OpenText AppWorks vs SAP Signavio Process Manager comparison

OpenText and SAP are both solutions in the Business Process Management (BPM) category. OpenText is ranked #20 with an average rating of 7.7, while SAP is ranked #8 with an average rating of 7.6. OpenText holds a 0.5% mindshare in BPM, compared to SAP’s 7.7% mindshare. Additionally, 100% of OpenText users are willing to recommend the solution, compared to 89% of SAP users who would recommend it.

OpenText AppWorks

Read 10 OpenText AppWorks reviews

343 Views
217 Comparison Views

100% willing to recommend

SAP Signavio Process Manager

Read 59 SAP Signavio Process Manager reviews

6,919 Views
4,526 Comparison Views

89% willing to recommend

OpenText AppWorks

SAP Signavio Process Manager

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Dec 18, 2024

SAP Signavio Process Manager and OpenText AppWorks compete in the business process management category. SAP Signavio seems to have the upper hand due to its user-friendly collaborative features and comprehensive functionality in process modeling.

Features: SAP Signavio offers a data-driven approach with strong modeling capabilities, Collaboration Hub, and version control. User reviews often highlight the ease of deployment and intuitive interface as major strengths. OpenText AppWorks is praised for its integration with third-party systems, scalable workflows, and dynamic case management, alongside robust monitoring capabilities.

Room for Improvement: SAP Signavio could enhance real-time collaboration, analytics, and integration with document management systems. There are also calls for improved customization and navigation capabilities. OpenText AppWorks is criticized for its user interface, lack of mobile compatibility, and absence of an archival function. Its integration model with new technologies and pricing structure need advancements.

Ease of Deployment and Customer Service: SAP Signavio supports Public Cloud, Private Cloud, and On-premises deployments with excellent customer service. It is generally easy to deploy with consistent technical support. OpenText AppWorks can be deployed on Hybrid Cloud and On-premises, offering adequate but less consistent support compared to SAP Signavio.

Pricing and ROI: SAP Signavio is moderately to highly priced but offers good value with enterprise flexibility. Negotiated licenses can aid cost management, with ROI often seen in process communication efficiencies. OpenText AppWorks is considered expensive, especially outside its base markets, necessitating negotiated pricing for value. Despite high costs, its ROI is generally good when long-term efficiency is measured.

To learn more, read our detailed OpenText AppWorks vs. SAP Signavio Process Manager Report (Updated: April 2025).

Buyer's Guide

OpenText AppWorks vs. SAP Signavio Process Manager

April 2025

Download the complete report

Helped 848,253 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText AppWorks

Ranking in Business Process Management (BPM)

20th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

SAP Signavio Process Manager

Ranking in Business Process Management (BPM)

8th

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Business Process Design (5th)

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of OpenText AppWorks is 0.5%, up from 0.2% compared to the previous year. The mindshare of SAP Signavio Process Manager is 7.7%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Senthil Natarajan

Chief Operating Officer at a outsourcing company with 51-200 employees

The solution enables automation of supply chain and invoice processing with comprehensive integration and workflow capabilities

The main valuable features of OpenText AppWorks ( /products/opentext-appworks-reviews ) are the BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modules. There is the standard BPM ( /products/informatica-intelligent-data-management-cloud-idmc-reviews ) modeler and a case modeler. These are two strong features from the workflow layer. Additionally, the integration capability of the solution is beneficial. With these features, we are able to use OpenText AppWorks for automating supply-chain-related problems, vendor process automations, and invoice automations. We have built almost twenty-plus types of solutions and implemented around three hundred fifty-plus implementations. The solution also allows us to integrate it with our ERP ( /categories/erp ) system.

Read full review

Cirvesh-Daga

Director at T-Systems International GmbH

Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities

There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Its customer support is reliable and easy to approach."

"From a business perspective, the most valuable aspect lies in the optimization of processes."

"The good part of OpenText AppWorks is that all of its components are together in one platform, including integration capability, UI capability, and workflow capability."

"OpenText AppWorks has standard features such as system-to-system and human-to-human integrations, but what I find most valuable in the solution is its monitoring feature that tells you more about your processes, how to restart and how to stop each process, etc."

"AppWorks is a very quick development platform with low-coding capability and strong integration with third-party systems."

"In terms of the scalability and the handling of complexity, the customers are satisfied, and we also have confidence in the solution to achieve whatever implementations are required."

"One of the most useful features is the code is customizable, we can make it our own."

"We really appreciate the process automation and how can you create human tasks as one of your processes."

More OpenText AppWorks pros

"I would say the collaboration features are very useful to us, because we are a European organization, so we are not in one location. This is an easy way to share with other people and ask them for feedback. That is the use case for us."

"It is possible to do the whole drafting process at the same time in Sagnavio so you don't have a double effort of writing it once, arranging it and entering it again."

"Process Manager supports end-to-end transformation. Students can better understand end-to-end activity and processes as well as how they are run. For teaching, it's process discovery, then modeling, and finally optimization and simulation, partly. Typically, we showcase some simulation of the processes, and this is where we finish. That is why we validate that it's properly designed, but also what are the outcomes of modeled processes. There are also options for discussion on process optimization."

"The collaboration hub, which helps us in terms of being able to communicate with our customers, brings everybody into the tool and close to the process, allowing them to comment and to implement their own processes."

"It is a scalable solution."

"The most valuable feature is probably the nature of it."

"The most valuable feature for me is usability."

"The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand because it's visually presented. It becomes easy to explain variants and what needs to change."

More SAP Signavio Process Manager pros

Cons

"The solution needs to continue to enhance the low-coding feature within the product itself."

"OpenText needs improvements in its integration model to align with newer integration types."

"A room for improvement in OpenText AppWorks is its user interface. It should have mobile compatibility because right now, you still have to make two applications with a user interface for Android and a user interface for iOS, so if OpenText AppWorks can provide one UI that can be used across all devices, that would make the solution better. An additional feature I'd like to see in the next release of OpenText AppWorks is a better UI in terms of the look and feel. Another feature I'd like to see in the next version of the solution is mobile compatibility because, at the moment, you have to make your application mobile-ready or compatible with mobile devices because there's no provision for it in OpenText AppWorks."

"There is room for improvement in the pricing structure."

"From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model."

"The integration could improve."

"There could be some improvements with the low code design part. It could be more customizable and more user friendly."

"AppWorks could be improved by including BPM simulation."

More OpenText AppWorks cons

"I think the interface itself can improve a bit. I think the interface is still stuck about a decade in the past, if I may be so brutal about it. Some of the buttons are really small, so you can't even see them. I think it needs upgrading to the 21st century with apps and the way we use mobile phones."

"One of the most important points in Signavio that would be a great change would be the management of variants of the process."

"Its reporting feature could have customization options."

"I would like to be able to include images in the documentation."

"I would like to be able to link a single word within a textual description directly to the glossary."

"The solution is complex."

"There is a lot of room for improvement. We've submitted a lot of OSS requests for special inputs we need, like glossary or dictionary entries in Quick Model. Currently, that's not functional."

"Two executives cannot work on one modeling process simultaneously."

More SAP Signavio Process Manager cons

Pricing and Cost Advice

"There is a user-based perpetual license."

"AppWorks is pretty expensive."

"The licensing cost varies based on several factors, such as the size of the customer and the domain URL."

"The price is on the higher side."

"Pricing for OpenText AppWorks, specifically in the Indian market, is reasonable, but I'm not aware if it's still reasonable outside of India. The licensing cost is based on the number of licenses and the number of users. OpenText AppWorks has different licensing options."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"SaaS has no setup cost, just licensing fees."

"It is expensive. The license is monthly."

"I rate the tool's pricing a nine out of ten."

"The solution is quite expensive compared to other vendors."

"Although Signavio is a feature-rich solution, it is expensive for companies who haven’t reached a certain maturity level in their process management initiatives."

"I found the pricing of the solution to be moderate compared to other choices."

"We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."

More SAP Signavio Process Manager pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Management (BPM) solutions are best for your needs.

See recommendations

848,253 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

12%

Computer Software Company

10%

Insurance Company

10%

Retailer

Manufacturing Company

14%

Financial Services Firm

12%

Computer Software Company

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about OpenText AppWorks?

We've automated several processes, including purchase requisition to purchase orders, RFQ processes, vendor onboarding, project budgeting, and business case creation. The recent versions of OpenTex...

See all answers

What is your experience regarding pricing and costs for OpenText AppWorks?

From an enterprise point, their pricing is a little bit crazy because they don't have a SaaS model. They have to go with a perpetual model, which makes it look crazy initially. But over a period, i...

See all answers

What needs improvement with OpenText AppWorks?

They can improve the UI capability. Recently, they launched a low-code platform, called entity modeling, which they can enhance further. It would be beneficial if OpenText ( /products/data-express-...

See all answers

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

See all answers

What do you like most about Signavio Process Manager?

The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...

See all answers

What is your experience regarding pricing and costs for Signavio Process Manager?

Due to its SaaS nature, it is slightly challenging as a BPM tool. The pricing could be reduced further. I don't have the exact figures, but I believe it can be lowered because it's cloud-based.

See all answers

Comparisons

Camunda vs OpenText AppWorks

Compared 20% of the time

Appian vs OpenText AppWorks

Compared 20% of the time

ServiceNow Now Platform vs OpenText AppWorks

Compared 16% of the time

OutSystems vs OpenText AppWorks

Compared 12% of the time

Microsoft Power Apps vs OpenText AppWorks

Compared 12% of the time

More OpenText AppWorks Competitors

Celonis vs SAP Signavio Process Manager

Compared 30% of the time

ARIS BPA vs SAP Signavio Process Manager

Compared 12% of the time

Camunda vs SAP Signavio Process Manager

Compared 8% of the time

ADONIS vs SAP Signavio Process Manager

Compared 5% of the time

Visio vs SAP Signavio Process Manager

Compared 5% of the time

More SAP Signavio Process Manager Competitors

Product Reports

Buyer's Guide

OpenText AppWorks

March 2025

Download OpenText AppWorks product report

Buyer's Guide

SAP Signavio Process Manager

March 2025

Download SAP Signavio Process Manager product report

Also Known As

No data available

Signavio Process Editor

Overview

OpenText Appworks. AppWorks is OpenText's Enterprise Application Development and Management platform. It allows you to quickly and easily build purpose-specific apps for the enterprise using the web technologies such as HTML5, CSS3 and JavaScript. These apps can connect to the OpenText EIM Suite using RESTful API.

OpenText

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

SAP

Sample Customers

Red Deer County, DHFL Pramerica Life Insurance, Bangkok Airways, PBS, CIZ (Netherlands Ministry of Health), The Dutch Ministry of Defence, Mercer

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Buyer's Guide

OpenText AppWorks vs. SAP Signavio Process Manager

April 2025

Free Report: OpenText AppWorks vs. SAP Signavio Process Manager

Find out what your peers are saying about OpenText AppWorks vs. SAP Signavio Process Manager and other solutions. Updated: April 2025.

DOWNLOAD NOW

848,253 professionals have used our research since 2012.

See our OpenText AppWorks vs. SAP Signavio Process Manager report.

See our list of best Business Process Management (BPM) vendors.

We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.