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ManageEngine IT360 vs ManageEngine OpManager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
96th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (32nd), IT Infrastructure Monitoring (69th)
ManageEngine OpManager
Ranking in Network Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
50
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.1%, down from 0.2% compared to the previous year. The mindshare of ManageEngine OpManager is 1.9%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ZM
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
ShaheenKapery - PeerSpot reviewer
Reporting is good, monitors well and stable product
The pricing could be cheaper. The initial integration does cost a bit. Jira seems to be making a comeback on the Service Desk side, as well as Zendesk and Freshservice. I know that ServiceNow integration is very easy, like a three- or four-step process. But with the others, you need developers to do API-based integration, which takes longer and requires a different skill set. Even a monkey can follow a four-step process, but API integration can be more complicated here.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is easy to identify and collect information from all of the nodes on the network."
"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"The technical support is good."
"Some of the useful features are NetFlow and analytics."
"ManageEngine OpManager is user-friendly and easy to use. Additionally, useful for basic monitoring."
"The setup was easy."
"I am satisfied with ManageEngine OpManager's monitoring features."
"The solution's most valuable features are reporting, event notifications, and alert management."
"In my three years of experience with OpManager, we haven't encountered any issues. So, I'd rate it a nine out of ten. It's very stable."
"We have found the solution to be stable."
"OpManager can monitor network utilization, downtime, and services in real time."
 

Cons

"We would like to have support for integration with ServiceDesk."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
"The data provided by the tool is not accurate."
"I would like to see more enhancements made to the product."
"The dashboard has some limitations and should be more user-friendly."
"The integration with various OEM products could be simplified."
"With regard to configurations, however, it would be nice to have more documentation on SNMP configurations. For example, if I want to add a new vendor, it would be great if ManageEngine provided the requirements for that vendor, such as the commands needed."
"Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available."
"It would be great if there were some sort of artificial intelligence feature which would help us make improvements in the network once we find an issue, and do it automatically."
"We get a lot of false alerts."
 

Pricing and Cost Advice

Information not available
"In terms of pricing, I would rate it a two out of five. It was expensive."
"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"The tool's licensing costs are yearly."
"It is not really expensive; it is nominal licensing."
"ManageEngine OpManager has a three-tier licensing model."
"The solution is highly affordable"
"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."
"As far as cost, it was around six hundred thousand rands ($40,500) for the year, for the renewals. That's the total cost for a four thousand node system including support and maintenance."
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Government
8%
Real Estate/Law Firm
8%
Financial Services Firm
8%
Educational Organization
54%
Computer Software Company
9%
Manufacturing Company
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for ManageEngine OpManager?
The pricing was okay. However, it has been increasing a lot lately. The product is not worth the money.
What needs improvement with ManageEngine OpManager?
The product has only basic functionalities. It is not like SolarWinds. The data provided by the tool is not accurate. SolarWinds is more accurate.
 

Also Known As

IT360
OpManager
 

Learn More

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Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about ManageEngine IT360 vs. ManageEngine OpManager and other solutions. Updated: December 2024.
825,399 professionals have used our research since 2012.