Try our new research platform with insights from 80,000+ expert users

Pipedrive vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

monday.com
Ranking in CRM
3rd
Ranking in Opportunity Management
1st
Average Rating
9.4
Number of Reviews
224
Ranking in other categories
Project Portfolio Management (1st), Project Management Software (1st), Marketing Management (3rd)
Pipedrive
Ranking in CRM
17th
Ranking in Opportunity Management
5th
Average Rating
8.2
Number of Reviews
13
Ranking in other categories
Local Government CRM (6th), Sales Force Automation (6th)
 

Mindshare comparison

As of November 2024, in the CRM category, the mindshare of monday.com is 4.5%, down from 4.8% compared to the previous year. The mindshare of Pipedrive is 0.8%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

SolèneVerhaeghe - PeerSpot reviewer
Apr 25, 2023
Helps you avoid delays because you can visualize your deadlines and track your progress
I like the automation you can do with monday.com. You can automate priorities, status changes, notifications, etc. You may need another solution to create this automation in other tools, but monday.com includes everything. The Gantt view for project planning is also pretty good. The interface is another area where monday.com shines. It is colorful and visually appealing. You can paint with colors, and there are multiple views. If you are the type of person who wants all of your information displayed linearly, you can set it up in lines. It's the best tool for evaluating timelines and projects. The most challenging part is deciding how you want to display your information, but as soon as you know what you're doing, it's effortless to view where you are in the project and who's involved. You can set up a simple project in under five minutes, but a super complex one might take a few days. I think it's straightforward if you know how you want to organize your information. monday.com is accessible to non-technical users but takes a lot of time. They have many tutorials, and you can easily use monday.com if you can take the time to go through them and learn. When you initially create a project, it's only a board with lines on which you enter the tasks. You have some columns with the task owner, status, deadlines, etc. It is not that easy to understand all the features and how you can use them for your case, which is why people contact me. When you implement the tool, you decide which layout to use and what information you want to disclose. I've seen clients who have been using this for three years, and they still only know how to do things one way because they haven't taken the time to understand all the features. It's crucial to spend time at the start and learn the tool. I don't think the learning curve is that huge.
Vykintas Arlauskas - PeerSpot reviewer
Jun 1, 2023
An easy- to- use and scalable cloud-based CRM tool for managing and tracking
For all actions with the clients and for having good faculty pipelines, organizing the sales support units The usability of the solution is its valuable feature. For example, in such a big company as retail, because our sales team had not the experience or the culture of using such a tool as CRM,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Creating super-smart to-do lists, intern management, and sales leads lists has been huge."
"The automation makes moving items around the boards easier and saves us time."
"In short - it keeps a remote asynchronous team in sync."
"It helps us to keep track of all of the remaining tasks on a project and the remaining number of days that exist on a project."
"It allows us to get everyone on the same page at their local terminal without having to sync everyone on ten different software solutions."
"The product's initial setup phase was straightforward."
"We have project overviews to keep track of each client and project and I can also see what the other managers are doing."
"From the user's perspective, and even for me as an implementation consultant, one of the most valuable features is the integration of different platforms with monday.com. In addition to that, the real-time reporting from the dashboards is also valuable, as is the ability to customize it."
"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."
"The solution is pretty easy to use and intuitive."
"Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of view because it helps the sales staff improve or adjust their whole sales cycle, activities, and quality."
"The solution is very stable."
"The usability of the solution is its valuable feature."
"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."
"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."
"It's very flexible and we can really fit it into our business model."
 

Cons

"It would be great to have more options on the form for external use, and an easier exporting option for client answers (rather than copying and pasting from each section)."
"In recent months, Monday.com has been down about once a week."
"We'd like to see cross-board automation."
"It would be good to have a countdown timer to a deadline date so you could see 'days remaining' to work on a project to help schedule time, as currently it only shows the end date."
"I would like the web-based app to be able to switch between different accounts. The mobile app can switch between accounts pretty easily, but with the web-based app, you have to log out and log back in to do it."
"The iPad version of Monday.com doesn't have the same functionality."
"A more personalized dashboard displaying each account's unfinished assignments would be helpful."
"There are a lot of ways that monday.com does not work, for example, when it comes to HRMS. A particular employee can't apply for leave or check the status of a leave request or check his 401(k) status. Those are things that are missing in monday.com."
"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."
"The product is expensive."
"New features sometimes seem bolted on rather than being smooth."
"Reporting capabilities of the solution could be improved."
"Pipedrive has some weaknesses against Salesforce. The documentation of Pipedrive could improve. They need more qualified documentation because I had to fix my colleague's work to correct the reports because they did not find how they can do it, or develop reports. There are some misunderstandings about how to do reporting."
"The platform could be even more robust."
"Pipedrive could be more efficient. I want the management to be more transparent so it's easier to monitor the sales team's activities and results and do business forecasting. It would help them to improve the quality of the sales cycle."
"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."
 

Pricing and Cost Advice

"The licensing cost is not that high for monday.com. However, if you need an implementer, the cost is high because there aren't so many monday.com professionals."
"Though I am unsure about the product's pricing plan, there is a need to make monthly payments towards the licensing costs attached to the solution, and it operates on a per-user plan."
"The product is not expensive."
"The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."
"The pricing of monday.com is worth it."
"The pricing is totally fair. I don't have any issues with it."
"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."
"I am using its free version."
"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."
"The solution is affordable."
"We pay $1000 a month for the tool."
"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."
"The product is expensive but provides valuable services."
"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."
"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."
"Pipedrive is relatively more affordable than other solutions."
report
Use our free recommendation engine to learn which CRM solutions are best for your needs.
814,763 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
63%
Computer Software Company
5%
Financial Services Firm
4%
Manufacturing Company
4%
Educational Organization
65%
Computer Software Company
7%
Government
4%
Non Profit
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
I believe the reporting functionality could be improved on monday.com. While some reports are accessible, this area has room for enhancement. For example, including a Gantt chart in project plannin...
What do you like most about Pipedrive?
The most valuable feature is the ability to create timelines and custom fields.
What needs improvement with Pipedrive?
New features sometimes seem bolted on rather than being smooth.
 

Comparisons

 

Also Known As

DaPulse
PipelineDeals
 

Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo
Find out what your peers are saying about Pipedrive vs. monday.com and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.