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N-able N-central vs Spiceworks comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Room For Improvement

No sentiment score available
Sentiment score
4.4
Spiceworks needs improvements in monitoring, performance, reporting, user interface, and automation to meet enterprise expectations.
 

Valuable Features

No sentiment score available
Sentiment score
8.5
Spiceworks provides free, user-friendly IT management with features like help desk, inventory, remote monitoring, and community support for SMBs.
 

Categories and Ranking

N-able N-central
Average Rating
9.0
Reviews Sentiment
6.6
Number of Reviews
6
Ranking in other categories
Remote Monitoring and Management (RMM) (5th)
Spiceworks
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
Help Desk Software (17th), IT Asset Management (11th), IT Infrastructure Monitoring (47th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. N-able N-central is designed for Remote Monitoring and Management (RMM) and holds a mindshare of 12.8%, up 9.4% compared to last year.
Spiceworks, on the other hand, focuses on IT Infrastructure Monitoring, holds 0.5% mindshare, down 0.5% since last year.
Remote Monitoring and Management (RMM)
IT Infrastructure Monitoring
 

Q&A Highlights

SK
Nov 01, 2017
 

Featured Reviews

Brian Hershey - PeerSpot reviewer
We were able to scale from 1,000 devices to more than 20,000
We had several run-level platforms, including Continuum, but the only other one I've run is Nagios. That was custom-built for Unix devices. Our previous RMMs weren't scalable like N-central. We ran into problems we created for ourselves, not knowing enough about what we were doing in the beginning. Ultimately, we found that we had gotten to a place that we couldn't come back from, and it was easier to change RMMs rather than trying to fix what we had.
Hassan Zia - PeerSpot reviewer
Good low-cost service desk system, but lacks in automation workflows and categorization
One of the biggest ways in which Spiceworks could improve is by developing better and more automated workflows. For example, in another solution called ServiceDesk by ManageEngine, you can have levels of approval in the event that there is a request for new software, or when someone requests a VPN or WiFi connection. This kind of multi-stage approval feature provided by ServiceDesk does not appear to exist in Spiceworks, and it is one of their main shortcomings for me. There are also several other automation features in ServiceDesk that are not present in Spiceworks. Another feature that I have always wanted in Spiceworks is categorization. Let's suppose that I select a certain piece of software within Spiceworks, and I want to see the subcategories, Spiceworks should be able to auto-populate those subcategories. This is unfortunately not possible within Spiceworks at the moment.
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Answers from the Community

SK
Nov 1, 2017
Nov 1, 2017
Unfortunately pricing is never that simple with each product having a multi-tiered offering. Also with vastly different feature sets between vendor products it can be impossible to make side-by-side comparisons. Before even looking at pricing or referring to the good book of Gartner you should put together a list of: 1. Everyday tasks at a functional level 2. How your team perform them today ...
2 out of 9 answers
it_user719895 - PeerSpot reviewer
Oct 30, 2017
You are comparing 3 different products. Solarwinds play in the major league of NMS. Spiceworks is adware and plays in the minor league. Airwatch is an MDM/MAM product. What is your goal?
it_user357969 - PeerSpot reviewer
Oct 30, 2017
Agree with Antonio. Plus, if you’re talking about client desktop management, I think you might be missing better players.
 

Top Industries

By visitors reading reviews
Computer Software Company
24%
Manufacturing Company
7%
Construction Company
5%
Government
5%
Computer Software Company
16%
Financial Services Firm
10%
University
9%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with N-able N-central?
N-central has limited mobile device management (MDM) support, specifically for Android devices. This limitation affected a deal with a client who had numerous Android devices to manage. It would be...
What is your primary use case for N-able N-central?
N-able N-central has various use cases and can be utilized for monitoring systems, servers, and infrastructure like routers and firewalls, as well as for automation, patch management, remote manage...
What do you like most about Spiceworks?
The solution is easy to use and easy to manage.
What needs improvement with Spiceworks?
The GUI must be improved. The GUI looks old-fashioned. The vendor must do some web development for it.
 

Also Known As

SolarWinds N-central, SolarWinds MSP N-central
No data available
 

Learn More

 

Overview

 

Sample Customers

Premier Technology Solutions
Broward Center for the Performing Arts, Symantec, Webroot, EMC, Pertino
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