We performed a comparison between MHR iTrent and SAP HCM based on real PeerSpot user reviews.
Find out in this report how the two Cloud HCM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"I think HCM was the most stable for me...It is a very scalable product."
"The most valuable feature is Organizational Management (OM)."
"The stability of the solution is good."
"The compliance management functionality is quite good."
"Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
"Technical support is excellent."
"The tool's best feature is SAP SuccessFactors."
"It is a scalable solution. There are three administrators maintaining the solution: an HR person, a payroll person, and one backup."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"Customer support and getting help from MHR iTrent are not great at all."
"The breadth of functionality offered by SAP HCM comes at a cost."
"SAP HCM cannot integrate with other third-party applications. One of the drawbacks we encounter with SAP HCM, specifically in payroll management, is the limitation regarding changing payroll areas within the same month. For instance, if an employee transitions from staff to non-staff status during the month, we face difficulties because the system doesn't allow us to change the payroll."
"Reports need to be added on the time management side."
"SAP now does the most innovation for the cloud solution and less innovation for the on-premises client."
"The current platform is quite rigid and not as flexible and end-user friendly as other HR solutions."
"I'm currently working for a state-owned government company, and we need to follow some standards and regulations. We also have a strategy to be followed. Sometimes the template and the format are not available in the SAP HCM, so we have to work around this limitation. The tax also sometimes changes in my country, and we have to redo everything to change the payroll calculations, benefits, and things like that. The talent management feature can be improved. It is currently very simple in SAP HCM. SAP is also very hard to integrate. In terms of monitoring, there are no monitoring tools, but as long as we take care of the disk capacity, there is no problem."
"The limitation of HCM compared to new-era human capital management solutions is the cost."
"It would be very helpful for our company if a new version was released with the ability to contain all of the things that we have newly introduced in our company."
MHR iTrent is ranked 21st in Cloud HCM with 2 reviews while SAP HCM is ranked 3rd in Cloud HCM with 48 reviews. MHR iTrent is rated 4.6, while SAP HCM is rated 7.6. The top reviewer of MHR iTrent writes "A scalable solution with good functionalities, but customer support needs to improve". On the other hand, the top reviewer of SAP HCM writes "Allows you to generate reports, easy integration and offers out-of-the-box support". MHR iTrent is most compared with Oracle HCM Cloud and Workday, whereas SAP HCM is most compared with SAP SuccessFactors, Workday, Oracle HCM Cloud, ADP GlobalView Payroll and PeopleStrong . See our MHR iTrent vs. SAP HCM report.
See our list of best Cloud HCM vendors and best Benefits Administration vendors.
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