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Oracle CRM vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 20, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.9
Monday.com enhances efficiency, task management, and collaboration, offering significant productivity and financial returns through automation and improved workflows.
Sentiment score
5.7
Oracle CRM ROI varies widely, with users reporting 40-50% savings and significant process efficiency and cost reductions.
 

Customer Service

Sentiment score
7.5
monday.com's customer support is praised for responsiveness and helpfulness, with room for improvement in live chat options.
Sentiment score
6.8
Oracle CRM support is globally available and responsive, but complex issues can cause delays; 24/7 assistance is valued.
I would rate their customer service a ten.
 

Scalability Issues

Sentiment score
8.0
Monday.com offers scalability and customization for businesses, though larger enterprises and pricing for small businesses require careful consideration.
Sentiment score
7.4
Oracle CRM is highly scalable and customizable but can be complex and costly, especially with on-premises versions.
 

Stability Issues

Sentiment score
7.9
Monday.com is praised for reliable performance and stability with minimal downtime, maintaining effective project management and teamwork efficiency.
Sentiment score
7.7
Oracle CRM is stable, handles complexity well, but requires specialized teams and local data access for optimal performance.
We haven't really had any technical challenges with Oracle CRM.
 

Room For Improvement

Users seek feature enhancements for monday.com, including improved UX, automation, integrations, pricing, mobile apps, and support.
Oracle CRM needs improved integration, user interface, speed, and AI features; costs, onboarding, and support pose significant challenges.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
It's already integrated into our environment, so moving to something else will require a massive investment and change in strategy that we as an organization are not prepared to embark on just yet.
 

Setup Cost

Buyers find monday.com's pricing negotiable but higher; appreciated for functionality and scalability despite premium costs for advanced features.
Oracle CRM is costly but offers scalability, flexible pricing, and potential discounts for larger enterprises with multi-product contracts.
 

Valuable Features

Monday.com enhances productivity with customizable templates, real-time collaboration, and seamless automation, making project management intuitive for all users.
Oracle CRM excels in customization, integration, analytics, supporting various business needs with intuitive interfaces and efficient deployment.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
Currently it's meeting all our needs, hence the migration about six months ago that we moved from on-premise to OCI, to the cloud-based platform to add additional capacity and analytics.
 

Categories and Ranking

monday.com
Ranking in CRM
4th
Average Rating
9.4
Reviews Sentiment
7.4
Number of Reviews
227
Ranking in other categories
Project Portfolio Management (6th), Project Management Software (3rd), Marketing Management (5th), Opportunity Management (2nd)
Oracle CRM
Ranking in CRM
8th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
39
Ranking in other categories
Marketing Automation (5th)
 

Mindshare comparison

As of July 2025, in the CRM category, the mindshare of monday.com is 3.8%, down from 4.5% compared to the previous year. The mindshare of Oracle CRM is 3.1%, down from 3.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

Alan Chiou - PeerSpot reviewer
User-friendly interface simplifies project management but it requires stable connectivity
We primarily use monday.com for project management within our department, which includes sales, operations, and engineering monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues. The need for…
Omair Bokhari - PeerSpot reviewer
Helps business track their customers, sales leads, and opportunities
An area for improvement is the vendors' inability to understand the customers' requirements and communicate them to Oracle. When we started to implement the tool, and during the very initial phases of the product, when Oracle launched it, our company opted for it. We faced a few challenges related to the product speed associated with some functionalities that were not available when the tool was just launched, but later on, it became available, and right now, we are actually using it. The tool is fulfilling our requirements. There were no major hiccups or challenges due to the tool. The solution's mobile app needs to be enriched with more functionalities in the future.
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Top Industries

By visitors reading reviews
Educational Organization
33%
Computer Software Company
8%
Financial Services Firm
7%
Government
6%
Financial Services Firm
13%
Computer Software Company
11%
University
11%
Government
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
If monday.com was cheaper, that would be better because it's quite expensive.
What do you like most about Oracle CRM?
The most valuable feature is the ability to automatically enrich deals by connecting to APIs. This allows me to gather additional information about companies, number of employees, and data from the...
What is your experience regarding pricing and costs for Oracle CRM?
The price of Oracle CRM in Vietnam is high, which is a concern. Clients must buy the license once, and if there are updates in the year, they need to buy the new version.
What needs improvement with Oracle CRM?
Oracle CRM should improve in terms of AI capabilities and user interface design. Compared to Salesforce, it lacks advanced features in these areas and is not as user-friendly.
 

Comparisons

 

Also Known As

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Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
Find out what your peers are saying about Oracle CRM vs. monday.com and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.