWinds MSP Take Control, SolarWinds MSP Anywhere, SolarWinds Take Control
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
The North Face, Slingbox, Lutron, The Weather Company
Bainbridge Technology Solutions, NKIT Systems
Find out what your peers are saying about LogMeIn Pro vs. N-able Take Control and other solutions. Updated: April 2025.
847,625 professionals have used our research since 2012.