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Pipedrive vs monday.com comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024
 

Categories and Ranking

monday.com
Ranking in CRM
3rd
Ranking in Opportunity Management
1st
Average Rating
9.4
Reviews Sentiment
7.3
Number of Reviews
224
Ranking in other categories
Project Portfolio Management (2nd), Project Management Software (1st), Marketing Management (3rd)
Pipedrive
Ranking in CRM
17th
Ranking in Opportunity Management
5th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
Local Government CRM (6th), Sales Force Automation (6th)
 

Mindshare comparison

As of December 2024, in the CRM category, the mindshare of monday.com is 4.6%, down from 4.9% compared to the previous year. The mindshare of Pipedrive is 0.8%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

SolèneVerhaeghe - PeerSpot reviewer
Helps you avoid delays because you can visualize your deadlines and track your progress
I like the automation you can do with monday.com. You can automate priorities, status changes, notifications, etc. You may need another solution to create this automation in other tools, but monday.com includes everything. The Gantt view for project planning is also pretty good. The interface is another area where monday.com shines. It is colorful and visually appealing. You can paint with colors, and there are multiple views. If you are the type of person who wants all of your information displayed linearly, you can set it up in lines. It's the best tool for evaluating timelines and projects. The most challenging part is deciding how you want to display your information, but as soon as you know what you're doing, it's effortless to view where you are in the project and who's involved. You can set up a simple project in under five minutes, but a super complex one might take a few days. I think it's straightforward if you know how you want to organize your information. monday.com is accessible to non-technical users but takes a lot of time. They have many tutorials, and you can easily use monday.com if you can take the time to go through them and learn. When you initially create a project, it's only a board with lines on which you enter the tasks. You have some columns with the task owner, status, deadlines, etc. It is not that easy to understand all the features and how you can use them for your case, which is why people contact me. When you implement the tool, you decide which layout to use and what information you want to disclose. I've seen clients who have been using this for three years, and they still only know how to do things one way because they haven't taken the time to understand all the features. It's crucial to spend time at the start and learn the tool. I don't think the learning curve is that huge.
Vykintas Arlauskas - PeerSpot reviewer
An easy- to- use and scalable cloud-based CRM tool for managing and tracking
I have noticed that Pipedrive is doing a lot in terms of web cybersecurity and integration with other tools, which is good. However, we haven't integrated it with our ERP system yet, so that might pose a challenge. We'll have to see how it goes. The Integration with artificial intelligence should be available in the next release. In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer. Perhaps, in the future, this could be achieved through artificial intelligence.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Shareable boards are a great solution for clients who want to track the progress of their work orders without checking in with us directly."
"The solution offers the simplicity of use with no need for 'experts' to build a suitable product for us (like Salesforce does, for example)."
"I like the ability to customize so that we can create a system that works for us, and easily iterate it as things change."
"The number one feature is the ability to automate pretty much everything."
"It's really helped to streamline communication between our team members as well as our clients."
"Being able to see the physical status of a single team without having to drill down to the task level is very valuable."
"I love the ability to communicate within the app itself by leaving comments."
"The solution is great for notification on changes and updates and Excel exporting and we can easily build and customize new boards."
"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."
"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."
"The solution is pretty easy to use and intuitive."
"The most useful stuff for me is that it's very flexible with all the data structures...Stability-wise, I rate the solution a ten out of ten."
"The most valuable feature is the ability to create timelines and custom fields."
"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."
"The initial setup is straightforward."
"The solution is very stable."
 

Cons

"There was one time that I had used CTRL + C to copy one of the text fields, and accidentally pasted it into all other rows/projects. I know there is an "undo" button you can click on for a few seconds, however, it would be helpful if you could undo it even after it's been a few minutes/hours."
"Even when the person leaves the team, he/she can still access all the files he/she created."
"Monday is one of the more expensive tools available."
"Once timers are cleared, there is no way to recover this data."
"It would be nice to have a general section at the top of each group."
"A part that could be improved is notifications, as we receive quite a lot of them. We struggled to limit the number of emails that we were not part of... If we could mute emails for projects that we are only following but not necessarily working directly on, that would make a huge difference."
"I would enjoy my own personal board on Monday that only I can see."
"Monday could be improved if it could be linked with Google Calendar."
"New features sometimes seem bolted on rather than being smooth."
"The platform could be even more robust."
"The tool's APIs are challenging. It should also be compliant with HIPAA, FINRA and GLBA. The data centers should be within US so that they are compliant with regulations."
"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."
"The product is expensive."
"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."
"You must pay more if you need an additional feature."
"Reporting capabilities of the solution could be improved."
 

Pricing and Cost Advice

"The pricing of monday.com is worth it."
"The price is reasonable for the number of users we have."
"The pricing is totally fair. I don't have any issues with it."
"It was fairly reasonable. For everything we were using it for, it was fairly reasonable."
"I am using the tool's free version."
"The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."
"The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."
"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."
"Pipedrive is relatively more affordable than other solutions."
"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."
"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."
"The price of Pipedrive has been reasonable."
"We pay $1000 a month for the tool."
"The solution is affordable."
"As of now, the pricing and value are quite good."
"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."
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Top Industries

By visitors reading reviews
Educational Organization
65%
Computer Software Company
5%
Financial Services Firm
4%
Manufacturing Company
4%
Educational Organization
66%
Computer Software Company
6%
Government
4%
Manufacturing Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
I believe the reporting functionality could be improved on monday.com. While some reports are accessible, this area has room for enhancement. For example, including a Gantt chart in project plannin...
What do you like most about Pipedrive?
The most valuable feature is the ability to create timelines and custom fields.
What needs improvement with Pipedrive?
New features sometimes seem bolted on rather than being smooth.
 

Comparisons

 

Also Known As

DaPulse
PipelineDeals
 

Overview

 

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo
Find out what your peers are saying about Pipedrive vs. monday.com and other solutions. Updated: November 2024.
824,067 professionals have used our research since 2012.