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ManageEngine IT360 vs ManageEngine OpManager comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Valuable Features

No sentiment score available
No sentiment score available
ManageEngine IT360 provides comprehensive monitoring, easy deployment, and reliable alerting with insightful security and configuration management features.
No sentiment score available
 

Room For Improvement

No sentiment score available
No sentiment score available
ManageEngine IT360 needs GUI and scheduler improvements, better automation, enhanced features, IT support, and ServiceDesk integration.
No sentiment score available
 

Stability Issues

No sentiment score available
No sentiment score available
ManageEngine IT360 is highly stable, reliable, requires no technical support, and provides consistent performance, satisfying users completely.
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Customer Service

No sentiment score available
No sentiment score available
Customers praise ManageEngine IT360's effective support, highlighting reliable assistance that often makes additional support packages unnecessary.
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Categories and Ranking

Juniper Mist Premium Analytics
Sponsored
Ranking in Network Monitoring Software
58th
Average Rating
8.0
Reviews Sentiment
8.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
ManageEngine IT360
Ranking in Network Monitoring Software
92nd
Average Rating
8.4
Number of Reviews
5
Ranking in other categories
IT Asset Management (32nd), IT Infrastructure Monitoring (71st)
ManageEngine OpManager
Ranking in Network Monitoring Software
10th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.3% compared to the previous year. The mindshare of ManageEngine IT360 is 0.2%, down from 0.2% compared to the previous year. The mindshare of ManageEngine OpManager is 2.0%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ALEXANDRE VIANNA - PeerSpot reviewer
Has a single dashboard, but is expensive
We use this solution to manage our mission environment The single dashboard is a valuable feature.  The technical support needs improvement. The initial setup is straightforward. The solution is expensive. I rate the pricing an eight out of ten.  Overall, I rate the solution a seven out of…
ZM
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
ShaheenKapery - PeerSpot reviewer
Reporting is good, monitors well and stable product
The pricing could be cheaper. The initial integration does cost a bit. Jira seems to be making a comeback on the Service Desk side, as well as Zendesk and Freshservice. I know that ServiceNow integration is very easy, like a three- or four-step process. But with the others, you need developers to do API-based integration, which takes longer and requires a different skill set. Even a monkey can follow a four-step process, but API integration can be more complicated here.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
8%
No data available
Educational Organization
53%
Computer Software Company
10%
Manufacturing Company
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?
We can manage the entire system across the network and troubleshoot the pain points.
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What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
What needs improvement with ManageEngine OpManager?
The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate....
 

Also Known As

No data available
IT360
OpManager
 

Learn More

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Overview

 

Sample Customers

Information Not Available
Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about ManageEngine IT360 vs. ManageEngine OpManager and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.