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Meraki MX vs Sophos Cyberoam UTM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.0
Meraki MX's customer service is praised for 24/7 availability and efficiency, despite occasional delays and varying expertise levels.
Sentiment score
7.2
Sophos Cyberoam UTM's support is generally responsive and knowledgeable, though customer experiences vary in speed and solution effectiveness.
 

Room For Improvement

Sentiment score
4.9
Meraki MX needs improved features, lower costs, more security, better integration, enhanced management, and combined platform functionalities.
Sentiment score
4.4
Sophos Cyberoam UTM users highlight performance, pricing, software, configuration issues, requiring improvements in security features, support, and management.
 

Scalability Issues

Sentiment score
8.4
Meraki MX offers scalable solutions for various needs, efficiently supporting from small to enterprise operations despite some hardware limits.
Sentiment score
6.8
Sophos Cyberoam UTM is praised for scalability, supporting thousands of users, though some note hardware limitations for expansions.
 

Setup Cost

Sentiment score
5.5
Meraki MX pricing is high but valued for ease of use and features, with flexible licenses and negotiable discounts.
Sentiment score
5.0
Sophos Cyberoam UTM offers competitive pricing, though renewal costs are high; licensing provides flexible subscriptions based on needs.
 

Stability Issues

Sentiment score
8.2
Meraki MX is stable, excels in harsh environments, but faces occasional feature issues and sporadic reboots, mostly rated highly.
Sentiment score
8.5
Sophos Cyberoam UTM is praised for stability, reliable performance, and high user ratings, with occasional minor issues resolved.
 

Valuable Features

Sentiment score
8.3
Meraki MX provides user-friendly, cloud-managed network security with features like AutoVPN, SD-WAN, traffic shaping, and automatic updates.
Sentiment score
8.0
Sophos Cyberoam UTM provides comprehensive security, user identity-based policies, and network resilience with easy management and advanced protection features.
 

Categories and Ranking

Meraki MX
Ranking in Unified Threat Management (UTM)
3rd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
62
Ranking in other categories
No ranking in other categories
Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
10th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
82
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Unified Threat Management (UTM) category, the mindshare of Meraki MX is 18.7%, down from 19.4% compared to the previous year. The mindshare of Sophos Cyberoam UTM is 1.3%, down from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM)
 

Featured Reviews

Mike Cote - PeerSpot reviewer
Easy to manage and dashboard allows us to see and manage customers
The solution's most valuable feature is the Meraki dashboard, which is a single pane of glass. The dashboard allows us to see and manage all our Meraki customers. Since it's cloud-based management, we can remotely support Meraki, which makes it easy for us. We like to sell and deploy Meraki MX because of the ease of management.
Kiarash Heydari - PeerSpot reviewer
Stable and has a straightforward setup; reporting is fast and easy
Sophos Cyberoam UTM has room for improvement in specific rules-based objects and redesign. The solution also needs to improve in adding rules and policies, including renewing and finding policies. The Sophos team should make Sophos Cyberoam UTM policies and rules better and more useful than the old ones because that can be difficult and confusing sometimes. For example, adding policies or rules can be confusing, and that can be risky. To improve Sophos Cyberoam UTM, Sophos should add an IPS or IDS signature feature in the current plans offered to customers. Upgrading or patching the solution can be slow, so that's another area for improvement. In the next version of Sophos Cyberoam UTM, I want it to have an appliance management feature, similar to what's in FortiManager, where you can connect all appliances and manage the devices because that would be easier in terms of reporting.
report
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Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
15%
Manufacturing Company
5%
Retailer
5%
Computer Software Company
28%
Financial Services Firm
14%
Media Company
10%
Real Estate/Law Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What needs improvement with Sophos Cyberoam UTM?
They could improve the product by enhancing hardware reliability, addressing occasional memory overflow issues, and improving scalability without compromising performance.
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

Hyatt, ONS
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Find out what your peers are saying about Meraki MX vs. Sophos Cyberoam UTM and other solutions. Updated: November 2024.
823,875 professionals have used our research since 2012.