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MuleSoft Anypoint Platform vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MuleSoft Anypoint Platform
Ranking in Cloud Data Integration
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
57
Ranking in other categories
Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Workload Automation (8th), Integration Platform as a Service (iPaaS) (2nd)
Zapier
Ranking in Cloud Data Integration
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
41
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Cloud Data Integration category, the mindshare of MuleSoft Anypoint Platform is 6.7%, down from 8.1% compared to the previous year. The mindshare of Zapier is 1.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration
 

Featured Reviews

Vijay Subramanyam - PeerSpot reviewer
Robust, reliable, and stable, ensuring high availability for critical integrations
I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.
FrankHo - PeerSpot reviewer
Though the tool offers a visually appealing UI, it needs to improve its documentation
With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation. The product has many bugs, so users have to wait for a period ranging from five minutes to an hour to see where the Zap went. In Zapier, Zaps aren't very understandable owing to the way they work. As a user, you would think that in Zapier, a Zap works in a particular way once you set it up, but it won't happen. At times, some Zaps can interfere with each other, because of which there might be infinite loops that may occur, owing to which multiple Zaps continue to run or break down in general, after which nothing would run in your environment. You would not be notified about the breakdown of Zaps. The bugs in the product may be considered to understand or get an explanation of how Zaps works between software systems, so for something between Gmail and HubSpot, Zapier would explain through better documentation what would work and what wouldn't work. Maybe if Zapier had better functionality with Python or any other coding language in general, it would make the product a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good interface, simple to use and stable."
"The most valuable features for us are flexibility, all the features related to connectivity with multiple connectors to the business, and the flexibility of on-premises and cloud deployments."
"The most valuable feature is the full lifecycle management, including Anypoint Designer and Exchange, as well as Discofolio API."
"The tool's visual features are attractive."
"The solution is scalable, and its performance is quite good."
"I have found several things most valuable, including its very quick implementation that you can use a lot of out of the box templates, and lastly that it is a very mature product, especially in hybrid integration."
"It is a stable product...The initial setup was simple."
"MuleSoft Anypoint Platform's most valuable features are its observability and stability."
"The product's initial setup phase was very easy."
"Webhooks are the most valuable feature of Zapier."
"The initial setup is pretty easy to do."
"We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"The solution is a SaaS and does not require a complex setup."
"With the previous CRM we were using – the Google Ads landing pages we had – we were collecting leads manually. That process was not efficient and took a sales team a lot of time to insert these leads manually. Currently, the process is smooth and we use Zapier to collect the leads for us."
 

Cons

"The runtime management and connectors could use some work and are vulnerable to breakage after upgrades."
"What I hear from my customers is that it's very expensive compared to the cost of other integration suites. The cost keeps increasing. MuleSoft should come up with customization factors by using a different way of getting the cost-related stuff to attract customers. That is, they should come up with some cost optimizations."
"The compatibility with vendors can be improved. Microsoft Azure heavily uses single software."
"The initial setup should be made easy and the documentation should have some guidance."
"The platform's data integration tools need improvement on the processing side."
"The inclusion of GenAI in the tool can be good since it is an area that is currently unavailable in the solution."
"The customer service is not good enough"
"The solution's pricing model is very strange, and it will be really expensive if you use APIs a lot."
"Being able to share Zaps and organize them with teammates would allow sharing and refining scenarios and even combining steps that require different people's credentials."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."
"Some recent changes to the solution have made it bulky and not as intuitive to use as it previously was."
"The solution does not work properly when we apply filters and we get errors."
"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
 

Pricing and Cost Advice

"I rate the product price a nine on a scale of one to ten, where one is cheap, and ten is expensive."
"Mule is not the cheapest integration platform out there, but it deserves the price we are paying."
"Price-wise, it is a good product since it is reasonably priced."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing as four or five out of ten."
"The licensing is core-based. My customers tell me that it's very expensive compared to the cost of other integration suites."
"Making changes in Anypoint MQ is expensive."
"I can't give you a straightforward answer because sometimes it depends on the usage. If you're going to have fewer than 5 million messages, it is free of cost. If you're going to have more than 5 million messages, they're going to charge $100 per month"
"The solution has a high price."
"Zapier's price is good."
"The price of Zapier is approximately $75 monthly."
"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"Think your Zaps through to make sure you don't use more Zaps than you need."
"The product is reasonably priced."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
18%
University
8%
Financial Services Firm
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is suitable. It's not cheap, but not expensive.
What needs improvement with Zapier?
The pricing could be a little cheaper.
 

Also Known As

Data Integrator, Anypoint MQ
No data available
 

Overview

 

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about MuleSoft Anypoint Platform vs. Zapier and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.