

ScienceLogic and Meraki Dashboard compete in IT infrastructure monitoring and network management. ScienceLogic appears to have the upper hand with its extensive customization options and robust support for on-premises setups, appealing to complex IT environments.
Features: ScienceLogic showcases strong customization capabilities and supports a multi-tenant environment, effectively monitoring diverse infrastructure components while offering built-in automation. Meraki Dashboard stands out with its cloud-based management system, providing presence analytics, Layer 7 filtering, and seamless VPN connectivity, which simplifies network activities under a single pane of view.
Room for Improvement: ScienceLogic could enhance its offerings by improving its reporting and simplifying the setup process, in addition to expanding integration options and refining notification features. Meraki Dashboard could improve its user-friendliness, especially in navigation and configuration. It also faces criticism for its reliance on licensing for functionality and a lack of feature granularity compared to traditional systems.
Ease of Deployment and Customer Service: ScienceLogic supports robust on-premises setups, suitable for environments needing localized control, with customer service praised for expertise and responsiveness. Meraki Dashboard is tailored for cloud deployments, offering a simple process for hybrid or fully virtual setups. While its customer service receives positive remarks, ScienceLogic is often viewed as superior by users.
Pricing and ROI: ScienceLogic's pricing, based on device tiers and storage needs, can become substantial for large-scale operations but offers a high ROI through customizable monitoring and efficiency gains. Meraki Dashboard, though seen as expensive, emphasizes total cost of ownership through subscription-based licensing, aligning its comprehensive network visibility and management benefits with its cost, leading to a substantial ROI through reduced network management time and improved operational efficiency.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
The support response time can be slow, sometimes taking up to fifteen hours.
When our site went down, Cisco's technical support was very responsive and effective, so I would rate them nine out of ten for their support.
They are instantly available for technical support from Meraki Dashboard.
Problems with Skylar may require longer wait times due to limited resource expertise.
I received excellent support from ScienceLogic.
We have a lab environment to test solutions before offering them to customers, ensuring everything works correctly.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
Stability should relate to whether the platform fails, stops working, or breaks.
There is a need for price reductions in developing countries, as the cost of Meraki is quite high.
The cameras are not connected through Meraki, but all other devices are on Meraki networks.
It provides many insights out of the box without any need to search for them.
While some other companies have easier APIs, using this solution demands significant expertise.
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
If we involve a third-party vendor, the price will definitely go up.
I would rate the pricing for Meraki Dashboard as one.
It could be cheaper.
ScienceLogic is not that expensive and is cost-effective overall.
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
The most valuable feature for me is the cloud dashboard.
It summarizes everything in one place, which is very important for our organization.
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring.
The CMDB update and the automatic CMDB update are valuable.
| Product | Market Share (%) |
|---|---|
| ScienceLogic | 1.1% |
| Meraki Dashboard | 0.8% |
| Other | 98.1% |


| Company Size | Count |
|---|---|
| Small Business | 22 |
| Midsize Enterprise | 13 |
| Large Enterprise | 26 |
| Company Size | Count |
|---|---|
| Small Business | 13 |
| Midsize Enterprise | 11 |
| Large Enterprise | 24 |
Meraki Dashboard is a comprehensive cloud-based platform that offers centralized management and control for all Meraki networking and security products. It provides a user-friendly interface, allowing administrators to easily monitor and configure their network infrastructure from anywhere. With real-time visibility, troubleshooting becomes effortless, ensuring optimal performance and minimizing downtime.
The intuitive dashboard offers a holistic view of the network, enabling quick identification of potential issues and proactive measures. It simplifies network deployment and scaling, with zero-touch provisioning and automatic firmware updates. The robust security features include advanced threat protection, content filtering, and VPN connectivity.
Meraki Dashboard also offers powerful analytics and reporting capabilities, providing valuable insights into network usage, application performance, and user behavior. With its seamless integration and scalability,
Meraki Dashboard is the ideal solution for organizations of all sizes, ensuring efficient network management and enhanced productivity.
ScienceLogic excels in customizable dashboards, seamless integrations, and real-time data analysis, supporting diverse IT environments with multi-tenant capabilities.
ScienceLogic provides robust infrastructure and network monitoring, catering to cloud, applications, and server environments. It supports hybrid setups, integrating with CMDB and ticketing systems while automating incident management. ScienceLogic's PowerPacks eliminate visibility gaps and its adaptable nature supports modern and legacy systems. Offering agentless monitoring, it ensures efficient operations with scalable infrastructure support and detailed reporting. However, the interface complexity and need for professional support can present usability challenges. Enhancements in reporting, application coverage, API support, and customization are desirable for improved user experience.
What are ScienceLogic's most important features?ScienceLogic is often implemented across industries requiring detailed attention to infrastructure and network monitoring. It finds utility in managing hybrid environments, integrating seamlessly with essential systems like CMDB and ticketing platforms. Its scalability and adaptability are valued in unifying complex, diverse environments under one monitoring platform.
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