Try our new research platform with insights from 80,000+ expert users

ManageEngine Endpoint Central vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Endpoint Central
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
64
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (3rd)
Microsoft 365 Business
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
242
Ranking in other categories
Mobile Device Management (MDM) (2nd), Content Collaboration Platforms (7th)
 

Mindshare comparison

ManageEngine Endpoint Central and Microsoft 365 Business aren’t in the same category and serve different purposes. ManageEngine Endpoint Central is designed for Client Desktop Management and holds a mindshare of 43.3%, up 37.1% compared to last year.
Microsoft 365 Business, on the other hand, focuses on Mobile Device Management (MDM), holds 9.4% mindshare, down 16.1% since last year.
Client Desktop Management
Mobile Device Management (MDM)
 

Featured Reviews

Abbasi Poonawala - PeerSpot reviewer
Patch and upgrade many devices simultaneously in a DevSecOps pipeline which is effective but demanding on resources
The product has several places where there is room for improvement. Although it is on the cloud, sometimes the performance is slower than it should be. One of the reasons could be that it is tightly integrated and tight coupled with the rest of the modules and all of them have to be in sync. This syncing takes time and resources. When I go to our Desktop Central console, sometimes it runs slowly. So performance is one place where it could have room for improvement. In terms of patching, which is a major benefit of the package, patch management can work even better as well. The vulnerabilities are obvious. Every day we get reports on a lot of new vulnerabilities. It is clear that ManageEngine is doing the patching and the package is easily deployed once they are developed and available. The incident management, the root cause, the planning of the resolution, the service management — all these things are known and available. The team at ManageEngine is good at that. But they do not provide reports to user admins on the development and delivery which is information they already have and admins could use. Once the patch is added to the repository the defense against vulnerabilities improves. But the information about developments and vulnerabilities would be good to have and could be shared more candidly.
LaminDrammeh - PeerSpot reviewer
Improves productivity and allows team collaboration in organizations
Previously, my company did not use a unified communication tool. For unified communication, my company started to use Microsoft 365 Business. My company used to use technology like Slack for team collaboration. My company used to use local products to manage emails. My company had a totally different license for Office 365. Microsoft 365 Business was chosen by our company as a solution to combine everything. My company does not use a similar technology, like Microsoft 365 Business. In general, my company improved by moving away from disintegrated technologies, and now we are able to integrate different technologies using Microsoft 365 Business.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is the Patch Management."
"ManageEngine Desktop Central's most valuable features are remote desktop control and image management. We can send things out from the desk here, it is a very good tool for us."
"ManageEngine Endpoint Central is straightforward to use and implement."
"The initial setup is easy."
"The most valuable in Desktop Central is the way it is tightly coupled with the rest of the modules and the entire gamut of ManageEngine."
"All of Desktop Central's features are valuable, especially its simplicity."
"It's a complete product that allows you to remote troubleshoot, has an inventory of systems."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"The best thing about 365 Business is its availability."
"Everything gets integrated. Different services that they provide are well integrated into the entire system, which is the biggest strength of Microsoft products. Everything works together. If I create a Microsoft Teams theme, I get a SharePoint site and planner. Everything, including permissions, is scoped, which is really nice."
"The solution has been very stable."
"I feel the solution to be scalable."
"We're very comfortable with the solution. Since we've been used the product for so long, we're very comfortable with its functionalities."
"The installation process is straightforward."
"Microsoft 365 Business is a fairly stable product."
"Microsoft 365 Business is an easy-to-use solution."
 

Cons

"Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."
"I really feel like asset explorer should be a component of desktop central. That would make it the ultimate desktop management tool. This would also simplify the asset management role since an agent is already being deployed and assets could be added at the same time."
"Compared to the solution we use to manage our Mac products, this solution lacks the ability to create dynamic groups. We would like the ability, for example, for machines which have been upgraded to form part of a grouping based on this upgrade."
"Each of their products is an independent product, and they don't have anything to do with each other. It is a suite of packages. They all run independently, and they all are a little different because they were acquired differently. They could standardize their portfolio."
"Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them."
"Tech support is mediocre at best."
"The team I've currently got is not using it particularly well, due to the fact that they don't know how to use it particularly well. They've not done any training and so on."
"The pricing is lower than other well-respected solutions in this category."
"No assistance with initial setup."
"Office 365 could be more secure."
"At times, the OneDrive lags, so the performance can be improved."
"It would be better if they offered more integrations to integrate with other platforms. It should also allow the content to be accessed over the LTI."
"The price could always be better. I live in Turkey, our economy is not very good."
"We would like to see the solution use more artificial intelligence bots in future releases."
"They can improve their training materials."
"There is an error in the languages which creates a very big problem."
 

Pricing and Cost Advice

"We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"The price is moderate."
"We pay about $250 a year for our license."
"The product is cheap."
"The product is not costly. The product is properly priced, especially for SMBs."
"The product is not expensive."
"The pricing of the product is not bad compared to the other similar solutions in the market."
"The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
"The licensing costs are not expensive."
"The price of the subscription for the solution could be less expensive."
"Compared to buying a license, it is much cheaper and a good buy."
"In general, it could be cheaper."
"The licensing fee is paid yearly."
"There is a licensing cost, but considering the features that it's equipped with, it's not that expensive."
"With Microsoft 365 Business, the prices are cheaper if you opt to pay yearly towards the licensing costs rather than monthly."
"Pricing can always be improved."
report
Use our free recommendation engine to learn which Client Desktop Management solutions are best for your needs.
830,596 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
45%
Computer Software Company
9%
Financial Services Firm
5%
Manufacturing Company
4%
Computer Software Company
14%
Manufacturing Company
8%
Government
7%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
I am not aware of the pricing and costs. I might know more when we renew our contract.
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The cost is not perfect. I rate the cost as seven out of ten. It could be more affordable.
What needs improvement with Microsoft 365 Business?
In terms of features, we expect improvements in analyzing capabilities. Specifically, providing Power BI for a lower package, such as e3, would be beneficial.
 

Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about ManageEngine Endpoint Central vs. Microsoft 365 Business and other solutions. Updated: May 2019.
830,596 professionals have used our research since 2012.