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ManageEngine IT360 vs ManageEngine OpManager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
105th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (37th), IT Infrastructure Monitoring (76th)
ManageEngine OpManager
Ranking in Network Monitoring Software
8th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.2%, up from 0.1% compared to the previous year. The mindshare of ManageEngine OpManager is 1.5%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ManageEngine OpManager1.5%
ManageEngine IT3600.2%
Other98.3%
Network Monitoring Software
 

Featured Reviews

ZM
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
Charles A - PeerSpot reviewer
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"It is easy to identify and collect information from all of the nodes on the network."
"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."
"The solution gives pretty good network visibility. I am also impressed with it's monitoring."
"Monitoring is the most valuable feature of this solution."
"The solution is finely stable."
"We have found the solution to be stable."
"The dashboard is unique and user-friendly."
"Overall, I give the product a rating of ten."
"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."
 

Cons

"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
"We had some stability issues at the outset that have since been resolved."
"ManageEngine OpManager can improve by having better updates for critical issues."
"The solution is a bit difficult to configure. There are quite a number of configurations and plugins that you must handle early in the process."
"The licensing for this solution is not straightforward and should be improved."
"They should add more features to URL monitoring."
"I would like to see more enhancements made to the product."
"For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface."
"We get a lot of false alerts."
 

Pricing and Cost Advice

Information not available
"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."
"It is reasonably priced."
"The solution's licensing costs are yearly and based on the number of applications."
"I rate the tool's pricing an eight out of ten."
"In terms of pricing, I would rate it a two out of five. It was expensive."
"The price for ManageEngine OpManager is average."
"The solution's pricing is very low compared to other products."
"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Financial Services Firm
12%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise15
Large Enterprise27
 

Questions from the Community

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What is your experience regarding pricing and costs for ManageEngine OpManager?
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
What needs improvement with ManageEngine OpManager?
The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of...
 

Also Known As

IT360
OpManager
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about ManageEngine IT360 vs. ManageEngine OpManager and other solutions. Updated: September 2025.
871,469 professionals have used our research since 2012.