OpenText Operations Orchestration vs SAP Intelligent RPA comparison

OpenText Operations Orchestration vs. SAP Intelligent RPA

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of OpenText Operations Orchestration is 0.2%, up from 0.0% compared to the previous year. The mindshare of SAP Intelligent RPA is 1.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

Read full review

Ahmed Salman

Performance & Monitoring Supervisor at Saudi Telecom Company

Increases productivity with automation and robust orchestration capabilities

The community is very powerful, with extensive knowledge bases available. There are ready-made workflows, integration with other products, a nice user interface, and reporting. The tool is flexible, agent-based or agentless. It allows significant automation and has robust orchestration and reporting capabilities. It is easy to configure and use, leading to increased efficiency across our IT processes.

Read full review

Keerthana Jayathran

SAP BTP Developer at Wipro Limited

Offers integration of the document extraction service into SAP ALC, enabling the direct upload and extraction of details

I found that SAP Intelligent RPA can be somewhat unstable when using SAP GUI. When we upgraded from SAP GUI version 7.50 to version 7.70, we had to update our SAP Intelligent RPA screens even though the screens were the same. This was difficult and time-consuming. The one I would like to see is in context with the screens, if they are using the same SAP UI, and if it updates, it should not be changed. At least it should be able to identify the screen. There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, what the reason is, or what the criteria we are missing to add. A proper error message would be helpful.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The licensing of the product is very good. You only need to license it once and then you have it forever."

"I would rate the technical support as a nine out of ten because it is quite fast and courteous."

"Fortra's Automate performs the job effectively and has the capability to alert us of any issues."

"This product is quite easy to install, learn, and use, with our new employees being able to start using it in projects for clients after only two weeks of internal training."

"I find the ease of use from a programming perspective very valuable."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"The solution is continuously adding more integrations to help with workflows and bot and task creation."

"The best feature of Automate is its ease of use, which is a major selling point."

More Automate pros

"It has reduced the time taken to go to market. In the past, we were struggling with building these integrations, but now the process has sped up and there is an added advantage of quick delivery. In addition, it is an agent-less solution, which provides more flexibility in terms of multiple options."

"The community is very powerful, with extensive knowledge bases available."

"The product is good functionality-wise. I am impressed with the tool's flexibility in customization."

"In my environment, if I want to shut down all tools in one shot, I can create a workflow and run the workflow to shut down all tools in one go."

"It's very stable. If you ask me for the success rate metrics, it's more than 90% for both."

"It is remarkably easy to configure and code, and it doesn't require an extensive technical background or coding expertise."

"The standout features of SAP Intelligent RPA are its flexibility and integration capabilities."

"Most of the details are already in the help portal and SAP notes are available. It is well documented as part of the product support."

"The initial setup of SAP Contextor is easy."

"Scalability is fine. It is pretty nice."

"Contextor is a good solution for a Citrix environment. It's the first with this tool. Other tools provide the same functionality, but not with the Citrix environment."

"The most valuable feature of SAP Contextor is that everyone is in one place in the program that I need."

"It is a stable solution...It is a scalable solution."

Cons

"The documentation for errors needs improvement as many of the error messages we receive are very vague."

"The workflow for variables could be better. The input and output of task-level variables could be made a little clearer in terms of passing those around from one task to another upon success, etc. Things like that could be a little easier potentially."

"The solution has a very weak knowledge base."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"It's possible that they could use a stronger community for seeking guidance and help."

"It would be an improvement if Automate had better stability tools, whether by recommending a certain amount of memory because it can be a memory hog at times."

"The documentation is not that great."

"The product also has a limited use case in some respects."

More Automate cons

"There were a lot of scalability issues that we initially faced. Whenever I tried to deploy 100-200 endpoints, it became a huge challenge. We had to actually start using other tools like Tivoli Endpoint Management in order to patch the issues."

"The price is an area that should be addressed because the price is high."

"I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Exchange server scenarios."

"The tool's UI needs to be improved. It needs to have better administration features in future releases."

"Only the tool's support can be a drawback where improvements are needed."

"The tool's licensing has been kind of a challenge...At the moment, the tool does not offer different licensing models to users."

"The initial setup is of medium complexity. It is neither too hard nor too simple. You need some background in SAP and an understanding of it."

"There should be more of an error, like a proper error feature, in future releases. Sometimes, we don't understand why that automation is not learning what, like, where it is stuck, or what is the reason like, or what is the criteria we are missing to add. So a proper error message would be helpful."

"For potential features or improvements, one aspect I would suggest enhancing is the flexibility of the extraction process."

"I would like to see a better capacity for unstructured data, for example, PDF, or text within images."

"I found that the SAP scripting of a program is easier than SAP Contextor."

"SAP Contextor could improve by automating some processes."

"One way SAP Intelligent RPA could improve is by integrating built-in DI services for document processing."

Pricing and Cost Advice

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"The cost is a bit high for a small business like ours, but we manage with Fortra's Automate."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"Once you buy the software, you just pay for the support for backend help."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"It comes with a package that costs approximately $20,000 USD per year."

More Automate pricing and cost advice

"I do not have experience with the pricing or licensing of the product."

"The cost is very high compared to anything else available."

"The tool is expensive. I rate the tool a six if one is cheap and ten is very expensive."

"This is not a tool or software with a license as others are. The SaaS model is based on the usage of the tool."

"The pricing is not that expensive. It is manageable."

"It all comes with a bundle right now. Having advanced features, it is competitively priced."

"The initial cost might seem higher, but over time, with continued use over five or ten years, the cost tends to decrease, making it a more economical choice."

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846,617 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Financial Services Firm

27%

Computer Software Company

10%

Manufacturing Company

Healthcare Company

Computer Software Company

15%

Manufacturing Company

11%

Financial Services Firm

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

What is your experience regarding pricing and costs for Operations Orchestration?

The pricing is medium, and the automation helps in cost and time savings, resulting in substantial value for money.

What needs improvement with Operations Orchestration?

I would prefer the addition of ready-made workflows for common scenarios such as Oracle database switchovers or Excha...

What advice do you have for others considering Operations Orchestration?

This tool serves as a central management hub, allowing seamless control of various IT processes via one console. I ra...

What do you like most about SAP Contextor?

The standout features of SAP Intelligent RPA are its flexibility and integration capabilities.

What is your experience regarding pricing and costs for SAP Contextor?

The pricing for SAP Intelligent RPA operates on a model that considers power usage and transactions per job. It is ad...

What needs improvement with SAP Contextor?

The tool's licensing has been kind of a challenge. If the tool can bring up a usage-based licensing model, it would b...

Microsoft Power Automate vs Automate

Comparisons

Compared 42% of the time

UiPath vs Automate

Compared 38% of the time

Automation Anywhere vs Automate

Compared 8% of the time

VisualCron vs Automate

Compared 6% of the time

Blue Prism vs Automate

Compared 6% of the time

More Automate Competitors

Red Hat Ansible Automation Platform vs OpenText Operations Orchestration

Compared 47% of the time

Control-M vs OpenText Operations Orchestration

Compared 13% of the time

ServiceNow Orchestration vs OpenText Operations Orchestration

Compared 9% of the time

IBM BPM vs OpenText Operations Orchestration

Compared 9% of the time

Appian vs OpenText Operations Orchestration

Compared 7% of the time

More OpenText Operations Orchestration Competitors

UiPath vs SAP Intelligent RPA

Compared 38% of the time

Automation Anywhere vs SAP Intelligent RPA

Compared 22% of the time

Microsoft Power Automate vs SAP Intelligent RPA

Compared 12% of the time

Blue Prism Cloud vs SAP Intelligent RPA

Compared 10% of the time

SAP Build Process Automation vs SAP Intelligent RPA

Compared 8% of the time

More SAP Intelligent RPA Competitors

Product Reports

Download Automate product report

Automate

April 2025

OpenText Operations Orchestration

Download OpenText Operations Orchestration product report

OpenText Operations Orchestration report

SAP Intelligent RPA

Download SAP Intelligent RPA product report

Also Known As

HelpSystems Automate, Automate

Micro Focus Operations Orchestration, Operations Orchestration, HPOO, HPE Operations Orchestration

SAP Contextor, Contextor

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

OpenText Operations Orchestration (OO) automates, integrates, and orchestrates any IT process, on cloud or off. Automate using low-code/no-code workflow authoring options. Integrate with an API rich, extensible platform. Centrally orchestrate powerful, scalable workflows.

With OO you can automate and orchestrate infrastructure automation and IT processes from service fulfillment to incident remediation, cloud service delivery, and disaster recovery.

Operations Orchestration offers the tools needed to provide enterprise wide orchestration capabilities:

Design automation workflows with a low-code/no-code designer canvas, content library, and API generator wizards.
Govern your automation in one place and centrally orchestrate powerful, scalable workflows in large, high availability environments.
Schedule workflows and make sure that SLAs are met and workflows execution happens when you need it.
Expose REST APIs to programmatically invoke orchestration from any external source.
Automate difficult interfaces with RPA robots that mimic screen based human actions.
Follow business and operational metrics to understand the value and the health of your orchestration environment.
Expose orchestration scenarios as services to your end users in an easy to use Self-Service catalog.

Operations Orchestration offers the following components:

OpenText

SAP Intelligent Robotic Process Automation lets you automate enterprise business processes. Design process automations within the Cloud Studio by creating end-to-end workflows. Generate packages from these automations into the Cloud Factory powered by SAP BTP to configure and execute these packages with Agents. Agents running on workstations can work as a digital assistant (attended automation) or as a digital worker (unattended automation).

SAP Intelligent RPA enables business users and technologists to become citizen developers. With powerful yet intuitive low-code and no-code capabilities, the solution supports you in driving automation by tapping into the expertise of citizen developers.

SAP

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

Casablanca INT, Internet Initiative Japan, Railway Information Systems, Samsung SDS, and Turkcell.

BNP Paribas, Societe Generale, Kabel Deutschland, Orange, Carrefour

OpenText Operations Orchestration vs. SAP Intelligent RPA