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ManageEngine IT360 vs ManageEngine OpManager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
95th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (29th), IT Infrastructure Monitoring (68th)
ManageEngine OpManager
Ranking in Network Monitoring Software
12th
Average Rating
8.0
Reviews Sentiment
5.3
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.4%, up from 0.1% compared to the previous year. The mindshare of ManageEngine OpManager is 1.7%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Market Share Distribution
ProductMarket Share (%)
ManageEngine OpManager1.7%
ManageEngine IT3600.4%
Other97.9%
Network Monitoring Software
 

Featured Reviews

ZM
It manager at PTC (Public Telecomuncation Corporation)
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
Charles A - PeerSpot reviewer
Deputy Director at Access Healthcare Services Pvt Ltd
Reporting features improve operational efficiency while weekend support needs enhancement
Support is moderate and needs improvement, especially during weekends when technicians perform upgrades. During weekends, they need to provide more support to ensure a smooth transition. There is a call for ManageEngine OpManager to scale better in automation and AI functionality. Although the product stability is good, support enhancement is necessary to enable better planning for upgrades and maintenance activities.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"OpManager can monitor network utilization, downtime, and services in real time."
"The alerting feature has improved our organization. We can create multiple alerts and refine them to how we need to use them."
"The most valuable feature is the monitoring alerts. The administrators are immediately notified and can do the required action immediately. This is the feature we value and use the most."
"The uptime and monitoring are valuable to us because we need to monitor the uptime of our services, the memory, and the CPUs."
"It is easy to use and deploy."
"The features we found most valuable in ManageEngine OpManager are the probe server and reporting because they're pretty good features."
"It helps us a lot for monitoring our servers in one console, instead of going to individual servers."
"You can put all of your work on there, they'll send you an email or send you a text. That functionality as a network engineer is the one I like the most. I do like the fact that we can schedule reports. That works too because that's a lot fewer spreadsheets that I have to create."
 

Cons

"The ManageEngine features could improve to show graphs of the traffic and network utility."
"The product could use more intelligence, automation and general availability of product information."
"We would like to have support for integration with ServiceDesk."
"For the implementation part, I am facing issues when configuring the business view. When I create the business view, I experience problems with the port interface."
"We encounter challenges in monitoring cloud services. I would also appreciate it if there was someone available to walk you through the documentation."
"We get a lot of false alerts."
"If you have a ton of devices, it might slow down a bit."
"We have been facing an issue since last year when a lot of our users started to work from home through their mobiles or computers. We are having trouble reaching these devices. We are now planning to publish our instance to the cloud so that we can reach these devices. Its performance should be improved in terms of the discovery of the devices. I would like to feel confident with the discovery that this solution does. For example, on my dashboard, I would like to be able to view a list of all devices seen on a specific server. At present, it is difficult to find such information. This would be an excellent feature to have."
"They should add more features to URL monitoring."
"It is sometimes difficult to manage the user interface. It can get very complicated."
"Needs an OVA, or more support for virtual deployments. Building a virtual instance of OpManager and OpManager Probe was a bit difficult because there was no OVA available."
 

Pricing and Cost Advice

Information not available
"Pricing for ManageEngine OpManager depends on the number of nodes you onboard and whatever pricing is reflected on the ManageEngine portal which offers discounts from ten percent to fifteen percent. It purely depends on the sales volume and the negotiation. In my organization, there are about one thousand two hundred nodes which cost around $29,000 per year. There's no additional support fee or maintenance fee from ManageEngine OpManager. Pricing for the solution is highly competitive and I would rate it five out of five. ManageEngine OpManager is one of the most competitive options out there."
"We have a standard license for ManageEngine OpManager. We purchased the license for one year and now we are upgrading it soon."
"The price for ManageEngine OpManager is average."
"ManageEngine OpManager has a three-tier licensing model."
"The product is not worth the money."
"ManageEngine OpManager is cheaper than SolarWinds."
"We had perpetual licenses. The cost was around 36,000 for OPManager, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"It is not really expensive; it is nominal licensing."
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise15
Large Enterprise27
 

Questions from the Community

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What is your experience regarding pricing and costs for ManageEngine OpManager?
The cost is quite high-end for ManageEngine OpManager, especially in our very price-sensitive market here in Sri Lanka.
What needs improvement with ManageEngine OpManager?
The main drawback is there is less documentation available, both public documentation and partner-available documentation. The learning materials are very limited, and there is also a limitation of...
 

Also Known As

IT360
OpManager
 

Overview

 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
Bonita, Thorp Reed & Armstrong, Galaxy, Fiserv Credit Union Division, Universitas 21 Global, ERP Suites LLC
Find out what your peers are saying about ManageEngine IT360 vs. ManageEngine OpManager and other solutions. Updated: February 2026.
881,565 professionals have used our research since 2012.