Try our new research platform with insights from 80,000+ expert users

Microsoft Defender Experts for Hunting vs Secureworks Taegis Managed XDR / MDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Defender Experts ...
Ranking in Managed Detection and Response (MDR)
22nd
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
Secureworks Taegis Managed ...
Ranking in Managed Detection and Response (MDR)
9th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
13
Ranking in other categories
Managed Security Services Providers (MSSP) (1st)
 

Mindshare comparison

As of February 2025, in the Managed Detection and Response (MDR) category, the mindshare of Microsoft Defender Experts for Hunting is 1.7%, down from 1.7% compared to the previous year. The mindshare of Secureworks Taegis Managed XDR / MDR is 4.7%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

GK
Provides security for organizations by detecting suspicious items
We use Microsoft Defender Experts for Hunting to support customers by updating, scanning, and installing Microsoft Defender Experts for Hunting is an antivirus that has provided security for our organization. The solution helps to detect some suspicious items for us and our clients. The…
Tom Kar - PeerSpot reviewer
Has a user-friendly setup process, but its query language needs improvement
The product has valuable features for the EDR section. We can easily isolate affected machines in the network. It helps us prevent the spreading of malware or ransomware further Secureworks Taegis ManagedXDR's query language and stability need improvement. Additionally, its price could be better…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution helps to detect some suspicious items for us and our clients."
"The pricing is flexible."
"We don't have a full SOC, so it's helpful to have them sifting through our alerts and only bringing actionable items to us."
"It provides more visibility and more control over endpoints. It reduces the noise. It clears things and only shows things that are really important. It only shows those things that need to be looked at or need to be investigated further. Other similar solutions give you a lot of alerts and other things, but Secureworks gives you a defined or less noisy view so that you can work or focus on things that are important in terms of investigation, response, and remediation."
"This solution gathers the information logs from all devices and correlates all the information. It notifies us of any critical events taking place across our networks which has been valuable."
"The solution definitely made us way more aware of the possibilities out there."
"The most valuable feature is the fast alerting and response time."
"There are some patent pending detectors within the platform that provides a lot of value."
"We can easily isolate affected machines in the network."
 

Cons

"The solution’s user interface could be improved."
"Tamper-proofing or tamper protection is still pending in Secureworks. Tamper protection will make it more secure. If I'm an admin of a device, I can uninstall an agent without the knowledge of the security or Secureworks admin. If someone gets hold of one endpoint with admin credentials, he can remove anything, and an organization will lose visibility. They need to work on providing more visibility across endpoints. A couple of times it has happened that the cloak agent is there, but it did not get activated, or there were some issues. The machine was restarted, but the cloak agent didn't run. In such cases, you have to troubleshoot. It is a big issue if a cyber attack is happening, and your machine is rebooted, but the events are not captured."
"Dell Secureworks could improve its integration with other third-party solutions."
"In terms of ROI, I'd be surprised if there is any investment return on the SIM."
"In the next release of this solution, I would like to see file integrity monitoring."
"We did a PoC of their next-gen antivirus product, but it wasn't ready yet. It was underdeveloped and caused a lot of issues. We'd like to move away from Carbon Black, but they said that it's probably still not to a point where we'd be happy with it. Carbon Black and RedCloak seem to work fine for us."
"It would be nice if the solution were a little more affordable."
"The integration with the Carbon Black sensor could be better. ManagedXDR doesn't seem to know how to extract the forensic data from an endpoint that was quarantined by Carbon Black."
"The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware."
 

Pricing and Cost Advice

Information not available
"The pricing for this solution is reasonable. One agent costs approximately 270 dirhams/70 USD for one year. There is a reduction in cost per licence as the number of licences used increases."
"It is expensive but there is no better product than this."
"Secureworks Taegis ManagedXDR is very expensive and could be more cost-effective."
"The pricing of Dell Secureworks is very reasonable."
"The Red Cloak agent is free."
"Initially, the cost was going to be something around $160 or $170. And eventually, I think they brought it down to $110 and they also threw in some endpoint protection platforms."
"The price is kind of on par. The licensing was comparable to other solutions. It's not particularly high or low."
report
Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
838,640 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
19%
Government
10%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
22%
Financial Services Firm
8%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Microsoft Defender Experts for Hunting?
The solution helps to detect some suspicious items for us and our clients.
What is your primary use case for Microsoft Defender Experts for Hunting?
We use Microsoft Defender Experts for Hunting to support customers by updating, scanning, and installing.
What do you like most about Secureworks Taegis ManagedXDR?
The most valuable feature is the support. The support chat. It's always connecting to people. And you open the chat, and it's not about that automated response. It's actually a human being that res...
What is your experience regarding pricing and costs for Secureworks Taegis ManagedXDR?
It is worth the money. It is expensive but there is no better product than this.
What needs improvement with Secureworks Taegis ManagedXDR?
The integration would look better with other products, with other EDRs, with other firewalls, with other older versions of firewalls, and the versions of software and hardware. Then, basically, it'...
 

Also Known As

No data available
Secureworks Red Cloak Managed Detection and Response, Dell Secureworks, SecureWorks Taegis Managed TDR
 

Overview

 

Sample Customers

Information Not Available
RICOH, Owens and Minor
Find out what your peers are saying about CrowdStrike, Huntress, Arctic Wolf Networks and others in Managed Detection and Response (MDR). Updated: February 2025.
838,640 professionals have used our research since 2012.