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ManageEngine IT360 vs Zenoss Cloud comparison

ManageEngine and Zenoss are both solutions in the Network Monitoring Software category. ManageEngine is ranked #96, while Zenoss is ranked #73. ManageEngine holds a 0.1% mindshare in NMS, compared to Zenoss’s 0.4% mindshare. Additionally, 100% of ManageEngine users are willing to recommend the solution, compared to 100% of Zenoss users who would recommend it.
ManageEngine IT360
Read 5 ManageEngine IT360 reviews
  • 176 Views
  • 157 Comparison Views
100% willing to recommend
Zenoss Cloud
Read 8 Zenoss Cloud reviews
  • 630 Views
  • 463 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Zenoss Cloud and ManageEngine IT360 are competitors in IT management and monitoring. Zenoss Cloud seems to have an edge with comprehensive monitoring and modern infrastructure, while ManageEngine IT360 excels in integration depth and productivity features.

Features: Zenoss Cloud offers real-time analytics, predictive insights, and comprehensive monitoring, enhancing operational performance and proactive management. ManageEngine IT360 provides extensive integration capabilities, a comprehensive set of performance monitoring tools, and a holistic IT operations view, making it valuable for diverse platform integration.

Room for Improvement: Zenoss Cloud could improve its user interface complexity, expand integration options, and enhance customization flexibility. ManageEngine IT360 might refine its dashboard usability, improve advanced alerting features, and increase scalability for growing enterprises.

Ease of Deployment and Customer Service: Zenoss Cloud features a straightforward SaaS deployment model with rapid implementation and responsive, expert-level customer service. ManageEngine IT360 provides flexible on-premises and cloud deployment options, offering supportive yet less specialized customer service.

Pricing and ROI: Zenoss Cloud generally has a higher initial setup cost, promising significant ROI through advanced features and reduced long-term maintenance. ManageEngine IT360 offers a cost-effective initial investment, with value evident in its integration capabilities. Zenoss Cloud suits those seeking fast analytics benefits, while ManageEngine IT360 appeals to cost-conscious organizations focused on integrations.

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To learn more, read our detailed ManageEngine IT360 vs. Zenoss Cloud Report (Updated: January 2025).
Buyer's Guide
ManageEngine IT360 vs. Zenoss Cloud
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine IT360
Ranking in Network Monitoring Software
96th
Ranking in IT Infrastructure Monitoring
69th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
IT Asset Management (32nd)
Zenoss Cloud
Ranking in Network Monitoring Software
73rd
Ranking in IT Infrastructure Monitoring
57th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
8
Ranking in other categories
Application Infrastructure (34th), Event Monitoring (14th), Server Monitoring (24th), Container Monitoring (11th), Cloud Monitoring Software (40th), AIOps (21st)
 

Mindshare comparison

As of January 2025, in the Network Monitoring Software category, the mindshare of ManageEngine IT360 is 0.1%, down from 0.2% compared to the previous year. The mindshare of Zenoss Cloud is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

ZM
Good monitoring and alerting capability, and it is easy to deploy
This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.
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ClaudiaChen - PeerSpot reviewer
Generates close to real-time alerts so users can resolve issues, but needs more integration and public cloud monitoring features
As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."
"It is easy to identify and collect information from all of the nodes on the network."
"The technical support is good."
"The custom built integration is one of the most valuable features because you can see all the especially critical items."
"They have also accommodated many state-of-the-art technologies like Docker and ZooKeeper."
"Its Docker Container concept is mind blowing. It is the first monitoring tool which comes with Docker features."
"The product offers good documentation that helps with initial training."
"It's easy to use."
"What I like most about Zenoss Service Dynamics is that it monitors the devices and gives close to real-time alerts. For example, in case the device is not available, Zenoss Service Dynamics generates an alert so my team can resolve the issue."
"The most valuable feature is the flexible discovery mechanism."
 

Cons

"The product could use more intelligence, automation and general availability of product information."
"The ManageEngine features could improve to show graphs of the traffic and network utility."
"We would like to have support for integration with ServiceDesk."
"The AI aspect needs to improve."
"As Zenoss Service Dynamics is more for network-centric devices and you want to monitor, for example, a server, its services, IP addresses, and interfaces, if it's a network and you're going to monitor multiple items, you'll be charged multiple times. This is what Zenoss Service Dynamics needs to improve to make sure that customers pay just one fee to monitor the entire server. What I'd like to see in Zenoss Service Dynamics in the future is a public cloud monitoring feature, particularly for the Azure public cloud. Another additional feature I'd like to see in the next release of the solution is integration with the Azure public cloud because I know that there are some services from Azure that Zenoss Service Dynamics is currently unable to monitor."
"Now it is stable, but they should design threshold parameters in percentage instead of raw values."
"There is room for improvement with the administrative part. They introduced Control Center to manage things in Zenoss 5. The services that Zenoss provides remained the same, but the administrative part, since they introduced Docker, etc., has become a little complex"
"It would be ideal if the product offered sound alerts."
"There was a problem with Zenoss and storage monitoring."
"The inclusion of a feature to show a graphical view of the network would be a helpful improvement."
 

Pricing and Cost Advice

Information not available
"It is very cost-effective compared to the tools I worked with in the past. The company is gaining a lot with respect to the cost factor. It provides agentless monitoring and in a very cheap way."
"There are additional costs you'll have to pay apart from the license fee for Zenoss Service Dynamics. I can't remember exactly how much my company is paying because I don't handle the finance part, but the cost is paid annually. On a scale of one to five, with one being the cheapest and five being the most expensive, I'm rating the solution three out of five."
"The pricing depends on the environment, the number of services, and the size of the data center. It can go from $100,000 to a million dollars."
"It depends on the customer, what he wants."
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Government
8%
Real Estate/Law Firm
8%
Financial Services Firm
8%
Computer Software Company
22%
Financial Services Firm
13%
Manufacturing Company
9%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What is the best network monitoring software for large enterprises?
In my experience, I worked with many monitoring software, but the one that gave me the most functionalities of a large-scale company is Zenoss, due to its ability to monitor completely hybrid and a...
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Comparisons

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Compared 48% of the time
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Compared 38% of the time
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Compared 35% of the time
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Compared 14% of the time
SolarWinds AppOptics vs Zenoss Cloud Logo
SolarWinds AppOptics vs Zenoss Cloud
Compared 13% of the time
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Product Reports

Buyer's Guide
Network Monitoring Software
January 2025
ManageEngine IT360 reportDownload ManageEngine IT360 product report
Buyer's Guide
Zenoss Cloud
December 2024
Zenoss Cloud reportDownload Zenoss Cloud product report
 

Also Known As

IT360
Cloud Monitoring, Zenoss Service Dynamics
 

Learn More

Video not available
ManageEngine
Video not available
Zenoss
 

Overview

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

Zenoss Cloud revolutionizes IT infrastructure monitoring with a service-centric approach, prioritizing the overall health of services and applications. Harnessing the power of Artificial Intelligence and Machine Learning (AIOps), Zenoss Cloud offers end-to-end visibility across servers, networks, storage, and applications. Real-time monitoring, event correlation, and automated remediation ensure immediate insights and efficient issue resolution. The customizable dashboards empower users to tailor visualizations to their needs, while scalability accommodates diverse infrastructures. Zenoss Cloud guarantees improved application performance, reduced downtime, and enhanced IT efficiency, making it an ideal choice for businesses of all sizes, from small enterprises seeking simplicity to large corporations requiring advanced scalability. Experience unified monitoring and proactive management with Zenoss Cloud, a comprehensive solution that transforms IT infrastructure optimization in today's complex environments.
 

Sample Customers

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source
2degrees, Rackspace, State of North Dakota, El Paso Independent School District, NWN Corporation
Buyer's Guide
ManageEngine IT360 vs. Zenoss Cloud
January 2025
Free Report: ManageEngine IT360 vs. Zenoss Cloud
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