

Find out in this report how the two Content Collaboration Platforms solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
Internal surveys show a 20% increase in team productivity due to better collaboration in Microsoft Teams.
Though money is not saved directly, time is saved significantly due to its user-friendliness, reducing the need for extensive user training.
At times if you're trying to use their online support, they'll send you to an article that may or may not have anything to do with what you're looking for.
For complex issues, premium support tickets are usually handled within a few hours, providing a great experience.
We tend to focus more on Workato for support, but internally we raise service requests with the infrastructure team for any issues related to Slack.
When I connected to Slack Business - Enterprise API, tutorials and documentation were available online.
If something was beyond their hands, then it would only be escalated to the external Slack team.
Office 365 offers virtually limitless scalability.
Whenever scaling up is required, procuring additional licenses is easy unless it is under an EA plan.
Slack is endlessly scalable.
Slack Business - Enterprise is a scalable product fitting for small businesses as well as enterprises, with no limitations on the number of users.
Slack is not as comprehensive as Microsoft Teams in terms of scheduling and hosting meetings.
Microsoft provides a 99.9% financially backed guarantee.
The integration capabilities of Office 365 with Word, Excel, and Outlook with OneDrive for cloud storage have been smooth and work well.
At this time, whatever they have meets the needs, and they are expanding the number of participants to Team meetings and other features.
It integrates with various systems, allowing us to manage site reliability, availability, and reliability.
Slack's stability is a perfect 10.
I do not see glitches, latency issues, or downtime.
I believe the choice of office apps often depends on the existing ecosystem of the business, and since Office 365 has comprehensive coverage, I am not missing any features that the competition provides.
The interface for the security and compliance center could be simplified.
It has been observed that support personnel often lack hands-on experience, and more training is required.
We can also improve the creation of channels, particularly in terms of privacy, security, flexibility, and the addition of members to newly created channels.
There are a lot of integrations and custom integrations available, but I believe there are opportunities to make those integrations much easier and faster, particularly for business or non-technical people.
I would rate it a ten if it comes with some AI features, particularly using generative AI to produce summarization and other kinds of insights from communication in a more secure, data-secure way.
the cost of using the Microsoft ecosystem is higher than the combined cost of using Notion and Slack.
My experience with the pricing or licensing of Office 365 is that a lot of times we've gotten them when they've been on sale, so we've had really good pricing for the Microsoft products.
My experience with pricing, setup cost, and licensing for Office 365 is that it is moderate.
It has improved productivity and functionality by providing all necessary tools in one suite.
The most valuable feature is SharePoint, where we can easily put files and make them accessible to any person who has access.
Office 365 has positively impacted my organization by making the salespeople more accurate because they've been able to use the features in Excel instead of relying on the calculator or adding machine.
In my experience, Slack is a stable product for communication, and I appreciate its automation features and integration of AI capabilities for enhancing specific functions.
Slack Business - Enterprise is beneficial for us primarily because the API was very beneficial, and that is the main one;
We use the incoming webhook to push end results of automation, which makes our life easier by allowing us to easily check the status of our automation jobs through our corporate phone while in Slack itself.
| Product | Market Share (%) |
|---|---|
| Office 365 | 10.3% |
| Google Workspace | 10.0% |
| Dropbox Business - Enterprise | 8.8% |
| Other | 70.9% |
| Product | Market Share (%) |
|---|---|
| Slack Business - Enterprise | 11.5% |
| Microsoft Teams | 8.8% |
| Atlassian Confluence | 5.8% |
| Other | 73.9% |


| Company Size | Count |
|---|---|
| Small Business | 62 |
| Midsize Enterprise | 29 |
| Large Enterprise | 70 |
| Company Size | Count |
|---|---|
| Small Business | 56 |
| Midsize Enterprise | 13 |
| Large Enterprise | 23 |
Office 365 is more than just Word, Excel, PowerPoint, and Outlook. It provides powerful services like business-class email, online storage, and teamwork solutions that you can access from anywhere. Bring teams and resources together with solutions like Microsoft Teams and Skype for Business that make working together more productive and enjoyable regardless of where participants are located. Easily implement security and privacy controls to help protect business data and devices against malicious threats and help you meet your compliance obligations. Automatic updates ensure your employees will always have the latest features and security updates.
Slack Business - Enterprise facilitates team communication and collaboration with integration capabilities and a user-friendly interface, supporting mobile and web platforms. It enhances productivity through efficient organization, instant communication, and extensive customization options.
Designed for seamless integration with apps and services, Slack Business - Enterprise provides efficient organization through channels and threads, instant communication, file sharing, and video calls. Productivity is boosted via notifications, reminders, bots, and automation. Customization enhances the user experience, promoting collaboration. However, improvement areas include video chat, meeting functions, and third-party tool integration. Users prioritize enhanced UI, security, and document collaboration, alongside better scalability, stability, and attachment browsing capabilities.
What are the key features of Slack Business - Enterprise?Slack Business - Enterprise is widely used across various industries, serving as a communication hub within organizations. Its features support internal and external communication, project management, and workflow optimization. Industries benefit from its integration with Google Drive and Zoom, enabling efficient collaboration and streamlined operations.
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