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Meraki MX vs Sophos Cyberoam UTM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.4
Meraki MX streamlines network management with cost savings, quick setup, and reliable performance, offering justified long-term ROI.
Sentiment score
7.7
Sophos Cyberoam UTM is cost-effective, enhances efficiency, saves resources, and offers strong security, justifying its investment.
 

Customer Service

Sentiment score
8.0
Meraki MX customer service is efficient and accessible, though some users report minor issues with advanced features and escalations.
Sentiment score
7.2
Sophos Cyberoam UTM offers highly rated 24/7 technical support, though service consistency and response times vary among users.
They resolve issues timely once connected.
 

Scalability Issues

Sentiment score
8.3
Meraki MX is highly scalable, supporting diverse environments and users efficiently, though hardware upgrades may occasionally be needed.
Sentiment score
6.8
Sophos Cyberoam UTM is praised for scalability in small to medium businesses, though some hardware updates may be necessary.
We have Juniper solutions, and I would say the Juniper solutions can scale better, however, this solution is still very scalable.
 

Stability Issues

Sentiment score
8.2
Meraki MX offers robust stability, though some users face minor VPN and load balancing challenges, requiring occasional reboots.
Sentiment score
8.5
Sophos Cyberoam UTM is stable and reliable, with minor issues, improved over time, and highly rated by users.
 

Room For Improvement

Meraki MX requires enhancements in VPN, security, load balancing, integrations, enterprise features, and management, with cost and support concerns.
Sophos Cyberoam UTM users report high traffic performance issues, scalability challenges, and need for improved documentation, support, and pricing transparency.
Data is the only path, so optimization is essential.
It would be beneficial if phone calls or SMS for two-factor authentication were available.
 

Setup Cost

Meraki MX pricing is high but offers value through cloud management, with costs varying by complexity and deployment size.
Sophos Cyberoam UTM offers competitive pricing with flexible subscription options, valued for its features despite high licensing costs.
It is neither expensive nor cheap.
In terms of pricing, I would say it is not the cheapest, but it was comparable to the others.
 

Valuable Features

Meraki MX is praised for its easy setup, cloud management, reliable security, intuitive interface, and efficient network management features.
Sophos Cyberoam UTM offers comprehensive security features, intuitive management, and scalability, ideal for small to medium enterprises.
Since cybersecurity is my main concern, this type of miscommunication relating to vulnerability blocking is crucial.
We understand that Cisco solutions are very reliable, and we really like the simple management.
It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients.
 

Categories and Ranking

Meraki MX
Ranking in Unified Threat Management (UTM)
2nd
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
64
Ranking in other categories
No ranking in other categories
Sophos Cyberoam UTM
Ranking in Unified Threat Management (UTM)
10th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
83
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Unified Threat Management (UTM) category, the mindshare of Meraki MX is 13.9%, down from 16.9% compared to the previous year. The mindshare of Sophos Cyberoam UTM is 1.1%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Threat Management (UTM)
 

Featured Reviews

David Fartouk - PeerSpot reviewer
Reliablity and simple management facilitates seamless solution integration
We are still using other solutions. We had solutions from HP Aruba and Juniper as well. Eventually, we plan to remove the Aruba and deploy something else, which is basically the Meraki and the Juniper Mist. We are migrating from Aruba to Meraki. We think the Aruba solution was complex despite being stable. Managing it is cumbersome. There were questions about the company's stability.
Dipak M Gohil - PeerSpot reviewer
Centralized management enhances remote work with comprehensive security and efficient VPN
The VPN is the most usable feature and is advisable for us to work from home. It provides bandwidth management, category management of websites, blocking certain elements, IPS blocking, DDoS protection, and VPN management between sites and clients. It offers centralized management, which allows us to use everything from a central console.
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Use our free recommendation engine to learn which Unified Threat Management (UTM) solutions are best for your needs.
845,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
28%
Computer Software Company
15%
Manufacturing Company
5%
Comms Service Provider
5%
Computer Software Company
32%
Financial Services Firm
13%
Real Estate/Law Firm
10%
Media Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Fortigate 60d vs. Meraki MX67 for a small company without a dedicated IT Department
We have Meraki Mx devices now, we are looking to replace them. But that is because the Meraki MX platform lacks SSL Inspection, Granular Firewall rules (Block only, no allow setting), client vpn re...
Which is better - Meraki MX or Cisco ASA Firewall?
Cisco Adaptive Security Appliance (ASA) software is the operating software for the Cisco ASA suite. It supports network security and firewall options. We researched both Meraki and ASA. We liked t...
What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
What do you like most about Sophos Cyberoam UTM?
The solution works perfectly without any users.
What is your experience regarding pricing and costs for Sophos Cyberoam UTM?
The features and the overall package provided by Sophos are satisfactory in terms of sizing and pricing, which influenced our decision to continue using it.
What needs improvement with Sophos Cyberoam UTM?
I face issues when connecting to the VPN since it requires an authenticator. It would be beneficial if phone calls or SMS for two-factor authentication were available. Furthermore, during emergency...
 

Also Known As

MX64, MX64W, MX84, MX100, MX400, MX600
No data available
 

Overview

 

Sample Customers

Hyatt, ONS
Gulf Corporation for Technology, Maridive & Oil Services, Fidelity Bank, Petra University, Capital FM Kenya, Safari Park Hotel and Casino, Mayfair Casino, Pacific International Lines, Mozambique Ministry of Education, University of Namibia, Royal Hospital for Neuro-disability, University of Hawai, New Delhi Municipal Council
Find out what your peers are saying about Meraki MX vs. Sophos Cyberoam UTM and other solutions. Updated: February 2025.
845,406 professionals have used our research since 2012.