MuleSoft Anypoint Platform vs Zapier comparison

MuleSoft Anypoint Platform

Read 41 Zapier reviews

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95% willing to recommend

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 4, 2024

MuleSoft Anypoint Platform and Zapier are both widely used integration platforms, but they cater to different user needs. Zapier seems to have the upper hand in user satisfaction ratings due to its user-friendly approach and affordability.

Features: MuleSoft Anypoint Platform offers extensive APIs, numerous connectors, and complex integrations suitable for large-scale enterprises. Zapier provides a large array of ready-made integrations, easy drag-and-drop functionality, and a straightforward interface.

Room for Improvement: MuleSoft Anypoint Platform needs better documentation, cost-effectiveness, and simplified features. Zapier requires improved scalability, advanced functionalities, and better handling of complex workflows.

Ease of Deployment and Customer Service: MuleSoft Anypoint Platform deployment is more complex and often requires dedicated IT resources, yet it has positive customer service ratings. Zapier's deployment is quick and self-service with mixed customer support reviews.

Pricing and ROI: MuleSoft Anypoint Platform involves higher setup costs but delivers substantial ROI for large enterprises through its extensive capabilities. Zapier's lower pricing appeals to small and medium-sized businesses, providing quicker ROI with easier implementation and lower upfront costs.

To learn more, read our detailed MuleSoft Anypoint Platform vs. Zapier Report (Updated: October 2024).

MuleSoft Anypoint Platform vs. Zapier

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Helped 814,649 peers since 2012

Categories and Ranking

MuleSoft Anypoint Platform

Ranking in Cloud Data Integration

4th

Average Rating

8.0

Number of Reviews

Ranking in other categories

Message Queue (MQ) Software (3rd), Business-to-Business Middleware (2nd), Workload Automation (9th), Integration Platform as a Service (iPaaS) (2nd)

Zapier

Ranking in Cloud Data Integration

9th

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Cloud Data Integration category, the mindshare of MuleSoft Anypoint Platform is 9.1%, up from 8.5% compared to the previous year. The mindshare of Zapier is 2.1%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Data Integration

Featured Reviews

Corydon Hinton

Principal Systems Engineer at Bigfoot Biomedical, Inc.

Mar 19, 2024

Can seamlessly translate protocols and produce fairly quick results

Using the solution was great. It was part of the project that we didn't worry that much about. What I also liked about it was that even though I'm not that technical, I could go in and look at thoughts and events and confirm that the information we were looking for was making it across. I could check at the interface level and lessen the burden on validation within the application. The instrumentation within the solution is important. The ease of implementation is very important. Our partner development team had little trouble dealing with these diverse systems, with JSON on the one hand and SOAP on the other. The product’s ability to seamlessly translate protocols is great. The API-led connectivity is great. The reason that we took on the product was that we wanted to learn about it. We wanted to figure out how to use it. A big payoff for this will be in EHR integrations. These systems are all alike, yet they are all different. They all use EPIC, and each installation is a little bit different. It’s a challenge when we go to different hospitals. MuleSoft has made a name for itself in using the integrations.

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Dimitris Goudis

Airtable developer - Tableau analyst at Freelance

May 16, 2023

A tool for automation purposes requiring an easy initial setup while offering a very helpful technical support team

Zapier is not able to set up different modules. When automation doesn't work, it's not that easy to find why it didn't work. So, it's not about the automation process but the triggers that trigger an automation to start running. Sometimes if you set up an automation trigger on a specific application, we wouldn't know if Zapier received data to start running. So we cannot understand whether the problem is in Zapier or the steps before. Branching scenarios is something I want to add to the solution to make my life easier. We want to apply a logical workflow with a yes or no condition. On Zapier, you can have a condition, but you can build the actions after one value on this condition. So, the question can be responded to with a yes-no option or not answered. In your scenario, you have only the actions after yes get chosen. A second scenario is needed for the answer, no, and a third one for not answered. While in Make, we create a diagram, according to which if the response is yes, then do follow this path, and if it's no, then follow another path.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is their integrations and very good API management."

"Mule Anypoint Platform's valuable features are its flexibility in terms of deployment and its SaaS capabilities."

"The tool helps with order management and automates the enterprise's orchestration, invoice creation, product maintenance, and product life cycle. The API manager feature helps us configure, secure, and call APIs."

"When we talk about the APIs, there are multiple policies one can apply on APIs, like rate limiting policies, OWASP policies, and OWASP security policies, that can be easily configured in Mule Anypoint Platform."

"The most valuable feature of the solution is a huge list of available connectors for a lot of different platforms, which we can use very easily."

"The ability to define multi-tiered APIs and reuse them is a fantastic platform feature."

"The platform's cloud integration capabilities are good."

"We use simple queues and exchanges to route messages to multiple queues. The publish/subscribe model is also helpful."

More MuleSoft Anypoint Platform pros

"The initial setup is pretty easy to do."

"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."

"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."

"The most valuable feature of Zapier is it saves me time doing repetitive tasks."

"Zapier’s most valuable feature is its ability to interconnect applications or devices."

"The solution is a SaaS and does not require a complex setup."

"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."

"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."

More Zapier pros

Cons

"Adding connectors for new upcoming applications would add extra value to this product."

"MuleSoft's release calendar is rather conventional with two major, two minor releases and hotfixes in between. The competition sometimes offer more rapid release cycles and provides improved and new functionality with a faster time-to-market."

"The compatibility with vendors can be improved. Microsoft Azure heavily uses single software."

"The runtime management and connectors could use some work and are vulnerable to breakage after upgrades."

"There is not much information on the internet...The transforming message is an area in the solution that needs to be improved."

"Mule should have better B2B integration."

"The inclusion of GenAI in the tool can be good since it is an area that is currently unavailable in the solution."

"The solution's licensing model is expensive and could be improved."

More MuleSoft Anypoint Platform cons

"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"

"I think that this solution should have more apps connected to it."

"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."

"It could support various languages along with Python."

"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."

"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."

"The user interface for Zapier could be improved. It also takes some time to sync the data between different environments."

"With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation."

More Zapier cons

Pricing and Cost Advice

"The licensing is core-based. My customers tell me that it's very expensive compared to the cost of other integration suites."

"Mule Anypoint Platform is affordable."

"The tool is heavily bundle-priced. I rate the solution’s pricing five on a scale of ten, where one is expensive, and ten is cheap."

"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing as four or five out of ten."

"The product's price seems to be competent in comparison to other products in the market."

"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."

"The product is still very expensive."

"Regarding pricing, I believe there could be room for improvement to align with user expectations."

More MuleSoft Anypoint Platform pricing and cost advice

"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."

"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."

"Think your Zaps through to make sure you don't use more Zaps than you need."

"It's very affordable."

"The price of Zapier is approximately $75 monthly."

"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."

"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."

"The product is reasonably priced."

More Zapier pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Cloud Data Integration solutions are best for your needs.

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Top Industries

By visitors reading reviews

Educational Organization

21%

Computer Software Company

14%

Financial Services Firm

10%

Manufacturing Company

Computer Software Company

22%

University

Comms Service Provider

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?

I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...

How does TIBCO BusinessWorks compare with Mule Anypoint Platform?

Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...

What can Mule Anypoint Platform be used for and what do you use it for most often?

This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...

What do you like most about Zapier?

The product's most valuable feature is automation.

What is your experience regarding pricing and costs for Zapier?

The pricing is suitable. It's not cheap, but not expensive.

What needs improvement with Zapier?

The pricing could be a little cheaper.

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Product Reports

MuleSoft Anypoint Platform

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Also Known As

Data Integrator, Anypoint MQ

No data available

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Salesforce

Overview

MuleSoft Anypoint Platform is used for integration and API management, connecting enterprise applications across retail, e-commerce, and supply chain. It supports cloud-to-cloud and cloud-to-on-premises scenarios with real-time and asynchronous messaging.

Users leverage MuleSoft Anypoint Platform for diverse integrations including cloud-based and on-premises, enabling data transformations, middleware functions, and hybrid integrations. It seamlessly connects systems like SAP, Salesforce, and Oracle, facilitating data transfers and integrating legacy systems. The platform offers a graphic interface, quick implementation, and a variety of connectors, contributing to its popularity for robust and scalable solutions. Despite its strengths, users seek better technical support, more connectors, simplified runtime management, and improved documentation.

What are the key features of MuleSoft Anypoint Platform?

Marketplace for integration platforms: Provides pre-built connectors and templates.
API management: Efficient management and monitoring of APIs.
Graphic interface: User-friendly design for ease of use.
Monitoring capabilities: Comprehensive monitoring and observability features.
Quick implementation: Rapid deployment of integrations and APIs.
Pre-built templates: Ready-to-use templates for common integrations.
Stability and performance: Reliable and high-performing platform.
Data transformation with DataWeave: Powerful tool for data mapping and transformation.
Support for hybrid deployments: Flexibility to integrate cloud and on-premises systems.

What benefits and ROI can users expect?

Increased connectivity: Seamless integration of multiple systems.
Operational efficiency: Streamlined processes and data flows.
Scalability: Ability to grow with business needs.
Cost savings: Reduced development time with pre-built components.
Enhanced visibility: Improved monitoring and management of integrations.

Enterprises in retail, e-commerce, and supply chain implement MuleSoft Anypoint Platform to connect various applications and systems. It supports real-time messaging for inventory management, synchronizes customer data across platforms, and integrates with legacy systems for smooth data migration. Users benefit from quick deployments and a marketplace that accelerates integration projects.

Zapier is a tool for primarily non-technical users to connect together web apps.

An integration between two apps is called a Zap. A Zap is made up of a Trigger and one or more Actions or Searches.

Whenever the trigger happens in one app, Zapier will automatically perform the actions or searches in another app in order.

Zaps are very lightweight and easy to set up. Zaps do not import or export old data (they only operate on new items created after the Zap is enabled). Zaps are also not kept in sync ("two way syncing") after the Zap is triggered.

Zaps are deceivingly simple if you're used to dealing with complex and difficult integrations. Their simplicity is what enables anyone to create them.

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren

BuzzFeed, Groupon, Spotify, Columbia University, FOX

MuleSoft Anypoint Platform vs. Zapier