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NAVEX Global vs RSA Archer comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NAVEX Global
Ranking in GRC
25th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
RSA Archer
Ranking in GRC
1st
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
42
Ranking in other categories
IT Governance (1st), IT Vendor Risk Management (4th)
 

Mindshare comparison

As of April 2026, in the GRC category, the mindshare of NAVEX Global is 1.8%, up from 1.8% compared to the previous year. The mindshare of RSA Archer is 5.6%, down from 16.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
RSA Archer5.6%
NAVEX Global1.8%
Other92.6%
GRC
 

Featured Reviews

JT
-- at a performing arts with 201-500 employees
The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable.
Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper process and have to track staff down for all 3 shifts. Since we have started placing these items on Policytech, we have had a much better compliance rate as the staff are able to do it and it automatically records responses and results. Staff either read a document or view a powerpoint and then have a survey to answer, they have to receive a passing grade and if they pass they then receive the competency for that specific training. What we would like to add would be to be able to have Templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us. So we are running a weekly report and manually send staff certificates. Another area is tracking Writer, Reviewer, and Approver statuses.
CJ
Information Security Specialist at Dubai Health Authority
Centralized management strengthens compliance with good look and feel
From my perspective as a customer and end user, Archer has an impressive look and feel, but the most adaptive feature is its ease of configuration which helps to enhance our process according to our maturity. It's more about our organization getting centralized with an integrated approach that focuses on risk governance and compliance. When can provide a detailed dashboards to management with the details of risks from top-down or bottom-up prioritizing actions based on its criticality or necessity. This allows us to show end users and management where the issues lie and effectively demonstrate accountability and visibility in compliance.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is excellent."
"PolicyTech has probably been the most reliable solution we have and it's been the most stable solution over the last eight years, compared to any other information technology solution we've had."
"Before choosing, there were four different options that I was looking at, and going through all the tutorials and talking with the salespeople really sold me on NAVEX Global because I thought they were the gold standard for that type of policy format."
"Technical support is great."
"Worth every penny. Not a critical business process worth skimping on; its impact when fully introduced and utilized is incomparable."
"The company is always timely, they always have good suggestions, and they always have quick fixes for me."
"The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable."
"It has made all the policies available in one accessible location for people to use them."
"Among the most valuable features of this solution is the easy implementation and the degree of automation that it offers."
"RSA Archer is a valuable tool because it can manage the end-to-end functioning of any enterprise GRC module, such as compliance and risk management or business continuity plans and the entire BCM module."
"RSA Archer has reduced the time and effort required for meetings."
"From my perspective, because I've always done it as a consultant, I do like the way it is configured. They've gone into changing the application builder interface, so it is even easier. When you're working with users, it is really easy to show them how to do things quickly and how to configure, change, and design stuff quickly."
"Good dashboards and reporting features; it's easy to gather reports quickly."
"It is enterprise-wide accessible, so it is very helpful for all the employees in our bank, with inbuilt modules for issue management, risk identification, risk assessment, and policy exception management, plus intuitive workflows and a self-explanatory user interface that can be customized to meet our requirements."
"One of the useful features is the ability to connect to various systems in order to accommodate data."
"The solution has helped our organization manage our internal and external activities."
 

Cons

"What we would like to add would be to be able to have templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us."
"Truthfully, the hardest part is that there are some little setup things that need to be done before people can actually use PolicyTech."
"There is an area on the “New Case” screen that I have reported a while back that when we click the drop down box to select state, then onto select the city, the state selection selected is deselected, it’s selected again and the city is deselected but after a couple of selections with it only in that area it does maintain the selection."
"We had some problems in middle of July, when we stopped getting our email notifications."
"Recent product update led to confusion."
"We get a huge amount of complaints from users about the email system. They get lots and lots of emails, and they don’t necessarily have a good way to manage them."
"The reporting functions are terrible."
"The one thing that I noticed was, it times out sometimes."
"There should be built-in integration mechanisms, for example, for organizations switching from platforms like ServiceNow to Archer, instead of custom integrations for each client."
"There were so many problems that we had found. One time, the search index was not working."
"The tech support team's turnaround time is often slow."
"Archer could be improved by having more customization."
"Performance could be improved."
"It's resource-hungry, that's the best way of putting it."
"There are days when their stuff is awesome, there are other days when the frustration level is way too high."
"If I were to rate RSA technical support on a scale from one to ten, I would give it about four, as there is definitely room for improvement, but support is available."
 

Pricing and Cost Advice

Information not available
"I am not 100% familiar with that, especially with their new model. I just know that the way they've licensed per user to scale is good."
"The price of the solution is very affordable."
"The solution’s pricing is moderate."
"I am not sure about other companies, but it's quite expensive."
"The solution's price should be reduced. You only have to pay the license and there are no additional fees."
"It is not expensive. It is reasonable. We only pay for the licensing."
"Fairly highly-priced, especially for smaller companies."
"The license is costly for the solution, but the remaining set up and maintenance is quite cheaper."
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Top Industries

By visitors reading reviews
Financial Services Firm
9%
Manufacturing Company
8%
Retailer
7%
Marketing Services Firm
7%
Financial Services Firm
19%
Insurance Company
12%
Manufacturing Company
7%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise4
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise25
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with RSA Archer?
While it provides benefits in terms of security, the pricing is a bit higher than customers typically expect. It would be helpful if RSA Archer had the capability for two-way integration because, i...
What is your primary use case for RSA Archer?
Regarding the compliance, risk, and governance tools, I am comfortable discussing the tools in the GRC category. The specific module from ServiceNow is the ServiceNow Compliance, Risk, and Governan...
What advice do you have for others considering RSA Archer?
I have been in touch with about three companies who use RSA Archer actively in the compliance area. These companies use RSA Archer for nearly all purposes, including governance, internal risk, and ...
 

Comparisons

 

Also Known As

No data available
Archer
 

Overview

 

Sample Customers

Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus
T-Systems, Bridge Point, Equifax, First Data, Global Imaging Company, Manulife Financial
Find out what your peers are saying about NAVEX Global vs. RSA Archer and other solutions. Updated: March 2026.
885,667 professionals have used our research since 2012.