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Meraki Dashboard vs ScienceLogic comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.1
Meraki Dashboard streamlines remote access, saving time and reducing IT workload, though ROI measurement can be challenging for some.
Sentiment score
7.0
ScienceLogic enhances efficiency, visibility, and reduces incidents, providing long-term ROI and improved company image and operations.
The return on investment is fair but often challenged by medium-sized businesses who may question its adequacy.
CEO / Co-Founder at Aiops ltd
 

Customer Service

Sentiment score
7.0
Meraki Dashboard support is generally praised for responsiveness, though some users experience delays and rely on self-research.
Sentiment score
7.8
ScienceLogic's support is praised for responsiveness, expertise, and proactive problem-solving, often deemed industry-leading by users.
The support response time can be slow, sometimes taking up to fifteen hours.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
I evaluate customer service and technical support as helpful when we need it; you call them, and they help you through everything.
Video Conference Manager at a legal firm with 1,001-5,000 employees
When I do have to use them, they are excellent.
Network Engineer at a government with 1,001-5,000 employees
Problems with Skylar may require longer wait times due to limited resource expertise.
CEO / Co-Founder at Aiops ltd
I received excellent support from ScienceLogic.
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
We have a lab environment to test solutions before offering them to customers, ensuring everything works correctly.
Assistant Consultant at Tata Consultancy
 

Scalability Issues

Sentiment score
5.0
The Meraki Dashboard is praised for scalability, ease of integration, quick setup, and efficient management of users and devices.
Sentiment score
6.7
ScienceLogic excels in scalability and adaptability, supporting large deployments, though minor challenges exist in hardware and user onboarding.
Sometimes the new features do not clearly indicate whether there is an additional cost associated with my licensing level.
Principal Systems Engineer at a manufacturing company with 1,001-5,000 employees
If you have flexibility in your network design, expansion is very easy.
Sr Ict Engineer at ICAD-KSA
Meraki Dashboard scales very seamlessly as integration is straightforward.
Technical Support Engineer at AlifCloud IT Consulting Pvt. Ltd.
 

Stability Issues

Sentiment score
7.0
Meraki Dashboard is reliable and stable with proactive alerts, minimal issues, self-healing capabilities, and excellent management features.
Sentiment score
7.0
ScienceLogic is reliable and stable, with strong support, handling large volumes efficiently despite minor bugs during upgrades.
We have not encountered any downtime related to the Meraki cloud feature in the last five years.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
The network has been working for the past 2.5 years and is performing very well.
Sr Ict Engineer at ICAD-KSA
I rarely, if ever, have experienced any outage with Meraki Dashboard.
Technical Support Engineer at AlifCloud IT Consulting Pvt. Ltd.
Stability should relate to whether the platform fails, stops working, or breaks.
CEO / Co-Founder at Aiops ltd
 

Room For Improvement

The Meraki Dashboard needs cost reduction, improved integration, intuitive interface, enhanced features, and better support for user satisfaction.
ScienceLogic struggles with complexity, requiring UI simplification, integration improvements, better support, and enhanced monitoring and automation features.
A backup feature for devices in Meraki, including a way to back up and export backups of devices from the portal.
Principal Systems Engineer at a manufacturing company with 1,001-5,000 employees
There is a need for price reductions in developing countries, as the cost of Meraki is quite high.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
The cameras are not connected through Meraki, but all other devices are on Meraki networks.
IT Manager at Fawaz
While some other companies have easier APIs, using this solution demands significant expertise.
CEO / Co-Founder at Aiops ltd
If the knowledge for implementation could be spread through articles, it would reduce this dependency.
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
Integrating observability and APM monitoring into the overall portfolio would be beneficial.
Solution Architect at a consultancy with 10,001+ employees
 

Setup Cost

Meraki Dashboard pricing is high but valued for reliability and simplicity; costs vary by equipment and licensing duration.
ScienceLogic offers flexible but potentially costly pricing, emphasizing understanding business needs to justify its robust capabilities.
The cost of the Meraki solution is high, which may not be affordable for smaller companies, especially in developing countries.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
If we involve a third-party vendor, the price will definitely go up.
IT Manager at Fawaz
My experience with pricing, setup cost, and licensing is that it is very expensive.
Network Engineer at a government with 1,001-5,000 employees
It could be cheaper.
Solution Architect at a consultancy with 10,001+ employees
ScienceLogic is not that expensive and is cost-effective overall.
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
 

Valuable Features

Meraki Dashboard provides intuitive, scalable cloud-based network management with remote access, advanced security, and comprehensive multi-site visibility and analytics.
ScienceLogic delivers versatile IT management with robust monitoring, automation, and integration, ensuring efficient operations across diverse infrastructures.
Meraki Dashboard positively impacts my organization by enabling live monitoring. If someone unplugs the power cable, if the switches are down, if there is an outage, or if there is any misconfiguration, we get an alert from Cisco in our mailbox.
System Analyst II at IT solutions consultings
Meraki Dashboard offers an exceptional centralized management solution that allows easy updates and monitoring of various network features, including bandwidth usage and content filtering.
Senior Assistant Director Information Technology at a non-tech company with 10,001+ employees
The most valuable feature for me is the cloud dashboard.
Senior Network Engineer at a healthcare company with 10,001+ employees
Notably, its automation features, such as Runbook action, enable domain experts like me to execute one-click automation solutions, which contributes significantly to reducing MTTR.
Chief Architect - Cloud Xperienz Platform - CIS Technology Office at LTI - Larsen & Toubro Infotech
The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring.
CEO / Co-Founder at Aiops ltd
The CMDB update and the automatic CMDB update are valuable.
Solution Architect at a consultancy with 10,001+ employees
 

Categories and Ranking

Meraki Dashboard
Ranking in Network Monitoring Software
10th
Average Rating
8.6
Reviews Sentiment
6.1
Number of Reviews
66
Ranking in other categories
No ranking in other categories
ScienceLogic
Ranking in Network Monitoring Software
23rd
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (6th), Unified Communications Monitoring (1st), Server Monitoring (9th), IT Infrastructure Monitoring (17th), IT Operations Analytics (10th), Cloud Monitoring Software (14th), AIOps (11th)
 

Mindshare comparison

As of September 2026, in the Network Monitoring Software category, the mindshare of Meraki Dashboard is 0.8%, down from 1.1% compared to the previous year. The mindshare of ScienceLogic is 1.4%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software Mindshare Distribution
ProductMindshare (%)
Meraki Dashboard0.8%
ScienceLogic1.4%
Other97.8%
Network Monitoring Software
 

Featured Reviews

NF
IT Network Manager at a tech services company with 10,001+ employees
Cloud-based management has simplified global Wi-Fi operations and improved daily troubleshooting
What I would like to improve in Meraki Dashboard is the template part, which is really helping me to manage at large scale. Integration with AI or native AI functionality would be interesting depending on the price, how far it goes, and how far it shares the information I have. For the rest, it is quite straightforward. The next tool maybe to be integrated, which I do not know if it exists today within Meraki, is IPAM management for IP address management. I do not know if it is part of the roadmap, but it is something I have to use on a dedicated platform, so integrating this would be interesting as well. Finally, I would rate Meraki Dashboard overall as a 9 out of 10. There are still some missing features, but there are also some considerations. I am familiar with the Chinese situation where there is a dedicated portal for China, so if I need to deploy access points in China, I have to connect to a dedicated portal due to the regulations in that country. However, this is not due to Cisco or company policy.
Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.
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911,994 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
10%
Construction Company
10%
Healthcare Company
9%
Comms Service Provider
7%
Financial Services Firm
11%
Manufacturing Company
10%
Construction Company
9%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise14
Large Enterprise31
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise27
 

Questions from the Community

What is your experience regarding pricing and costs for Meraki Dashboard?
My experience with pricing, setup costs, and licensing is that it is what it is. It is pricey and sometimes surprising. Of course, with Cisco, you pay for the premium because it is a premium produc...
What needs improvement with Meraki Dashboard?
I think Meraki Dashboard can be improved with a couple of additional features, such as the ability to download analytics into a spreadsheet, which is not currently available, the ability to configu...
What is your primary use case for Meraki Dashboard?
The main use case for Meraki Dashboard is to manage the Meraki Dashboard ecosystem, and the main reason is the ease of use.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
What is your primary use case for ScienceLogic?
Our usual use case of ScienceLogic is as a strategic monitoring tool for all the customers in our company, and because of that reason, all the accounts and projects are migrated from other monitori...
 

Overview

 

Sample Customers

Coop eG, Peet's Coffee & Tea, Priefert Manufacturing, Century Care Management, Clifton College, Zürs Ski Resort, Capital FM Arena, MAXI Autohöfe
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about Meraki Dashboard vs. ScienceLogic and other solutions. Updated: September 2026.
911,994 professionals have used our research since 2012.