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MuleSoft Anypoint Platform vs Zapier comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 9, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

MuleSoft Anypoint Platform
Ranking in Cloud Data Integration
4th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
58
Ranking in other categories
Message Queue (MQ) Software (4th), Business-to-Business Middleware (1st), Workload Automation (8th), Integration Platform as a Service (iPaaS) (2nd)
Zapier
Ranking in Cloud Data Integration
10th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
41
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Cloud Data Integration category, the mindshare of MuleSoft Anypoint Platform is 6.7%, down from 8.1% compared to the previous year. The mindshare of Zapier is 1.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Data Integration
 

Featured Reviews

Vijay Subramanyam - PeerSpot reviewer
Robust, reliable, and stable, ensuring high availability for critical integrations
I would rate the scalability an eight out of ten; it is a highly scalable solution. We have around 200 end users using this solution in our company. We use it to its maximum capacity. However, it's not for P1 applications, but definitely for severity two cases (P2 level). It integrates critical applications, but it's not a platform that, if it stops, the entire system would come down. So, it's more like a severity two level. However, it has the potential to eventually become a P1 platform. Not exactly P1 applications, but a P1 platform. Because now we are still in the transition to migrate everything, all the integrations to Mule Anypoint Platform. But once it's done, then this platform becomes critical. Because even now, we have point-to-point connections.
FrankHo - PeerSpot reviewer
Though the tool offers a visually appealing UI, it needs to improve its documentation
With Zapier, improvements are required in the areas of concerns like bugs, ease of use, and documentation. The product has many bugs, so users have to wait for a period ranging from five minutes to an hour to see where the Zap went. In Zapier, Zaps aren't very understandable owing to the way they work. As a user, you would think that in Zapier, a Zap works in a particular way once you set it up, but it won't happen. At times, some Zaps can interfere with each other, because of which there might be infinite loops that may occur, owing to which multiple Zaps continue to run or break down in general, after which nothing would run in your environment. You would not be notified about the breakdown of Zaps. The bugs in the product may be considered to understand or get an explanation of how Zaps works between software systems, so for something between Gmail and HubSpot, Zapier would explain through better documentation what would work and what wouldn't work. Maybe if Zapier had better functionality with Python or any other coding language in general, it would make the product a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is very scalable with solid performance and the capability of extending it using any custom Java in case you don't have anything out of the box. MDP is strong. It is good compared to other products regarding its capabilities in managing or orchestrating the issue load."
"The most valuable feature for me is the Exchange sub-tool."
"API management."
"This is the easiest and best tool available."
"The most valuable feature is their integrations and very good API management."
"Messaging and queueing solution that has good stability and scalability. It can be used for a variety of messaging types."
"It's easy to use and comes as a bundle package with the Anypoint Platform, removing the need for any complex setup."
"The most valuable features for us are flexibility, all the features related to connectivity with multiple connectors to the business, and the flexibility of on-premises and cloud deployments."
"The solution is a SaaS and does not require a complex setup."
"There are a few valuable features, like the stability that it comes with and also the number of features that it offers. I've used other services like Pabbly, but they don't offer similar numbers of applications that Zapier has or allows to integrate with – it's maximum."
"The ability to connect web applications to trigger actions in another app after having enriched, formatted, delayed, grouped, and filtered is really valuable for many businesses."
"Zapier handles everything under the sun that you would think you need in automation. It is the most mature integration platform and service on the market."
"The connection between Facebook lead forms and MailChimp integrations is the most valuable feature."
"We find it effortless to set up. We really don't have to do anything other than finding the application in the Zapier catalog. And as long as the application has been re-integrated into Zapier, they're able to then just provide the connection details and hook it up."
"Zapier's interface, for me, is the solution's greatest value proposition. It is designed and developed for people who don't have a clue about what they're trying to do. It has a very user-friendly interface."
"Zapier’s most valuable feature is its ability to interconnect applications or devices."
 

Cons

"The price could be improved."
"What I hear from my customers is that it's very expensive compared to the cost of other integration suites. The cost keeps increasing. MuleSoft should come up with customization factors by using a different way of getting the cost-related stuff to attract customers. That is, they should come up with some cost optimizations."
"The initial setup should be made easy and the documentation should have some guidance."
"Over the years, Mule Anypoint Platform has undergone significant improvements. When I first started using it, the API gateway capabilities were fairly basic."
"One area we'd like to see improvement in is the error logging and troubleshooting process."
"It would be better if we had a clearer view of the solution's future releases."
"Although the solution's proxy design and process are good, it faces connecting issues because it lacks data integration."
"MuleSoft is considered one of the more expensive products in the market."
"At the moment, they allow a limited number of apps. I look forward to getting more apps for each package."
"Zapier needs more YouTube or video tutorials or more training for people. That would help a lot. In particular, Zapier should have documentation for every connector. Its documentation needs to be more detailed and visual."
"Some apps are not available yet. For instance, a connection with Joomla! would be great. In general, all the most-used apps are available, but I bumped into Joomla! with a client."
"System-to-system is fine, but when it comes to system-to-user, where Zapier is helping to communicate to a user, that's a one-way communication. If that user has to perform some action on that notification, the action isn't handled by Zapier. So there's no way to orchestrate that and it's very cumbersome."
"Zapier needs to improve in the same way most RPA solutions should, such as Robocorp, Make, or UiPath. They are not good at helping you find the connections that you need for the problem that you have. For example, if need something on Instagram. I'm going to have to do research for hours to be able to find the components or the app, which is going to do what I need it to do. It makes it difficult to use the system when you don't know what to use."
"Zapier could be a little faster, but that might not be possible. I would encourage Zapier to make more API endpoints for each application"
"It could support various languages along with Python."
"I would like to see them improve the Quickbase integration. Currently, it only allows triggering actions when records are added, but it would be more useful if we could also trigger actions when records are modified or deleted."
 

Pricing and Cost Advice

"The pricing of our solution is highly competitive. While it may not be categorized as exceptionally low, it is certainly more affordable compared to IBM."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing as four or five out of ten."
"The product is still very expensive."
"The licensing is core-based. My customers tell me that it's very expensive compared to the cost of other integration suites."
"The product comes complete at one set price including support."
"Mule Anypoint Platform is an expensive solution."
"The tool is heavily bundle-priced. I rate the solution’s pricing five on a scale of ten, where one is expensive, and ten is cheap."
"The tool's pricing is cheaper than other RPAs' since it is execution-based. Other RPAs charge based on subscriptions."
"The price of Zapier is approximately $75 monthly."
"It's very affordable."
"It's very straightforward licensing. There's only one cost you have to pay, and if you want a relevant pricing plan, I think you have two or three different models or packages which include the number of notifications or Zaps, as they call it, that you can program."
"There is a free plan that is, of course, limited. However, it allows you to understand and check true scenarios for a while."
"Zapier is a paid service. Its license renews monthly, and Zapier will downgrade your subscription to the free version when your credit card doesn't have funds. That significantly impacts your service because everything halts completely. Zapier doesn't have any hidden costs."
"Think your Zaps through to make sure you don't use more Zaps than you need."
"Zapier's price is good."
"The least expensive plan is $24 a month, and you can go all the way to $800 a month if you're a huge company using many tasks."
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Top Industries

By visitors reading reviews
Educational Organization
21%
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
16%
Financial Services Firm
10%
University
9%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What advice do you have for others considering Mule Anypoint Platform?
I architected solutions using Oracle SOA/OSB, Spring Boot, MuleSoft Anypoint Platform on cloud / on-premises and hybrid modes; What I see is though if you are an enterprise and have enough money th...
How does TIBCO BusinessWorks compare with Mule Anypoint Platform?
Our organization ran comparison tests to determine whether TIBCO BusinessWorks or Mule Anypoint platform integration and connectivity software was the better fit for us. We decided to go with Mule...
What can Mule Anypoint Platform be used for and what do you use it for most often?
This is a very flexible solution that comes with multiple uses. My organization mostly uses Mule Anypoint Platform for API management, as it lets us build new APIs easily and design new interfaces...
What do you like most about Zapier?
The product's most valuable feature is automation.
What is your experience regarding pricing and costs for Zapier?
The pricing is suitable. It's not cheap, but not expensive.
What needs improvement with Zapier?
The pricing could be a little cheaper.
 

Also Known As

Data Integrator, Anypoint MQ
No data available
 

Overview

 

Sample Customers

VMware, Gucci, MasterCard, Target, Time Inc, Hershey's, Tesla, Spotify, Office Depot, Intuit, CBS, Amtrak, Salesforce, Gap, Ralph Lauren
BuzzFeed, Groupon, Spotify, Columbia University, FOX
Find out what your peers are saying about MuleSoft Anypoint Platform vs. Zapier and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.