Microsoft 365 Business vs Office 365 comparison

Microsoft 365 Business and Office 365 are both solutions in the Content Collaboration Platforms category. Microsoft 365 Business is ranked #8 with an average rating of 8.2, while Office 365 is ranked #9 with an average rating of 8.0. Microsoft 365 Business holds a 1.5% mindshare in CCP, compared to Office 365’s 5.5% mindshare. Additionally, 97% of Microsoft 365 Business users are willing to recommend the solution, compared to 94% of Office 365 users who would recommend it.

Microsoft 365 Business

Read 244 Microsoft 365 Business reviews

580 Views
243 Comparison Views

97% willing to recommend

Office 365

Read 83 Office 365 reviews

2,039 Views
937 Comparison Views

94% willing to recommend

Microsoft 365 Business

Office 365

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Microsoft 365 Business and Office 365 based on real PeerSpot user reviews.

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Microsoft 365 Business vs. Office 365 Report (Updated: April 2025).

Buyer's Guide

Microsoft 365 Business vs. Office 365

April 2025

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Helped 849,190 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft 365 Business

Ranking in Content Collaboration Platforms

8th

Average Rating

8.4

Reviews Sentiment

6.8

Number of Reviews

244

Ranking in other categories

Mobile Device Management (MDM) (2nd)

Office 365

Ranking in Content Collaboration Platforms

9th

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Content Collaboration Platforms category, the mindshare of Microsoft 365 Business is 1.5%, down from 1.8% compared to the previous year. The mindshare of Office 365 is 5.5%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Content Collaboration Platforms

Featured Reviews

Luca Turco

ICT Manager at Calzavara S.p.A

Subscription model ensures continuous updates and connectivity across devices

The subscription model of Microsoft 365 Business is beneficial since it provides continuous updates, including functional updates and transformations of the product. This contrasts with older perpetual licenses that rarely received updates. The overall suite is very complete, and being tied to a vendor that improves week by week is of great value. Implemented features like sharing calendars and access to emails on multiple devices enhance basic functionalities that were previously lacking.

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Minos Pitsillides

IT Director at IT-Flow ltd

Excellent technical support, easy to install, but the price, while affordable, could be improved

Office 365 is scalable, but it is dependent on the situation. We don't have a problem with it from an organizational standpoint. They started with 100 employees and then added another 500 after six months, for a total of 600 employees. The setup of new users, new emails, and new applications to be assigned to the new users is straightforward. They also provide the PowerShell command, which they provided more, development type, like, for example, you can create users, not manually, but through a script that can create users, for example, 100 users in two, three minutes, and you don't do it manually. They're fantastic. My portfolio contains approximately 50 companies. Office 365 is our primary platform for the 50 companies. I only have one on G Suite, and the majority of them will be migrating from G Suite to 365 in the coming month.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The packages provided in the solution enable my company's team members to carry out their daily tasks."

"The solution is stable and easy to use."

"It is easy to use."

"I feel the solution to be scalable."

"Microsoft Teams is the feature that I am currently leveraging for meetings, conferencing, and search-based functionalities. We've been able to extend some applications to Microsoft Teams."

"I don't have any issues with Microsoft 365 Business, it's a good tool."

"It's easy to use."

"I like everything. For me, this is a perfect product. It is rich in terms of features, and new functionalities are available very often. It is super straightforward to install, and their technical support is the best that I've ever seen."

More Microsoft 365 Business pros

"Adaptable solution with a good interface. It's easy to set up and easy to use."

"The most valuable feature of Office 365 is that it has many solutions bundled together."

"There are all sorts of really good tools for use on the information security side that allow us to make sure that our people are doing business and doing business right."

"The most valuable feature is the integration between net and mobile devices."

"There are no more server and hardware operational costs and downtime, updates, etc. for all the workloads available. Newer features and updates are available immediately. Can be managed from a single web interface. Cloud-based, so same experience for all users, regardless of location."

"It is stable."

"The most valuable feature of Office 365 is automatic saving. If something happens on the computer your work is saved."

"The most valuable feature is the integration with OneDrive, which has allowed us, a small business, easy access to a cloud environment, with no need to back up the data from five different computers."

More Office 365 pros

Cons

"The solution could improve by providing better integration with other platforms."

"From the perspective of a developer, the interface could be more user-friendly. It is quite difficult to use."

"The security features and the engine they are using are not good enough. They are not able to protect you from phishing attacks, which is the biggest drawback of this solution. We have been getting phishing emails, and I have been chasing Microsoft every single day. In terms of configuration, all the controls that they have recommended are in place, but we are still getting a lot of phishing emails. I would like to see a feature that allows us to share a folder from an online archive, which is a sort of mailbox attached to the primary mailbox. Currently, you can share folders, contacts, and calendars only in the primary mailbox. You can't share any folder or other things from the online archive. The limit of the primary mailbox is 50 GB, whereas the online archive is unlimited, so it would be useful if we can share a folder from the online archive."

"Sometimes it is quite hard to get a grasp on what features are going to be available at what time. For instance, we had to wait for a very long time on the breakout rules in Teams. There is a roadmap and there are also some blog posts, but you never know when you're going to get it. So it would be preferable to get it more in advance."

"For the end-user, it's always nice if the product is cheaper, especially for home use."

"Areas that need improvement are pricing, stability, and scalability."

"The solution isn't stable."

"I would like to see cheaper licensing fees."

More Microsoft 365 Business cons

"Data protection and email security are almost the same for all the organizations, irrespective of their segment (SMB or enterprises), with standard subscription at least basic Data loss prevention and Advance threat protection can be enabled for SMB segments, it is available in enterprise version / Premium versions."

"As a private user, I do not appreciate the cloud features, but I doubt that this is something Microsoft would consider a feature request."

"In the next release, I would like to have a more intuitive tutorial."

"It would be a fantastic opportunity if their solution could be used in combination with VoIP software, allowing you to combine VoIP software and Office 365 on a single platform."

"Their support is so terrible and unusable except during dire emergencies."

"Normally, they have a way to work with specific developments, and I think they shouldn't allow the partners to make some changes they have made. When I have a client with a lot of changes, we have a problem with that because there aren't rules to develop inside the ERP, so you can do anything."

"It needs improvements around its compatibility with non-Microsoft products."

"A need that a company like ours has is that we want to be able to have data flow into one tool, for example, for all the management of tasks through the company and workflow of who is doing what and so on. There are no real solutions for this at the moment in Office 365. It would be nice if they could implement this in the next release, so we can have one solution from one company giving us the whole data and flow of data into the company."

More Office 365 cons

Pricing and Cost Advice

"Licensing fees are paid on a yearly basis."

"I have no issues with the pricing and licensing is on a yearly basis."

"They offer corporate subscriptions for the platform. We have to renew it yearly."

"There is a licensing cost, but considering the features that it's equipped with, it's not that expensive."

"As a customer, I would like the licensing fees should be cheaper."

"With Microsoft 365 Business, the prices are cheaper if you opt to pay yearly towards the licensing costs rather than monthly."

"Licensing fees are paid on a yearly basis."

"It is certainly expensive, but you need it, so you pay for it. There is not much price negotiation, but the product is good. We're going to keep using it despite it being expensive. There isn't any good alternative."

More Microsoft 365 Business pricing and cost advice

"The pricing/licensing is easy to manage."

"Most of the time, we purchase Microsoft Exchange licenses, which are less expensive and provide only an email platform and 50 gigabytes of email storage for free."

"For the moment, we are paying on a monthly basis because we are still adapting the support and how we want to proceed. I think we will move to paying for the annual license."

"Good reporting and good value subscriptions for international calls."

"The pricing is not really high, but one can get the software with the license key for free."

"The price of Office 365 is very expensive."

"We have a license to use this solution. We have an E3 license which covers many different solutions."

"Licensing, billing, and accounting are available from the management interface."

More Office 365 pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

10%

Healthcare Company

Government

Educational Organization

79%

Computer Software Company

Financial Services Firm

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Microsoft 365 Business?

The product's initial setup phase was straightforward.

See all answers

What is your experience regarding pricing and costs for Microsoft 365 Business?

The solution might be considered pricey for some, however, the comprehensiveness of the suite justifies its cost. It is generally still worth the money and is cost-effective when considering the pr...

See all answers

What needs improvement with Microsoft 365 Business?

Price is an area for improvement, as spending less money would always be preferable. However, the comprehensive nature of the solution justifies the cost.

See all answers

What are the differences between SnapComms and Office 365?

Here are the key differences between SnapComms and Office 365: SnapComms is specifically designed for employee communications, while Office 365 is a suite of productivity tools for bus...

See all answers

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Compared 13% of the time

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Compared 9% of the time

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Compared 8% of the time

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Compared 8% of the time

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Product Reports

Buyer's Guide

Microsoft 365 Business

April 2025

Download Microsoft 365 Business product report

Buyer's Guide

Office 365

April 2025

Download Office 365 product report

Also Known As

Microsoft 365 E3, Microsoft 365 E5, Microsoft 365 F1, MS 365 Business

Microsoft Office 365, Office 365 Enterprise, Office 365 Enterprise E1, Office 365 Enterprise E3, Office 365 Enterprise E5, Office 365 ProPlus, Office 365 Business, Office 365 Business Essentials, Office 365 Business Premium, Office 365 F1

Overview

Microsoft 365 Business is an essential tool for organizations focusing on emails, document management, and collaboration, leveraging its cloud-based applications for daily office tasks and remote work.

Organizations utilize Microsoft 365 Business to enhance productivity and ensure secure document sharing, integrating it with tools like Word, Excel, PowerPoint, Teams, and SharePoint. It's widely used for business intelligence, mobile device management, and remote document access. Many businesses migrate to Microsoft 365 Business for better connectivity and efficiency, appreciating its seamless tool integration, which aids in financial functions and team collaboration. Users value its high productivity, extensive collaboration via Teams, and cost-effective subscription plans, despite areas needing improvement, such as admin panels, security integration, and user experience.

What are the most important features of Microsoft 365 Business?

High productivity without custom tools
Seamless integration across devices
Extensive collaboration via Teams, file sharing, and video conferencing
Offline access
Ease of use and simplicity in adding licenses
Security and cost-effectiveness of subscription plans
Auto-updating software
SharePoint, Power BI, OneDrive, Outlook integration
Unified cloud storage

What are the benefits or ROI users should look for in reviews?

Enhanced productivity and collaboration
Cost savings with subscription plans
Increased mobility and remote access
Improved document security and sharing
Seamless integration with business applications
Efficiency in business intelligence and mobile device management

In specific industries like finance and remote work-centric sectors, Microsoft 365 Business is implemented extensively for its robust document management, financial functions, and exceptional team collaboration capabilities. Its unified cloud storage and mobile access ensure teams stay connected and productive, regardless of location.

Microsoft

Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.

Microsoft

Sample Customers

Urban Agriculture Co., The Detroit Wallpaper Co., TransBlue Facility Management, Garner Food Company

Me & the Bees Lemonade

Buyer's Guide

Microsoft 365 Business vs. Office 365

April 2025

Free Report: Microsoft 365 Business vs. Office 365

Find out what your peers are saying about Microsoft 365 Business vs. Office 365 and other solutions. Updated: April 2025.

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