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Oracle CX Sales vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

monday.com
Ranking in CRM
4th
Ranking in Opportunity Management
2nd
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
226
Ranking in other categories
Project Portfolio Management (5th), Project Management Software (1st), Marketing Management (5th)
Oracle CX Sales
Ranking in CRM
15th
Ranking in Opportunity Management
6th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
15
Ranking in other categories
Sales Force Automation (5th)
 

Mindshare comparison

As of April 2025, in the CRM category, the mindshare of monday.com is 4.3%, down from 4.6% compared to the previous year. The mindshare of Oracle CX Sales is 2.8%, down from 3.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

Jaikishan Daryanani - PeerSpot reviewer
C level has visibility into the entire timeline and status of an initiative, and real-time reporting saves work
It is meant for non-technical users. As a matter of fact, for technical users, it may seem kind of naive or non-sophisticated or something. But for non-tech people, it's a visual treat because it has functionalities and capabilities suited to their business function as well as flexibility in terms of customization to make it adaptable. monday.com is very flexible. We created workspaces for every team and they have the flexibility to create and define their own processes and data points as well as their approval processes. Viewing projects and timelines via Gantt charts in monday.com is a native functionality. The power of the dashboard is that the solution enables you to do risk, timeline, and cost-benefit analyses for your initiatives. It gives you a complete perspective on the impact of your future decisions and initiatives for the upcoming months, quarters, and years. Based on the different levels in the organization, there is visibility into what each function of the organization or each department is up to. As a manager, it gives you a live update of the tasks and any particular changes. You can track the entire project for your teams and for other teams as well. Creating a new project in monday.com takes a few seconds. If you have the templates created you can generate a project via automation. If you have a standard WBS (work breakdown structure) for every single project, you can trigger automation. When the project is approved, within a fraction of a second, the entire WBS is ready for you so that you can start putting in your updates and data. There are around 200 templates available in the solution, and that gives you a baseline to start from, whether you are doing agile management or waterfall. Once you select a template, boom, it creates a baseline structure and you can start. And even if you want to create a new project, it's still pretty simple and a matter of a few seconds.
Uday Kiran B - PeerSpot reviewer
Offers the capability to customize it the way I want, create my own CRM, and create a new closed integration with everything
The best thing is we can customize it. For example, there are some standard procedures in CRM, the opportunity that is standard. Other than that, we can create customized software on a business-to-business basis. So, if I don't want to follow any standard upgrade of CRM, I can customize it the way I want, create my own CRM, and create a new closed integration with everything. I can make my own CRM. The analytics in Oracle CX Sales are good. We can use ODA (Oracle Digital Assistant) to track data. There are some out-of-the-box reports for things like currency exchange data or product lists. These features are there by default. If you need to create new custom reports, it's possible to do so. They've been lagging behind the visual builder recently, but the product has improved.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is easily scalable."
"I love the ability to communicate within the app itself by leaving comments."
"Since Monday is so flexible, it allows us to maintain projects in our own way."
"monday.com is an excellent tool to follow your project timeline to see where you are and where you want to go. It's super flexible. Thanks to all the automation, you can do practically anything with monday.com."
"I like how you can trigger notifications and reminders automatically when different statuses are changed or updated."
"I am able to add in deadlines and filter by work assigned, in progress, and completed."
"We can remove, add, and modify a project or task charter easily."
"The various integrations have made it easier for us to focus on keeping our information in one place so that we're not spending time (wasting time) trying to find information in different places online."
"The solution integrates well."
"Oracle CX Sales is workflow-driven, aligning with best practices in our sales process."
"In my experience, the most valuable feature of Oracle CX Sales varies depending on the vertical of the business you're in. Oracle offers industry-specific products tailored to different sectors. However, the sales cycles and methods remain largely consistent across the board."
"The analytics features in Oracle CX Sales are good."
"Stability depends on the implementation, but overall, it's quite high."
"CX Sales is very intuitive - you just have to click a few buttons, and you see everything."
"The integration with other systems is easy."
"the Oracle CX Sales Eloqua module is very useful."
 

Cons

"They need to add more data values and fields, such as currency and functional fields, as well as more trigger functionality for automation and time-based management."
"I'd like to see some kind of way to display our data to realtor partners without giving them access to our entire board."
"Adding more features would be ideal since there are limitations as far as scalability."
"It would be nice to have more customization around the documents, such as different title headings, fonts, etc."
"Monday could be improved if it could be linked with Google Calendar."
"It does have some native report widgets, but there are limitations on those. They're still building that capability out in my opinion. The reporting in monday.com is probably the weakest link, but there are third-party apps that you can add in that do some great reporting for you. You can also tie monday.com into a data warehouse and use something like Tableau, Power BI, or any reporting tool that can report out of a data warehouse to get the more in-depth reports that you need. Monday.com will get there, but it doesn't seem to be one of their top priorities."
"A little more customization on the UI would be good."
"The export options are also not yet flexible and comprehensive enough."
"They've been lacking in creating customization from scratch and in sales."
"The interface of Oracle CX Sales could be more user-friendly."
"Improvements for Oracle CX Sales include enhancing the user interface (UI) to meet modern standards. Many clients prefer a more optimized UI over the classic one. The market is moving towards better UI and UX design coupled with functionalities. Oracle has a tool called VBCS that can help improve the UI. With VBCS, the look and feel of the application can be completely transformed. For example, Oracle CX Sales has been implemented for Ferrari, a top automotive industry player."
"They could provide more integrated AI features as part of the platform rather than as a separate offering."
"It gives multiple entries for the same data because if you enter it once, it has to populate all other fields that are relevant."
"The tool must allow developers to check logs."
"You can get disconnected if you do not have a strong, reliable internet connection."
"We have had some issues with integration between our old database and the Oracle CX Sales Cloud, but it has been working well for the time being."
 

Pricing and Cost Advice

"I rate the tool's pricing a six out of ten."
"I think monday.com's paywalls are a little too high. Some basic features are locked behind the premium subscription. Some applications they offer within their subscription model are locked in an expensive package. These applications provide functionality that would benefit small teams, but it's too much money for a startup or a small business."
"The pricing of monday.com was a little bit high for us, especially here in South Africa, compared to Basecamp."
"Fees are paid monthly per user."
"I am using the tool's free version."
"It's quite expensive when it goes to the enterprise license. Other tools like Jira cost 5 a month, and then their enterprise license is 38 a month, which is quite expensive for what we can do. It's £500 for a tool on a large enterprise. I'd have hoped that enterprise costs go down, not up. The pro license is £14, and then everything else is much more expensive, which is another barrier for us to adopt because other comparable tools are much more affordable when you have such a high multiplier as well."
"The price is reasonable for the number of users we have."
"I wasn't involved with the licensing, but I believe it's negotiable."
"The solution is reasonably priced compared to other tools."
"The product is pricey."
"The price is reasonable."
"It's expensive, but worth the money."
"The product pricing is reasonable compared to other solutions in the market."
"It's more costly, and I would give it a two on a scale from one to five with one being expensive and five being competitive pricing."
"Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product."
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Top Industries

By visitors reading reviews
Educational Organization
64%
Computer Software Company
5%
Financial Services Firm
4%
Manufacturing Company
4%
Computer Software Company
15%
Manufacturing Company
13%
Government
13%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
I would like to have the ability to create more than two levels of subtasks in monday.com. It was a significant challenge as I often wanted to make a task dependent on another group, but it was dif...
What do you like most about Oracle CX Sales?
The integration with other systems is easy.
What is your experience regarding pricing and costs for Oracle CX Sales?
Pricing is based on licensing. They offer three different levels: basic, advanced, and enterprise. While I haven't checked the pricing recently, they often provide good discounts on the product.
What needs improvement with Oracle CX Sales?
Improvements for Oracle CX Sales include enhancing the user interface (UI) to meet modern standards. Many clients prefer a more optimized UI over the classic one. The market is moving towards bette...
 

Comparisons

 

Also Known As

No data available
Oracle Sales Cloud
 

Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Batesville, PROMATIS software GmbH, Grupo Arcor, Australian Finance Group Ltd., King Lai Hygienic Materials Co. Ltd., Nico International, Bausch & Lomb India Pvt. Ltd., Acorn Paper Products Company, Beijing East United Grid Technology Co. Ltd., Namu Tech Co. Ltd.
Find out what your peers are saying about Oracle CX Sales vs. monday.com and other solutions. Updated: April 2025.
847,772 professionals have used our research since 2012.