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MuleSoft Composer vs Tungsten RPA comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
MuleSoft Composer enhances efficiency, reduces costs, improves time-to-market, and increases value with easy integration and better data accuracy.
Sentiment score
7.6
Tungsten RPA boosted aviation efficiency and government savings by streamlining processes, reducing errors, and cutting costs.
 

Customer Service

Sentiment score
7.3
Users commend MuleSoft Composer's responsive and professional customer service team for efficient problem-solving and quick resolution times.
Sentiment score
7.0
Tungsten RPA support is generally effective, with knowledgeable staff, though some users report delays and suggest faster responses.
 

Scalability Issues

Sentiment score
7.0
MuleSoft Composer is highly rated for scalability, efficiently managing varying data volumes and adaptable for organizations of all sizes.
Sentiment score
6.9
Tungsten RPA is scalable, flexible, and adaptable, but requires skilled deployment and faces challenges like licensing and upgrades.
 

Stability Issues

Sentiment score
7.0
Users find MuleSoft Composer stable and well-performing, despite occasional glitches quickly resolved by support.
Sentiment score
7.8
Tungsten RPA is stable and reliable, though some find it complex with legacy apps; it scores 7-9/10 for stability.
 

Room For Improvement

MuleSoft Composer needs better platform integrations, interface, scalability, AI integration, and support for complex data and API sharing challenges.
Tungsten RPA needs interface improvements, better scalability, AI features, enhanced integration, and support for complex processes and legacy systems.
 

Setup Cost

MuleSoft Composer is considered costly, especially in Brazil and India, with users recommending a 20%-30% price reduction.
Tungsten RPA offers flexible subscription pricing with unlimited workflows, varying costs by project needs, and requires upfront payments.
 

Valuable Features

MuleSoft Composer offers Salesforce integration, ease of use, API sharing, prebuilt connectors, and effective data handling, monitoring, and notifications.
Tungsten RPA offers seamless integration, robust automation, and ease of use with advanced tools for document and process management.
 

Categories and Ranking

MuleSoft Composer
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
Data Integration (27th), Cloud Data Integration (13th), Integration Platform as a Service (iPaaS) (9th)
Tungsten RPA
Average Rating
7.4
Reviews Sentiment
6.9
Number of Reviews
26
Ranking in other categories
Robotic Process Automation (RPA) (13th)
 

Featured Reviews

Prince Barai - PeerSpot reviewer
The prebuilt connectors save a lot of time and money, but the customer support and price must be improved
Our customer’s system is very old. We are trying to upgrade it. We are extracting data from the system and sending it to Salesforce. The product is a good option if we want to build process automation for data. It can be done quickly through the tool. We need not do coding and waste our time and efforts. The ease of learning depends on the person who is learning the product. It depends on whether they come from a developer background. It would be easy to learn if they have some experience in coding and have worked on integrations. I haven’t faced many challenges while scaling our integration solutions with MuleSoft Composer. The drag-and-drop interface has not impacted our project deployment time much. The customer support and price can be improved. Overall, I rate the tool a seven out of ten.
Jamil Milhem - PeerSpot reviewer
Automates browsing tasks without needing a server connection
I have worked with Microsoft Power Platform and UiPath. Kofax RPA offers a comprehensive solution with built-in capabilities for executing tasks like running Excel files and web automation without additional servers. They provide their browsers and extensions. For functions such as OCR, image processing, and data extraction, Kofax has built-in features powered by their engine, eliminating the need for subscriptions to external technologies like Microsoft Cognitive Services or Google Search. One of Kofax RPA's strongest features is its on-premise solution, which is particularly beneficial for organizations operating in regions with data regulations, such as the UAE.
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Manufacturing Company
12%
Financial Services Firm
10%
Healthcare Company
6%
Financial Services Firm
19%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about MuleSoft Composer?
The way Composer organizes and manages integration processes is most beneficial. We can easily monitor what's running and what isn't and troubleshoot any data integration issues.
What is your experience regarding pricing and costs for MuleSoft Composer?
It's costly, especially for Indian clients. Reducing the price would help them penetrate the Indian market. A two-year license costs around seventy lakhs rupees. It's a considerable amount.
What needs improvement with MuleSoft Composer?
Configuration could be easier, but we were able to handle it. It seems that juniors find it challenging, but seniors like me know how to configure it properly. There are no issues. There is also on...
What do you like most about Kofax RPA?
You can automate browsing tasks without needing a server connection. The platform provides its browser, allowing you to run anything inside it.
What is your experience regarding pricing and costs for Kofax RPA?
The pricing models across the market initially differed significantly, as most RPA implementations were licensed on a per bot basis, unlike Tungsten RPA, which uses a server-based model. Though the...
What needs improvement with Kofax RPA?
Automation of complex processes involving stable legacy systems could be a major plus. The biggest issue lies in the stability of the target environment. Automating systems based on Citrix, where u...
 

Also Known As

MuleSoft Composer for Salesforce
Kofax RPA, Kofax Kapow, Kapow
 

Overview

 

Sample Customers

Information Not Available
Aetna, BNP Paribas, Citi, Goldman Sachs, HSBC, ING, Aviva, Humana, Willis, Merck, University Hospitals, CardinalHealth, American Red Cross, Alegri, Capita
Find out what your peers are saying about MuleSoft Composer vs. Tungsten RPA and other solutions. Updated: March 2025.
846,617 professionals have used our research since 2012.