ManageEngine IT360 vs ManageEngine OpManager comparison

"The technical support is good."

"It is easy to identify and collect information from all of the nodes on the network."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device."

"I am satisfied with ManageEngine OpManager's monitoring features."

"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."

"The setup was easy."

"We use the solution to monitor links. It also helps us to track servers and monitor logs."

"We don't have to keep an eye on it; it has a good automation option, which keeps us informed. It gives very less false positives. Overall, a really great product."

"The solution offers very good integration capabilities."

"You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."

"The product could use more intelligence, automation and general availability of product information."

"We would like to have support for integration with ServiceDesk."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."

"The main drawback is there is less documentation available, both public documentation and partner-available documentation."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"We would like the solution's customize and build functionality to be more user-friendly."

"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."

"It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically."

"I would like to see more enhancements made to the product."

"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."

"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."

"The solution is highly affordable"

"The pricing is moderate."

"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."

"The product is not worth the money."

"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."

"The tool's licensing costs are yearly."

"ManageEngine OpManager has a three-tier licensing model."