ManageEngine IT360 vs ManageEngine OpManager comparison

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"It is easy to identify and collect information from all of the nodes on the network."

"The technical support is good."

"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."

"The solution gives pretty good network visibility. I am also impressed with it's monitoring."

"ManageEngine OpManager has many beneficial features that bring value to enterprises, allowing them to manage from 1,000 to 10,000 devices in one console, with multiple add-ons enhancing its utility, such as Firewall Analyzer, which optimizes rules and displays all rules in the firewall."

"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."

"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."

"The integration with the firewall monitoring, the security monitoring, is great."

"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."

"Desktop central products feature dashboards that are neat and offer comprehensive information."

"The product could use more intelligence, automation and general availability of product information."

"We would like to have support for integration with ServiceDesk."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"The dashboard could include more features."

"The data provided by the tool is not accurate."

"We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation."

"Support is moderate and needs improvement, especially during weekends when technicians perform upgrades."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"The pricing of the solution is high. They should work to adjust the pricing model to see if they can help reduce costs."

"Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available."

"The two views into the system are very good but could be extended to further customization to fit the need of end users in a variety of roles."

"ManageEngine OpManager has a three-tier licensing model."

"The product is not worth the money."

"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."

"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."

"The tool's licensing costs are yearly."

"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."

"The pricing is moderate."

"It is reasonably priced."