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Lumu vs Trend Micro Worry-Free Services Suites comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Lumu
Ranking in Extended Detection and Response (XDR)
17th
Average Rating
9.4
Reviews Sentiment
7.8
Number of Reviews
7
Ranking in other categories
Intrusion Detection and Prevention Software (IDPS) (10th), Network Detection and Response (NDR) (8th)
Trend Micro Worry-Free Serv...
Ranking in Extended Detection and Response (XDR)
19th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
10
Ranking in other categories
Email Security (16th), Endpoint Protection Platform (EPP) (39th), Managed Detection and Response (MDR) (15th)
 

Mindshare comparison

As of April 2025, in the Extended Detection and Response (XDR) category, the mindshare of Lumu is 1.3%, up from 0.1% compared to the previous year. The mindshare of Trend Micro Worry-Free Services Suites is 0.4%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Juan Solano - PeerSpot reviewer
Protects against threats and handles it in time with moderate pricing
Mostly, Lumu is an automatic tool. We'll deploy on firewalls and DNS servers. Lumu detects every attack on our network. The other day, we had CLC, the command controller, and the tool reacted automatically. It detected the attack and immediately blocked it without intervention from my team. The improvement is in the security process, as it's now entirely automated. We no longer require a technician or engineer to monitor our network 24/7. Lumu updates with AI and global threat intelligence, which greatly assists us. Since our workload is lighter, Lumu handles all of our tasks. We're using FortiGate for the firewall and Kaspersky for endpoints. If you are going to Lumu, you need another solution for the endpoint. You need to integrate with other tools like firewalls or another antivirus. I recommend the solution based on the price, usability, and service offered by the solution. Overall, I rate the solution a nine out of ten.
NaveedUddin - PeerSpot reviewer
Enhanced security with seamless failover and a well-rounded solution
We are located in a high-risk area for cyberattacks, and this solution helps protect our data. It is actively used to monitor the user activities and generates report on the basis of there activities. 24/7 protection against email threats and real time blocking allowing our users to working worry free.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's support team helps partners resolve any problems with the product."
"It's been helpful for overall extended network visibility."
"You can access external links, playbooks, MITRE Matrix, and a lot of information."
"I like Lumu's simple user interface. When we deployed it, we got full access, allowing us to identify IP addresses on the network and connect machine names to users. It helped us identify and block threats via the firewall. I also appreciate the chat support and ticket closure process. We're currently reviewing network detection solutions, and my recommendations include Lumu, Sentinel, and a few others. Regarding functionality and user-friendliness, I would recommend Lumu over the others."
"The context provided by the tool is very complete, it includes the miter matrix, playbooks, links, hashes, and much more."
"Most of it is automated, so I do not have to watch it to get alerts."
"Lumu protects against threats immediately and handles them in time."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility. It is very good at detection and response, and it includes a web filtering option."
"Trend Micro effectively detects and blocks NAS devices and identifies potential threats."
"The multi-tenancy feature is beneficial for managing different customers, allowing for efficient handling across various tenants."
"The solution's ability to operate without placing a heavy burden on our system resources is particularly commendable."
"We use the solution for endpoint protection, malware detection, and detecting unsafe web access."
"The load balancer feature is excellent."
"The most valuable feature of the solution is the ease of deployment."
"Trend Micro Worry-Free Services Suites has an inbuilt auto scan facility."
 

Cons

"It would be good if we could access the physical logs."
"The free version is minimal compared to the full version."
"The reports need improvement."
"Nothing so far needs to be improved."
"The integration with different vendors and endpoints could be improved."
"I am happy with the current features. However, one important one is to improve the reports."
"Lumu's ability to discover threats is an area of concern where improvements are needed."
"Trend Micro Worry-Free Sevices Suits' pricing remains a concern for our non-profit organization. Despite receiving some discounts, we find the pricing on the higher side."
"Trend Micro should improve its Worry-Free Services Suites, particularly the agent for Windows operating systems."
"The pricing of Trend Micro is a little bit higher compared to Sophos."
"The solution’s scalability is limited."
"The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us."
"Network vulnerability scanning could be improved."
"The log management feature needs to be improved, specifically, the ability to send logs from the console via API."
"The EDR part of the product is an area of concern where improvements are required."
 

Pricing and Cost Advice

"The tool is available at a good price. The tool offers a good and competitive price for customers."
"Compared to Lumu, other solutions are more expensive. SentinelOne was a bit cheaper, and another provider's price structure is unclear, but Lumu fit our budget nicely. SentinelOne's cost depends on the number of devices, and it might be similar to Lumu's, depending on deployment."
"It is the cheapest solution we found."
"We pay a yearly licensing fee for the solution, which is too expensive."
"The product is available at a very good price point."
"I rate the tool's pricing a five out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
14%
Computer Software Company
9%
Comms Service Provider
9%
Insurance Company
9%
Computer Software Company
17%
Security Firm
10%
Comms Service Provider
9%
Retailer
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Lumu?
Lumu protects against threats immediately and handles them in time.
What needs improvement with Lumu?
Lumu's ability to discover threats is an area of concern where improvements are needed.
What is your primary use case for Lumu?
My company is currently dealing with Lumu's onboarding process. Lumu is used to monitor the environment permanently and validate if there is ransomware that can exploit our infrastructure.
What do you like most about Trend Micro Worry-Free Sevices Suits?
The solution offers a comprehensive solution that includes antivirus, malware protection, ransomware protection, web filtering, and device control features. It provides networking capabilities, mak...
What needs improvement with Trend Micro Worry-Free Sevices Suits?
The licensing aspect seems costly, and the license cost increases yearly, which is a concern for us.
What is your primary use case for Trend Micro Worry-Free Sevices Suits?
Our primary use case for Trend Micro Worry-Free Services Suites is to protect our organization and organizational data. We aim to enhance our security by implementing Trend Micro Worry-Free Service...
 

Overview

Find out what your peers are saying about Lumu vs. Trend Micro Worry-Free Services Suites and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.