Pipedrive vs monday.com comparison

monday.com and Pipedrive are both solutions in the CRM category. monday.com is ranked #9 with an average rating of 7.9, while Pipedrive is ranked #20 with an average rating of 8.7. monday.com holds a 1.1% mindshare in CRM, compared to Pipedrive’s 1.0% mindshare. Additionally, 98% of monday.com users are willing to recommend the solution, compared to 78% of Pipedrive users who would recommend it.

monday.com

Read 230 monday.com reviews

5,667 Views
2,097 Comparison Views

98% willing to recommend

Pipedrive

Read 13 Pipedrive reviews

1,829 Views
1,317 Comparison Views

78% willing to recommend

monday.com

Pipedrive

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 11, 2026

monday.com and Pipedrive are competitors in the project management software category. monday.com appears to have an edge with its diverse capabilities and customization, while Pipedrive stands out with its ease of use and focus on sales pipeline management.

Features: monday.com is known for its diverse project management features, including automation, task management, and the ability to integrate with various tools. It allows users to customize boards, providing flexibility for different project needs. Pipedrive is simpler but focuses effectively on sales pipeline management with capabilities like robust reporting and easy customization, appealing to businesses focused on sales tracking.

Room for Improvement: monday.com users are seeking more advanced automation options, comprehensive integration capabilities, and improvements in mobile usability and notifications. Pipedrive users desire enhancements in integration, expanded automation features, and reporting improvements to compete with advanced CRM systems.

Ease of Deployment and Customer Service: monday.com supports both cloud and on-premises deployment, offering wide-ranging access. Its customer service is responsive but could benefit from more personalized support. Pipedrive, being primarily cloud-based, offers simplicity in deployment. While customer support is prompt, some users desire more personalized assistance.

Pricing and ROI: monday.com is viewed as a reasonably priced investment for its broad capabilities, especially by larger teams, with significant ROI reported. Pipedrive is praised for its cost-effectiveness and feature balance, making it a suitable choice for smaller or new CRM adopters.

To learn more, read our detailed Pipedrive vs. monday.com Report (Updated: January 2026).

Buyer's Guide

Pipedrive vs. monday.com

January 2026

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Helped 881,360 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

monday.com

Ranking in CRM

9th

Ranking in Opportunity Management

6th

Average Rating

9.4

Reviews Sentiment

7.4

Number of Reviews

230

Ranking in other categories

Project Portfolio Management (6th), Project Management Software (2nd), Marketing Management (6th)

Pipedrive

Ranking in CRM

20th

Ranking in Opportunity Management

4th

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Local Government CRM (7th), Sales Force Automation (10th)

Mindshare comparison

As of February 2026, in the CRM category, the mindshare of monday.com is 1.1%, down from 4.4% compared to the previous year. The mindshare of Pipedrive is 1.0%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

CRM Market Share Distribution
Product	Market Share (%)
monday.com	1.1%
Pipedrive	1.0%
Other	97.9%

CRM

Featured Reviews

Mirii Nyambura

Project Engineer at Unilever

Project collaboration has improved and automation saves time and reduces errors

The best features monday.com offers are reporting, customization, and company contacts, tracking communication, and project plans. All of the features are really important, especially the project planning, which gives us the ability to manipulate project plans, and it's very helpful. Also, tracking our communication is valuable. I love that I can see both my communications and the communications of my coworkers with the company contacts. When it comes to company contacts, I appreciate the ability to have the company as well as various tags, documents, and contact types. It has really boosted our team collaboration, where different departments are able to collaborate within one project, and we are able to complete many projects on time and deliver them to our clients. Our clients have become very happy over time since we started using monday.com. We've been able to complete many projects on time and meet our deadlines. This has really made our clients happy, and they have trusted us a lot. Through automation of tasks which were previously time-consuming and tedious, we've been able to save a lot of time and cost. We've also improved our team collaboration. We can collaborate securely remotely, thereby improving our productivity. We've been able to save thousands of dollars since we started using automation. We're able to save approximately 80% of our time through automation. We've also been able to reduce human risk, where there is no human contact with the data, thereby greatly reducing human error.

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Willem Lambrechts

Managing Director at Drebbel

Offers the ability to create multiple pipelines and the flexibility in filtering and reporting

We do a lot of analytics and reporting ourselves. We don't necessarily use all the features that Pipedrive provides, but it's very helpful at least. It has streamlined our deal-closing process. We use it for everything. When we create a lead, we put it into Pipedrive. That lead can be converted into an opportunity, which we manage through our whole pipeline. This includes having all data related to the opportunity in one place. Once the deal is closed, we use Pipedrive to follow up on the invoices until they are paid. We also manage sales commissions and payments to our salespeople through Pipedrive.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The board function allows you to create a digitized to-do list."

"The ability to assign members to tasks and then have them update the status on them and even ask related questions under the task has been very helpful."

"It allows us to get everyone on the same page at their local terminal without having to sync everyone on ten different software solutions."

"The team follow-up is really easy to do with just one click."

"We use also integration with Jira, to see the updates so the CSM team can see the update from Jira."

"The appearance of Monday.com makes it easier to consume and digest."

"The automation is great."

"Monday.com has been helpful to us in multiple ways, however, primarily it has been great in the ability to think through details and assign them to different coworkers."

More monday.com pros

"The most valuable feature is the ability to create timelines and custom fields."

"Pipedrive's most valuable features are that you can keep the whole information that's related to managing your sales process and you can customize it easily. The person that we have who is customizing Pipedrive is very junior in means of software development or process development. He can easily use it, anyone can use the solution. It has a very easy user interface to customize your processes and apply them to the Pipedrive process."

"It's very flexible and we can really fit it into our business model."

"The most useful thing is the ability to create multiple pipelines and the flexibility in filtering and reporting."

"It is a stable platform."

"Pipedrive makes it easy to understand who I'm talking to at a glance. It has all the activities, node features, opportunity interface, deal interface, and time drive deals.The sales process is extremely simple, which saves me time and energy. I can send the document for e-signature and make the most out of my deals. I can automatically send emails and phone calls. You need to do only a little API programming. It offers massive flexibility. You can run an entire enterprise on the platform. The ease of use facilitates huge adoption."

"The biggest and the best feature is the view that you get when you log in. You have a board like Kanban when you log in, and you've got a column on the left and several other columns that move to the right, depending on where you are in a particular deal. If it's a prospect or someone who is just looking, you move it along the process, and it really helps you keep track of where you are."

"The initial setup is straightforward."

More Pipedrive pros

Cons

"We often have problems with bugs and slow service."

"Subitems could be reworked a little so that they’re more helpful."

"It is a touch expensive, especially when just starting out."

"While there are most of the features that users aspire to see in managing daily plans and tasks, they could focus to bring in extensive and comprehensive features of project management and grant management."

"While great, the shareable boards lack some features that normal boards possess and that’s a big burden for us."

"We would love it if the system could communicate with our accounting system, QuickBooks."

"A more personalized dashboard displaying each account's unfinished assignments would be helpful."

"The inbox and notifications section is not great, therefore, we don't use the comments field to communicate with each other."

More monday.com cons

"Pipedrive has some weaknesses against Salesforce. The documentation of Pipedrive could improve. They need more qualified documentation because I had to fix my colleague's work to correct the reports because they did not find how they can do it, or develop reports. There are some misunderstandings about how to do reporting."

"The integration possibilities with other systems could be better as well. We use it in connection with Octopus CRM, and there's room for improvement."

"The form builder works even though it has some shortcomings...Also, the forms don't have the ability to avoid or stop people from signing up if they don't have a corporate email."

"In future releases, I would like to have a highly intelligent integration service where you can easily connect PipeDrive with other tools, even if you are not a developer."

"We are using the lowest version of it. As we become more sophisticated, we might outgrow the tool, but there are features that are available in the higher-level versions, which I'm unfamiliar with, that might be able to meet the needs we would have in the future. They can maybe add some of the features to the basic version or make it more reasonably priced or free."

"The automation process is challenging."

"The product is expensive."

"The platform could be even more robust."

More Pipedrive cons

Pricing and Cost Advice

"The product is not expensive."

"I am using the tool's free version."

"I rate the tool's pricing a six out of ten."

"The price is reasonable for the number of users we have."

"The pricing of monday.com is worth it."

"The licensing cost is not that high for monday.com. However, if you need an implementer, the cost is high because there aren't so many monday.com professionals."

"It's quite expensive when it goes to the enterprise license. Other tools like Jira cost 5 a month, and then their enterprise license is 38 a month, which is quite expensive for what we can do. It's £500 for a tool on a large enterprise. I'd have hoped that enterprise costs go down, not up. The pro license is £14, and then everything else is much more expensive, which is another barrier for us to adopt because other comparable tools are much more affordable when you have such a high multiplier as well."

"The enterprise plan looks expensive because we don't understand the value as monday.com users. The pro level and other packages seem reasonable."

More monday.com pricing and cost advice

"The solution's pricing is excellant. It costs 65 dollars a month for top tier plan."

"The solution is affordable."

"We pay $1000 a month for the tool."

"The product is expensive but provides valuable services."

"Pipedrive keeps increasing the prices, which is becoming a bit annoying. It was reasonable when we started, but now they're increasing all the time."

"The price of Pipedrive has been reasonable."

"Pipedrive is the most cost-effective in terms of the balance between cost and features. I would take Pipedrive over HubSpot or Zoho CRM. It's well-positioned on the market."

"Pipedrive is relatively more affordable than other solutions."

More Pipedrive pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

Computer Software Company

Comms Service Provider

Financial Services Firm

Computer Software Company

14%

Outsourcing Company

12%

Retailer

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	178
Midsize Enterprise	26
Large Enterprise	27

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	3

Questions from the Community

Do you recommend Monday.com?

Monday.com is one of the best project management softwares available on the market. It lets you create and customize the tools you need to run every aspect of your work. I particularly favor it bec...

See all answers

What needs improvement with monday.com?

If monday.com was cheaper, that would be better because it's quite expensive.

See all answers

What is your primary use case for monday.com?

We use monday.com on a daily basis for our to-do lists and to stay in touch with our team to see how projects are progressing. We have everything on monday.com for each project step, allowing us to...

See all answers

What do you like most about Pipedrive?

The most valuable feature is the ability to create timelines and custom fields.

See all answers

What is your experience regarding pricing and costs for Pipedrive?

The pricing is satisfactory.

See all answers

What needs improvement with Pipedrive?

New features sometimes seem bolted on rather than being smooth.

See all answers

Comparisons

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Compared 6% of the time

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Compared 6% of the time

Asana vs monday.com

Compared 5% of the time

Wrike vs monday.com

Compared 5% of the time

Smartsheet vs monday.com

Compared 4% of the time

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Apollo.io vs Pipedrive

Compared 18% of the time

noCRM.io vs Pipedrive

Compared 9% of the time

Zoho CRM vs Pipedrive

Compared 7% of the time

Jobber vs Pipedrive

Compared 7% of the time

Freshsales vs Pipedrive

Compared 6% of the time

More Pipedrive Competitors

Product Reports

Buyer's Guide

monday.com

January 2026

Download monday.com product report

Buyer's Guide

Pipedrive

January 2026

Download Pipedrive product report

Overview

Monday.com enhances project management with automation, customization, and a user-friendly design, featuring Gantt charts, real-time updates, and extensive tool integrations.

Monday.com offers automation, customization, and user-friendly interfaces to improve project management capabilities. Its features, including Gantt charts, real-time updates, and integrations with tools like Slack and Google Suite, help teams streamline workflows. Users benefit from color coding, task assignments, subitems, and dashboards for a comprehensive project overview. Notifications, file-sharing, and forms increase collaboration, while templates simplify processes. However, it requires enhancements in user experience, speed, and mobile features. Challenges include limited boards, excessive notifications, and integration issues with Google Calendar and QuickBooks. Businesses use Monday.com for CRM tasks, sales tracking, marketing, and creative projects across fields like architecture, biotech, and nonprofits.

What are the key features of Monday.com?

Automation: Automate repetitive tasks to focus on more strategic activities.
Customization: Tailor workflows with adaptable templates and settings.
Integrations: Seamlessly connect with popular tools for enhanced functionality.
Gantt Charts: Visualize project timelines and dependencies with ease.
Real-Time Updates: Receive instant updates to stay informed and agile.

What benefits or ROI should users expect?

Enhanced Efficiency: Streamlined workflows lead to better time management.
Improved Collaboration: Active communication and file-sharing reduce email dependencies.
Adaptability: Customization options cater to diverse project needs.
Comprehensive Overview: Dashboards offer clear insights into project progress.
Resource Management: Efficient scheduling and task allocation optimize resources.

In industries like architecture, biotech, and nonprofit, Monday.com facilitates communication, task tracking, and collaboration for remote teams. It is commonly utilized for CRM, sales tracking, marketing, and creative project management, ensuring workflow organization and client management are streamlined.

monday.com

Pipedrive CRM, a SOC 2 Certified Service Provider, is built around activity-based selling. It ensures total visibility through its Pipeline Management tool with a clear visual interface that prompts you to take action, remain organized and stay in control of a complex sales process, Sales Reporting that provides visual report, understands pipeline metrics, tracks and tests sales process and shows sales split by product. Pipedrive CRM boosts productivity, optimizes the Sales Process, It has an import/export feature that safeguards against human error. It is fully customizable, has multiple usage possibilities and can automatically creates contacts in your pipeline.

Pipedrive

Sample Customers

Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber

Samsung, Amazon, SkyScanner, TDW, Vimeo, ReMax, Festo

Buyer's Guide

Pipedrive vs. monday.com

January 2026

Free Report: Pipedrive vs. monday.com

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