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Oracle CRM vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

monday.com
Ranking in CRM
4th
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
226
Ranking in other categories
Project Portfolio Management (5th), Project Management Software (1st), Marketing Management (5th), Opportunity Management (2nd)
Oracle CRM
Ranking in CRM
9th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
38
Ranking in other categories
Marketing Automation (5th)
 

Mindshare comparison

As of April 2025, in the CRM category, the mindshare of monday.com is 4.3%, down from 4.6% compared to the previous year. The mindshare of Oracle CRM is 3.3%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

Jaikishan Daryanani - PeerSpot reviewer
C level has visibility into the entire timeline and status of an initiative, and real-time reporting saves work
It is meant for non-technical users. As a matter of fact, for technical users, it may seem kind of naive or non-sophisticated or something. But for non-tech people, it's a visual treat because it has functionalities and capabilities suited to their business function as well as flexibility in terms of customization to make it adaptable. monday.com is very flexible. We created workspaces for every team and they have the flexibility to create and define their own processes and data points as well as their approval processes. Viewing projects and timelines via Gantt charts in monday.com is a native functionality. The power of the dashboard is that the solution enables you to do risk, timeline, and cost-benefit analyses for your initiatives. It gives you a complete perspective on the impact of your future decisions and initiatives for the upcoming months, quarters, and years. Based on the different levels in the organization, there is visibility into what each function of the organization or each department is up to. As a manager, it gives you a live update of the tasks and any particular changes. You can track the entire project for your teams and for other teams as well. Creating a new project in monday.com takes a few seconds. If you have the templates created you can generate a project via automation. If you have a standard WBS (work breakdown structure) for every single project, you can trigger automation. When the project is approved, within a fraction of a second, the entire WBS is ready for you so that you can start putting in your updates and data. There are around 200 templates available in the solution, and that gives you a baseline to start from, whether you are doing agile management or waterfall. Once you select a template, boom, it creates a baseline structure and you can start. And even if you want to create a new project, it's still pretty simple and a matter of a few seconds.
Omair Bokhari - PeerSpot reviewer
Helps business track their customers, sales leads, and opportunities
An area for improvement is the vendors' inability to understand the customers' requirements and communicate them to Oracle. When we started to implement the tool, and during the very initial phases of the product, when Oracle launched it, our company opted for it. We faced a few challenges related to the product speed associated with some functionalities that were not available when the tool was just launched, but later on, it became available, and right now, we are actually using it. The tool is fulfilling our requirements. There were no major hiccups or challenges due to the tool. The solution's mobile app needs to be enriched with more functionalities in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Performance has been good. Stability has been good."
"Being able to add comments to line items makes it easier to provide updates on tasks and flag if there are delays or issues in completing something."
"The mobile application is an absolute breeze to work with."
"Monday is great in that everything is in one spot and you can connect boards as well as create your own automation."
"Since Monday is so flexible, it allows us to maintain projects in our own way."
"It has allowed our small team of five to deliver more projects on time and with quality as well as instill trust with clients that their projects do not fall through the cracks."
"The global search is the solution's most valuable aspect."
"The solution just makes it so much easier to keep track of where things are."
"It has a wide variety of use cases."
"It is a stable solution."
"Oracle CRM's best feature is its ability to customize as per specific organization's requirements."
"Oracle CRM helped us better understand the customer journey."
"It's very easy to find any customer-related data."
"The forecasting reporting section was the most useful."
"Oracle CRM integrates seamlessly because it's an end-to-end solution."
"The most valuable feature is the ability to automatically enrich deals by connecting to APIs. This allows me to gather additional information about companies, number of employees, and data from the previous year. Having this information helps me understand the size of the company better and tailor my proposals accordingly."
 

Cons

"A little more customization on the UI would be good."
"I would love to be able to hide rows visibility. Currently, this is only available for columns."
"It does have some native report widgets, but there are limitations on those. They're still building that capability out in my opinion. The reporting in monday.com is probably the weakest link, but there are third-party apps that you can add in that do some great reporting for you. You can also tie monday.com into a data warehouse and use something like Tableau, Power BI, or any reporting tool that can report out of a data warehouse to get the more in-depth reports that you need. Monday.com will get there, but it doesn't seem to be one of their top priorities."
"I would love to see better integration with Google Suite."
"The solution could be improved by adding more plugins for Adobe (not just Photoshop) and adding a plugin for Discord."
"The pricing is a bit steep, and it's built on tiers rather than incremental users (not ideal for a small company that's adding people slowly)."
"It would be good to include more automated features that are easy to set up between different boards."
"The permission settings require workarounds for some use cases."
"Customization is an area in the solution that takes too much time. So, it needs to be improved."
"Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round."
"I'd like to see more feature enhancements."
"The user interface could be better. It's currently running on an older Java UI format, which could be upgraded to Fiori."
"The interface could be more user friendly. It is currently not intuitive, and it can be better. The onboarding process for the end users of this solution could be easier, and there should be a few more things for user knowledge and training. It takes a lot of technical knowledge to get used to it."
"The performance could be better."
"The user interface and performance could be better."
"The product is complicated to use for new users."
 

Pricing and Cost Advice

"The pricing of monday.com was a little bit high for us, especially here in South Africa, compared to Basecamp."
"The pricing of monday.com is worth it."
"The pricing is totally fair. I don't have any issues with it."
"I think monday.com's paywalls are a little too high. Some basic features are locked behind the premium subscription. Some applications they offer within their subscription model are locked in an expensive package. These applications provide functionality that would benefit small teams, but it's too much money for a startup or a small business."
"The price is reasonable for the number of users we have."
"It's definitely affordable. I don't think it is necessarily the cheapest, but it's definitely not the most expensive. The price is well worth the value that we get out of it."
"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."
"The product is not expensive."
"The costing for this solution is very high. It targets top tier companies. This solution can be split up into multiple modules to cater to the low tier customers."
"Oracle is very expensive, but you have to pay to get this kind of scalability and database flexibility."
"The solution is expensive."
"The licensing is on a yearly basis."
"The product's pricing is manageable and flexible."
"The tool's pricing involves a monthly subscription fee based on the number of users. I believe it's around $20 per user initially, and then an additional five dollars per user if more users are added."
"The cost of a license with support is slightly higher than a regular license."
"The pricing for licensing is pretty expensive. If you need one particular feature it becomes expensive to have to continue paying for it."
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Top Industries

By visitors reading reviews
Educational Organization
67%
Computer Software Company
4%
Financial Services Firm
4%
Manufacturing Company
3%
Computer Software Company
13%
Financial Services Firm
13%
University
12%
Government
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
I would like to have the ability to create more than two levels of subtasks in monday.com. It was a significant challenge as I often wanted to make a task dependent on another group, but it was dif...
What do you like most about Oracle CRM?
The most valuable feature is the ability to automatically enrich deals by connecting to APIs. This allows me to gather additional information about companies, number of employees, and data from the...
What is your experience regarding pricing and costs for Oracle CRM?
The price of Oracle CRM in Vietnam is high, which is a concern. Clients must buy the license once, and if there are updates in the year, they need to buy the new version.
What needs improvement with Oracle CRM?
Oracle CRM should improve in terms of AI capabilities and user interface design. Compared to Salesforce, it lacks advanced features in these areas and is not as user-friendly.
 

Comparisons

 

Also Known As

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Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Turk Telekom, yoo Ltd , Mobilitec, Sanipex Group, ec4u expert consulting AG, Hover Automotive India Pvt. Ltd., Lawn Tennis Association, Geodis, Freedom Technology
Find out what your peers are saying about Oracle CRM vs. monday.com and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.