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Make vs WorkFusion comparison

Make and WorkFusion are both solutions in the Process Automation category. Make is ranked #30 with an average rating of 8.0, while WorkFusion is ranked #14 with an average rating of 7.4. Make holds a 0.8% mindshare in PA, compared to WorkFusion’s 0.5% mindshare. Additionally, 66% of Make users are willing to recommend the solution, compared to 84% of WorkFusion users who would recommend it.
Make
Read 2 Make reviews
  • 287 Views
  • 199 Comparison Views
66% willing to recommend
WorkFusion
Read 32 WorkFusion reviews
  • 435 Views
  • 169 Comparison Views
84% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 17, 2024

WorkFusion and Make are competing in the automation solutions category, offering distinct strengths. WorkFusion seems to have the upper hand with its AI-driven automation and analytics, providing a strategic advantage for businesses needing complex data solutions.

Features: WorkFusion focuses on AI-driven analytics, cognitive automation, and complex data processing. Make emphasizes customizable workflows, intuitive task automation, and tailored solutions for user-specific needs.

Ease of Deployment and Customer Service: WorkFusion offers enterprise-level deployment with extensive support, suitable for larger organizations. Make provides straightforward deployment and accessible support, ideal for small to medium-sized businesses.

Pricing and ROI: WorkFusion involves higher setup costs with potential high ROI for complex solutions, whereas Make is more cost-effective with lower initial costs and quick ROI for flexible task automation.

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To learn more, read our detailed Make vs. WorkFusion Report (Updated: April 2025).
Buyer's Guide
Make vs. WorkFusion
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Make
Ranking in Process Automation
30th
Average Rating
7.0
Reviews Sentiment
6.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
WorkFusion
Ranking in Process Automation
14th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
Robotic Process Automation (RPA) (8th), Intelligent Document Processing (IDP) (8th)
 

Mindshare comparison

As of April 2025, in the Process Automation category, the mindshare of Make is 0.8%, up from 0.3% compared to the previous year. The mindshare of WorkFusion is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Process Automation
 

Featured Reviews

Yaniv Ivgi - PeerSpot reviewer
An affordable cloud solution for automation and data manipulation
Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make should inform them with guidance before you make the mistake. There is a lot of data you can confuse.
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Shamus Cardon - PeerSpot reviewer
It has improved our accuracy since we are eliminating the human error element. There could be better version control through their web platform.
We only have our engineering team writing code and developing business processes since it is very technical. In terms of data extraction and training the ML models, we deployed that to our accounts payable department, which has fewer technical users than our engineering team. After a handful of training sessions, they were able to get in there and use it with decent accuracy. It could be better, but it is definitely better than nothing. One of the big upgrades that I know is happening in version 10 is an improvement to their tagging interface. That is definitely something that I am excited about to sort of reinvigorate our more non-technical users in information extraction from our documents. There could be better version control through their web platform. That is something that could be improved on. Integration from the IDE, e.g., from WorkFusion Studio directly into Control Tower, would be nice to have too.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Make are the additional options when compared to other similar solutions. For example, with Google my business, you can only do certain things with Zapier, whereas with Make, you can do a little bit more."
"We recommend different solutions based on our customers' needs, and WorkFusion is what we offer for those who need a premium solution."
"The cognitive features of this solution are good."
"WorkFusion's SAP integrations are really good."
"In terms of stability, it's quite good. It's an internal IP product."
"For automating mundane activities, I can recommend WorkFusion."
"This solution has great document recognition capabilities."
"The Robotic Desktop Automation Express component allows us to do rapid development outside the normal, time-consuming processes."
"WorkFusion helps by speeding up processes. The process takes time. It has business costs associated because there are people waiting to take the next steps in the process. The end result of waiting, whether it is an internal or external team, is that they are delayed. Therefore, it helps us in speeding up business processes and improving employee morale, as people don't have to do repetitive work anymore."
More WorkFusion pros
 

Cons

"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."
"If we're talking from a developer perspective, the task of actually building automation is not ideal. That's not their strong side."
"We have executed our robots thousands of times in our enterprise environment. However, in an enterprise environment, WorkFusion has performance problems. It is slow in production."
"On a scale of 1 - 10 I would rate them a 6. That's not low - that 60%. But as I said, it needs to be upgraded and modified."
"This is a Java-based application that takes up a lot of space and when it runs, consumes a lot of memory. This affects the reliability because it gets to a point where it hangs."
"I would also like for it to be NLP-based."
"It is difficult for non-technical users to use WorkFusion. If we really want to build automation, we definitely need Java developers. Their RPA is not for non-technical people. If I look at competing products, like Automation Anywhere, UiPath, Blue Prism, or even Power Automate, a non-technical person can build basic automations and deploy them. Since non-technical people can easily build basic automations, they can be deployed in no time. With WorkFusion, there isn't a similar feature that works well. One needs to write code from scratch to build automation. That is definitely a deterrent if we really want to do quick, dirty automation. I would not rate WorkFusion very high on their no-code, low-code paradigm. In this area, I would definitely expect them to improve."
"I frequently face issues with infrastructure and some WorkFusion-related problems, such as login issues."
"We would like to see further improvement in the area of running headless."
More WorkFusion cons
 

Pricing and Cost Advice

"The price of Make is approximately $20 per month for the platform."
"I can't speak to pricing. It's a contract signed by upper management."
"It is not the most expensive solution, but it is also not the cheapest."
"In addition to the licensing fee, there is also an implementation cost for each use case and technical support costs."
"The overall cost could come down a bit in terms of maintaining the servers. Because it can handle complicated things in big use cases, the infrastructure is also correspondingly big. It would be nice to bring that cost down."
"The pricing is fair because WorkFusion's out-of-the-box solution is appealing."
"They have a very expensive license compared to any other automation tool. For instance, at $50,000 - $60,000, you can bring in an Automation Anywhere solution. For this solution, you need at least $250,000 to get something going."
"The solution was not the cheapest, but it was also not the most expensive. Workfusion was very open to negotiating pricing and to working within the objectives of our firm."
"We are on an annual contract to use the solution."
More WorkFusion pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
29%
Computer Software Company
14%
Government
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Make?
Make is cheaper than Zapier.
See all answers
What needs improvement with Make?
Make has a single IP. We cannot use a single IP because of the security. There are a lot of crashes when you work manually. Also, they need to provide more models. When you have an error, Make shou...
See all answers
What is your primary use case for Make?
We use Make to manipulate data, cut the numbers, take this line of code, and translate it to another line of code. SaaS products use XML, and other products use JSON. You need to translate to commu...
See all answers
What do you like most about WorkFusion?
If you compare it to its competitors in the market, it is more Java-native.
See all answers
What is your experience regarding pricing and costs for WorkFusion?
Currently, I would rate their pricing around two, as WorkFusion's cloud version seems costly compared to others. However, I don't deal directly with purchasing.
See all answers
What needs improvement with WorkFusion?
WorkFusion requires a high level of Java knowledge for programming, making it quite technical. Although they are moving towards a low-code, no-code platform, more effort is needed to cover the full...
See all answers
 

Comparisons

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Camunda vs Make
Compared 68% of the time
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Appian vs Make
Compared 32% of the time
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UiPath vs WorkFusion Logo
UiPath vs WorkFusion
Compared 40% of the time
Microsoft Power Automate vs WorkFusion Logo
Microsoft Power Automate vs WorkFusion
Compared 14% of the time
Automation Anywhere vs WorkFusion Logo
Automation Anywhere vs WorkFusion
Compared 11% of the time
ELMA 365 vs WorkFusion Logo
ELMA 365 vs WorkFusion
Compared 8% of the time
IBM BPM vs WorkFusion Logo
IBM BPM vs WorkFusion
Compared 5% of the time
More WorkFusion Competitors
 

Product Reports

Buyer's Guide
Process Automation
April 2025
Make reportDownload Make product report
Buyer's Guide
WorkFusion
March 2025
WorkFusion reportDownload WorkFusion product report
 

Also Known As

Integromat
No data available
 

Overview

Visualize everything you do

Make lets you visually build workflows to solve complex problems - the way you imagine them in your mind.

  • Drag and drop to connect apps
    Use the playful drag-and-drop builder to connect apps in a few clicks, and build workflows called scenarios.
  • Design infinite workflows
    Build scenarios with as many steps or apps as you need.
  • Watch data flow in real time
    Build your scenario and watch it run in real time. Schedule your scenario to run instantly or whenever you need it.
Make

WorkFusion, Inc. is the creator of AI-enabled Digital Workers designed specifically for banking and financial services organizations. Its Digital Workers are true knowledge workers that effectively augment existing teams in functions like anti-money laundering (AML), sanctions, customer onboarding, Know Your Customer (KYC), and customer service. WorkFusion’s digital workforce solutions help solve talent shortages, increase workforce capacity, save money, enhance employee and customer satisfaction, and ensure ongoing compliance. For more information visit workfusion.com.


WorkFusion
 

Sample Customers

Buan Consulting, Armadia
Deutsche Bank, Amerant Bank, Bank of Asia, Scotiabank, Bank of Montreal, LPL Financial, Carter Bank & Trust, Selective Insurance, HPE, Canadian Tire, Standard Bank, Humana, New York-Presbyterian, Houston Methodist, Six Financial, State Street
Buyer's Guide
Make vs. WorkFusion
April 2025
Free Report: Make vs. WorkFusion
Find out what your peers are saying about Make vs. WorkFusion and other solutions. Updated: April 2025.
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