OpenText AppWorks vs OpenText MBPM comparison

OpenText AppWorks and OpenText MBPM are both solutions in the Business Process Management (BPM) category. OpenText AppWorks is ranked #20 with an average rating of 7.7, while OpenText MBPM is ranked #36. OpenText AppWorks holds a 0.5% mindshare in BPM, compared to OpenText MBPM’s 0.3% mindshare. Additionally, 100% of OpenText AppWorks users are willing to recommend the solution, compared to 100% of OpenText MBPM users who would recommend it.

OpenText AppWorks

Read 10 OpenText AppWorks reviews

343 Views
217 Comparison Views

100% willing to recommend

OpenText MBPM

Read 2 OpenText MBPM reviews

343 Views
187 Comparison Views

100% willing to recommend

OpenText AppWorks

OpenText MBPM

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 18, 2024

OpenText MBPM and OpenText AppWorks are products in the business process management category. OpenText AppWorks seems to have the upper hand in features, though OpenText MBPM is favored for its pricing and support.

Features: OpenText MBPM offers process automation, business rule management, and integration abilities, making it suitable for organizations seeking robust management capabilities. OpenText AppWorks stands out with flexibility, scalability, and tools including AI capabilities, supporting complex business operations and offering a broader set of features suitable for dynamic environments.

Ease of Deployment and Customer Service: OpenText MBPM is known for straightforward deployment and reliable customer service, ensuring smooth implementation and support. OpenText AppWorks offers cloud-based deployment, enhancing scalability with easier updates, combined with responsive customer service, attracting companies focused on scalability and modern infrastructure.

Pricing and ROI: OpenText MBPM is cost-effective with a lower initial setup cost, promising a quicker ROI for budget-constrained businesses. OpenText AppWorks, with a higher initial setup cost, offers a compelling long-term ROI through its features and scalability, aligning with enterprises aiming for strategic growth.

To learn more, read our detailed OpenText AppWorks vs. OpenText MBPM Report (Updated: April 2025).

Buyer's Guide

OpenText AppWorks vs. OpenText MBPM

April 2025

Download the complete report

Helped 848,270 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText AppWorks

Ranking in Business Process Management (BPM)

20th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText MBPM

Ranking in Business Process Management (BPM)

36th

Average Rating

7.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of OpenText AppWorks is 0.5%, up from 0.2% compared to the previous year. The mindshare of OpenText MBPM is 0.3%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.

Read full review

Jaideep MS

Practice Director at a outsourcing company with 51-200 employees

A solution offering good automation capabilities while needing to improve its support and documentation

I think the solution's support could do a better job. I rate the support somewhere around four and five out of ten. There is a hoard of people that they get in touch with while contacting them. So we've done some work with them in the past. I mean, we've been a support partner for a while. But apart from that, in terms of understanding the issues for a particular technology, I think there is a lack of people at their end. So they don't really have many people with them. And by the time we could get hold of the right person, especially for production issues, it's a little too late.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The monitoring aspect is highly valuable, as it offers an exceptional capability to track every minute of action performed by a business user in the global context."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

"One of the most useful features is the code is customizable, we can make it our own."

"We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenText AppWorks, especially those incorporating low-code functionalities, have had a significant positive impact. In some cases, we've observed a remarkable reduction in development time, ranging from 50 to 75 percent. The MTP model and life cycle have facilitated rapid development cycles."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

More OpenText AppWorks pros

"Not just the solution's automation capabilities, but we like everything about it since we are more of a system integrator."

Cons

"The integration could improve."

"AppWorks could be improved by including BPM simulation."

"The crucial missing element is the archival function."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"OpenText needs improvements in its integration model to align with newer integration types."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"OpenText AppWork's low-code capabilities can be enhanced by integrating them with AI offerings like Aviator."

"The solution needs to continue to enhance the low-coding feature within the product itself."

More OpenText AppWorks cons

"The user interface could be better in OpenText MBPM."

"There are shortcomings in the solution's support and documentation part."

Pricing and Cost Advice

"There is a user-based perpetual license."

"The price is on the higher side."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"AppWorks is pretty expensive."

"There is an annual license to use OpenText MBPM."

"On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution."

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

848,270 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Insurance Company

10%

Retailer

Computer Software Company

20%

Financial Services Firm

15%

Government

15%

Insurance Company

12%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

What is your experience regarding pricing and costs for OpenText MBPM?

On a scale of one to ten, where one is cost-efficient, and ten is expensive, I rate the pricing somewhere between nine and ten since it is a costly solution.

See all answers

What needs improvement with OpenText MBPM?

There are shortcomings in the solution's support and documentation part. However, support is a major area that needs improvement. In general, the technical documentation isn't available to start wi...

See all answers

What is your primary use case for OpenText MBPM?

We use OpenText MBPM for business process management and vendor invoice management. There are a lot of other variations as well. So we don't just use it for automation. Primarily, we get informatio...

See all answers

Comparisons

Camunda vs OpenText AppWorks

Compared 21% of the time

Appian vs OpenText AppWorks

Compared 19% of the time

ServiceNow Now Platform vs OpenText AppWorks

Compared 16% of the time

OutSystems vs OpenText AppWorks

Compared 12% of the time

Microsoft Power Apps vs OpenText AppWorks

Compared 12% of the time

More OpenText AppWorks Competitors

Appian vs OpenText MBPM

Compared 52% of the time

BizTalk Server vs OpenText MBPM

Compared 48% of the time

More OpenText MBPM Competitors

Product Reports

Buyer's Guide

OpenText AppWorks

April 2025

Download OpenText AppWorks product report

Buyer's Guide

Business Process Management (BPM)

April 2025

Download OpenText MBPM product report

Also Known As

No data available

Metastorm BPM

Overview

OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.

OpenText

OpenText's MBPM (formerly Metastorm BPM) delivers the insight, power and agility you need to make your vision for business improvement a reality.

OpenText

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

Kommunales Rechenzentrum Minden-Ravensburg/Lippe (KRZ), Hawksford Group, Gauteng Provincial Government Department of Economic Development, Deutsche Post DHL, Sumitomo Mitsui Banking Corporation, London Underground, Great Clips, Fiat, Rompetrol, Gaston Memorial Hospital, Karolinska Institute, Bachmann, Alliance Healthcare

Buyer's Guide

OpenText AppWorks vs. OpenText MBPM

April 2025

Free Report: OpenText AppWorks vs. OpenText MBPM

Find out what your peers are saying about OpenText AppWorks vs. OpenText MBPM and other solutions. Updated: April 2025.

DOWNLOAD NOW

848,270 professionals have used our research since 2012.

See our OpenText AppWorks vs. OpenText MBPM report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.