OpenText 360 for SharePoint vs OpenText AppWorks comparison

OpenText 360 for SharePoint and OpenText AppWorks compete in the enterprise content management solutions category. OpenText AppWorks appears to have the upper hand with its advanced features, despite potentially higher pricing.

Features: OpenText 360 for SharePoint is notable for its seamless integration with Microsoft SharePoint, facilitating collaboration and document management with versions control and efficient workflow automation. OpenText AppWorks offers versatile application development capabilities, allowing custom process automation and better data integration, making it ideal for diverse business processes.

Room for Improvement: OpenText 360 for SharePoint could improve by expanding its feature set beyond SharePoint augmentation and enhancing UI/UX for better usability. Additionally, support for third-party integrations would be beneficial. OpenText AppWorks could benefit from simplifying its initial deployment and increasing compatibility with non-OpenText platforms. Reducing the complexity of its setup process would also enhance user experience.

Ease of Deployment and Customer Service: OpenText 360 for SharePoint provides a simpler deployment model due to its integration with SharePoint, resulting in quicker setup times, and offers dedicated support for SharePoint users. OpenText AppWorks requires a more involved initial configuration but offers extensive customization options, with customer service known for being supportive.

Pricing and ROI: OpenText 360 for SharePoint generally presents a lower setup cost with favorable ROI over time, suitable for organizations with existing Microsoft infrastructures. OpenText AppWorks, despite higher initial costs, offers a compelling ROI through its adaptability and feature-rich offerings, ideal for businesses needing robust process automation capabilities.