MSP360 Backup vs VMware Live Recovery comparison

MSP360 and VMware are both solutions in the Disaster Recovery (DR) Software category. MSP360 is ranked #27 with an average rating of 7.0, while VMware is ranked #5 with an average rating of 8.2. MSP360 holds a 0.5% mindshare in DRS, compared to VMware’s 9.0% mindshare. Additionally, 100% of MSP360 users are willing to recommend the solution, compared to 88% of VMware users who would recommend it.

MSP360 Backup

Read 15 MSP360 Backup reviews

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280 Comparison Views

100% willing to recommend

VMware Live Recovery

Read 80 VMware Live Recovery reviews

6,127 Views
4,569 Comparison Views

88% willing to recommend

MSP360 Backup

VMware Live Recovery

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Executive SummaryUpdated on Oct 15, 2024

MSP360 Backup and VMware Live Recovery are competitors in disaster recovery and backup management. MSP360 Backup is favored for its cost-effectiveness and broad cross-platform support, whereas VMware Live Recovery is preferred for its advanced recovery features beneficial for larger enterprises.

Features: MSP360 Backup offers cross-platform support, efficient data compression, and flexible integration with various cloud providers. VMware Live Recovery provides instant recovery capabilities, automated failover processes, and seamless integration with VMware ecosystems.

Room for Improvement: MSP360 Backup could improve its advanced recovery options and integration with enterprise-level solutions. VMware Live Recovery may require easier configuration processes and cost adjustments for tighter budgets.

Ease of Deployment and Customer Service: MSP360 Backup has a simple deployment model suitable for small to medium-sized businesses, supported by strong customer service. VMware Live Recovery involves more intricate setup but offers comprehensive customer support, ideal for enterprise-level applications.

Pricing and ROI: MSP360 Backup's lower setup costs and favorable ROI are attractive to budget-conscious organizations. VMware Live Recovery has a higher initial investment but offers robust functionality, making it suitable for performance and reliability needs in critical environments.

To learn more, read our detailed MSP360 Backup vs. VMware Live Recovery Report (Updated: March 2025).

Buyer's Guide

MSP360 Backup vs. VMware Live Recovery

March 2025

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Helped 846,617 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

MSP360 Backup

Ranking in Disaster Recovery (DR) Software

27th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Backup and Recovery (56th), Cloud Backup (44th), MSP Backup (3rd)

VMware Live Recovery

Ranking in Disaster Recovery (DR) Software

5th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Disaster Recovery as a Service (1st)

Mindshare comparison

As of April 2025, in the Disaster Recovery (DR) Software category, the mindshare of MSP360 Backup is 0.5%, down from 0.7% compared to the previous year. The mindshare of VMware Live Recovery is 9.0%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Disaster Recovery (DR) Software

Featured Reviews

CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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ErmiasGirma

System and Cloud Deployment Engineer at Safaricom Ethiopia plc

Ensures data availability and enables efficient migration between data centers

In our organization, we have deployed VMware Live Recovery for disaster recovery purposes. We have two data centers, and VMware Live Recovery is used for data replication between these centers. It is used to ensure data availability and for migration purposes when the primary data center is down…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"General ease of use and performance of the Windows version is the most valuable feature."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"Provides connectivity to a lot of different cloud storage solutions."

"The most valuable feature of MSP360 Backup is its reliability."

"The solution is simple to use and easy to configure."

"It has allowed me to implement a cost effective, highly configurable solution."

"Client-side encryption minimizes worries about data being captured on the back-end."

"Technical support is very good."

More MSP360 Backup pros

"VMware SRM's most valuable features are its convenience and its use of stretched clusters."

"The non-disruptive testing feature is a mature technology in the solution"

"SRM's best feature is automation."

"The solution offers a rich set of features, well adapted in the market."

"It is a stable solution...The solution's technical support is excellent."

"VMware Live Recovery is a very useful tool for live recovery."

"VMware SRM is very effective between two sites with identical twin storage, you can have synchronization between the two sites."

"It is easy to implement for my clients."

More VMware Live Recovery pros

Cons

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"The restore time could improve. When we had an issue the restore time was lengthy."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The solution's pricing is very high."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

More MSP360 Backup cons

"The licensing area needs improvement as the cost per virtual machine is high. If they offered discounts or minimized their prices, it would be more beneficial."

"For cloud-based solutions, the cost seems quite pricey, so we stick to on-premises deployment."

"There are many functionality problems with the product currently. It is also slow and unstable."

"We would like the patching management function of this product to be improved."

"Timing issues arise due to replication lags in multiple areas. When this happens, we encounter errors."

"Flexibility to choose different PITs would be nice."

"The solution must provide better integration with third-party vendors."

"I would like to see improved integration services with other solutions, such as SIEM management or security monitoring."

More VMware Live Recovery cons

Pricing and Cost Advice

"We have a very good return on investment."

"I rate the price of MSP360 Backup a seven out of ten."

"The solution is expensive."

"Its pricing needs improvement."

"Pricing is reasonable although can be quite a large upfront cost."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"It provides a good cost savings compared to our previous cloud backup."

More MSP360 Backup pricing and cost advice

"VMware SRM is a little bit pricey."

"The price of VMware SRM depends on how many VMs the customer has to move. There is a difference between the standard and enterprise license. I'm presenting the standard license to my customers because the total of VMs is not more than 50. The customer needs only the standard license and the cost is very effective for him."

"The licensing costs for the product are perpetual in nature. A person needs to buy the license only once there is a need to buy support on a yearly basis. The licensing cost for VMware SRM is expensive."

"VMware sells in bundles of 50 VMs, so if we want to expand, we have to buy the whole bundle."

"The price could be lower, in general. My clients pay for an annual license."

"It is reasonably priced, and its cost hasn't been a significant factor in our implementation."

"Mature products like VMware SRM often have higher costs."

"We have a standard enterprise license for the solution."

More VMware Live Recovery pricing and cost advice

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

Computer Software Company

17%

Manufacturing Company

Construction Company

Financial Services Firm

Computer Software Company

17%

Financial Services Firm

13%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about MSP360 Backup?

MSP360 Backup's most valuable feature is its backup interface.

See all answers

What is your experience regarding pricing and costs for MSP360 Backup?

I rate the price of MSP360 Backup a seven out of ten.

See all answers

What needs improvement with MSP360 Backup?

The product could be more user-friendly. Its pricing needs improvement as well.

See all answers

What do you like most about VMware Cloud Disaster Recovery?

Setting up VMs can be done quickly. It is easy to use.

See all answers

What is your experience regarding pricing and costs for VMware Cloud Disaster Recovery?

We use a three-year license, and the cost for VMware Live Recovery can be high. Previously, when acquiring a license for Ethiopian drug supply chains, the price was significantly high, especially a...

See all answers

What needs improvement with VMware Cloud Disaster Recovery?

The licensing area needs improvement as the cost per virtual machine is high. If they offered discounts or minimized their prices, it would be more beneficial.

See all answers

Comparisons

Acronis Cyber Protect vs MSP360 Backup

Compared 30% of the time

Veeam Data Platform vs MSP360 Backup

Compared 21% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 15% of the time

NinjaOne vs MSP360 Backup

Compared 15% of the time

BDRSuite Backup & Replication vs MSP360 Backup

Compared 9% of the time

More MSP360 Backup Competitors

Veeam Data Platform vs VMware Live Recovery

Compared 26% of the time

Zerto vs VMware Live Recovery

Compared 22% of the time

Dell RecoverPoint for Virtual Machines vs VMware Live Recovery

Compared 18% of the time

Azure Site Recovery vs VMware Live Recovery

Compared 7% of the time

Nutanix Disaster Recovery as a Service vs VMware Live Recovery

Compared 6% of the time

More VMware Live Recovery Competitors

Product Reports

Buyer's Guide

MSP360 Backup

March 2025

Download MSP360 Backup product report

Buyer's Guide

VMware Live Recovery

March 2025

Download VMware Live Recovery product report

Also Known As

Cloudberry Backup

VMware Cloud Disaster Recovery, Datrium DRaaS , VMware SRM

Overview

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

VMware Live Recovery is a disaster recovery solution that protects and recovers virtual machines (VMs) across on-premise and public clouds. Key features include rapid ransomware recovery, an on-demand recovery environment for testing procedures without affecting production, live behavioral analysis to detect threats, push-button VM network isolation to contain threats, guided restore point selection, and immutable, air-gapped recovery points to prevent tampering. VMware Live Recovery provides a comprehensive solution to safeguard critical data and applications from cyberattacks and other disasters.

VMware

Sample Customers

StratX

Certainty Home Loans, VPay, ZEON

Buyer's Guide

MSP360 Backup vs. VMware Live Recovery

March 2025

Free Report: MSP360 Backup vs. VMware Live Recovery

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