Salesforce Identity and Microsoft Entra External ID are competing solutions in the identity management space. Microsoft Entra External ID has the upper hand due to its advanced security features and pricing flexibility.
Features: Salesforce Identity includes seamless integration with third-party applications, comprehensive single sign-on, and extensive cloud application coverage. Microsoft Entra External ID offers strong security enhancements, conditional access policies, and granular control settings.
Ease of Deployment and Customer Service: Salesforce Identity is known for its intuitive deployment process and effective customer support. Microsoft Entra External ID provides efficient deployment with more granular management capabilities, offering deeper control and customization.
Pricing and ROI: Salesforce Identity offers transparent pricing with potential higher initial investment, typically yielding ROI through integration. Microsoft Entra External ID provides flexible, cost-effective subscription options allowing scalable investment, potentially enhancing ROI over time.
Microsoft Entra External ID, part of Microsoft Entra, provides highly secure digital experiences for partners, customers, citizens, patients, or any users outside your organization with customization controls. Combine external identities and user directories in one portal to seamlessly manage access across the organization.
Microsoft Entra External ID refers to all the ways you can securely interact with users outside of your organization. If you want to collaborate with partners, distributors, suppliers, or vendors, you can share your resources and define how your internal users can access external organizations. If you're a developer creating consumer-facing apps, you can manage your customers' identity experiences.
With External ID, external users can "bring their own identities." Whether they have a corporate or government-issued digital identity, or an unmanaged social identity like Google or Facebook, they can use their own credentials to sign in. The external user’s identity provider manages their identity, and you manage access to your apps with Entra ID or Entra External ID to keep your resources protected.
The following capabilities make up External ID:
Salesforce Identity provides a single, trusted identity for employees, partners, and customers, so that you can manage apps, users, and data sharing with simplicity and transparency.
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