Pipedrive vs monday.com comparison

monday.com and Pipedrive are both solutions in the CRM category. monday.com is ranked #9 with an average rating of 7.9, while Pipedrive is ranked #20 with an average rating of 8.7. monday.com holds a 1.1% mindshare in CRM, compared to Pipedrive’s 1.0% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 78% of Pipedrive users who would recommend it.

monday.com

Read 230 monday.com reviews

5,667 Views
2,097 Comparison Views

98% willing to recommend

Pipedrive

Read 13 Pipedrive reviews

1,829 Views
1,317 Comparison Views

78% willing to recommend

monday.com

Pipedrive

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Executive SummaryUpdated on Jan 11, 2026

monday.com and Pipedrive are competitors in the project management software category. monday.com appears to have an edge with its diverse capabilities and customization, while Pipedrive stands out with its ease of use and focus on sales pipeline management.

Features: monday.com is known for its diverse project management features, including automation, task management, and the ability to integrate with various tools. It allows users to customize boards, providing flexibility for different project needs. Pipedrive is simpler but focuses effectively on sales pipeline management with capabilities like robust reporting and easy customization, appealing to businesses focused on sales tracking.

Room for Improvement: monday.com users are seeking more advanced automation options, comprehensive integration capabilities, and improvements in mobile usability and notifications. Pipedrive users desire enhancements in integration, expanded automation features, and reporting improvements to compete with advanced CRM systems.

Ease of Deployment and Customer Service: monday.com supports both cloud and on-premises deployment, offering wide-ranging access. Its customer service is responsive but could benefit from more personalized support. Pipedrive, being primarily cloud-based, offers simplicity in deployment. While customer support is prompt, some users desire more personalized assistance.

Pricing and ROI: monday.com is viewed as a reasonably priced investment for its broad capabilities, especially by larger teams, with significant ROI reported. Pipedrive is praised for its cost-effectiveness and feature balance, making it a suitable choice for smaller or new CRM adopters.

To learn more, read our detailed Pipedrive vs. monday.com Report (Updated: January 2026).

Buyer's Guide

Pipedrive vs. monday.com

January 2026

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Helped 881,384 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

monday.com

Ranking in CRM

9th

Ranking in Opportunity Management

6th

Average Rating

9.4

Reviews Sentiment

7.4

Number of Reviews

230

Ranking in other categories

Project Portfolio Management (6th), Project Management Software (2nd), Marketing Management (6th)

Pipedrive

Ranking in CRM

20th

Ranking in Opportunity Management

4th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Local Government CRM (7th), Sales Force Automation (10th)

Mindshare comparison

As of February 2026, in the CRM category, the mindshare of monday.com is 1.1%, down from 4.4% compared to the previous year. The mindshare of Pipedrive is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
monday.com	1.1%
Pipedrive	1.0%
Other	97.9%

CRM

Featured Reviews

Mirii Nyambura

Project Engineer at Unilever

Project collaboration has improved and automation saves time and reduces errors

The best features monday.com offers are reporting, customization, and company contacts, tracking communication, and project plans. All of the features are really important, especially the project planning, which gives us the ability to manipulate project plans, and it's very helpful. Also, tracking our communication is valuable. I love that I can see both my communications and the communications of my coworkers with the company contacts. When it comes to company contacts, I appreciate the ability to have the company as well as various tags, documents, and contact types. It has really boosted our team collaboration, where different departments are able to collaborate within one project, and we are able to complete many projects on time and deliver them to our clients. Our clients have become very happy over time since we started using monday.com. We've been able to complete many projects on time and meet our deadlines. This has really made our clients happy, and they have trusted us a lot. Through automation of tasks which were previously time-consuming and tedious, we've been able to save a lot of time and cost. We've also improved our team collaboration. We can collaborate securely remotely, thereby improving our productivity. We've been able to save thousands of dollars since we started using automation. We're able to save approximately 80% of our time through automation. We've also been able to reduce human risk, where there is no human contact with the data, thereby greatly reducing human error.

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Willem Lambrechts

Managing Director at Drebbel

Offers the ability to create multiple pipelines and the flexibility in filtering and reporting

We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product gives the whole team an overall view of the status of every single project that we develop, alongside budget management and support triage."

"Since I'm using it for a variety of purposes, not just project management, I can customize boards and workspaces based on the needs of that particular workflow."

"Monday.com has been helpful to us in multiple ways, however, primarily it has been great in the ability to think through details and assign them to different coworkers."

"The way everyone can work together is fantastic."

"Pretty much everything is customizable and easily editable."

"I have found the automation very useful for reminders."

"Our team uses the platform for many different functions, and the ability to have multiple Kanban boards that are integrated into various other platforms our team uses has helped us become more efficient in our content creation strategies."

"I love the ability to communicate within the app itself by leaving comments."

More monday.com pros

"The solution is very stable."

"The usability of the solution is its valuable feature."

"It is a stable platform."

"The most valuable feature is the ability to create timelines and custom fields."

"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."

"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."

"Pipedrive's most valuable feature is reporting and insights. The CRM shows the database and lets the salespeople arrange their daily activities. The insights are essential from a management point of view because it helps the sales staff improve or adjust their whole sales cycle, activities, and quality."

"It's very flexible and we can really fit it into our business model."

More Pipedrive pros

Cons

"In my initial exposure to the interface, I did not find it to be very user-friendly."

"The documentation must be available in French."

"It would be helpful if I could integrate Google Docs with Monday somehow."

"The workload widget should work with the time-tracking column for more accuracy in managing team resources."

"In recent months, Monday.com has been down about once a week."

"I would like to see is to have a brief explanation of what a certain function does."

"The permission settings require workarounds for some use cases."

"I often find it difficult to keep track of all the projects I am involved in."

More monday.com cons

"The product is expensive."

"The integration possibilities with other systems could be better as well. We use it in connection with Octopus CRM, and there's room for improvement."

"In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer."

"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."

"The tool's APIs are challenging. It should also be compliant with HIPAA, FINRA and GLBA. The data centers should be within US so that they are compliant with regulations."

"Reporting capabilities of the solution could be improved."

"The platform could be even more robust."

"New features sometimes seem bolted on rather than being smooth."

More Pipedrive cons

Pricing and Cost Advice

"It's definitely affordable. I don't think it is necessarily the cheapest, but it's definitely not the most expensive. The price is well worth the value that we get out of it."

"The solution is quite inexpensive. For example, we pay $8,500 for 75 users. It's somewhere around $100 a user, approximately."

"The pricing is totally fair. I don't have any issues with it."

"I rate the tool's pricing a six out of ten."

"The project manager would be responsible for any licensing fees. As an end-user, we just follow suit."

"We tell others it's about $2200 for a ten-person plan and it can be adjusted; it's easy to scale."

"The licensing cost is not that high for monday.com. However, if you need an implementer, the cost is high because there aren't so many monday.com professionals."

"Though I am unsure about the product's pricing plan, there is a need to make monthly payments towards the licensing costs attached to the solution, and it operates on a per-user plan."

More monday.com pricing and cost advice

"We pay $1000 a month for the tool."

"The price of Pipedrive has been reasonable."

"Pipedrive is relatively more affordable than other solutions."

"On a scale of one to ten, where one is a low price, and ten is a high price, two or three. For us, everything is expensive because this is a startup, but for a normal company, it should be peanuts."

"As of now, the pricing and value are quite good."

"The product is expensive but provides valuable services."

"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."

"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."

More Pipedrive pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

Computer Software Company

Comms Service Provider

Financial Services Firm

Computer Software Company

14%

Outsourcing Company

12%

Retailer

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	178
Midsize Enterprise	26
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

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What needs improvement with monday.com?

If monday.com was cheaper, that would be better because it's quite expensive.

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What is your primary use case for monday.com?

We use monday.com on a daily basis for our to-do lists and to stay in touch with our team to see how projects are progressing. We have everything on monday.com for each project step, allowing us to...

See all answers

What do you like most about Pipedrive?

The most valuable feature is the ability to create timelines and custom fields.

See all answers

What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

See all answers

What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

See all answers

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Product Reports

Buyer's Guide

monday.com

January 2026

Download monday.com product report

Buyer's Guide

Pipedrive

January 2026

Download Pipedrive product report

Overview

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

Pipedrive CRM, a SOC 2 Certified Service Provider, is built around activity-based selling. It ensures total visibility through its Pipeline Management tool with a clear visual interface that prompts you to take action, remain organized and stay in control of a complex sales process, Sales Reporting that provides visual report, understands pipeline metrics, tracks and tests sales process and shows sales split by product. Pipedrive CRM boosts productivity, optimizes the Sales Process, It has an import/export feature that safeguards against human error. It is fully customizable, has multiple usage possibilities and can automatically creates contacts in your pipeline.

Pipedrive

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo

Buyer's Guide

Pipedrive vs. monday.com

January 2026

Free Report: Pipedrive vs. monday.com

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