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Palo Alto Networks WildFire vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Fortinet FortiGate users experience cost reduction, improved security, and efficiency, with quick returns despite initial challenges, ensuring satisfaction.
Sentiment score
7.5
Palo Alto Networks WildFire reduces costs and streamlines threat management with efficient detection and seamless firewall integration.
Sentiment score
7.4
WatchGuard Firebox boosts efficiency and security, saving time and costs while enhancing productivity and offering quick ROI.
Clients are now comfortable and not wasting productive hours on IT support.
We have experienced a positive return on investment by utilizing Fortinet's products.
There's definitely an ROI. Having a centralized way of managing and applying policies across the entire organization always helps.
The service generates a low rate of false positives, reducing the overhead of managing false positive events.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service varies globally, with North America and Europe receiving quicker support compared to South Asia.
Sentiment score
7.6
Palo Alto Networks WildFire customer service is praised for expertise but varies in responsiveness, with challenges in smaller regions.
Sentiment score
7.2
WatchGuard Firebox support is responsive and efficient, with mostly positive feedback and fast resolution of issues.
He explained that it required a command line configuration, as it couldn't be done through the graphical user interface.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
There is a lack of SLA adherence, and third-party partners do not provide prompt responses.
The service response times are aligned with standards, responding within a few hours based on the problem's criticality.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate is scalable, adaptable, and supports dynamic routing, but may face issues with non-Fortinet devices and licensing.
Sentiment score
8.1
Palo Alto Networks WildFire offers scalable, customizable, and flexible solutions efficiently accommodating growth, highly rated by larger enterprises.
Sentiment score
8.8
WatchGuard Firebox offers scalable solutions, enabling seamless capacity expansion and adaptability across various models to meet organizational needs.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The processor, the microprocessor and the security processors are very intelligent so they can scale significantly and manage that well.
There are many options available, and we can choose the size of the box based on our requirements.
Wildfire is highly scalable.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is praised for stability, with updates enhancing reliability, though rare configuration issues may arise under heavy traffic.
Sentiment score
8.4
Palo Alto Networks WildFire is highly stable, seamlessly integrates, and is reliable with minimal issues and exceptional cloud performance.
Sentiment score
8.0
WatchGuard Firebox is highly stable and reliable with minimal downtime, receiving high user ratings for stability and dependability.
There are no bugs or glitches, and it doesn't crash or freeze.
Improper handling of these can lead to a memory surge, a well-known bug that can cause the entire system to freeze.
It is less stable than Palo Alto Networks and Check Point firewalls because there are lots of bugs in the latest firmware.
 

Room For Improvement

Enhancements are needed in interface stability, SNMPv3 support, integration, user intuitiveness, analytics, cost-effectiveness, and customer support responsiveness.
Palo Alto Networks WildFire needs UI, pricing, deployment, integration, offline capabilities, support, and feature improvements for better user satisfaction.
WatchGuard Firebox is affordable but needs UI, cloud, Active Directory integration, reporting, support, pricing, and documentation improvements.
If I have put 10 GBPS of throughput on a firewall and I enable all of these features available, such as IPS or UTM functionalities, the throughput comes down to 1 GBPS.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The dashboard should provide better visibility, especially in showing how many files are sent to Wildfire and their findings.
When implementing a rule using a group of IPs, it is not possible to do that directly.
 

Setup Cost

Fortinet FortiGate offers cost-effective pricing, often cheaper than competitors, with variations based on hardware and licensing options.
Palo Alto Networks WildFire, perceived as costly yet advanced, targets enterprises, offering a 30-day trial and complex pricing.
WatchGuard Firebox is praised for competitive pricing, dependability, and flexibility, offering discounts for trade-ins and affordable subscriptions.
Secure SD-WAN is free of charge.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
I would rate it an eight out of ten in terms of affordability.
 

Valuable Features

Fortinet FortiGate excels with robust security features, intuitive interface, affordable pricing, supporting VPN, firewall, UTM, and SD-WAN.
Palo Alto Networks WildFire excels in real-time threat analysis, malware detection, easy integration, and improved network visibility with machine learning.
WatchGuard Firebox provides intuitive management, robust security features, and scalability, making it ideal for small to medium businesses.
Fortigate blocks unusual traffic and therefore secures our network.
It's easy to monitor the end-to-end network through the firewall.
The firewall, IPS, and VPN functions are the most valuable features.
The most valuable feature of Wildfire is its sandboxing capability for examining suspicious files or locations.
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
318
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Palo Alto Networks WildFire
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
68
Ranking in other categories
Advanced Threat Protection (ATP) (3rd)
WatchGuard Firebox
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
86
Ranking in other categories
Firewalls (13th), Unified Threat Management (UTM) (4th)
 

Featured Reviews

EhabAli - PeerSpot reviewer
Efficient, user-friendly, and affordable
In the past, NSS Labs was utilized to test files and verify the numbers and datasheets. It would be beneficial to have an organization or testing lab that can verify the numbers in our datasheets since changes are frequently made, which can be inconvenient for review. For instance, when comparing different competitors such as Forcepoint, Palo Alto, and Check Point, the throughput or numbers in the datasheet may be lower than the actual numbers. Conversely, Fortinet typically reports very high numbers, but they cannot be replicated in the real world. Therefore, it would be advantageous for them to partner with a neutral testing organization such as NSS Labs to validate these numbers, thus providing more credibility and comfort to everyone regarding the accuracy of the datasheets. For the migration, everyone has a firewall in use and I am selling Fortinet. Typically, I am replacing another firewall. Previously, there was a tool available to convert configurations from one firewall, such as Palo Alto, to Fortinet, but this tool is no longer free. If it could be made free again, it would be very beneficial. This tool shows a lot of promise and is very good. Making it free would help many companies deliver their products in a more efficient and integrated way. It would also be more valuable to include the tool with the firewall package or license instead of having to pay extra for it. Paying extra puts more pressure on small companies to deliver the firewall and complete the configuration, especially if they have hundreds or thousands of policies. It's very painful to move through these policies line by line. The stability has room for improvement. When it comes to Secure SD-WAN, everything is fine. They are going the right way. SD-WAN is very promising. They can provide the SD-WAN solution separately, but they will not take this approach because even the smallest firewall can support the features, so there is no need to have a separate service or appliance. They are following the right steps, and there is nothing to be improved. Feature-wise, I'm really satisfied with the new release, and the features they have added. For now, it's fine.
AjayKumar17 - PeerSpot reviewer
Enhanced cybersecurity with advanced sandboxing and effective in controlling DNS issues
Improvements are needed in the UI part. The dashboard should provide better visibility, especially in showing how many files are sent to Wildfire and their findings. This information should be integrated with the Dashboard so that system admins can see what is happening. Furthermore, technical support needs a lot of improvement, particularly in terms of responsiveness and adhering to service level agreements.
CarlosArdila - PeerSpot reviewer
Serves as the main firewall for customers' premises and data centers
The initial setup is straightforward. You can deploy it on-premises or using the cloud. If you configure the device to connect to the cloud, you can deploy the Firebox based on templates. You can add a template for a specific client and deploy it for a particular use case. For example, if you're setting it up for a restaurant or a cafe, you can have templates tailored for those businesses. This significantly reduces deployment time, especially if you have several customers of the same type of business. One person is enough for the solution's deployment, but it will run in less than an hour. A network security engineer meets with clients to gather configuration requirements. He prepares a configuration template before the implementation. When he arrives at the site, he turns on the device, applies the template, tests everything, and then migrates the settings from the existing router or firewall to the Firebox.
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Comparison Review

it_user206346 - PeerSpot reviewer
Mar 11, 2015
Cisco ASA vs. Palo Alto Networks
Cisco ASA vs. Palo Alto: Management Goodies You often have comparisons of both firewalls concerning security components. Of course, a firewall must block attacks, scan for viruses, build VPNs, etc. However, in this post I am discussing the advantages and disadvantages from both vendors concerning…
 

Top Industries

By visitors reading reviews
Educational Organization
22%
Computer Software Company
14%
Comms Service Provider
6%
Manufacturing Company
6%
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Government
9%
Computer Software Company
18%
Comms Service Provider
11%
Hospitality Company
7%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

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What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
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Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Novamedia, Nexon Asia Pacific, Lenovo, Samsonite, IOOF, Sinogrid, SanDisk Corporation
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
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