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MuleSoft Anypoint Platform vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.5
MuleSoft Anypoint Platform offers responsive support with varying service levels, but documentation and response times need improvement.
No sentiment score available
 

Room For Improvement

Sentiment score
5.2
MuleSoft Anypoint Platform requires improved error handling, scalability, support, integration options, and enhanced performance, security, and pricing flexibility.
No sentiment score available
MuleSoft is considered expensive, so pricing is a major concern.
 

Scalability Issues

Sentiment score
7.6
MuleSoft Anypoint Platform is highly scalable and suited for enterprises, but requires investment for optimal performance and integration.
No sentiment score available
MuleSoft provides the ability to scale, yet it is costly to do so.
 

Setup Cost

Sentiment score
6.8
MuleSoft Anypoint Platform's high pricing challenges small businesses despite benefits, though a pay-as-you-go model may improve accessibility.
No sentiment score available
MuleSoft is considered one of the more expensive products in the market.
 

Stability Issues

Sentiment score
6.8
MuleSoft Anypoint Platform is stable and reliable, but connector issues and external factors may affect its consistency.
No sentiment score available
 

Valuable Features

Sentiment score
8.1
MuleSoft Anypoint Platform excels in API management, offering easy integration, visual design, scalability, and seamless microservices support.
No sentiment score available
The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API.
 

Categories and Ranking

MuleSoft Anypoint Platform
Ranking in Cloud Data Integration
4th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
56
Ranking in other categories
Message Queue (MQ) Software (3rd), Business-to-Business Middleware (2nd), Workload Automation (9th), Integration Platform as a Service (iPaaS) (2nd)
Zapier
Ranking in Cloud Data Integration
9th
Average Rating
8.6
Reviews Sentiment
7.6
Number of Reviews
41
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Cloud Data Integration category, the mindshare of MuleSoft Anypoint Platform is 9.1%, up from 8.5% compared to the previous year. The mindshare of Zapier is 2.1%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration
 

Featured Reviews

Corydon Hinton - PeerSpot reviewer
Can seamlessly translate protocols and produce fairly quick results
Using the solution was great. It was part of the project that we didn't worry that much about. What I also liked about it was that even though I'm not that technical, I could go in and look at thoughts and events and confirm that the information we were looking for was making it across. I could check at the interface level and lessen the burden on validation within the application. The instrumentation within the solution is important. The ease of implementation is very important. Our partner development team had little trouble dealing with these diverse systems, with JSON on the one hand and SOAP on the other. The product’s ability to seamlessly translate protocols is great. The API-led connectivity is great. The reason that we took on the product was that we wanted to learn about it. We wanted to figure out how to use it. A big payoff for this will be in EHR integrations. These systems are all alike, yet they are all different. They all use EPIC, and each installation is a little bit different. It’s a challenge when we go to different hospitals. MuleSoft has made a name for itself in using the integrations.
FrankHo - PeerSpot reviewer
Though the tool offers a visually appealing UI, it needs to improve its documentation
With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation. The product has many bugs, so users have to wait for a period ranging from five minutes to an hour to see where the Zap went. In Zapier, Zaps aren't very understandable owing to the way they work. As a user, you would think that in Zapier, a Zap works in a particular way once you set it up, but it won't happen. At times, some Zaps can interfere with each other, because of which there might be infinite loops that may occur, owing to which multiple Zaps continue to run or break down in general, after which nothing would run in your environment. You would not be notified about the breakdown of Zaps. The bugs in the product may be considered to understand or get an explanation of how Zaps works between software systems, so for something between Gmail and HubSpot, Zapier would explain through better documentation what would work and what wouldn't work. Maybe if Zapier had better functionality with Python or any other coding language in general, it would make the product a lot better.
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Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
8%
Computer Software Company
20%
University
9%
Financial Services Firm
8%
Comms Service Provider
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is suitable. It's not cheap, but not expensive.
What needs improvement with Zapier?
The pricing could be a little cheaper.
 

Also Known As

Data Integrator, Anypoint MQ
No data available
 

Learn More

 

Overview

 

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about MuleSoft Anypoint Platform vs. Zapier and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.