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Palo Alto Networks VM-Series vs Trellix Network Detection and Response comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.7
Palo Alto Networks VM-Series delivers strong ROI through enhanced security, rapid deployment, and significant time savings despite high pricing.
Sentiment score
7.8
Trellix enhances security and productivity, offering nearly 200% ROI, faster threat detection, and broad client satisfaction.
Customers can see data within a week, indicating a quick return on investment.
Senior Manager Technical Security at Hitachi Systems, Ltd.
The time was reduced because of the automated detections.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Customer Service

Sentiment score
7.5
Customers appreciate Palo Alto Networks VM-Series support for responsiveness and expertise, despite occasional delays and high premium service costs.
Sentiment score
6.6
Trellix Network Detection and Response offers reliable 24/7 support, though some users desire quicker response times during incidents.
The support quality could be improved.
Senior Manager Technical Security at Hitachi Systems, Ltd.
Resolving issues promptly.
Head of Sales at Omgea Exim Ltd
They are responsive and provide high-quality assistance.
Cyber security consultant at L&T Technology Services
Technical support needs improvement as sometimes engineers are not available promptly, especially during high-severity incidents.
Information Security Engineer at Nhq Distribution Ltd
They were constantly relaying our message to the engineering team and the engineering team was looping that back to them and then to us.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
The customer support for Trellix Network Detection and Response is great.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Scalability Issues

Sentiment score
7.4
Palo Alto Networks VM-Series is scalable, easy to deploy, and suits businesses with positive feedback on flexibility and growth.
Sentiment score
7.1
Trellix Network Detection and Response offers reliable cloud scalability, supporting diverse industries with high satisfaction despite varied admin support.
They are easy to upgrade, and with credit licensing, they scale effectively according to demand.
Security Technical Lead at a tech services company with 11-50 employees
The solution is scalable and can easily handle an increase in the number of users.
Cyber security consultant at L&T Technology Services
It is easy to use with an excellent graphical user interface and extensive documentation, which contributes to its high scalability.
Senior Security Consultant at Netsecurity.no
The connectors were always out of sync and we have had multiple noise floods from these connectors which were not configured well.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.2
Palo Alto Networks VM-Series is highly regarded for stability, reliable performance, and consistent uptime, despite minor navigation delays.
Sentiment score
7.8
Trellix Network Detection and Response is reliable, with minor issues in performance requiring maintenance and expertise for optimal use.
Hardware is generally very stable.
Security Technical Lead at a tech services company with 11-50 employees
I have not experienced any major problems or downtime.
Senior IT Infrastructure Specialist at contemi
Perfection is unlikely as the dynamic nature of traffic and constant changes can result in occasional bugs despite regular updates.
Senior Security Consultant at Netsecurity.no
Trellix Network Detection and Response is somewhat stable but there is a bit of downtime sometimes during the off-hours.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Room For Improvement

Palo Alto Networks VM-Series needs UI updates, better platform integration, scalability, user-friendliness, and improved documentation for broader efficiency.
Trellix Network Detection and Response needs improved customization, integration, reporting, threat intelligence, AI, support, and dashboard visibility.
Integration with CSIRT across all use levels would make it easier for administrators to stay updated on the blocked entities without manual intervention.
Cyber security consultant at L&T Technology Services
Most customers go for partner-enabled support, which involves multiple layers, leading to delays.
Security Technical Lead at a tech services company with 11-50 employees
Having those features missing, we are not proposing Palo Alto Networks VM-Series to all customers.
Sr. Network Engineer at a tech services company with 1-10 employees
There should be improvements in AI intelligence, faster decision-making, and a more responsive technical support team.
Information Security Engineer at Nhq Distribution Ltd
When I need urgent support from Trellix, there is a response after four hours or three hours.
IT Manager at Gigabit Technologies Pvt Ltd
Trellix Network Detection and Response needs to deepen the cloud-native support with parity between on-premises and cloud deployments.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Setup Cost

Palo Alto VM-Series is costly but reliable, with complex licensing; AWS Marketplace offers scalable subscription options.
Trellix Network Detection and Response is perceived as costly, but valued for effective threat detection and competitive pricing.
Palo Alto is expensive in terms of pricing, particularly when comparing features to cost.
Security Technical Lead at a tech services company with 11-50 employees
The cost involves purchasing through a vendor, which might mark up due to the supply chain.
Senior IT Infrastructure Specialist at contemi
Pricing for Palo Alto Networks is higher than other OEMs, but considering the robustness and features, it gains customer trust.
Head of Sales at Omgea Exim Ltd
The price for Trellix Network Detection and Response is reasonable.
IT Manager at Gigabit Technologies Pvt Ltd
I am sure the ROI was definitely fine for this because we were using this tool for three years.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
 

Valuable Features

The VM-Series provides scalable, flexible security with advanced threat management, visibility, and integration features, enhancing network protection.
Trellix excels in zero-day threat detection, automatic responses, and enhancing security infrastructure with user-friendly dashboards and sandboxing.
We use these tools to prevent all known and unknown threats using Palo Alto Networks' Wildfire and other data filtering tools to gather information, analyze traffic, manage malicious traffic, and offer visibility, control, and attack prevention.
Senior Manager Technical Security at Hitachi Systems, Ltd.
Palo Alto's robust threat intelligence supports new updates, and I can open cases directly with their Threat Intelligence team.
Security Technical Lead at a tech services company with 11-50 employees
The DNS security significantly enhances security through visibility and detection, allowing control over crucial traffic like DNS, which is often exploited by ransomware.
Senior Security Consultant at Netsecurity.no
Per day we used to have 70 to 80 alerts and those could be reduced up to 40 to 30 a day. This is almost a 40 to 50% decrease.
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
Trellix NDR provides an essential defense by automatically responding to network incidents that firewalls may not catch.
Information Security Engineer at Nhq Distribution Ltd
What makes Trellix Network Detection and Response stand out for me compared to other tools is the way you can detect threats. It is very easy and comfortable to use, and the detection shows clearly on the screen, which is very easy to understand.
Agente De Servicios Técnicos at a computer software company with 11-50 employees
 

Categories and Ranking

Palo Alto Networks VM-Series
Ranking in Advanced Threat Protection (ATP)
12th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Firewalls (14th)
Trellix Network Detection a...
Ranking in Advanced Threat Protection (ATP)
17th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
42
Ranking in other categories
Network Detection and Response (NDR) (13th)
 

Mindshare comparison

As of May 2026, in the Advanced Threat Protection (ATP) category, the mindshare of Palo Alto Networks VM-Series is 2.4%, up from 1.6% compared to the previous year. The mindshare of Trellix Network Detection and Response is 4.1%, up from 3.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP) Mindshare Distribution
ProductMindshare (%)
Palo Alto Networks VM-Series2.4%
Trellix Network Detection and Response4.1%
Other93.5%
Advanced Threat Protection (ATP)
 

Featured Reviews

MuhammadNadeem - PeerSpot reviewer
Sr. Network Engineer at a tech services company with 1-10 employees
Has supported urgent deployments and enabled inline threat protection but pricing and features could be more flexible
I am not using Palo Alto Networks VM-Series mostly, but based on my experience, there are some deficiencies in Palo Alto Networks VM-Series. Having those features missing, we are not proposing Palo Alto Networks VM-Series to all customers. However, for urgency and for some solutions that customers need for some of their other sites and subdivisions, we are providing the same.
reviewer2840397 - PeerSpot reviewer
Associate Cybersecurity Analyst at a tech vendor with 10,001+ employees
Threat detection has improved for zero‑day attacks but alert noise and support still need work
There are many ways Trellix Network Detection and Response can be improved. Trellix Network Detection and Response needs to reduce the alert noise because even after a lot of filtering, there is still a lot of noise which needs to be tuned by the industry vertical. Trellix Network Detection and Response needs to deepen the cloud-native support with parity between on-premises and cloud deployments. Trellix Network Detection and Response needs to improve threat intelligence depth as Trellix Network Detection and Response is not known to have the best signatures or the AI-supported intelligence that competitors may have. Trellix Network Detection and Response also needs revamped documentation because we had a lot of issues trying to find the syntaxes for all the rule-making. We had to search a lot and Trellix Network Detection and Response does not really help with their documentation, as it only covers basic information. The customer service is not that good. Trellix Network Detection and Response needs accelerated customer support to reach out to the top-level heads. Most of the time we are just stuck at the ground level talking to their customer support team, and they are not able to help us because we usually need to connect with the engineering team to help us out with the specifics.
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Top Industries

By visitors reading reviews
Manufacturing Company
9%
Comms Service Provider
9%
Computer Software Company
8%
Financial Services Firm
8%
Financial Services Firm
14%
Comms Service Provider
12%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise15
Large Enterprise24
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise8
Large Enterprise20
 

Questions from the Community

Features comparison between Palo Alto and Fortinet firewalls
In the best tradition of these questions, Feature-wise both are quite similar, but each has things it's better at, it kind of depends what you value most. PA is good at app control, web filtering a...
How does Azure Firewall compare with Palo Alto Networks VM Series?
Both products are very stable and easily scalable. The setup of Azure Firewall is easy and very user-friendly and the overall cost is reasonable. Azure Firewall offers a solid threat awareness, can...
What is your experience regarding pricing and costs for FireEye Network Security?
My experience with pricing, setup cost, and licensing for Trellix Network Detection and Response is very great.
What needs improvement with FireEye Network Security?
I would like to see in Trellix Network Detection and Response more explanation about some details of the threat, and I wish it had more actions that you can take to contain the host or move it some...
What is your primary use case for FireEye Network Security?
My main use case for Trellix Network Detection and Response is providing support for our customers, and one of our customers has Trellix, so we had to provide monitoring or specific XDR tools for t...
 

Also Known As

No data available
FireEye Network Security, FireEye
 

Overview

 

Sample Customers

Warren Rogers Associates
FFRDC, Finansbank, Japan Advanced Institute of Science and Technology, Investis, Kelsey-Seybold Clinic, Bank of Thailand, City of Miramar, Citizens National Bank, D-Wave Systems
Find out what your peers are saying about Palo Alto Networks VM-Series vs. Trellix Network Detection and Response and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.