Try our new research platform with insights from 80,000+ expert users

Microsoft Power BI vs Qlik Sense vs Salesforce Einstein Analytics comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.9
Organizations achieved substantial ROI with Microsoft Power BI, finding it cost-effective, user-friendly, and beneficial for small teams.
Sentiment score
6.4
Qlik Sense provides quick ROI through enhanced data access, improved decision-making, cost-effectiveness, and reduced manual efforts.
Sentiment score
5.8
Salesforce Einstein Analytics provides varied ROI experiences, with smaller companies and implementation stages influencing overall satisfaction and value.
In a world surrounded by data, tools that allow navigation of large data volumes ensure decisions are data-driven.
Power BI is easy to deploy within an hour, providing robust security against data leaks.
In my organization, we moved from OBI to Qlik Sense due to limitations with OBI, resulting in very high ROI.
 

Customer Service

Sentiment score
6.7
Microsoft Power BI customer service is generally responsive and effective, but many users rely on online resources for solutions.
Sentiment score
6.6
Qlik Sense customer service is excellent, but technical support receives mixed reviews; users often rely on the community for help.
Sentiment score
7.1
Salesforce Einstein Analytics' customer service is praised for effective support, professionalism, and satisfactory response time despite occasional delays.
The significant drawback I notice is that Microsoft's size makes it hard to get specific change requests addressed unless they involve a bug.
We have a partnership with Microsoft, involving multiple weekly calls with dedicated personnel to ensure our satisfaction.
While tech support is comprehensive, the stability of Qlik Sense means I generally do not need it.
Technical support requires improvement.
In Turkey, the consultant firms are very professional, and they support you.
Tech support for Salesforce Einstein Analytics is generally good.
 

Scalability Issues

Sentiment score
7.0
Microsoft Power BI scales well for diverse organizations, but large datasets and costs may affect performance and scalability potential.
Sentiment score
7.8
Qlik Sense excels in scalability, handling large data effortlessly, though licensing and integration issues may arise for some.
Sentiment score
7.7
Salesforce Einstein Analytics is highly scalable, integrating well and accommodating large user bases efficiently, despite licensing cost challenges.
You expect only a small percentage of users concurrently, but beyond a thousand concurrent users, it becomes difficult to manage.
With increasing AI capabilities, architectural developments within Microsoft, and tools like Fabric, I expect Power BI to scale accordingly.
As more data is processed, performance issues may arise.
It performs well in terms of performance and load compared to others.
I believe it is easily scalable.
 

Stability Issues

Sentiment score
7.5
Microsoft Power BI is reliable, with occasional issues on large datasets, generally viewed positively compared to similar products.
Sentiment score
7.8
Qlik Sense is reliable, with minimal issues and strong support, efficiently handling large data volumes and earning high ratings.
Sentiment score
8.2
Salesforce Einstein Analytics is praised for stability and reliability, with minor issues resolved quickly and rated highly by users.
In terms of stability, there's no data loss or leakage, and precautions are well-managed by Microsoft.
We typically do not have problems with end-user tools like Excel and Power BI.
It's not a bad grade, as I know of better products in this field.
The stability is very good.
 

Room For Improvement

Microsoft Power BI needs improved data integration, user-friendly features, enhanced visualizations, better mobile support, and clearer licensing options.
Users seek enhancements in Qlik Sense's integration, customization, analytics, and performance, alongside better interfaces, training, and collaboration features.
Salesforce Einstein Analytics needs improved usability, affordability, and integration, with enhanced reporting, customization, and transparency features.
This makes Power BI difficult to manage as loading times can reach one or two minutes, which is problematic today.
Access was more logical in how it distinguished between data and its formatting.
Microsoft updates Power BI monthly based on user community feedback.
Power BI has better visualizations and interactions with updates in 2023 that provide ease of use.
Providing an API feature to access data from the dashboard or QEDs could be beneficial.
Maybe more AI or real-time analytics could be incorporated.
There is a learning curve associated with Salesforce Einstein Analytics, particularly since users need to learn a new language.
 

Setup Cost

Microsoft Power BI provides flexible pricing with a free desktop version and paid options ideal for various enterprise needs.
Enterprise users find Qlik Sense pricing competitive yet high, with flexible licensing models requiring careful negotiation for cost efficiency.
Salesforce Einstein Analytics is subscription-based, perceived as costly, but value can be found in bundled pricing agreements.
I found the setup cost to be expensive
Power BI isn't very cheap, however, it is economical compared to other solutions available.
Compared to Power BI, it is definitely costly.
Among the BI tools and data analytics tools, Qlik is the most expensive.
For small or large organizations needing many or few licenses, pricing varies.
A benefit is that the pricing is available online, ensuring there are no hidden costs.
 

Valuable Features

Microsoft Power BI offers robust data visualization, integration, and insights, enhancing decision-making with intuitive interfaces and extensive connectivity.
Qlik Sense provides intuitive data visualization, rapid development, scalability, and customization with powerful analytics and seamless data integration.
Salesforce Einstein Analytics provides intuitive data handling, AI-powered insights, seamless integration, and scalable solutions for efficient decision-making and workflow management.
In today's data-driven environment, these tools are of substantial value, particularly for large enterprises with numerous processes that require extensive data analysis.
Within the organization, Microsoft Power BI is used to create dashboards and gain insights into data, enhancing data-driven decision-making.
The solution makes it easy for me to develop reports and publish them.
From an end-user perspective, it's convenient and performance-oriented, providing something meaningful from all the organization's data.
It is a single product that I can use as an ETL database, BI, and more.
It has an interactive interface with Qlik graphs, pivot, and interactivity, which makes it easier to use than other tools.
It allows for a personalized customer experience by providing insights.
 

Mindshare comparison

BI (Business Intelligence) Tools
Data Visualization
BI (Business Intelligence) Tools
 

Featured Reviews

James Balbach - PeerSpot reviewer
Robust system consistently elevates data visualization and seamlessly updates with user-driven advancements
Power BI is a general-use visualization system. I can express the performance of our network through high-level key performance indicators. It allows me to show detailed improvements in quality and safety and patient experience. I create improvement dashboards for task forces and work teams. I have built analytic dashboards that guide analytics, enabling research and dataset manipulation.
Vishal_Goyal - PeerSpot reviewer
In-memory data storage boosts performance
The advantages compared to other BI tools show architectural differences. The main feature is that it keeps all the data in memory. It doesn't retrieve the data from data sources when I need it on the dashboard; instead, it quickly provides the desired data, making it very fast compared to other BI tools. The ROI is very high using Qlik Sense. It offers many benefits of BI. It is flexible from a developer's point of view, allowing me to accomplish many tasks compared to other BI tools. From an end-user perspective, it's convenient and performance-oriented, providing something meaningful from all the organization's data.
Parker Goodson - PeerSpot reviewer
Helpful consistent measurements, high availability, and scales well
When it comes to generating reports, it appears that many users rely on experts to handle technical aspects. For instance, if you require a weekly report displaying accounts transitioning in and out of your modules, it seems challenging to accomplish without consulting experts for assistance. Such tasks should be user-friendly and easily achievable without external assistance. It would be beneficial to have visibility into any changes made to your account by individuals other than yourself or your team. It is also important to clearly track the history of these modifications and identify the responsible parties.
report
Use our free recommendation engine to learn which BI (Business Intelligence) Tools solutions are best for your needs.
849,475 professionals have used our research since 2012.
 

Comparison Review

it_user79932 - PeerSpot reviewer
Feb 4, 2015
Comparison of SAP BO, Tableau, QlikView, Cognos, Microsoft, OBIEE and Pentaho
1. SAP BO/BI Enterprise scalability Security Ease of use Semantic layer 2. Tableau Visualization Data discovery Turnaround time 3. IBM Cognos Enterprise scalability Security In-memory feature 4. MS BI - Flexibility 5. Pentaho - Open source but still enterprise grade 6. QlikView Data…
 

Top Industries

By visitors reading reviews
Educational Organization
41%
Financial Services Firm
8%
Computer Software Company
6%
Government
5%
Educational Organization
60%
Financial Services Firm
8%
Computer Software Company
5%
Manufacturing Company
4%
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Seeking lightweight open source BI software
There are many...It would rather depend what System BI architecture or Enterprise legacy you have at your end...I wou...
Is Power BI a complete platform or only a visualization tool?
Power BI is an advanced visualization tool oriented to big data with a very complete set of widgets to visualize info...
How does Oracle OBIEE compare with Microsoft BI?
Oracle OBIEE is great in allowing design and creativity per the individual needs of the organization. Dashboards are ...
Seeking lightweight open source BI software
It depends on the Data architecture and the complexity of your requirement. Some great tools in the market are Qlik ...
What do you like most about Qlik Sense?
The most valuable features of Qlik Sense are its speed and seamless development of web technologies.
What is your experience regarding pricing and costs for Qlik Sense?
Costs depend on the deal. They offer various licensing metrics based on our needs. For small or large organizations n...
What do you like most about Salesforce Einstein Analytics?
The tool is valuable. It's one of the greatest programs I'm currently working with, and I believe it will continue to...
What needs improvement with Salesforce Einstein Analytics?
Salesforce is working very rigorously on improvements with each release.
What is your primary use case for Salesforce Einstein Analytics?
I am a Salesforce CPQ developer. I have also worked on Einstein Analytics for reporting purposes.
 

Also Known As

SSRS, SSAS, MSBI, MS Reporting Services, Microsoft BI Tools, Microsoft Big Data, Power BI Pro, MS BI
QlikSense
Einstein Analytics, Salesforce Wave Analytics
 

Overview

 

Sample Customers

Accenture Adidas Aetna AIG Airbus Alibaba Allstate Amazon American Express Aon AT&T Audi Bank of America BASF Bayer Berkshire Hathaway Boeing Coca-Cola Comcast Cisco Coca-Cola Dell Disney Emirates Equinix FedEx Ford GE Google H&M Home Depot Honda IBM Intel JPMorgan Chase Kellogg's Kroger L'Oréal McDonald's Merck MetLife Microsoft Nike Oracle P&G PepsiCo Procter & Gamble Prudential Financial SAP Siemens Snapchat Spotify Starbucks Target Toyota T-Mobile Unilever Visa Walmart WeWork World Bank Xerox
Abbvie, Airbus, Barclays, BT Openreach, BMW, Daimler AG, HSBC, IKEA, Nationwide Building Society, Royal Mail Group, Sanofi, Siemens, Wendy'', Vodafone, Volvo
ADS Securities, Alstom Grid, American Express, Barclays Bank, Coca-Cola, CoderDojo, Dubai Multi Commodities Centre, Financial Conduct Authority
Find out what your peers are saying about Microsoft, Salesforce, Amazon Web Services (AWS) and others in BI (Business Intelligence) Tools. Updated: March 2025.
849,475 professionals have used our research since 2012.