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Oracle CRM vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

monday.com
Ranking in CRM
3rd
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
225
Ranking in other categories
Project Portfolio Management (1st), Project Management Software (1st), Marketing Management (3rd), Opportunity Management (1st)
Oracle CRM
Ranking in CRM
9th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Marketing Automation (5th)
 

Mindshare comparison

As of January 2025, in the CRM category, the mindshare of monday.com is 4.4%, down from 4.9% compared to the previous year. The mindshare of Oracle CRM is 3.1%, down from 4.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

Jaikishan Daryanani - PeerSpot reviewer
C level has visibility into the entire timeline and status of an initiative, and real-time reporting saves work
It is meant for non-technical users. As a matter of fact, for technical users, it may seem kind of naive or non-sophisticated or something. But for non-tech people, it's a visual treat because it has functionalities and capabilities suited to their business function as well as flexibility in terms of customization to make it adaptable. monday.com is very flexible. We created workspaces for every team and they have the flexibility to create and define their own processes and data points as well as their approval processes. Viewing projects and timelines via Gantt charts in monday.com is a native functionality. The power of the dashboard is that the solution enables you to do risk, timeline, and cost-benefit analyses for your initiatives. It gives you a complete perspective on the impact of your future decisions and initiatives for the upcoming months, quarters, and years. Based on the different levels in the organization, there is visibility into what each function of the organization or each department is up to. As a manager, it gives you a live update of the tasks and any particular changes. You can track the entire project for your teams and for other teams as well. Creating a new project in monday.com takes a few seconds. If you have the templates created you can generate a project via automation. If you have a standard WBS (work breakdown structure) for every single project, you can trigger automation. When the project is approved, within a fraction of a second, the entire WBS is ready for you so that you can start putting in your updates and data. There are around 200 templates available in the solution, and that gives you a baseline to start from, whether you are doing agile management or waterfall. Once you select a template, boom, it creates a baseline structure and you can start. And even if you want to create a new project, it's still pretty simple and a matter of a few seconds.
Omair Bokhari - PeerSpot reviewer
Helps business track their customers, sales leads, and opportunities
An area for improvement is the vendors' inability to understand the customers' requirements and communicate them to Oracle. When we started to implement the tool, and during the very initial phases of the product, when Oracle launched it, our company opted for it. We faced a few challenges related to the product speed associated with some functionalities that were not available when the tool was just launched, but later on, it became available, and right now, we are actually using it. The tool is fulfilling our requirements. There were no major hiccups or challenges due to the tool. The solution's mobile app needs to be enriched with more functionalities in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are many incredible features, however, the ability to tag each other in comments, mark out progress, and get alerts through the app keeps us moving forward."
"The boards and the sub-boards are great."
"I am able to add in deadlines and filter by work assigned, in progress, and completed."
"The solution just makes it so much easier to keep track of where things are."
"Using the deadline feature to manage priorities has been the most valuable."
"It is extremely customizable to each and every one of my clients' needs."
"monday.com is an excellent tool to follow your project timeline to see where you are and where you want to go. It's super flexible. Thanks to all the automation, you can do practically anything with monday.com."
"The UI is so smart."
"Oracle CRM's best feature is its ability to customize as per specific organization's requirements."
"The most valuable feature of Oracle CRM is the organization it provides."
"The solution is smooth, easy to use, easy to customize and it has many features. Plus, there are regular updates."
"Oracle Connect as a feature within CRM is valuable for establishing and maintaining customer relationships, enabling users to see customer details and interact graphically with relationships."
"It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements."
"The most valuable features of the solution are that it is user-friendly and the fact that the database handling is much better, like any other Oracle solution."
"The most valuable features of the solution I like are its stability and customization."
"The most valuable feature is the ability to automatically enrich deals by connecting to APIs. This allows me to gather additional information about companies, number of employees, and data from the previous year. Having this information helps me understand the size of the company better and tailor my proposals accordingly."
 

Cons

"Monday.com can be improved by becoming even more simplistic in settings/layout."
"monday.com could benefit from deeper integration with other products that are prevalent within the industry, such as Google Sheets, HubSpot, social media platforms, and various ad services."
"If there was an option to print out a report per client that we have time-tracked, it would be really useful."
"We often have problems with bugs and slow service."
"The tablet display is confusing and difficult to use."
"The user admin module could be more accessible."
"A message center that is similar to texting or Facebook Messenger would be useful."
"We need more cross-API integration with creative apps in the Adobe Suite and other communication platforms."
"Improvements could be made in automating certain tasks, such as automatically notifying me via email when a customer has signed off on a proposal. Some of these features require payment, but including them in the basic package for smaller companies would be beneficial."
"This solution is only available on-premises. It could be improved by offering a cloud/SaaS option which is more scalable."
"The product's UI lags, and with all the new technologies, it is not quick enough to adopt them."
"The data visualization should be better in Oracle CRM."
"The initial setup is complex, it could be improved to be more simplified."
"The user interface could be better. It's currently running on an older Java UI format, which could be upgraded to Fiori."
"In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic."
"It’s complex to customize the tool."
 

Pricing and Cost Advice

"The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."
"monday.com's pricing is fair compared to its competitors, although it is a bit more expensive than most of them. It's more expensive than Jira, Zoho, ClickUp, and Trello. But it is fairly priced when you compare the kinds of features and the capabilities that you get and the ROI."
"monday.com is pretty affordable. It's cheaper than Asana. There are four tiers, including a free version. The free version is fine if you don't have any complex projects. One of the most advanced plans is around $16 per month per user."
"I am using its free version."
"It's definitely affordable. I don't think it is necessarily the cheapest, but it's definitely not the most expensive. The price is well worth the value that we get out of it."
"The pricing is totally fair. I don't have any issues with it."
"There are features that they're putting in the Enterprise plan that you have to pay for the Enterprise plan to use those features. The Enterprise plan is probably double or triple the Pro plan price, or it may be two and a half times. From a business standpoint, I don't like the fact that I have to pay two and a half times more to use a particular feature."
"It's quite expensive when it goes to the enterprise license. Other tools like Jira cost 5 a month, and then their enterprise license is 38 a month, which is quite expensive for what we can do. It's £500 for a tool on a large enterprise. I'd have hoped that enterprise costs go down, not up. The pro license is £14, and then everything else is much more expensive, which is another barrier for us to adopt because other comparable tools are much more affordable when you have such a high multiplier as well."
"We were able to get a ten-year contract for a very good discount with our three platforms together with Oracle."
"The pricing for licensing is pretty expensive. If you need one particular feature it becomes expensive to have to continue paying for it."
"There are licenses needed to use this solution and they are managed by our product team."
"It is not cheap. It is more suitable for big companies."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a twelve. Oracle CRM is on the expensive side."
"We have annual licenses to use this solution that are quite expensive. For example, we have approximately four types of licenses and we have one annual contract for the number of licenses we use for Oracle CRM and the loyalty system."
"The product’s pricing is very high."
"Shifting from traditional licensing and monthly maintenance fees to a subscription-based, pay-as-you-use model offers several advantages. This approach only charges me for my transactions, aligning costs with business performance. As my company grows, the software provider's revenue grows proportionally to the increased usage. The cost and suitability of Oracle CRM depend on factors like location, industry, and compliance needs. It may be more common for US companies to use Oracle CRM and European ones to use SAP."
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Top Industries

By visitors reading reviews
Educational Organization
66%
Computer Software Company
4%
Financial Services Firm
4%
Manufacturing Company
3%
Computer Software Company
14%
Financial Services Firm
11%
University
10%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
I believe the reporting functionality could be improved on monday.com. While some reports are accessible, this area has room for enhancement. For example, including a Gantt chart in project plannin...
What do you like most about Oracle CRM?
The most valuable feature is the ability to automatically enrich deals by connecting to APIs. This allows me to gather additional information about companies, number of employees, and data from the...
What is your experience regarding pricing and costs for Oracle CRM?
The price of Oracle CRM in Vietnam is high, which is a concern. Clients must buy the license once, and if there are updates in the year, they need to buy the new version.
What needs improvement with Oracle CRM?
Oracle CRM should improve in terms of AI capabilities and user interface design. Compared to Salesforce, it lacks advanced features in these areas and is not as user-friendly.
 

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Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
Find out what your peers are saying about Oracle CRM vs. monday.com and other solutions. Updated: January 2025.
830,824 professionals have used our research since 2012.