ManageEngine IT360 vs ManageEngine OpManager comparison

"It is easy to identify and collect information from all of the nodes on the network."

"The technical support is good."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"The most valuable feature is the network-related reporting."

"Flexibility in the two view dashboard helps viewers and admins get the information they need about the fetwork in a flash."

"Monitoring is the most valuable feature of this solution."

"The solution's most valuable feature is its ability to reach most of our network devices and get the most from them."

"The tool is useful for SNMP monitoring."

"Some of the useful features are NetFlow and analytics."

"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."

"Overall, I give the product a rating of ten."

"We would like to have support for integration with ServiceDesk."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

"The product could use more intelligence, automation and general availability of product information."

"For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface."

"We would like link monitoring included. At times we need to monitor those specific links closely."

"What I'd like ManageEngine OpManager to improve on is artificial intelligence. In particular, the machine learning feature should be integrated with the sensor flow. Doing this will give leverage, especially when you look at other products such as the Cisco DNA Center. When a switch goes down, I should be able to build on the correlation of other physical devices it's connected to so that I can integrate that with my CA CMDB. The ManageEngine OpManager team needs to draw a long-term roadmap where that feature becomes an integral part of the solution because right now, machine learning in ManageEngine OpManager is a long process. The solution doesn't have MLS search and I want to see ML being developed and applied for CA CMDB to greatly reduce the burden of tying everything. For example, if I have a data center switch that goes down now, I should know what server it's connected to, and when that switch goes down at twenty-four ports, I would get twenty-four alerts for different devices plugged in. I should be able to make a correlation that the major problem lies in the switch and not with the twenty-four elements connected to that switch. That is where machine learning should come into play and the ManageEngine OpManager AI should indicate "This is where the root of your problem is." It could be difficult, but this is a feature that should be improved or added to the solution."

"There should be an option to get mobile notifications or SMS mirror notifications for critical issues. That way, when we don't have access to email, we can still receive notifications via our phones."

"ManageEngine OpManager could improve the default dashboards that are available. We are not able to customize them easily and they do not give us the information we need unless we customize them. You need to have the technical knowledge to be able to do it, the customization should be easier."

"We get a lot of false alerts."

"If you have a ton of devices, it might slow down a bit."

"This product is little bit slow sometimes. It may be that we need to change the configuration to improve performance."

"The solution's licensing costs are yearly and based on the number of applications."

"I rate the tool's pricing an eight out of ten."

"ManageEngine OpManager has a three-tier licensing model."

"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."

"It is reasonably priced."

"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."

"The price of ManageEngine OpManager is reasonable. We have an annual license and the cost comes from how many devices are being monitored. There is not anything extra cost for maintenance and support."

"The price for ManageEngine OpManager is average."