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ManageEngine Endpoint Central vs Microsoft 365 Business comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
5.8
ManageEngine Endpoint Central's customer service is responsive but experiences communication inconsistencies and regional support challenges, with mixed user satisfaction.
Sentiment score
6.0
Microsoft 365 Business support receives mixed reviews, with some praising it and others criticizing its inefficiency and inconsistency.
It would be beneficial if Microsoft had more expert customer support staff.
 

Room For Improvement

Sentiment score
4.1
ManageEngine Endpoint Central needs improved QA, stability, integrations, support, customizable options, and clearer pricing and features.
Sentiment score
3.9
Microsoft 365 Business needs enhanced integration, security, user experience, support, and simplified interfaces to improve accessibility and usability.
It would be great if there was a smarter solution to address this issue.
Providing Power BI for a lower package, such as e3, would be beneficial.
 

Scalability Issues

Sentiment score
7.2
ManageEngine Endpoint Central offers flexible, scalable solutions, effectively managing devices and users in varying IT environments with ease.
Sentiment score
6.6
Microsoft 365 Business is scalable for any size, though costs may rise; users praise its easy management and flexibility.
 

Setup Cost

Sentiment score
7.1
ManageEngine Endpoint Central is affordable with competitive pricing and flexibility, despite complex licensing and some extra add-on costs.
Sentiment score
5.3
Microsoft 365 Business offers feature-rich plans with flexible, competitive pricing, though users desire clearer, more affordable pricing structures.
 

Stability Issues

Sentiment score
8.3
ManageEngine Endpoint Central is praised for its stability and reliability, with occasional minor performance issues noted by users.
Sentiment score
7.3
Microsoft 365 Business is generally stable with minor issues, praised for reliability but occasionally challenged by performance hitches.
The product is very stable, especially with the cloud version.
The stability of Microsoft 365 Business is rated nine out of ten.
 

Valuable Features

Sentiment score
8.2
ManageEngine Endpoint Central excels in centralized management, ease of use, and automation, enhancing productivity and system management efficiency.
Sentiment score
8.3
Microsoft 365 Business offers seamless integration, collaboration tools, cloud storage, security, and remote work capabilities for enhanced productivity.
ManageEngine Endpoint Central is straightforward to use and implement.
Microsoft 365 Business integrates well and improves communication, cooperation, and security.
 

Categories and Ranking

ManageEngine Endpoint Central
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
64
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (3rd)
Microsoft 365 Business
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
242
Ranking in other categories
Mobile Device Management (MDM) (2nd), Content Collaboration Platforms (7th)
 

Mindshare comparison

ManageEngine Endpoint Central and Microsoft 365 Business aren’t in the same category and serve different purposes. ManageEngine Endpoint Central is designed for Client Desktop Management and holds a mindshare of 44.4%, up 35.4% compared to last year.
Microsoft 365 Business, on the other hand, focuses on Mobile Device Management (MDM), holds 9.2% mindshare, down 18.9% since last year.
Client Desktop Management
Mobile Device Management (MDM)
 

Featured Reviews

Charles A - PeerSpot reviewer
Effective vulnerability, desktop, and patch management
We are using ManageEngine Endpoint Central primarily for desktop management. It allows us to deploy patches, manage antivirus, control endpoints like DLP, and more The most valuable feature to me is the vulnerability management. It also has effective patch management capabilities. The main issue…
LaminDrammeh - PeerSpot reviewer
Improves productivity and allows team collaboration in organizations
Previously, my company did not use a unified communication tool. For unified communication, my company started to use Microsoft 365 Business. My company used to use technology like Slack for team collaboration. My company used to use local products to manage emails. My company had a totally different license for Office 365. Microsoft 365 Business was chosen by our company as a solution to combine everything. My company does not use a similar technology, like Microsoft 365 Business. In general, my company improved by moving away from disintegrated technologies, and now we are able to integrate different technologies using Microsoft 365 Business.
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816,723 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
44%
Computer Software Company
10%
Financial Services Firm
5%
Manufacturing Company
4%
Computer Software Company
14%
Manufacturing Company
8%
Healthcare Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
Compared to Intune, ManageEngine is not expensive but its pricing is somewhat higher since it offers all the features. If they reduce the cost, more people would opt for ManageEngine.
What do you like most about Microsoft 365 Business?
The product's initial setup phase was straightforward.
What is your experience regarding pricing and costs for Microsoft 365 Business?
The solution's pricing is reasonable and provides value for money. The solution costs approximately $20 per month per user.
What needs improvement with Microsoft 365 Business?
Sometimes, the migration from old software to new software isn't very smooth. Upgrading from the old version to the new version of Microsoft Teams created a lot of issues for small companies and la...
 

Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business
 

Overview

 

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company
Find out what your peers are saying about ManageEngine Endpoint Central vs. Microsoft 365 Business and other solutions. Updated: May 2019.
816,723 professionals have used our research since 2012.