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ManageEngine IT360 vs ManageEngine OpManager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
95th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (29th), IT Infrastructure Monitoring (68th)
ManageEngine OpManager
Ranking in Network Monitoring Software
12th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.4%, up from 0.1% compared to the previous year. The mindshare of ManageEngine OpManager is 1.7%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ManageEngine OpManager1.7%
ManageEngine IT3600.4%
Other97.9%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
Charles A - PeerSpot reviewer
Deputy Director at Access Healthcare Services Pvt Ltd
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"OpManager can monitor network utilization, downtime, and services in real time."
"The solution is scalable."
"This is a good general monitoring system that has all the features we require and they constantly update with new capabilities."
"ManageEngine OpManager positively impacts organizations by allowing users to practically manage their network, so they can understand exactly what's happening and where the problems are coming from, ensuring proactive monitoring."
"I like being able to push configurations to multiple devices. If you have the same configurations for all the branches, it's easier to use ManageEngine OpManager and push configurations at once rather than individually pushing them to each device."
"Desktop central products feature dashboards that are neat and offer comprehensive information."
"Overall, I give the product a rating of ten."
"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."
 

Cons

"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
"The product could use more intelligence, automation and general availability of product information."
"Real user and UI monitoring are not practical."
"OpManager is slow but that just might be the server we have it on. I don't think that's the problem but I don't do the server. But it is slow. When you're interacting with it, it could be more nimble and could be faster."
"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."
"There are certain things that are not possible to do with Op Manager. It's a solution that still needs time to develop."
"ManageEngine OpManager can improve by having better updates for critical issues."
"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."
"For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface."
"The solution's reports need to include the number of applications consumed."
 

Pricing and Cost Advice

Information not available
"The licensing costs depend on the number of devices and accounts that are being monitored by the solution."
"The pricing is moderate."
"ManageEngine OpManager has a three-tier licensing model."
"The price for ManageEngine OpManager is average."
"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."
"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"I rate the tool's pricing an eight out of ten."
"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise15
Large Enterprise27
 

Questions from the Community

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What is your experience regarding pricing and costs for ManageEngine OpManager?
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
What needs improvement with ManageEngine OpManager?
The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of...
 

Also Known As

IT360
OpManager
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about ManageEngine IT360 vs. ManageEngine OpManager and other solutions. Updated: February 2026.
881,565 professionals have used our research since 2012.