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Oracle CRM vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

monday.com
Ranking in CRM
4th
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
226
Ranking in other categories
Project Portfolio Management (5th), Project Management Software (1st), Marketing Management (5th), Opportunity Management (2nd)
Oracle CRM
Ranking in CRM
9th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Marketing Automation (5th)
 

Mindshare comparison

As of April 2025, in the CRM category, the mindshare of monday.com is 4.3%, down from 4.6% compared to the previous year. The mindshare of Oracle CRM is 3.3%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

Jaikishan Daryanani - PeerSpot reviewer
C level has visibility into the entire timeline and status of an initiative, and real-time reporting saves work
It is meant for non-technical users. As a matter of fact, for technical users, it may seem kind of naive or non-sophisticated or something. But for non-tech people, it's a visual treat because it has functionalities and capabilities suited to their business function as well as flexibility in terms of customization to make it adaptable. monday.com is very flexible. We created workspaces for every team and they have the flexibility to create and define their own processes and data points as well as their approval processes. Viewing projects and timelines via Gantt charts in monday.com is a native functionality. The power of the dashboard is that the solution enables you to do risk, timeline, and cost-benefit analyses for your initiatives. It gives you a complete perspective on the impact of your future decisions and initiatives for the upcoming months, quarters, and years. Based on the different levels in the organization, there is visibility into what each function of the organization or each department is up to. As a manager, it gives you a live update of the tasks and any particular changes. You can track the entire project for your teams and for other teams as well. Creating a new project in monday.com takes a few seconds. If you have the templates created you can generate a project via automation. If you have a standard WBS (work breakdown structure) for every single project, you can trigger automation. When the project is approved, within a fraction of a second, the entire WBS is ready for you so that you can start putting in your updates and data. There are around 200 templates available in the solution, and that gives you a baseline to start from, whether you are doing agile management or waterfall. Once you select a template, boom, it creates a baseline structure and you can start. And even if you want to create a new project, it's still pretty simple and a matter of a few seconds.
Omair Bokhari - PeerSpot reviewer
Helps business track their customers, sales leads, and opportunities
An area for improvement is the vendors' inability to understand the customers' requirements and communicate them to Oracle. When we started to implement the tool, and during the very initial phases of the product, when Oracle launched it, our company opted for it. We faced a few challenges related to the product speed associated with some functionalities that were not available when the tool was just launched, but later on, it became available, and right now, we are actually using it. The tool is fulfilling our requirements. There were no major hiccups or challenges due to the tool. The solution's mobile app needs to be enriched with more functionalities in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Shared boards help entire teams to plan out campaigns with ease and clarity."
"It gives me an overall view of everything someone is working on. I can go to the My Work feature, click on someone's name, and see all the tasks assigned to that person; their whole workload."
"The solution is more of a streamlined Slack."
"The ability to assign members to tasks and then have them update the status on them and even ask related questions under the task has been very helpful."
"The notification system is well done."
"I like the ability to customize so that we can create a system that works for us, and easily iterate it as things change."
"I love being able to "check off" a task by changing its status to "done." It also disappears off the list when you complete it."
"Since the tool is so easy to use, our team members can all learn it quickly and create new boards, projects, tasks, and views easily."
"CRM's performance is good, we've never faced any issues with it."
"Oracle CRM is a stable solution."
"The most valuable features of the solution I like are its stability and customization."
"I find the reporting features impactful."
"Oracle CRM's best feature is its ability to customize as per specific organization's requirements."
"Oracle CRM is a versatile solution with many features and functionalities that makes it a suitable solution for many different business use cases."
"For the most part, the solution is straightforward."
"The most valuable feature of Oracle CRM is the organization it provides."
 

Cons

"Adding more features would be ideal since there are limitations as far as scalability."
"The ability to implement a timetabling functionality would be really useful for an education provider."
"The mobile application of the solution can be improved by making it more user-friendly."
"I'd like to see some kind of way to display our data to realtor partners without giving them access to our entire board."
"The permission settings require workarounds for some use cases."
"The product can be improved by adjusting some of the ways in which the "boards" work."
"I have just started to use this solution, and there are no new features that I need at this time, but it could be more user-friendly."
"I'd like to see more integration with outside software such as social media publishing sites and cloud services."
"Our infrastructure is set up for an on-premises deployment of this solution and I am concerned that the online deployment that we are moving to will not perform as well as our current on-premises storage systems. It could cause some problems, such as latency delays."
"The user interface and performance could be better."
"The cost can be a bit more expensive compared to other options."
"The user interface could be better. It's currently running on an older Java UI format, which could be upgraded to Fiori."
"A specialized team is required for managing Oracle, which is extra overhead for the customer."
"The data visualization should be better in Oracle CRM."
"The configuration requires a lot of technical intervention."
"Though Oracle CRM's support has a good reaction time, it needs to be better."
 

Pricing and Cost Advice

"The pricing of monday.com was a little bit high for us, especially here in South Africa, compared to Basecamp."
"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."
"I am using its free version."
"monday.com's pricing is fair compared to its competitors, although it is a bit more expensive than most of them. It's more expensive than Jira, Zoho, ClickUp, and Trello. But it is fairly priced when you compare the kinds of features and the capabilities that you get and the ROI."
"Fees are paid monthly per user."
"The price is reasonable for the number of users we have."
"We tell others it's about $2200 for a ten-person plan and it can be adjusted; it's easy to scale."
"I wasn't involved with the licensing, but I believe it's negotiable."
"Shifting from traditional licensing and monthly maintenance fees to a subscription-based, pay-as-you-use model offers several advantages. This approach only charges me for my transactions, aligning costs with business performance. As my company grows, the software provider's revenue grows proportionally to the increased usage. The cost and suitability of Oracle CRM depend on factors like location, industry, and compliance needs. It may be more common for US companies to use Oracle CRM and European ones to use SAP."
"We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."
"The cost of a license with support is slightly higher than a regular license."
"There is a license required to use this solution. The price is reasonable for a CRM."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a twelve. Oracle CRM is on the expensive side."
"In my region, the tool is expensive. There are no additional costs in addition to the standard licensing fees of the tool."
"Every year, we have new users, and we get new licenses. It depends on various things such as the number of users and expansion of our business lines."
"The product’s pricing is very high."
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Top Industries

By visitors reading reviews
Educational Organization
67%
Computer Software Company
4%
Financial Services Firm
4%
Manufacturing Company
3%
Computer Software Company
13%
Financial Services Firm
13%
University
12%
Government
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
I would like to have the ability to create more than two levels of subtasks in monday.com. It was a significant challenge as I often wanted to make a task dependent on another group, but it was dif...
What do you like most about Oracle CRM?
The most valuable feature is the ability to automatically enrich deals by connecting to APIs. This allows me to gather additional information about companies, number of employees, and data from the...
What is your experience regarding pricing and costs for Oracle CRM?
The price of Oracle CRM in Vietnam is high, which is a concern. Clients must buy the license once, and if there are updates in the year, they need to buy the new version.
What needs improvement with Oracle CRM?
Oracle CRM should improve in terms of AI capabilities and user interface design. Compared to Salesforce, it lacks advanced features in these areas and is not as user-friendly.
 

Comparisons

 

Also Known As

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Overview

 

Sample Customers

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Find out what your peers are saying about Oracle CRM vs. monday.com and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.