MSP360 Backup vs NAKIVO Backup & Replication comparison

MSP360 and Nakivo are both solutions in the Backup and Recovery category. MSP360 is ranked #56 with an average rating of 7.0, while Nakivo is ranked #6 with an average rating of 9.4. MSP360 holds a 0.4% mindshare in BRS, compared to Nakivo’s 1.6% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 99% of Nakivo users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

829 Views
639 Comparison Views

100% willing to recommend

NAKIVO Backup & Replication

Read 88 NAKIVO Backup & Replication reviews

4,627 Views
2,701 Comparison Views

99% willing to recommend

MSP360 Backup

NAKIVO Backup & Replication

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 11, 2024

MSP360 Backup and NAKIVO Backup & Replication are two leading solutions in the backup and data protection market. NAKIVO stands out with superior features that users find worth the extra cost.

Features: MSP360 Backup offers cloud storage integration, data encryption, and robust support. NAKIVO Backup & Replication includes VM replication, advanced reporting, and detailed analytics, appealing to organizations requiring virtual machine management.

Room for Improvement: MSP360 Backup needs enhancements in scheduling options, interface speed, and usability. NAKIVO users mention improvements in documentation, initial setup complexity, and onboarding resources.

Ease of Deployment and Customer Service: MSP360 is commended for straightforward deployment and responsive customer service. NAKIVO offers a more complex deployment but compensates with comprehensive customer support that guides users through initial challenges.

Pricing and ROI: MSP360 Backup offers more accessible pricing appealing to smaller businesses or startups. NAKIVO, with a higher cost, delivers excellent ROI through advanced features and reliability in virtual environments.

To learn more, read our detailed MSP360 Backup vs. NAKIVO Backup & Replication Report (Updated: April 2025).

Buyer's Guide

MSP360 Backup vs. NAKIVO Backup & Replication

April 2025

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Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Backup and Recovery

56th

Ranking in Disaster Recovery (DR) Software

27th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (44th), MSP Backup (3rd)

NAKIVO Backup & Replication

Ranking in Backup and Recovery

6th

Ranking in Disaster Recovery (DR) Software

6th

Average Rating

9.4

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of MSP360 Backup is 0.4%, down from 0.5% compared to the previous year. The mindshare of NAKIVO Backup & Replication is 1.6%, down from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Mattia Sangiorgio

Sole Director at Abila S.r.l.

Enhances data protection strategies and ensures the reliability of backups with helpful support

The features we have found most valuable in NAKIVO Backup & Replication include its cost-effectiveness, seamless integrations, comprehensive functionalities, and ease of installation and management. The pricing model is very competitive, providing excellent value for the robust features offered. Its seamless integration with our VMware infrastructure ensures smooth operation without any compatibility issues. The wide range of functionalities, including incremental and full backups, storage optimization, and disaster recovery options, meets all our backup needs comprehensively. Moreover, the simplicity of installation and the intuitive user interface have made it easy for our team to quickly set up and manage the backups without requiring extensive training.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has allowed me to implement a cost effective, highly configurable solution."

"MSP360 Backup's most valuable feature is its backup interface."

"Client-side encryption minimizes worries about data being captured on the back-end."

"The solution is simple to use and easy to configure."

"General ease of use and performance of the Windows version is the most valuable feature."

"Provides connectivity to a lot of different cloud storage solutions."

"Block level transfers have significantly reduced the amount of time for transfers over some other solutions"

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

More MSP360 Backup pros

"It can be quickly configured via web pages."

"Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product."

"Nakivo offers direct support through the graphical interface and this is great to have if you need quick help."

"The product is very scalable, robust, has an easy setup with a short-duration deployment and good technical support."

"We are able to take backups on a regular interval and restore data/VMs as we choose making the process work as advertised."

"It is affordable."

"The fact that it works with Synology is a big valuable point. Also, that we can check the functionality of a backup so easily. Cloud integration is valuable because the ability to not only backup locally, but to the cloud, has been a great addition to the already fantastic product. We can save so much time with Nakivo and are very happy that we found it and loved to use it for our solutions."

"We really appreciate the simplicity of the solution."

More NAKIVO Backup & Replication pros

Cons

"The restore time could improve. When we had an issue the restore time was lengthy."

"The graphics are looking a bit old and should be updated."

"The solution needs a better graphical user interface. It's a graphical user interface that is very old-school right now. They could give it a little more modern feel."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

More MSP360 Backup cons

"It could be a little bit faster in terms of backup and offer more reliable SQL server backups."

"From an administrator usage perspective, the interface is very intuitive, but maybe the wizard for creating and modifying backup jobs could look a little fancier."

"I would like to have a built-in SNMP client, which is important if we want to monitor it using Zabbix, Nagios, or another monitoring solution."

"The backup speed needs improvement."

"We'd like to see a legacy environment backup, like AIX, etc."

"In the press releases, it would be useful to make sure that the manual space reclaim procedure does not have to be performed but that it happens automatically, thus optimizing the use of space."

"The first implementation is a bit difficult but once is up and running is rock solid and extremely easy to manage."

"It would be helpful to be able to have a custom footprint so that only the required features are installed."

More NAKIVO Backup & Replication cons

Pricing and Cost Advice

"Pricing is reasonable although can be quite a large upfront cost."

"The solution is expensive."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"I rate the price of MSP360 Backup a seven out of ten."

"It provides a good cost savings compared to our previous cloud backup."

"Its pricing needs improvement."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

More MSP360 Backup pricing and cost advice

"We use a perpetual license that is priced well."

"It has a much higher bang for the buck than other products we evaluated."

"I think the price is competitive. However, for some projects, it can be a bit much for price-sensitive small businesses."

"The licensing model is crystal clear on the website."

"Cost is very appropriate for SMEs."

"The licensing currently allows for host-based licensing, which is advantageous if you have a lot of data on a few hosts."

"It has a very good price in the market."

"Nakivo Backup & Replication also have another great value, which is that it is one of the lowest prices on the market."

More NAKIVO Backup & Replication pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Construction Company

Financial Services Firm

Computer Software Company

15%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

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How does Nakivo compare with Veeam Backup & Replication?

Nakivo is my favorite backup software. Below are the main benefits of Nakivo compared to Veeam 1. Low cost. 2. Backup storage with global deduplication (this is the main requirement of a backup sol...

See all answers

What do you like most about Nakivo?

NAKIVO Backup & Replication is very easy to use.

See all answers

What is your experience regarding pricing and costs for Nakivo?

The product is affordable even for smaller organizations.

See all answers

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NinjaOne vs MSP360 Backup

Compared 15% of the time

BDRSuite Backup & Replication vs MSP360 Backup

Compared 9% of the time

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Veeam Data Platform vs NAKIVO Backup & Replication

Compared 44% of the time

Hornetsecurity Altaro VM Backup vs NAKIVO Backup & Replication

Compared 17% of the time

Acronis Cyber Protect vs NAKIVO Backup & Replication

Compared 10% of the time

Zerto vs NAKIVO Backup & Replication

Compared 7% of the time

Commvault Cloud vs NAKIVO Backup & Replication

Compared 5% of the time

More NAKIVO Backup & Replication Competitors

Product Reports

Buyer's Guide

MSP360 Backup

March 2025

Download MSP360 Backup product report

Buyer's Guide

NAKIVO Backup & Replication

March 2025

Download NAKIVO Backup & Replication product report

Also Known As

Cloudberry Backup

No data available

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

NAKIVO Backup & Replication is an all-inclusive data protection solution designed to ensure the availability, safety, and integrity of critical data across various environments, including VMware, Hyper-V, Nutanix AHV, AWS EC2, physical servers, and workstations. The platform offers a comprehensive suite of features tailored to meet the needs of IT professionals and business executives alike, ensuring robust data protection strategies that are both efficient and cost-effective.

Comprehensive Data Protection

NAKIVO Backup & Replication provides a wide array of features, including backup, replication, recovery, and failover for virtual, physical, and cloud environments. This ensures that businesses can protect their data across multiple platforms, reducing the risk of data loss and ensuring continuity in the face of various threats.

Enhanced Efficiency with Deduplication and Compression

The solution employs advanced deduplication and compression technologies to minimize storage requirements and optimize backup speeds. This not only reduces the storage footprint and costs but also accelerates backup and recovery processes, ensuring that businesses can quickly bounce back from data loss incidents.

Flexible Deployment Options

NAKIVO Backup & Replication offers a variety of deployment options, including installation on Windows or Linux servers, deployment as a pre-configured virtual appliance, or running directly on NAS devices. This flexibility ensures that organizations can choose the deployment method that best suits their infrastructure and operational preferences.

NAKIVO Backup & Replication stands out as a versatile and reliable data protection solution, offering a comprehensive set of features designed to meet the complex demands of modern IT environments. By combining robust performance, ease of use, and cost-efficiency, it provides businesses of all sizes with the tools they need to protect their critical data assets, ensuring business continuity and compliance with data protection regulations.

Nakivo

Sample Customers

StratX

Coca Cola, Honda, 3M, University of Arizona, University of Maryland, University of Arkansas, Johns Hopkins University, Marriott, Radisson Hotels and Resorts, Fujifilm, Eiffage

Buyer's Guide

MSP360 Backup vs. NAKIVO Backup & Replication

April 2025

Free Report: MSP360 Backup vs. NAKIVO Backup & Replication

Find out what your peers are saying about MSP360 Backup vs. NAKIVO Backup & Replication and other solutions. Updated: April 2025.

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