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MuleSoft Anypoint Platform vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MuleSoft Anypoint Platform
Ranking in Cloud Data Integration
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
58
Ranking in other categories
Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Workload Automation (8th), Integration Platform as a Service (iPaaS) (2nd)
Zapier
Ranking in Cloud Data Integration
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
41
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Cloud Data Integration category, the mindshare of MuleSoft Anypoint Platform is 6.7%, down from 8.1% compared to the previous year. The mindshare of Zapier is 1.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration
 

Featured Reviews

Vijay Subramanyam - PeerSpot reviewer
Robust, reliable, and stable, ensuring high availability for critical integrations
I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.
FrankHo - PeerSpot reviewer
Though the tool offers a visually appealing UI, it needs to improve its documentation
With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation. The product has many bugs, so users have to wait for a period ranging from five minutes to an hour to see where the Zap went. In Zapier, Zaps aren't very understandable owing to the way they work. As a user, you would think that in Zapier, a Zap works in a particular way once you set it up, but it won't happen. At times, some Zaps can interfere with each other, because of which there might be infinite loops that may occur, owing to which multiple Zaps continue to run or break down in general, after which nothing would run in your environment. You would not be notified about the breakdown of Zaps. The bugs in the product may be considered to understand or get an explanation of how Zaps works between software systems, so for something between Gmail and HubSpot, Zapier would explain through better documentation what would work and what wouldn't work. Maybe if Zapier had better functionality with Python or any other coding language in general, it would make the product a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Good interface, simple to use and stable."
"The most valuable features of the Mule Anypoint Platform are the Flex Gateway, API management, easy-to-use, and connectors. Additionally, they are coming out with improvements to the solution when required."
"The most valuable feature is the variety of characters Anypoint Platform has. It is very scalable and customizable."
"The solution's deployment and proxy processes are very good."
"The community manager is the standout feature of the Mule Anypoint Platform, as it provides a platform to showcase your API to external parties. It is exceptionally user-friendly and enables external parties to easily utilize and consume the APIs."
"The exchange and API management features are the best in the market."
"The solution is scalable, and its performance is quite good."
"This is the easiest and best tool available."
"We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface."
"The most valuable feature of Zapier is it saves me time doing repetitive tasks."
"Zapier is user friendly and makes it easy to integrate different tools. It has a drag and drop functionality which makes it easy to connect environments."
"Webhooks are the most valuable feature of Zapier."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
 

Cons

"It would be better if we had a clearer view of the solution's future releases."
"The terms of use and how it's priced has become very difficult to manage, which is forcing us to look for alternatives already - and we haven't even been using it for that long just yet."
"An on-premise setup requires special skills and you need a lot of professional services."
"Mule Anypoint Platform could improve by having more up-to-date adapters to do work in a digital space."
"Mule Anypoint Platform should improve its pricing. In my experience, a customer using the sandbox version couldn't upgrade to the final version because it exceeded their budget. Another area for improvement is the login mechanism. We need to integrate with third-party products for strong authentication, but it would be better if MuleSoft had its own robust login mechanism."
"It's extremely expensive to change things in Anypoint MQ. There's also this issue of slow output of messages, and that needs to be improved."
"Code quality, Code Security, SaaS, and DaaS security, can all be improved."
"From a monitoring point of view, MuleSoft Anypoint Platform can improve on tracking transactions."
"The pricing could be a little cheaper."
"After mapping them out, and they'd worked for a while, I've had Zapier fail."
"The solution does not work properly when we apply filters and we get errors."
"It could support various languages along with Python."
"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
"The pricing of the solution is quite expensive."
 

Pricing and Cost Advice

"I rate the product price a nine on a scale of one to ten, where one is cheap, and ten is expensive."
"MuleSoft Anypoint Platform really needs to work on its pricing model because it's very complicated."
"Making changes in Anypoint MQ is expensive."
"The licensing is core-based. My customers tell me that it's very expensive compared to the cost of other integration suites."
"I can't give you a straightforward answer because sometimes it depends on the usage. If you're going to have fewer than 5 million messages, it is free of cost. If you're going to have more than 5 million messages, they're going to charge $100 per month"
"Mule is not the cheapest integration platform out there, but it deserves the price we are paying."
"The product is still very expensive."
"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."
"Think your Zaps through to make sure you don't use more Zaps than you need."
"Zapier's price is good."
"Per task, there is a monthly plan involving 15 euros...Also, in different forms, they just give you the ability to use different features. They charge 18.58 euros for the first standard plan, which includes 750 tasks. So, it is about 25 cents per task."
"The price of Zapier is approximately $75 monthly."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"It's very affordable."
"The product is reasonably priced."
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Top Industries

By visitors reading reviews
Educational Organization
21%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
16%
Financial Services Firm
10%
University
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is suitable. It's not cheap, but not expensive.
What needs improvement with Zapier?
The pricing could be a little cheaper.
 

Also Known As

Data Integrator, Anypoint MQ
No data available
 

Overview

 

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about MuleSoft Anypoint Platform vs. Zapier and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.