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OpenText EnCase eDiscovery vs SentinelOne Singularity Complete comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText EnCase eDiscovery
Average Rating
7.8
Reviews Sentiment
7.7
Number of Reviews
8
Ranking in other categories
eDiscovery (12th)
SentinelOne Singularity Com...
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
204
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (3rd), AI Observability (3rd)
 

Mindshare comparison

OpenText EnCase eDiscovery and SentinelOne Singularity Complete aren’t in the same category and serve different purposes. OpenText EnCase eDiscovery is designed for eDiscovery and holds a mindshare of 3.1%, up 3.1% compared to last year.
SentinelOne Singularity Complete, on the other hand, focuses on Endpoint Detection and Response (EDR), holds 5.1% mindshare, down 5.4% since last year.
eDiscovery Market Share Distribution
ProductMarket Share (%)
OpenText EnCase eDiscovery3.1%
Microsoft Purview eDiscovery9.8%
kCura Relativity5.5%
Other81.6%
eDiscovery
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
SentinelOne Singularity Complete5.1%
CrowdStrike Falcon8.7%
Microsoft Defender for Endpoint7.3%
Other78.9%
Endpoint Detection and Response (EDR)
 

Featured Reviews

Alejandro Stromer - PeerSpot reviewer
Director Consulting SAP OpenText en Entelgy at DCL Consultores EIM SL
A stable and scalable hybrid solution with easy setup
The solution is scalable. It has three levels. You have the presentation area that can be escalated to the balance sheet. You have the back-end area that can be escalated using higher viability to configure more application servers. Also, the area of storage can be increased. We usually cater to enterprise solutions but have small- and medium-sized customers. It starts with 25 users and goes up to 100s and 1000s.
Daniel Giacomelli - PeerSpot reviewer
Security and Compliance at a outsourcing company with 1,001-5,000 employees
Strengthens cross-platform threat response while supporting audit compliance and log integration
The analytics and reporting can be a bit overwhelming. I love the dashboards, but I find that I need to better understand PowerQuery—specifically when to turn it on and off and its limitations. It's similar to SharePoint in that regard. As a former SharePoint instructor, I know it like the back of my hand. The best thing about SharePoint is that it can do whatever you want; the worst part is also that it can do whatever you want. You really need to know what you want before diving in. Most people usually have a good idea of what they need. SharePoint offers a lot out of the box, but you can customize it further if you wish. However, customization often requires hiring someone, which can be risky since you never know if it will work as intended. On the other hand, PowerQuery can help bridge some of those gaps within Singularity. The challenge arises when you want to incorporate what you've done into dashboards and charts, as there are limitations. For instance, I want more clickable drill-down options that allow me to filter on specific sections of the data, but that's currently not possible. It’s not to say that improvements won’t come in the future; it's just that it feels a bit early at this stage. Additionally, I find some navigation features frustrating, like the back button in certain contexts. For example, if you open PowerQuery from a chart, it doesn't open in a new window or tab. Clicking the back button takes you all the way back to the previous state, causing you to lose whatever progress you made. However, I'm actively providing this feedback to my partner, Pro Circular, through whom we access SentinelOne. They take our input seriously, and I've been sharing my observations. They have their own views but are addressing the issues I raise. It's good to see that suggestions occasionally lead to updates and improvements.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Data Recovery: Its ability to repair damaged partitions and uncover hidden partitions from within the tool, and allow further analysis."
"The solution is very stable."
"The most important feature we've found is the Enscripts. That is one powerful feature that I, personally, love to use."
"It speeds up the process, so I can meet my deadlines."
"It indexes much faster, and is more reflexive because of the Enscripts."
"I like the processing feature on the product because it does everything at once, i.e, indexing, recovery, keyword searches, etc."
"The technical support is excellent."
"The visibility feature is crucial for effective detection analysis."
"All of the features are valuable. The way that it integrates into management with fault correction capabilities over is especially valuable. Any of the full gamut of the features that it provides are useful to us."
"I like Singularity's rollback features, threat-hunting, and Ranger Insights. The Ranger feature scans the network and provides visibility into all the unsecured assets."
"The most valuable aspect, in any scenario, was the rollback feature."
"Malware detection is valuable."
"The most valuable feature is the quick response to attacks."
"The solution is both stable and scalable."
"The most valuable features are the quick action and restoration capabilities."
 

Cons

"There were minor UI bugs."
"The reporting is a bit unreliable. It needs to be better."
"I would like to see a capability to ingest and absorb more data. That would be really good. It currently is lacking this function."
"Ease of use and learning curve need improvement."
"​Sometimes the application can take more time to complete the image processing or fail at the end of the process.​"
"We have come across problems with the end-case. We could not find an email discovery type of module and there was not flexibility with the email."
"In the past, incident response time for tech support was slow."
"The product must provide the ability to update applications from the SentinelOne Management Console."
"The anti-ransomware technology takes up a lot of disc space."
"Initially, when we first deployed the solution, it caused some third-party connectivity issues."
"Some reports could be better."
"There should be Terraform support for console administration. Dynamic tagging would be also useful."
"The SentinelOne portal is not user-friendly, which is one of its drawbacks."
"I would like to have the same features such as ransomware that are available on the cloud version of SentinelOne also made available for the on-prem version because a lot of people in our region are not ready for cloud solutions."
"It is complicated to do certain tasks."
 

Pricing and Cost Advice

"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"We have a license. And, we found the cost high. We contacted them and talked to them about the ratio of the US dollar versus the Indian rupee and then we came to a solution."
"EnCase is an affordable solution."
"​The product is affordable and user-friendly.​"
"The pricing of the solution seems reasonable, we got a discount but it still seems reasonable. The licensing cost is $3 to $4 per endpoint and can be paid monthly or yearly, with the price changing according to commitment."
"The solution's price/performance ratio is reasonable."
"While the cost of SentinelOne Singularity Complete might seem high at first glance, it's important to consider the value it offers."
"The larger count you have, the deeper discount you will receive in your contract."
"The tool's price is reasonable."
"After negotiations, the pricing was found to be fair."
"The pricing for SentinelOne Singularity Complete is competitive."
"Its price is per endpoint per year. One of the features of its licensing is that it is a multi-tenanted solution. From an MSSP point of view, if I want to have several different virtual clouds of customers, it is supported natively, which is not the case with, for example, Microsoft Defender. Another nice thing about it is that you can buy one license if you want to. Some vendors insist that you buy 50 or 100, whereas here, you can just buy one."
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Top Industries

By visitors reading reviews
Performing Arts
14%
Financial Services Firm
9%
Government
9%
Manufacturing Company
8%
Computer Software Company
12%
Manufacturing Company
9%
Financial Services Firm
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise2
Large Enterprise3
By reviewers
Company SizeCount
Small Business87
Midsize Enterprise44
Large Enterprise77
 

Questions from the Community

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Also Known As

EnCase eDiscovery
Sentinel Labs, SentinelOne Singularity
 

Overview

 

Sample Customers

Ontario Ministry of Government, Aerospace Company, Chesterfield Police Department
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about OpenText EnCase eDiscovery vs. SentinelOne Singularity Complete and other solutions. Updated: January 2020.
881,757 professionals have used our research since 2012.